Benihana - Dulles, VA

4
1009 reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dulles is located at the Dulles Town Center Mall next to Haverty’s Furniture. Take a much-needed shopping break at Benihana or enjoy a pre-movie drink during Happy Hour in our lounge and bar. Happy Hour is offered Monday through Friday from 4–7 p.m., with drink specials and appetizers. Join us for Express Lunch, Monday through Friday from 11:30 a.m. – 3 p.m. and enjoy your Benihana favorites served fresh and in half of the time.

Support Benihana - Dulles, VA during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Distancing maintained in common areas
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1009 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
Food
4.0
Service
4.1
Ambience
3.7
Value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Washington DC
1 review
Dined 4 days ago
Overall1Food5Service1Ambience2

Wasn’t seated for our 7:00 reservation until 7:30. Didn’t get drinks until 7:50 and apps at 8:05. Terrible service and they just left us at the table. We get there are staffing issues, but if you can’t staff, please warn us.

Benihana - Dulles, VA
Responded 3 days ago

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
vipOpenTable Diner
Washington DC
1 review
Dined 6 days ago
Overall5Food5Service3Ambience5

The food was delicious as usual. But the other reason this is my boys’ favorite restaurant is the “show.” They brought a friend and were disappointed that the chef did not do most of the standard fun tricks. She did not make the shrimp swim across the grill or toss the shrimp tails into her hat or pocket. She did not do the usual with the eggs. She did not make the rice heart “beat.” She started cutting the onions up and I had to ask her to please do the onion volcano. She also didn’t interact with the kids at all. The prices are steep here, and it’s partly due to the show. It was a bit of a bummer.

Benihana - Dulles, VA
Responded 8 hours ago

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
MC
MariC
Richmond
1 review
Dined on October 9, 2021
Overall2Food3Service1Ambience2

I have been to Benihana a few times my last visit the service wasn’t so great but we decided to try again. Our reservations were at 715but didn’t get seated until almost 8. We understand it was a busy night so no complaints. I ordered sushi for appetizer it didn’t arrive until after our meal was completed. Service was horrible. The food was good but not worth the price. The server handed us the bill and seemed annoyed when we asked for the ice cream that came with our meal. Overall not worth it.

W
William
1 review
Dined on October 5, 2021
Overall4Food4Service5Ambience5

Prices have gone up quite a bit since our last visit. This will affect future visits to the restaurant.

SG
StewartG
1 review
Dined on October 4, 2021
Overall5Food4Service5Ambience5

Very nice experience. Hostess, and all waitresses most attentive. We requested an exclusive table and it was provided. Food and drinks were very good.
Please convey our appreciation to all the staff last night.
Stewart Garcia

Benihana - Dulles, VA
Responded on October 7, 2021

Dear StewartG Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
OT
vipOpenTable Diner
Los Angeles
3 reviews
Dined on October 2, 2021
Overall2Food1Service1Ambience2

The server had the worst attitude I've ever encountered in a restaurant. Not considerate of allergies and gave me attitude through the whole service. I will probably never go back to this location. I would suggest not going to this farce of a Benihana. As a born and brought up Californian, growing up Benihana's is always fun, but this location is a joke. Zero stars if possible.

Benihana - Dulles, VA
Responded on October 5, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
SC
ShelC
1 review
Dined on September 24, 2021
Overall5Food5Service5Ambience5

Great food and hostesses are accommodating. It was the first time having a female chef. Our chef Sandra was entertaining and exciting.

Benihana - Dulles, VA
Responded on September 29, 2021

Dear ShelC We are happy to hear that you enjoyed the dining experience!

Report
CC
CelineC
El Paso
2 reviews
Dined on September 19, 2021
Overall3Food5Service2Ambience3

I expected a lot more than what I got at this restaurant. Our waitress only came over when we flagged her down. Our cook was very dry and not enthusiastic at all. Overall the food was amazing just poor customer service.

Benihana - Dulles, VA
Responded on September 22, 2021

Dear CelineC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
vipOpenTable Diner
New England
1 review
Dined on September 17, 2021
Overall2Food2Service3Ambience4

Way over priced food. Sushi and bar was worth it, but hibachi was very plain and portions were small for the price

Benihana - Dulles, VA
Responded on September 27, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
MG
MichaelG
Washington DC
2 reviews
Dined on September 11, 2021
Overall4Food5Service4Ambience4

The food was very tasty and they have generous proportions. The service was good. I would recommend it to friends and family, and will most likely visit again.

Benihana - Dulles, VA
Responded on September 16, 2021

Dear MichaelG Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

Report
OT
OpenTable Diner
Washington DC
3 reviews
Dined on September 10, 2021
Overall5Food5Service5Ambience5

Why did Open Table give me zero points?

Benihana - Dulles, VA
Responded on September 15, 2021

Dear Guest Thank you for leaving us positive feedback, come back soon!

