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Benihana - Dearborn, MI

3.9
2999 reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dearborn is located near Fairlane Plaza, 1 ½ miles from the Ford Community & Performing Arts Center and 1 mile from the University of Michigan – Dearborn.
Join us in our bar and lounge for Happy Hour, Monday through Thursday from 5–7 p.m. and Friday from 4–7 p.m. We offer complimentary valet parking for dinner nightly. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Support Benihana - Dearborn, MI during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2999 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.3
Food
3.7
Service
3.8
Ambience
3.8
Value
Noise · Moderate
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OT
OpenTable Diner
Detroit
1 review
Dined a day ago
Overall2Food4Service1Ambience4

It was my Daughter’s 13th Birthday. Reservation was at 7:30, didn’t get seated till 7:45 pm, wasn’t served until 8:50 pm. Waitress didn’t seem engaged at all. A lot of huddling around & chatting instead of serving. Employees disagreeing with one another about tips or something, which clearly affected the service. Not a great experience this time AT ALL. Quite disappointing. Chef was cool though.

EM
ErikaM
Detroit
7 reviews
Dined a day ago
Overall5Food5Service5Ambience5

We had great table mates and our waitress and chef were excellent. Overall a great experience

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall1Food1Service2Ambience1

This was a horrible experience. I made a reservation for my son’s 10th birthday. Our reservation was at 8:30pm and we were not seated until 9:15pm - there were also people that had reservations at 8:00pm and were seated at the same time as us.

The food was horrible. I didn’t even eat it. I did order sushi that was okay but dinner was terrible. We ended up taking ours to-go and not finishing it.

Benihana - Dearborn, MI
Responded 10 hours ago

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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DT
DemetriusT
1 review
Dined 3 days ago
Overall5Food5Service5Ambience4

Patricia was the chef and she is great, second time having her and wish to have her all the time

Benihana - Dearborn, MI
Responded 3 hours ago

Dear DemetriusT On behalf of the Benihana team we look forward to serving you again!

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OT
OpenTable Diner
Detroit
2 reviews
Dined 6 days ago
Overall2Food4Service1Ambience1

We have d a reservation for 9p didn’t sit down for 20 minutes. Then it took a hour before the chef came out and the waitress was horrible poor service we had empty cups no refills the table was packed with empty plates she still didn’t come over and remove the dirty dishes until the chef came out. This experience was horrible

Benihana - Dearborn, MI
Responded 4 days ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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F
Finerdiner
Detroit
4 reviews
Dined 6 days ago
Overall4Food4Service5Ambience4

Our waitress and cook were great
The food was good
We couldn’t have asked for a better time

Benihana - Dearborn, MI
Responded 9 hours ago

Dear Finerdiner Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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LS
vipLenziS
Detroit
1 review
Dined on October 12, 2021
Overall5Food5Service5Ambience5

My moms birthday

LW
LatoniaW
1 review
Dined on October 12, 2021
Overall3Food2Service1Ambience4

The waitress was horrible, she was rude & not engaing. The cook cleaned off our table, she never came to check on us.

Benihana - Dearborn, MI
Responded 5 days ago

Dear LatoniaW On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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V
Vicky
Detroit
2 reviews
Dined on October 11, 2021
Overall1Food2Service1Ambience1

The cook was fantastic however the manager and the other staff was very rude and unprofessional.

Benihana - Dearborn, MI
Responded 6 days ago

Dear Vicky Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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PA
PaulaA
1 review
Dined on October 11, 2021
Overall4Food4Service5Ambience5

The waitress was exceptional. She made the evening. She was professional. She suggested good drinks. Friendly, warm and accommodating.
The bad part was the wait and the wouldnt seat 7 and let the 8th person join us who coming from the other side if town.
A spider crawled on the table. Tables should be updated. All of it. I wont come again even though the food was good.

Benihana - Dearborn, MI
Responded 5 days ago

Dear PaulaA Thank you for leaving us positive feedback, come back soon!

