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Avalon Restaurant - West Chester, West Chester, PA

Avalon Restaurant - West Chester

4.3
4.3
1675 Reviews
$30 and under
Italian
Avalon Restaurant and Bar, located at 116 East Gay Street in historical West Chester, Pennsylvania is best known for its romantic ambiance and rustic Italian menu. We are a full service restaurant and bar decorated with European elements. Our accommodations go beyond the main dining area. If you enjoy dining al fresco, street cafe, lined with lush plants is perfect for you and your guests. Avalon also provides private dining rooms open most weekends for a more quiet and romantic experience and available during the week for private parties of up to 45 guests. Enjoy our Giro del Menu "Tour the Menu". A four course medium plate offering available daily $49.

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of Operation
    Dinner Mon–Sat 5:00 pm–10:00 pm Sun 4:00 pm–9:00 pm
  • Phone number
    (610) 436-4100
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    John Brandt-Lee
  • Catering
    Please call for details or visit our website at www.avalonrestaurant.net
  • Private party facilities
    Avalon offers the Outdoor Patio accommodating up to 45 guests, the second dining room up to 30 guests & main dining room up to 45 guests.
  • Private party contact
    Kris Kummerer: (610) 436-4100
  • Neighbourhood
    West Chester
  • Cross Street
    Walnut
  • Parking Details
    Street Parking
  • Entertainment
    Live MusicFriday and SaturdayHappy Hour Monday - Friday 4:30 - 7:300
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Chef's Table, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access
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What 1,675 people are saying

Overall ratings and reviews

4.3
4.3 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 4.1Ambience
  • 0.3Value

NoiseModerate

1,675 Reviews
  1. ShawnR

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Reviewed on September 20, 2018

    1. Overall 5
    Easily the best restaurant in Chester County. The food is amazing, and the staff is very friendly and attentive to all of your needs. The owner came to our table to make sure our visit was a pleasurable one. A MUST for all foodies .... And the bar .... WOW.

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  2. JenO

    Philadelphia

    10 reviews

    2.0

    10 reviews

    Dined on June 30, 2017

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Went to Bar Avalon with a friend for dinner. Took them an hour to serve our dinner (after receiving appetizers). We were not served until 9pm with a 7pm reservation.

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  3. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on June 29, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All around, superb. The staff was attentive and always ready. The food was delectable. I advise the pizza with blue cheese and ribs as well as the truffle fries- Yum! The cocktails were handcrafted magic. I will absolutely be visiting again and dining with my girlfriend. Just be sure that if you are lucky enough to get the couch table, you ensure there is not a party of drunken, bombastic middle aged women expecting the same table.

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  4. Franco

    Philadelphia

    71 reviews

    3.0

    71 reviews

    Dined on June 24, 2017

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Used to have such good food. Now it's McItalian. This is a shadow of its former self. What happened? I used to love the Menue di Giorno.

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  5. FSH66

    Naples

    38 reviews

    vip
    5.0

    38 reviews

    Dined on June 24, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Owner is onsite and keeps drinks and food service moving timely. Food is very good. Happy Hour pricing makes it very affordable.

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  6. MarkB

    Philadelphia

    31 reviews

    vip
    3.0

    31 reviews

    Dined on June 18, 2017

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Came for advertised crab and pasta. No bread or crab hammers/ crackers. No cucumber at bar for advertised cucumber drink. Disappointing.

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  7. TriciaP

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on June 18, 2017

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The service, food, and atmosphere were great. However, the prices were quite high for the portions.

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  8. JeffC

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on June 16, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My wife and I went with friends for a date night and had a great time. We highly recommend the Smoked Manhattan and we discovered it didn't matter what food we ordered; all of it tasted wonderful.

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  9. CMDiner

    Philadelphia

    9 reviews

    vip
    1.0

    9 reviews

    Dined on June 16, 2017

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Party of 9 for a birthday dinner. It took 30 minutes to get drinks, we had to ask to order apps, entrees started arriving 1 hour and 40 minutes after being seated but it took several minutes as they came out one or two at a time. We twice complained about service. Manager came over to table...after all food was finally delivered. Food was very good but I don't think we'll be back. Too many good restaurants in West Chester with good food and much better customer service.

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  10. Buntz

    Philadelphia

    846 reviews

    5.0

    846 reviews

    Dined on June 13, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great time at one of our West Chester favorites . Dined outside on warm evening and enjoyed everything from start to finish. Very good service from Daniel. Love Avalon.

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  11. OpenTable Diner

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined on June 13, 2017

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Food was good but service was terrible. We were surprised actually because we've been there before!

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  12. ValerieR

    Philadelphia

    8 reviews

    5.0

    8 reviews

    Dined on June 13, 2017

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Avalon is probabaly my favorite restaurant in downtown West Chester. We go every few months. This was our first AYCE blue crab night and it was great! $29 and comes with an antipasto board and crab fries. So yummy and fun!

