ARC Restaurant

Thanks for great service and willingness to meet our time requirements.

Went here for our anniversary dinner, so were willing to splurge a bit. Menu is pricey but that would have been okay if the food was creative and tasty. However, everything was just so-so and not worth the splurge, surroundings included. Live music was a plus, but with the awkward wraparound layout of the restaurant, not visible and barely audible from our table. Giant windows with no real view. Was expecting a waterfront view at the Waterfront Fairmont. Overall, a disappointing evening. Not good value for the money.

Lovely decor, nice views, good people watching, good Manu variety, wonderful service, and very well prepared food. The oil poached sturgeon with favs beans and peppers that I had was beautifully plated and perfectly cooked. We would definitely come back.

We had our first meal of our Rocky Mountaineer meal plan at ARC as we began our trip. The food was amazing! We did not feel like we missed out at all on a limited menu. Our server, Jennifer, was also amazing - very personable, responsive, fun to talk to, and on top of her game! Great experience and highly recommend it!

Thank you to our server Janice at the Fairmont Waterfront Arc restaurant. Since our wedding reception almost 15 years ago up until now, whenever we decide to visit the hotel, the service has always been above and beyond. We recently took our 4 children with us to dinner and Janice was very helpful and kind with our children. We were in a nice quiet corner and well taken care of. The food including the children's dishes were excellent and up to the exacting standards that the Fairmont is known for. A great evening for the family. Thank you Fairmont Waterfront and Janice. I note too that this has been consistent! We have been coming here once or twice a year since this was called Heron's and the staff have always been excellent.

Great experience

My wife and I went to ARC for our anniversary dinner. Service was wonderful and when they found out it was our anniversary, they wrote us a special message on our dessert. Most of the food was excellent, but the vegetarian main dish I had (the panisse) was lacking some flavour development.

Have been here a few times for birthdays and anniversaries, and we especially love the soup size lattes with our meal. The brunch was very good, and there are also delicious options of lunch items from the menu.

All dishes were bursting with flavor, even the bread & butter! Service was impeccable. Wine list is very attractive as well.

Excellent service and delicious food.
The live music was also excellent
Had several meals and all were memorable.
Also loved the roof top honey 🍯

Wonderful dinner tonight at The ARC. We had the Halibut and Salmon, both were cooked exactly as we ordered. Our server was very pleasant. Overall the entire evening out was very enjoyable, look forward to going there again.

Delicious food, excellent service, comfortable atmosphere...just what I needed after a long day exploring Vancouver.

I met up with two very good friends with a stop-over at the hotel en route to an Alaska cruise. It was a lovely setting, service was great and the food most enjoyable for a wonderful "catch up" with my out of town American friends.

The food here was fabulous, we had the squid and the the ARC board which was a selection of dishes combined to share.
The fish we had was cooked perfectly and tasted amazing! Our server for the evening, Gabriel, was fun, energetic and charming. He was the icing on top of a perfect cake!

Excellent food and very attentive service from an experienced server. Nice view too.

Drinks were good. Food was excellent. However, the service was terrible. We were seated in the bar for drinks, waited longer than expected for a server to take our order, then waited even longer for the drinks to arrive. Similar experience for dinner! Overall a very frustrating experience which means I wouldn’t recommend this restaurant.

Came here 2 times in 3 days. Went here with wife and had the sturgeon, it was so good i had to tell my parents about it and we all came back.

Highly recommended if looking for an upscale dining experience with excellent service.

Great food great service! I absolutely loved the sturgeon! Everyone enjoyed their meal, and our server was engaging, informed and attentive. We selected the place because it was directly across the conference centre, and so glad we did!! A little pricy for the average meal, but it is soooo worth it!

Knowing they had live music, I asked for a "quiet" table for our group of 4. Although being seated as far as possible from the musician, the music was piped through the restaurant speaker system. Given that the restaurant is primarily tile and glass, this made it difficult to have a quiet conversation. Other than that, everything from the view, the service and the food (especially the dessert selection--we each had a different dessert) was very good to outstanding. Would come back, especially for the dessert and hand-crafted cocktails.

Excellent service by Marla and food was well executed. Portions are modest so as to allow for an easy 2-3 courses.

Great location, friendly host. Food was okay price was reasonable.

Food was fresh and delicious. I ordered Albacore Tuna and my friends ordered Tuna Sandwich. We also enjoyed Pinot Grigio. Darren, our server, was professional with a great sense of humor.

I have had 2 business lunches and 1 evening business event at Arc. I love love the ambiance and the food. The food is top notch, and so is the service. My office is not even 2 blocks away and I am embarrassed to say I am only discovering Arc now. I will be back again very soon.

We were there for brunch; service was slow but the food was good. Excellent location and venue.

Very friendly service right from the start. The food was fresh and good for the most part. Only complaint was that there was too much sauce on the burger.

Jennifer the “best” but we love ARC ! Everything fresh and so so good ! Wait staff the best. Everywhere we went we would say “our resturant” is better than this! Love you guys and the food!

Love the food! It was amazing and service was nice and attentive. Not the friendliest server but still got us taken care of! As soon as the live music started it was hard to hear each other talk and he wasn’t that great to begin with. The noise really did put a dampen on our meal.

It is one of our favourite place to come for lunch but this time bit disappointed for quality of food & cleanliness.

I asked for no salt for my fries but it was salted. My turkey sandwich wasn't good as before.....and so as cobb salad.
We still enjoyed meal but some how it wasn't as good as used to be.

Hostess who seated us had some white flakes all over on her black dress (shoulders) and directed us to the seats where also covered with some bread crumbs. Bit turned me off. Server was attentive and bartender was nice.

Overall still good place.

Excellent food, exquisite drinks, exceptional service. Quality live music as well.

The service was very good and the best part of the meal was dessert. The dinner menu is very limited with few choices. I would recommend adding a few more entrees.

Disappointing. Small menu little choice. We used tourism passport and they limited us order only $30 and below and there are only 3 items to choose !!! Cheap restaurant!

Best place for a business lunch. The tables are far enough apart that you can hear your luncheon companion with the cackle from the other tables.

Server provided amazing customer service. Food was quite good. All in all a great lunch.

Excellent service - as always. One of my favourite places to eat in Vancouver. Well done - I am never disappointed. Jennifer is a wonderful host and server. I always look forward to seeing her.

Service was excellent

Good service and good food. Good ambience and they had live music while we were there. Would definitely recommend.

The experience was more like being in a more average restaurant like the Cactus Club.
The atmosphere was cold and dull. the lighting had no dynamic. Most of the sconces and ambient lighting was not even turned on. No art, no focal point ho hum. The prices were extremely high for the food... and we left hungry... after sharing an appetizer between 2 of us,
baked bread and 2 main entrees . No value here. would not recommend. Pretentious, it would make a better tapas bar but not fine dining. The room just doesn't cut it.

The service was fantastic.

Sable fish was not as rich and fresh as expected and the beef tenderloin was cooked past med rate as ordered. The host Svetlana was very nice and the food Service was good.