Service was poor and extremely slow.
Once seated, did not see a server for the next 20-25 minutes with greeting or drink orders.
Three staff tending entire restaurant on weekend.
Seemed dissatisfied staff.
Food was fine. Ossobucco that should be prepared ahead of time was slow coming out was not even temperature hot.
This was our first visit during Dine-Out Vancouver and we will definitely return. The location was great, had parking underneath and wasn't too loud or busy when we arrived. The service was outstanding. Attentive but not rushed. The meals were reasonably priced and absolutely mouth watering. I had the lamb as part of the dine-out menu and it was fantastic. Only surprise was that to get the dine-out package everyone at the table had to order from the dine-out menu. We hadn't experienced at other restaurants offering dine-out so this was a little disappointing to my partner who'd hoped to order something from the regular menu. Other than that, the venue was wonderful, relaxed and Commercial Drive old-school Vancouver chic. Loved it.
Staff were so friendly and very competent. We really enjoyed ourselves and the food was really good. No complaints. I had veal piccata which was amazing and my husband had veal with mushrooms. Yummy. We will definitely be back xo
Great Family run restaurant ...
Staff and food are great!
A wonderful place to spend time catching up with friends. The service was very friendly and helpful, and we really appreciated their patience in not kicking us out even though we were there, by ourselves, until closing hour. The food was tremendous and affordable. We would go back again, and recommend to others
Arrived for an early lunch and they were still setting up but they worked quickly to provide service.
Food was great and portions plentiful for us.
Arriva is a wonderful place for lunch and dinner. the food and service is the best. Always enjoy eating there and have been a patron for over 30 years.
The restaurant is tastefully decorated and is 'not too'... quiet, bright, dark, expensive... and it is an enjoyable place to bring a date.
Always so happy to go to Arriva!
Arriva is one of our favourite eating spots on the Drive. The menu is extensive, with something to appeal to everyone. The food is consistently flavourful and well presented, while the service is good. There is no pressure to leave when guests are finished eating.
I used to love this restaurant. What happened? It was a big disappointment! $4 a regular cup of coffee with NO refill. I ordered Clam linguine ($18) - there were a lot of empty clam shells but I counted only 5 to 6 pieces of clam meat. Where did the clam meats go? My husband orders the Mixed Grilled ($28.95) and got one tiny sausage, one tiny piece of lamb chop, and a small chicken breast... and food was blend. Not worth $29 at all. The service was very slow. I have asked for hot water and lemon - 5 times - and I did not get it.
Not going back ever again!
Loud, bright lights, service was good, food was good but didnt wow me, value didnt match taste or experience.
Had a great time! Very intimate setting. Spectacular food!
Can get a little noisy and busy: but these are expected of any great restaurant.
Recommend the beef carpaccio and tiramisu.
Food was average and restaurant was so noisy that our family couldn’t hear each other. We skipped coffee/dessert and left.
Food was great but took over 2 hours
Great service by our lovely server, was there for an early dinner so wasn’t too busy and food came out very fast!
Delicious food. Very nice and experienced waiter. Nice and quiet so we could have an actual conversation. We hadn't been to Arriva for about 30 years until about three weeks ago. This is our second current visit!
Always great food. This was a family lunch, and everyone enjoyed it. My Italian Father wants to go back for the food.
We had a very nice dinner with two of our grandchildren. Server was accommodating for special requests though entrees were slow to come. We were not in a hurry so it wasn’t a problem but an hour is a long wait. The food is consistently good and the atmosphere is great- homey, friendly, warm. A Vancouver tradition for 35 years.
Excellent authentic Italian cuisine and friendly service just like your Mama used to make it.
Knowledgeable and likable wait staff. A non-rushed atmosphere.
Whilst this restaurant embraces traditional Italian fare, it does so well.
We had a eggplant starter, a gnochetti dish and penne with spicy octopus followed by a creamy Tiramisu.
The house Chianti is recommended - it is surprisingly full bodied with some Oak side notes.
We will be back for more.
Service and food were excellent. Will definitely be coming back
Old school Italian. Tastes exactly as it should. Excellent service, decent wine for good prices. Eggplant Parmigiana is on the menu. Wild salmon and local mussels. Solid 4 star.
Quiet restaurant. Sunny and bright in back. Service was attentive and professional. Food great. We will go back.
We had a great time here! The staff really makes the place and we enjoyed some Italian classics. The wine list was excellent as well.
Excellent food and great service. I will recommend it anytime!
Dined here before but today was awful.
Disinterested waitress. Not friendly at all.
Had to wait a long time between dishes and
Took forever fir water to be refilled.
Arriva never disappoints!
4 of us went for dinner recently and we all were very happy with our meals. Interesting presentation of the wine list!
Great place been enjoying Arrivas for over 28 years. The best
Have been coming into the city to go to Arriva for years. Staff always friendly, providing solid service. Food seems to just keep getting better and better.
The food was fresh & prepared anyway we wanted it. The service was outstanding.
Although we arrived about 1/2 early for our reservation, we were greeted and welcomed openly. Food was great, service was fantastic... the entire visit was excellent.
Authentic Italian! Even the waiters were true Italian. Great experience
went for dine out, food took very long, service was slow, food not worth the price or the wait time
Always unbelievable service and food.
Anything on the menu is prepared deliciously and considering the diversity of mains they offer, a testament to the skill of the kitchen.
We enjoyed our Dine Out Vancouver experience and thought the service was very good. It's a neat authentic Italian place on the Drive and we enjoyed our meal.
Friendly, personable service and excellent food!
Very delicious food served by a charming waiter in a comfortable environment. The Dine Out menu provided excellent value.