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  13. Madnes

    Philadelphia

    5 reviews

    vip
    3.0

    5 reviews

    Dined on June 3, 2017

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Appetizer and entrees were great, dessert not so great. Service was extremely slow with both the food coming out of the kitchen and drinks coming from the bar. Noise level really high, we had to lean in to hear each other speak. AC was up too high, had to ask them to turn it down.

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  14. WestChester

    Philadelphia

    32 reviews

    4.0

    32 reviews

    Dined on June 3, 2017

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Very nice. Great risotto that you had to wait for, a good sign that it's real!

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  15. JeffL

    Atlantic City

    10 reviews

    5.0

    10 reviews

    Dined on June 2, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great experience for a group of 8. The staff went out of their way to accommodate us. Sat outside, had great service, delicious food and lots of laughs.

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  16. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 31, 2017

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Everything was great.... gluten free four course meal for my anniversary was the BEST!! Thanks for the manager who made accomodstions even for us to have a private table in the wine room so we could talk and enjoy celebrating away from the crowd!

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  17. CDWJ

    Philadelphia

    36 reviews

    5.0

    36 reviews

    Dined on May 23, 2017

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    We came to Avalon for the all you can eat crab special and the crabs were very tasty!

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  18. OpenTable Diner

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for Mother's Day dinner, was a very great experience, food and service was exceptional as always!

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  19. Djsgirl

    Philadelphia

    30 reviews

    4.0

    30 reviews

    Dined on May 14, 2017

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Took my mom for Mother's Day brunch... it took a while for food to arrive but that's the only complaint. Food was great

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  20. Buntz

    Philadelphia

    846 reviews

    5.0

    846 reviews

    Dined on May 14, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Wonderful Mother'Day brunch for our family with great selections on the $35 prix fixe menu and nice drinks. Very enjoyable time in one of West Chester's best restaurants.

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  21. ChristopherD

    Philadelphia

    11 reviews

    3.0

    11 reviews

    Dined on May 14, 2017

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Avalon is one of my family's go-to restaurants for special occasions. We were there for Mother's Day brunch. The food was good as always; however, service was slow - we didn't receive our main dishes until over an hour had passed, and even then, one of the orders was incorrect. It was a disappointing experience, but they still have a great track record.

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  22. David

    Philadelphia

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 14, 2017

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    This was one of the worst dining experiences I've had in quite some time. We went to Mother's Day brunch. They botched my son's order not once but twice and refused to fix it. While the waiter was quite nice, the food selection was subpar and ordinary, and the service was painfully slow. That would have been enough to never dine there again, but there's more. During the meal the chef launched into a profanity laced tirade at one of the staff members that the entire restaurant heard and leaving all of us speechless - the restaurant was filled with young families so this behavior was beyond inappropriate. I must say this was the second time dining at Avalon and while the first time was not quite as eventful, it was very disappointing. West Chester has many very good dining options; don't waste your time or money on this one.

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  23. Michelle52

    Detroit

    1 review

    4.0

    1 review

    Dined on May 14, 2017

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful place with great music and food!! Our waitress was very attentive and personable. The only negative is that we had to wait 20 minutes past our reservation time, only to be seated at a table that was vacant since we arrived. The hostess was trying to keep up with setting tables and sitting guests, she was extremely friendly and apologized for our wait. Overall though, everyone enjoyed their meal and the music. Thank you

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  24. AmandaP

    Philadelphia

    5 reviews

    3.0

    5 reviews

    Dined on May 13, 2017

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Service was slow. Our waiter did not pay attention to our table. We ended up with a complimentary appeitzer for the wait. Food was decent. Would not recommend this

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  25. HatesMakingUpNicknames

    Philadelphia

    1 review

    1.0

    1 review

    Dined on May 13, 2017

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Been to Avalon numerous times and always had a great meal, but the service was abhorrent this time. In fact, at one point the entire room (6 tables) began openly talking to each other about how ridiculous it was, and how we all should have left a long time ago. The owner's wife was there and did little to improve the situation or compensate anyone for it, instead she chose to complain about how good help is hard to find with a "poor me" attitude. For 4 of us it was nearly $300 and took 3 hours for 2 courses (we only got apps and entrees). They offered us free dessert, we said we didn't have another 2 hours to waste. So sad when a good thing goes away.

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  26. JanetR

    Philadelphia

    21 reviews

    5.0

    21 reviews

    Dined on May 11, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My friend and I enjoyed the Chef's Tasting Menu with Wine last week, a delayed Christmas gift. I have also had the Thursday night Wine Dinner here on a couples dinner - an exceptional value. Everything on menu has been tremendous. Dishes are artfully prepared and delicious. The portions on the tasting menu are plentiful but not so huge that you are uncomfortable at the end - just right. Keep in mind that for these tasting dinners, everyone at the table must be participating. If you choose to order off the menu, there's really nothing you can go wrong with here. This last time we were seated close to the bar, which is an attractive area but can be a bit noisy. But honestly, as busy WC restaurants go, it's not that loud. If noise bothers you, request the carpeted dining room.

