Benihana at Fairmont Royal York

4.4
993 reviews
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CAN$31 to CAN$50
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Japanese
Top tags:
  • Special Occasion
  • Fun
  • Group Bookings
Benihana is a Japanese steak and seafood house that features teppanyaki style dining spaces, sushi / sashimi bar and a traditional Japanese menu. It’s Japanese décor and experienced staff create an authentic Japanese ambiance. The combination of these aspects results in a unique experience for guests of all ages. Inspired by the culture of Japan and reinvented with contemporary design, our Sushi & Sake Lounge provides the perfect backdrop to sip on premium sake while savouring expertly crafted culinary delights prepared by our skilled sushi chefs.
What 993 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
Food
4.6
Service
4.4
Ambience
4.0
Value
Noise · Moderate
87% of people would recommend it to a friend
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K
1 review
Dined 6 days ago
Overall 5Food 4Service 5Ambience 4

Overall, we enjoyed our dinner very much. Ahi tuna was delicious! Steak cooked medium rare could have been a better quality cut of meat. Given that, the price should better reflect the quality of meat.

Other than that, service was excellent, and we would definitely return.

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RA
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Great atmosphere. Great food. Good service
I would recommend this restaurant to others.

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w
Toronto
8 reviews
Dined 7 days ago
Overall 4Food 4Service 5Ambience 4

Great service and a fun place to enjoy an entertaining meal.

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L
Louisville
1 review
Dined on June 19, 2019
Overall 5Food 5Service 5Ambience 5

We had an excellent chef. He was so interesting and we had great conversations!
Please tell him we so enjoyed!

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OT
Toronto
2 reviews
Dined on June 18, 2019
Overall 5Food 5Service 5Ambience 5

The sever Daly is a true professional. So caring! We came back because she was so amazing.

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JM
London
2 reviews
Dined on June 15, 2019
Overall 2Food 2Service 2Ambience 4

We were expecting better from Benihana to be honest. Service wise & food. Just average. For that we paid too much. I usually tip but not this time.

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J
Toronto
1 review
Dined on June 15, 2019
Overall 5Food 5Service 5Ambience 5

Hands down the best Teppanyaki restaurant. Had a great time.

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OT
Singapore
1 review
Dined on June 14, 2019
Overall 5Food 5Service 5Ambience 4

Great time

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OT
1 review
Dined on June 14, 2019
Overall 4Food 4Service 5Ambience 4

Great friendly chef and attentive waiter. Great food but small sizes

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LA
Toronto
12 reviews
Dined on June 12, 2019
Overall 5Food 5Service 5Ambience 4

As always an amazing meal at Benihana with fantastic service. Our chef was really fun and engaging and great at his craft. The best tappanyaki in Toronto!

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VT
1 review
Dined on June 8, 2019
Overall 5Food 5Service 5Ambience 5

Excellent dinner experience! Right from being welcomed until the last bite the staff was excellent and very attentive. The food and the show was nothing like I had ever seen or eaten before! Highly recommended!

Benihana at Fairmont Royal York
Responded on June 13, 2019

Thank you for sharing your review, Vanda. We are delighted to know you had an exceptional experience with us! We hope to welcome you back soon! - Meaghan, Guest Experience Specialist

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AR
1 review
Dined on June 8, 2019
Overall 3Food 2Service 4Ambience 3

Party of 9 could not fit at one hibachi. I think that should have been told to me when I made the reservation. Shrimp was like leather. $6.00 for vegetable fried rice. Chef really didn't do many traditional teppanyaki manuevers.

Benihana at Fairmont Royal York
Responded on June 13, 2019

Thank you for sharing your review, Andrea. We are sorry to learn of your disappointing experience. You are absolutely correct that you should have been made aware that our Teppanyaki tables can only seat seven guests at a time. This is in our communication and we are following up on how this was missed from your interaction. We have also shared your comments with our Executive Chef and Director of Food and Beverage for internal review. We hope to have the opportunity to welcome you again.