Report
ES
EricaS
1 review
Dined on September 9, 2021
Overall1Food1Service2Ambience1

The service and food here has gone down Over the years!! I went a few months ago and had issues but last night was beyond terrible!
Our service wasn’t bad but the chef, manager and food….nope! No good!
The chef, we thought was new but we were told by the manager, she’s been there two years!
She didn’t give our table the Benihana’s experience! She barely spoke during the dinner. She took forever cooking our meal. 20-30 mins on the ride, 20 mins on veggies! It took so long between each food item, if you waited, your food was cold!
No tricks. No fire! Nothing. Just a silent table, while we looked at every one near by get the Benihana’s experience and have fun!
The manager was informed but he didn’t seem to care. He was told half way through the meal and didn’t come to check out anything until the very end! Didn’t say or do much about the situation besides walk away!
Overall even the food was blah! Rice was salty. Reorder of rice had way to much oil. Steak was over cooked. Shrimp had no seasoning.
We just won’t be coming to the location again! Benihana’s used to be a favorite but it has really fell off!

Benihana - Dulles, VA
Responded on September 13, 2021

Dear EricaS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
TF
TennisFoodie
Richmond
17 reviews
Dined on August 30, 2021
Overall4Food4Service5Ambience5

Our hibachi chef was very good - she was able to flip and juggle her utensils very well and did a nice job cooking and presenting our food. My shrimp appetizer was a little rubbery which made me think it was probably frozen shrimp. My colossal shrimp was less rubbery and tasty. Scallops could've been bigger and the calamari was fine.

Benihana - Dulles, VA
Responded on September 2, 2021

Dear TennisFoodie We appreciate you dining with Benihana, thank you for the kind words!

Report
OT
OpenTable Diner
Atlanta
3 reviews
Dined on August 30, 2021
Overall5Food5Service5Ambience5

We had one of our best Benihana meals ever at this location. Our chef (I wish I could remember her name!) was was just at the end of her training period, and she was fabulous! Her fried rice was spot on, and the chicken was just the way we like it - a little caramelized on the outside and juicy on the inside. The shrimp was also cooked to perfection. My only regret is that we are from Atlanta, so we won’t be able to enjoy her talents again soon. Our server was very attentive, also.
We highly recommend you give this a try!

Benihana - Dulles, VA
Responded on September 2, 2021

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

Report
S
Sghc
1 review
Dined on August 26, 2021
Overall2Food2Service3Ambience3

This was our first time at Benihana (we've always opted for smaller-named places), and we won't return. We chose it because we thought they had stricter COVID protocols in seating. Benihana does not space out seating, so be prepared to sit with strangers, in chairs that are packed very closely around the table. The food was mediocre at best, and the amount of butter the chef used was appalling. The prices were much more expensive than other hibachi-style restaurants in the area. Overall, we do not recommend this restaurant.

Benihana - Dulles, VA
Responded on August 31, 2021

Dear Sghc We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
MT
MarkT
Washington DC
8 reviews
Dined on August 21, 2021
Overall5Food5Service5Ambience5

Great food. Servers were fantastic

Benihana - Dulles, VA
Responded on August 23, 2021

Dear MarkT Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
K
Keith
Washington DC
3 reviews
Dined on August 19, 2021
Overall4Food5Service4Ambience4

Sharon, our chef, was outstanding - she is so skillful!!!!

N
Nolasmith
1 review
Dined on August 7, 2021
Overall1Food2Service1Ambience2

There was a long wait and the food had no flavor. I sat at the table for an hour before they started to prepare the food.I will not be going back.

Benihana - Dulles, VA
Responded on August 9, 2021

Dear Nolasmith On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
M
Mickeyfan1999
Washington DC
5 reviews
Dined on August 5, 2021
Overall2Food4Service1Ambience1

Thursday is definitely not a good day to enjoy dinner at Benihana’s Dulles VA.
After enjoying for years this last dinner experience was not a very good one.

Benihana - Dulles, VA
Responded on August 6, 2021

Dear Mickeyfan1999 On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
MB
vipMillsB
Richmond
38 reviews
Dined on July 25, 2021
Overall5Food5Service5Ambience5

Exceptional service from Manager, Marlena, and staff at Benihana - Dulles. The food is always well presented, delicious, and healthy in all aspects. Family truly enjoys the gathering to share the family bundles offered by Benihana. The pricing is outstanding and affordable. An added perk is the gift cards offer with the additional cards to be used at a later date--best offer ever. Look forward to next outing!

OT
OpenTable Diner
Salt Lake City
1 review
Dined on July 25, 2021
Overall5Food5Service5Ambience5

I had an amazing experience staff was great and so was the food

OT
OpenTable Diner
1 review
Dined on July 25, 2021
Overall3Food3Service3Ambience3

The performance and experience wasn’t as incredible as I thought it would be. The food portions were definitely not worth the amount of money they cost either.

OT
vipOpenTable Diner
Washington DC
33 reviews
Dined on July 23, 2021
Overall4Food4Service4Ambience4

My wife and I haven't been in years. The food is still delicious and the service was good.

d
datenightduo
Washington DC
10 reviews
Dined on July 23, 2021
Overall4Food3Service4Ambience4

Prices have skyrocketed! 2 adult meals, 1 kid meal, 2 adult drink & an apple juice - $168!(including tip).
Not a place we can go to much anymore.

