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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.5
3.5
1859 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 p.m.


Booked 16 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (216) 464-7575
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighbourhood
    Beachwood
  • Cross Street
    Between Richmond & Green Road
  • Parking Details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

Offers

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    May 14 - Jun 16, 2024
    Sun - Thu - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 10:00 p.m.,Fri - Sat - 11:00 a.m. - 3:00 p.m., 3:00 p.m. - 11:00 p.m.
    Now through June 16th, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 1,859 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.8Food
  • 3.5Service
  • 3.3Ambience
  • 3Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Child-Friendly

  • Cleveland

    Child-Friendly

1,859 Reviews
  1. OpenTable Diner

    Cleveland

    4 reviews

    2.0

    4 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Chef was good with conversation and interaction but was super heavy handed with salt and pepper. Yum yum seemed off a bit and to be honest, their prices have gotten absurdly out of control, dinner for 6 was 400$ which I think is a bit high might explain why the place was dead!

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  2. Sonia

    Cleveland

    1 review

    3.0

    1 review

    Dined on May 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We go here often but this visit was not the best customer service. The chef had to be new as there was minimal interaction with the table. The lady server seemed as if she had an attitude and didn't check on the table. We had to get her attention to get refills. When she did come to the table instead of bring fresh drinks she brought a pitcher. Then proceeded to pour the pop in the cup and it was cabbage in it. When we brought it to her att she said it's only cabbage. Really!! Then when we checked out she snatched not only our card but the family next to us. She was just rude.
    Benihana - Cleveland, OHResponded on May 20, 2024
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  3. Tish

    Cleveland

    25 reviews

    vip
    3.0

    25 reviews

    Dined on May 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Dinner was as expected. Very expensive and noisy, but, the kids enjoyed it.
    Benihana - Cleveland, OHResponded on May 20, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  4. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our chef was fabulous — fun and personable while not missing a beat preparing our food. Our server paid close attention to us, refilling drinks, etc. Totally delightful experience.
    Benihana - Cleveland, OHResponded on May 14, 2024
    Dear guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

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  5. OpenTable Diner

    Atlanta Metro

    1 review

    vip
    5.0

    1 review

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My family and I visited this location for Mother's Day. Service was great even though it was a busy lunch crowd. Food was amazing as always!
    Benihana - Cleveland, OHResponded on May 14, 2024
    Thank you for dining with us at Benihana on Mother's Day! We're honored to have been a part of your special day, and we appreciate your kind words.

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  6. OpenTable Diner

    Cleveland

    25 reviews

    4.0

    25 reviews

    Dined on May 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a good experience. The chef did a great job with our orders. The prices have gone up over the years. And, the floor was a little sticky.
    Benihana - Cleveland, OHResponded on May 14, 2024
    Thank you for sharing your thoughts with us. We're sorry to hear about your less-than-perfect experience. Your feedback is valuable in our ongoing efforts to provide exceptional service. We hope to have the chance to impress you in the future

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  7. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chef G was amazing, very entertaining and the food was great!
    Benihana - Cleveland, OHResponded on May 14, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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  8. ARDEANAB

    Exclusive

    2 reviews

    3.0

    2 reviews

    Dined on May 10, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    It was okay, chef and waitress service was good. I just think the price doesn’t match the quality of food.
    Benihana - Cleveland, OHResponded on May 14, 2024
    Thank you for the positive feedback! We're thrilled to hear that you enjoyed the food, service, and atmosphere at our restaurant. We will definitely take your suggestions into consideration for improvement. We'd love to see you again soon!

    Is this helpful?

  9. bwchilds

    Los Angeles

    28 reviews

    vip
    2.0

    28 reviews

    Dined on May 5, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Probably one of the worst Benihana experiences I have ever had. First, I knew something was wrong when the restaurant was practically empty. The chefs and staff where in the corner not working and just having a good ol time. Very unprofessional. The service was spotty. When we did get service they were very nice to deal with but it was too inconsistent for me. There is a way I am used to seeing the chefs prepare food. I have been to many of them across the US and this was the first time I have seen the chef disorganized. Pretty much treated all the food as one thing and prepared chicken, steak and fish at the same time all together. I had the Seafood diablo, and it was horrible. They did not prepare right. My son had the trio and he liked but he is an 18-year-old vacuum cleaner. Will eat anything. To make matters worse the cost is exactly the same in Cleveland as it was in Los Angeles. Lately I have been unimpressed with this chain and its sad to see the quality of the experience go down the toilet while the prices keep on going up.
    Benihana - Cleveland, OHResponded on May 8, 2024
    Dear guest, thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  10. JaniceB

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on May 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We celebrated a birthday. Food was good. Chef was entertaining. The elevator wasn’t working and my sister has mobility issues and had to walk down and then up stairs, this is not good for the handicapped who may have wanted to eat there
    Benihana - Cleveland, OHResponded on May 7, 2024
    Dear guest, we appreciate you dining with Benihana, thank you for the kind words!

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FAQs

You can order delivery directly from Benihana - Cleveland, OH using the Order Online button. Benihana - Cleveland, OH also offers delivery in partnership with Postmates.

Benihana - Cleveland, OH is rated 3.5 stars by 1859 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 16 times today

Order delivery or takeout

Google Map for Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Additional information

  • Cross Street
    Between Richmond & Green Road
  • Neighbourhood
    Beachwood
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress Code
    Smart Casual
  • Parking Details
    Private Lot
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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