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JT
JamyciaT
1 review
Dined on October 10, 2021
Overall1Food5Service1Ambience1

I had reservations at 5:30, the service was horrible, the waiter took 25 minutes to come to our table just to take the order for drinks, my boyfriend asked for a beer he told him they where out of beer, we had to call him back to the table because everybody was ready to place there order, then 10 minutes later he came saying we just got a truck in so we have your beer it’s a Sunday at 6:15 in the afternoon, we placed our order it took him almost 30 minutes to bring back just our drinks, then we sat there waited for another 20 minutes for no cook, I called the manager explained to him how he lied about the beer, how we have been sitting here with no service and our reservations was at 5:30 and it’s 6:20 and we just got our drinks, the manager said he would keep a eye out, by the time we received our food it was 7:00 pm, the manager only took 10% off our bill I asked him would you pay for this for the service we just had I’m confused on how you think this is ok, then he took off a total of 20% my experience was horrible I couldn’t even enjoy my food, came to sit done and eat not to sit and have my food packed soon as it was done cooking, that ruined my whole day, that was poor customer service all the way around, I wouldn’t recommend anyone coming to this establishment, the chef was amazing and the food was perfect, customer service was beyond poor

Benihana - Dearborn, MI
Responded on October 12, 2021

Dear JamyciaT on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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TT
TashiaT
Detroit
1 review
Dined on October 9, 2021
Overall5Food5Service5Ambience5

Birthday celebration

DS
DaveS
Detroit
1 review
Dined on October 9, 2021
Overall4Food4Service4Ambience5

We were fortunate to sit with two very nice people that shared an anniversary. Food was as good as ever, service was good.

OT
OpenTable Diner
Las Vegas
1 review
Dined on October 8, 2021
Overall3Food1Service2Ambience2

Went to celebrate my hubby’s 50th. We reserved a table for 10:30. Sat down at 10:45. Our food wasn’t complete till 12:20! It was bland. No flavor. The chef must have been new. He did not know how to cook my tofu steak. Then the server tried to add her tip into my payment before I did! Overall not happy with the experience. If I wasn’t a regular customer , this would be my last time going.

Benihana - Dearborn, MI
Responded on October 12, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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A
Amanda
Chicago
1 review
Dined on October 8, 2021
Overall5Food5Service5Ambience5

Delicious sushi just don’t put 20 lbs garlic butter and it’s great! avoid feeling sick after

Benihana - Dearborn, MI
Responded on October 12, 2021

Dear Amanda thank you so much for your feedback, we hope to see you back again soon!

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TT
TiffanyT
1 review
Dined on October 7, 2021
Overall3Food3Service5Ambience3

The soup was salty. The salad dressing was not good.

Benihana - Dearborn, MI
Responded on October 11, 2021

Dear TiffanyT We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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LA
LonciAnnS
1 review
Dined on October 7, 2021
Overall1Food1Service1Ambience1

We had 3 birthday guest..you changed your birthday policy
Never had to print out 30.00 coupon it could be scanned from phn
Also you all are hiring these unexplained kids..that have NO FOOD SERVICE experience..looks like your only in so u don't go under these days..all about that mighty $$$$

OT
OpenTable Diner
Detroit
1 review
Dined on October 5, 2021
Overall1Food1Service1Ambience1

The service was horrible! I will not be using this app for dining with the restaurant! I normally book with this restaurant and it’s franchise sometimes twice a month. This was by far my worst experience. We dined for lunch, we ordered hibachi shrimp and were charged for dinner prices. After inquiring with our hostess about the error the location manager saw it fit to confront us regarding the ordering issues stating that “we confirmed” our order with the chef who along with the hostess never confirmed we were receiving or dinner portions. The issue was not that we couldn’t pay for this misunderstanding but the manner in which the manager felt the need to approach us as if we were trying to get over on the restaurant. He was very rude and very distasteful. I will be upgrading my compliant above him as well. I tried to let him know that I dined frequently and even showed him all of the reservations with this location for the year 2021 but he still remained very rude and my party and I decided to just leave because nothing could be solved by arguing with an unruly manager. Had my order been confirmed and I been aware of dinner being provided I wouldn’t have had an issue but we were not aware nor did we ever request dinner!
well.