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DF
1 review
Dined on June 8, 2019
Overall 3Food 3Service 5Ambience 4

I have eaten at 6 different Benihana's and I have never had to pay for Benihana's fried rice. When I asked they told me that fried rice only comes White do you want anything else it's extra, caught me off guard. And when they made me the Benihana's fried rice for my children and my wife I didn't taste garlicky like normal Benihana's fried rice so all in all I paid $26 for fried rice that didn't taste like Benihana fried rice

Benihana at Fairmont Royal York
Responded on June 13, 2019

Thank you for sharing your review, Derek. We are sorry to learn of your recent disappointing experience. We have shared your comments with our Executive Chef for internal follow-up. It is our genuine hope that we will have an opportunity to better serve you in the future and restore your trust in Benihana. Thank you again for sharing your feedback. It is truly appreciated. - Meaghan, Guest Experience Specialist

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a
1 review
Dined on June 7, 2019
Overall 2Food 4Service 1Ambience 1

The waitress was EXTREMELY rude. I ordered hibatchi and my wife only wanted sushi, this caused the waitress to treat us poorly and rudely. It was an awful experience on our anniversary no less...

Benihana at Fairmont Royal York
Responded on June 13, 2019

Thank you for your review, Andrew. We are truly sorry to learn of your negative experience with us. We can assure you this is not inactive of the level of service we strive to provide to our guests. No matter what our guests prefer to enjoy from our menu you should be accommodated with the utmost respect. This is concerning to us and we have shared your comments with our Director of Food and Beverage for internal investigation. We truly hope to have the opportunity to welcome you in the future.

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r
Toronto
1 review
Dined on June 6, 2019
Overall 5Food 5Service 5Ambience 5

We have been coming here for the past 25 years and always have a great time! Connie has been with us from many years and is the sweetest and most lovely woman. We have also had Peter as our chef a few times and he is very personable and fun to watch cook. We will always continue coming here!

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LB
Toronto
5 reviews
Dined on June 6, 2019
Overall 5Food 5Service 5Ambience 5

Benihana is our favourite place to dine when in Toronto. The dining room has a pleasant atmosphere. The cook at our table was very entertaining as well as providing an excellent meal. The servers are attentive making for a great dining experience. The price is quite reasonable for the quality of the meal and the service.

Benihana at Fairmont Royal York
Responded on June 13, 2019

Thank you for sharing your review. We are delighted to know we are a favourite spot when visiting the city and we are thrilled this visit was just as fantastic as the previous ones! We look forward to welcoming you again in the future! - Meaghan, Guest Experience Specialist

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OT
Toronto
1 review
Dined on May 31, 2019
Overall 5Food 5Service 5Ambience 5

My sisters bday and very kind services from all servers and manager. Very worm welcoming from all staffs. Food quality is top of notches. Such a good memorial experience. Thank you.

Benihana at Fairmont Royal York
Responded on June 5, 2019

Thank you for sharing your review. We are delighted to know you had a fantastic experience and received welcoming service from our Colleagues. We hope you visit again soon! - Meaghan, Guest Experience Specialist

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JS
1 review
Dined on May 24, 2019
Overall 5Food 4Service 5Ambience 5

We had been talking about going here for ages, and finally decided to go for our anniversary! We had a lot of fun, were entertained by our chef, and had a lovely evening. The surprise "Happy Anniversary" dessert was the icing on the cake! Thank you!

Benihana at Fairmont Royal York
Responded on June 5, 2019

Thank you for sharing your review, Jessica. We are delighted to know that you finally came for a visit and celebrated a very special day with us! We hope to welcome you back in the future! - Meaghan, Guest Experience Specialist

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DM
Toronto
1 review
Dined on May 21, 2019
Overall 4Food 3Service 4Ambience 5

Only had Sushi and Sashimi. Was ok. Not spectacular for the price you pay.

Benihana at Fairmont Royal York
Responded on May 27, 2019

Thank you for sharing your review, Danny. We appreciate your feedback and have shared your comments with the Executive Chef for internal review. It is our sincere hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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DK
1 review
Dined on May 18, 2019
Overall 5Food 5Service 5Ambience 5

Our Chef was excellent and we would come back in a heartbeat.
Thanks to all at Benihana at the Fairmont Royal York.

Benihana at Fairmont Royal York
Responded on May 21, 2019

Thank you for the five star rating, David! We look forward to welcoming you again in the future! - Meaghan, Guest Experience Specialist

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JT
Toronto
7 reviews
Dined on May 16, 2019
Overall 3Food 3Service 4Ambience 3

The meal was ok. The Travelzoo menu was a bit misleading. It said choose two menu items however they only offered us one item ... Smaller portions and unremarkable. Possibly the full menu is better.