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  27. OpenTable Diner

    Philadelphia

    5 reviews

    4.0

    5 reviews

    Dined on May 7, 2017

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    I was there for a Birthday brunch. The only comment I think that is worth noting is that the band was just a bit too loud based on the amount of people in the place.

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  28. JessicaD

    Central Coast

    11 reviews

    3.0

    11 reviews

    Dined on May 6, 2017

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Overall we enjoyed Avalon. The food was delicious and the atmosphere was lively. But the service was way too slow. It took over 90 minutes to get our entrees. Eat here if not in a rush at all.

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  29. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 4, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service was amazing. Will definitely be going back.

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  30. Cindy

    New York City

    9 reviews

    4.0

    9 reviews

    Dined on April 28, 2017

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Food was very good. Hostess was nice and waiter was good. Drinks were fine but pricey! First time for white pizza with brussel spouts.

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  31. OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on April 22, 2017

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Food was great. Had a 730 reservation got seated 30 min late and service was pretty slow. But would go back again because the food was great

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  32. Terry

    Philadelphia

    23 reviews

    4.0

    23 reviews

    Dined on April 22, 2017

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    Had to wait for table/-directed to bar. Others coming in seated first. Food great! Service great! Too noisy!

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  33. Buntz

    Philadelphia

    846 reviews

    5.0

    846 reviews

    Dined on April 16, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Terrific Easter Brunch sitting outside in the casual "sofa" area and enjoying great food and bottomless Mimosas and Bloody Marys. We all had something different from the extensive 3 course selections and were all very happy. John and his staff did a fine job. One of West Chester's best.

    1 person found this helpful

  34. BrianK

    Philadelphia

    51 reviews

    4.0

    51 reviews

    Dined on April 14, 2017

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Great spot for couples and groups. Good draft beer list, plus many other cocktails to choose from. The menu isn't extensive, but it still gave me pause before I could decide what I wanted. My wife and I started with fried calamari that was lightly fried and very tender. For her entree, my wife chose shrimp and gnocchi, which she loved. And I went a different route -- they have burgers on the menu. While the burger was cooked over what I asked, it was still very juicy and flavorful, and was served with delicious truffle fries. Unfortunately, we didn't have room for dessert (maybe next time). The service was good. Only complaint was that it took about 10 minutes for them to ready a table after we arrived on time for our reservation. But they were friendly about it and kept us informed that they were working on it. Also, the bar was boisterous on our Friday night visit, which meant the restaurant was loud, too. All in all, we plan to revisit.

    1 person found this helpful

  35. Sally

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 13, 2017

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Beautiful patio and delicious food!

    1 person found this helpful

  36. StevenJ

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on March 31, 2017

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    We had another excellent dinner at Avalon, we've eaten there several times and are always very pleased.

    1 person found this helpful

  37. duke22

    Philadelphia

    2 reviews

    vip
    5.0

    2 reviews

    Dined on March 25, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Avalon has a great menu with outstanding service. The entertainment at the bar was great.

    1 person found this helpful

  38. OpenTable Diner

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on March 18, 2017

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was amazing! Can't wait to go back!

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  39. bobbie

    Philadelphia

    25 reviews

    5.0

    25 reviews

    Dined on March 18, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a lovely evening. Delicious food, great ambiance and great service. Definitely would recommend this local gem.

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  40. OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on March 18, 2017

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    Great food, but always horrible service. It took 30 minutes for our drinks, an hour for appetizers and an hour and a half for our dinner. It wasn't even crowded.... No apologies or compensation. Again the food is great, but I've never had good service. It's quite disappointing.

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FAQs

You can order delivery directly from Avalon Restaurant - West Chester using the Order Online button. Avalon Restaurant - West Chester also offers takeout which you can order by calling the restaurant at (610) 436-4100.

Avalon Restaurant - West Chester is rated 4.3 stars by 1675 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Avalon Restaurant - West Chester

116 E Gay St, West Chester, PA 19380

Additional information

  • Cross Street
    Walnut
  • Neighbourhood
    West Chester
  • Hours of Operation
    Dinner Mon–Sat 5:00 pm–10:00 pm Sun 4:00 pm–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    Street Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    John Brandt-Lee
  • Entertainment
    Live MusicFriday and SaturdayHappy Hour Monday - Friday 4:30 - 7:300
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Chef's Table, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access
  • Phone number
    (610) 436-4100
  • Catering
    Please call for details or visit our website at www.avalonrestaurant.net
  • Private party facilities
    Avalon offers the Outdoor Patio accommodating up to 45 guests, the second dining room up to 30 guests & main dining room up to 45 guests.
  • Private party contact
    Kris Kummerer: (610) 436-4100
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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