Benihana - Dearborn, MI
Responded on October 6, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
C
Concreteman315
Detroit
16 reviews
Dined on October 4, 2021
Overall5Food5Service5Ambience5

Need to clean up the men's room more often forgot to comment on my last visit was still the same

Benihana - Dearborn, MI
Responded on October 7, 2021

Dear Concreteman315 On behalf of the Benihana team we look forward to serving you again!

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FX
FXLE
1 review
Dined on October 3, 2021
Overall2Food5Service4Ambience1

Not sure why i needed a reservation, i wasn’t given a table until 20 minutes after.

Benihana - Dearborn, MI
Responded on October 5, 2021

Dear FXLE We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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K
Kaye
Detroit
1 review
Dined on October 1, 2021
Overall1Food1Service1Ambience3

Manager, Reese, has a nasty attitude that does not have the customer in mind. It is an attitude of authoritative disrespect.

TD
TereseD
1 review
Dined on September 30, 2021
Overall2Food4Service1Ambience1

Bathrooms were filthy. Reminded staff twice that we were celebrating a birthday but they never acknowledged it. Specifically asked for white rice but they didn’t bring it until I reminded them.

OT
OpenTable Diner
Detroit
1 review
Dined on September 29, 2021
Overall1Food4Service1Ambience1

Honestly, I would absolutely NEVER go back to this location. I waited over 2 hours from the time I was sat until the dinner was on my plate. I have been coming here for a long time and this was the last time I will step foot in the restaurant. The server came by once and that was to drop off our drinks. She never refilled them until after the chef arrive ( 1 1/2 hrs later). I ended up having to leave because I didn't plan on being here that long. I didn't even get to eat any of my food.

OT
OpenTable Diner
San Antonio
1 review
Dined on September 27, 2021
Overall4Food5Service4Ambience3

The host need to take a course on customer service. They were rude. I came on 9/27/21 in the afternoon. It was the black male host.

OT
OpenTable Diner
Detroit
1 review
Dined on September 27, 2021
Overall1Food2Service1Ambience1

Waiter was not of big help was not very friendly seem to have slight attitude was not cleaning/picking up dishes at table in timely manner

TM
ToyaM
1 review
Dined on September 23, 2021
Overall5Food5Service5Ambience5

They have great customer service and the food is delicious!

Benihana - Dearborn, MI
Responded on September 28, 2021

Dear ToyaM We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
San Francisco
1 review
Dined on September 22, 2021
Overall1Food4Service1Ambience3

The host at the front counter was very difficult and wouldn’t even attempt to accommodate my party of 5. It was raining and of course people were running late and he threatened that my reservation would be cancelled and we all wouldn’t be able to sit together. So we were told we couldn’t sit at the grills and just save one chair. It was not really busy so I didn’t understand why it was an issue. Our server at the regular table made up for the terrible host. So I won’t be coming back to this location.

Benihana - Dearborn, MI
Responded on September 24, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JR
JeffR
1 review
Dined on September 21, 2021
Overall4Food5Service4Ambience4

They were short on table chefs so the wait for our meal took a while. The food was great.

RR
RodrikaR
1 review
Dined on September 20, 2021
Overall5Food5Service5Ambience5

Ask for Danny he’s great.