Benihana at Fairmont Royal York
Responded on May 21, 2019

Thank you for sharing your feedback John. We are sorry to learn you did not have an outstanding experience with us. As a measure of explanation the Travelzoo offer is shared sushi platter, choice of appetizer, entree and dessert per person. We are sorry for any confusion and have shared this with the Director of Food and Beverage for internal follow-up on communicating this to our guests. We sincerely hope to have the opportunity to welcome you again in the future. - Meaghan

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OT
Toronto
1 review
Dined on May 11, 2019
Overall 5Food 5Service 5Ambience 5

Great experience

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for the five star rating! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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KS
Toronto
1 review
Dined on May 11, 2019
Overall 3Food 3Service 5Ambience 5

My husband and I have enjoyed many Teppanyaki tables over the years, and this one was exactly the same as far as the food goes. What was different about this experience compared to all of the other tables we have been to was the price!
Unfortunately the outrageous price of this meal far overshadowed the amazing staff!!

Benihana at Fairmont Royal York
Responded on May 15, 2019

Thank you for sharing your feedback on your recent visit, Kim. While we are pleased to know you received amazing service from our Colleagues, we are sorry to learn you did not have an exceptional experience with us. We appreciate you bringing this to our attention and we have shared your comments with the Director of Food and Beverage for internal review. We hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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AC
Toronto
1 review
Dined on May 11, 2019
Overall 5Food 5Service 5Ambience 5

My wife and I love coming here, amazing service and a wonderful restaurant.

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for sharing your review, Ankur. We are delighted to know you had a wonderful experience and received amazing service. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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JM
Toronto
1 review
Dined on May 11, 2019
Overall 5Food 5Service 5Ambience 5

First time there and I already cant wait to go back.

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for the five star rating, Jenelle! We already look forward to welcoming you again in the future! - Meaghan, Guest Experience Specialist

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OT
Toronto
1 review
Dined on May 11, 2019
Overall 5Food 4Service 5Ambience 4

They were so helpful sorting out Halal options for us. They were very accommodating for our son and he had a great time. We had a lovely time and the food was great.

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for sharing your review. We are delighted to know you had a wonderful experience and our Colleagues were very accommodating to arrange the Halal options for you. We hope to welcome you again in the future! - Meaghan, Guest Experience Specialist

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MN
Toronto
1 review
Dined on May 9, 2019
Overall 5Food 5Service 5Ambience 5

It is a fantastic place to go with a group of co-workers, friends or family! Entertaining and fantastic food!

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for the five star rating, Michael! We are delighted to know you had a fantastic experience and we hope to welcome you back soon! - Meaghan, Guest Experience Specialist

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OT
Milwaukee
11 reviews
Dined on May 8, 2019
Overall 5Food 5Service 5Ambience 5

Great food and cooking!

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for the five star rating! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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SS
1 review
Dined on May 7, 2019
Overall 5Food 5Service 5Ambience 5

TOTO IS AMAZING ENTERTAINE AND AMAZING CHEF !!
WILL BE BACK !!!

Benihana at Fairmont Royal York
Responded on May 14, 2019

Thank you for sharing your review, Shannon. We are thrilled to learn you had an exceptional experience and enjoy the show from our Teppanyaki Chef! We look forward to welcoming you again soon! - Meaghan, Guest Experience Specialist

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TI
Montreal
3 reviews
Dined on May 4, 2019
Overall 5Food 5Service 5Ambience 5

Good quality food, on time service, attentive server, energetic chef

Benihana at Fairmont Royal York
Responded on May 6, 2019

Thank you for the five star rating! We are delighted to know you had a wonderful experience and received attentive service. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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DB
1 review
Dined on April 27, 2019
Overall 5Food 5Service 5Ambience 5

Always wonderful and a great experience the food was amazing our chef was super fun and we enjoyed every minute of the evening.

Benihana at Fairmont Royal York
Responded on April 29, 2019

Thank you for the five star rating, Derek! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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W
Toronto
6 reviews
Dined on April 26, 2019
Overall 3Food 3Service 2Ambience 2

Food was nothing special. We had long periods of waiting where we were ignored. The cook was entertaining. The food was just ok.