K
Kelley
West Virginia
11 reviews
Dined on July 18, 2021
Overall5Food5Service5Ambience5

Nice experience. Clean restaurant, good service and great good!

OT
OpenTable Diner
Washington DC
1 review
Dined on July 9, 2021
Overall4Food4Service4Ambience3

Lots of people. Service was good considering.

AB
AllyB
1 review
Dined on July 9, 2021
Overall5Food5Service5Ambience5

Overall it was a great experience! This place never lets me down. I love the food!

DW
DavidW
1 review
Dined on July 6, 2021
Overall4Food3Service4Ambience4

I like Japanese food but, it is very expensive and only something I would do every few years.

BG
BobG
Washington DC
1 review
Dined on July 3, 2021
Overall3Food3Service4Ambience3

Does management think we don't notice that you no longer serve complimentary green tea in lovely little cups, hot towels, nice Japanese dishware, colorful big menus; their new system of conveying menus by phone with an app, which means instead of people festively chatting, especially the kids, people are re-glued to their phones; the changes in personnel and the lack of motivation of many; front desk planning inattention to reservation times (not for us this time but often) is a problem. Management pinches pennies but keeps the prices going up. Look at the trip advisor reviews, they're scathing.

d
daisyp197
Washington DC
2 reviews
Dined on July 3, 2021
Overall5Food5Service5Ambience5

The food was delicious and the service was excellent, particularly our chef Teresa!

W
Willow
Washington DC
1 review
Dined on July 3, 2021
Overall1Food1Service1Ambience1

Our reservation was not ready on time. The waitress was miserable and clearly annoyed with everyone. The drinks were gross - did not finish either alcoholic beverage we ordered. They tasted like pineapple juice with vodka - a mai tai and a sangria?! So so awful. The chef never smiled or interacted with us. He dropped his tools twice which is scary if he’s going to accidentally fling them at someone next time (he didn’t, fortunately). It was nearly an hour and a half from our reservation time until the time the chef arrived. The food was mediocre at best. They did not sing happy birthday to the person who’s bday it was. And it was $400 to boot!! Horrible experience.

JH
JennH
1 review
Dined on June 30, 2021
Overall5Food5Service5Ambience5

Great place to celebrate a birthday for any age!!!

MB
MayB
Washington DC
18 reviews
Dined on June 25, 2021
Overall5Food5Service5Ambience5

Everything was great! Well done!

PP
PeterP
1 review
Dined on June 25, 2021
Overall4Food4Service3Ambience4

Service was a little bit slow but over the food was good for the value. We had an annoyance time.

LJ
LadyJ
1 review
Dined on June 20, 2021
Overall4Food4Service4Ambience4

My family had a great time. Wonder wait staff and entertaining cook.

AG
ArmyGuy
San Francisco
1 review
Dined on June 17, 2021
Overall3Food5Service3Ambience4

Chef was great , server and greeter not so much...

l
viplive2eat
Washington DC
37 reviews
Dined on June 15, 2021
Overall3Food5Service3Ambience2

At least 30 minutes from having finished the first course until the chef came to the table. No back-ground music and a 1/2 full dining room does not make for good ambiance. Food is always good. The presentation is not as good as it used to be. Not much WOW. We shared a table, but I think Benihana is best occupying a table with only your party, if possible.

C
Carisa
1 review
Dined on June 15, 2021
Overall3Food3Service1Ambience2

The service was ridiculously slow. We had a 7:30 reservation and wasn’t seated for almost an hour. Then we had to wait another 45 mins for service. We didn’t get our food until 10:00, which is the time the restaurant closes. There was not enough staff to accommodate guests.

CB
CindyB
San Francisco
3 reviews
Dined on June 15, 2021
Overall2Food4Service2Ambience2

Made a reservation for 6:45, didn't get seated until after 7pm, didnt eat until almost 8:30. They were completely under staffed (only 2 servers for entire restaurant) our waiter was great, just had too many tables. The food was good and our chef did a nice job. Something I would expect on the weekend, but this was a Tuesday night.

OT
OpenTable Diner
1 review
Dined on June 12, 2021
Overall1Food2Service1Ambience1

I was unable to substitute tuna as the only meat in the Sashimi. This was substantiated via false pretenses that were offensive to propound (i.e., material difference in price, and pre-packaging). These reasons were offensive because the menu depicted unit prices; and the sushi bar was readily visible. My wife was not provided tea or ice cream that was clearly supposed to have been included with the deluxe meal.

The restaurant is horrible and will never reacquire my patronage.

FAQs

You can order delivery directly from Benihana - Dulles, VA using the Order Online button. Benihana - Dulles, VA also offers delivery in partnership with Postmates. Benihana - Dulles, VA also offers takeaway which you can order by calling the restaurant at (703) 421-0888.

Benihana - Dulles, VA is rated 4 stars by 1009 OpenTable diners.

Benihana - Dulles, VA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Dulles, VA