OT
OpenTable Diner
Detroit
2 reviews
Dined on September 19, 2021
Overall2Food3Service4Ambience2

We had 2 tables reserved for my daughter's 13th birthday despite being plenty of room on either size they refused to let us sit next to each other

They didn't sing her happy birthday infact they refused

We waited for ever to be served once our chef finally came.to the table he was very entertaining and my daughter enjoyed her food . We had a total of 16 people and 2 small children

We will definitely not return for any group dinners again

Benihana - Dearborn, MI
Responded on September 22, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
RS
RaymondS
1 review
Dined on September 18, 2021
Overall5Food5Service5Ambience5

Benihana delight is the best option with three bowls of chicken fried rice.

OT
OpenTable Diner
1 review
Dined on September 17, 2021
Overall5Food5Service5Ambience5

Everything was smooth asf.🤷🏾‍♀️😂

Benihana - Dearborn, MI
Responded on September 24, 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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L
Lupe
Detroit
1 review
Dined on September 17, 2021
Overall5Food5Service5Ambience5

Perfect. I wouldn’t change anything. The food and staff were on point!

Benihana - Dearborn, MI
Responded on September 24, 2021

Dear Lupe We appreciate you dining with Benihana, thank you for the kind words!

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JM
JessicaM
1 review
Dined on September 17, 2021
Overall3Food2Service1Ambience5

Today’s visit was horrible compared to others. The server was no existent and so slow. Lunch took almost two hours. She forgot our appetizers. Then when we asked for them $10 seems a lot for 4 pieces of fried shrimp. The chicken was SO dry I wish I had tried it at the restaurant because I would have had them remake it. I dont know that my dog would eat such dry chicken

Benihana - Dearborn, MI
Responded on September 20, 2021

Dear JessicaM We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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VW
VeronicaWest
Detroit
1 review
Dined on September 16, 2021
Overall1Food1Service1Ambience1

Service was horrible, didn't stay to eat because of a blatant disrespect for any type of social distancing. My reservation was for 2, we were seated at a table with a party of 5 that became a party of 6 90 minutes after we were seated. Management didn't seem to care so we left and I will never return to this location again. Maybe not ever any Benihana again.

Benihana - Dearborn, MI
Responded on September 20, 2021

Dear VeronicaWest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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RL
RLews
1 review
Dined on September 16, 2021
Overall3Food3Service4Ambience3

The cook burned all of the food and messed up the orders.

Benihana - Dearborn, MI
Responded on September 20, 2021

Dear RLews On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
MR
vipMaryR
Detroit
2 reviews
Dined on September 16, 2021
Overall2Food2Service3Ambience5

the cook was new he burnt the eggs and the mushrooms I did mention it to management and they had no comment So I had to get the mushrooms out

Benihana - Dearborn, MI
Responded on September 20, 2021

Dear MaryR On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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RM
RobM82
1 review
Dined on September 15, 2021
Overall5Food5Service5Ambience5

We have been here many times and the staff and food are always great.

OT
OpenTable Diner
1 review
Dined on September 14, 2021
Overall2Food2Service2Ambience3

I was very upset it was birthday

Benihana - Dearborn, MI
Responded on September 15, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
R
Rock
Detroit
1 review
Dined on September 14, 2021
Overall1Food1Service1Ambience1

Would not recommend that location at all. We have been to the Farmington and Troy locations and never had an issue. We decided to give Dearborn a chance after 5 years only to see that things have not changed. They make their own policies and would not service my guest who arrived 15 minutes late. The company missed out on $300 plus dollars because they would not take one order. Management needs to learn how to make better business decisions. They waisted time, loss money, and caused the waitress not to get any money. It was an overall loss for the company. They lost our business for the future.

Benihana - Dearborn, MI
Responded on September 16, 2021

Dear Rock Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report

FAQs

You can order delivery directly from Benihana - Dearborn, MI using the Order Online button. Benihana - Dearborn, MI also offers delivery in partnership with Postmates and Uber Eats. Benihana - Dearborn, MI also offers takeout which you can order by calling the restaurant at (313) 593-3200.

Benihana - Dearborn, MI is rated 3.9 stars by 2999 OpenTable diners.

Benihana - Dearborn, MI does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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