Benihana at Fairmont Royal York
Responded on April 29, 2019

Thank you for sharing your review. We are sorry to learn you did not have an outstanding experience with us. We can assure you this is certainly not indicative of the quality of food or experience we are known to provide. Your feedback has been shared with our Director of Food and Beverage for internal review. It is our sincere hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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M
Toronto
1 review
Dined on April 26, 2019
Overall 1Food 2Service 2Ambience 1

Prices even for downtown Toronto were outrageous for a meal that felt rushed, in a loud uninviting atmosphere, bright lighting and similar to a cafeteria. Other teppanyaki restaurants in Toronto offer far nicer decor and atmosphere and no where near the overpriced menu.

Benihana at Fairmont Royal York
Responded on April 29, 2019

Thank you for sharing your review. We are sorry to learn you did not have an exceptional experience with us. We appreciate you taking the time to provide your feedback and we have shared your comments with the Director of Food and Beverage for internal review. It is our sincere hope to have a future opportunity to welcome you again for an outstanding experience and meal. - Meaghan, Guest Experience Specialist

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M
New York Area
6 reviews
Dined on April 23, 2019
Overall 4Food 4Service 5Ambience 5

Had Teppayaki. Social, entertaining. Good good. But not outstanding

Benihana at Fairmont Royal York
Responded on April 29, 2019

Thank you for the four star rating. We hope to welcome you again soon for an outstanding experience! - Meaghan, Guest Experience Specialist

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s
Montreal
27 reviews
Dined on April 20, 2019
Overall 4Food 4Service 4Ambience 4

It was our first time at this restaurant although we have been to this hotel many times. Teppanyaki chef is entertaining as he grills everything. Fried rice and all seafood are good. Soup and salads were just mediocre. At the end, a busboy came to clean but knocked down a sake cup and since it’s transparent he must not have seen it, he left without apologizing! We would like a dry-cleaning fees please! One of us also got a splinter from the chair. Both event ended the meal badly a bit for two of us.

Benihana at Fairmont Royal York
Responded on April 26, 2019

Thank you for sharing your feedback on your recent visit. We are truly sorry to learn of the challenges you encountered during your stay. The reported issues are very concerning and we would appreciate the opportunity to speak with you directly in an effort to offer our genuine apology. We kindly request you contact the hotel directly to be in touch with our Guest Experience Team. Once again thank you for your feedback it is truly appreciated. - Meaghan, Guest Experience Specialist

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SR
Toronto
1 review
Dined on April 20, 2019
Overall 5Food 5Service 5Ambience 5

Great place for fun entertaining dinner, with top quality food !

Benihana at Fairmont Royal York
Responded on April 23, 2019

Thank you for sharing your review, Sebastien. We are delighted to know you had an entertaining experience and enjoyed a delicious meal! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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CT
Ottawa
3 reviews
Dined on April 20, 2019
Overall 5Food 5Service 5Ambience 5

This is a great place for a special occasion ! Price is high but I honestly think it’s well worth it. Just wouldn’t come often. Twice a year kinda thing.

Benihana at Fairmont Royal York
Responded on April 23, 2019

Thank you for sharing your review, Carter. We are pleased to know you had a fantastic experience on your special night out. We look forward to welcoming you again in the future! - Meaghan, Guest Experience Specialist

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J
Toronto
1 review
Dined on April 16, 2019
Overall 5Food 5Service 5Ambience 3

We loved it!! The cook was so much fun, he totally catered to our needs and man we were satisfied with the amount of food! Will definitely come again.

Benihana at Fairmont Royal York
Responded on April 23, 2019

Thank you for sharing your review. We are delighted to know you had a fun and engaging experience with us and enjoyed a delicious meal. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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AC
1 review
Dined on April 16, 2019
Overall 5Food 5Service 5Ambience 5

Service was wonderful, staff very attentive. Our chef Michael was charming and has impressive skills.

Benihana at Fairmont Royal York
Responded on April 23, 2019

Thank you for sharing your review, Annette. We are delighted to know you received wonderful and attentive service from our team. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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RS
Toronto
3 reviews
Dined on April 16, 2019
Overall 4Food 4Service 5Ambience 4

Food was excellent and portions more than ample. We were attending a Raptors playoff game near by and this was a perfect choice as far as proximity to the arena, quality of food and service.

Benihana at Fairmont Royal York
Responded on April 23, 2019

Thank you for sharing your review, Robert. We are delighted to know you had a wonderful experience and enjoyed a delicious meal and close proximity to Scotiabank Arena. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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