Benihana at Fairmont Royal York

4.4
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1049 reviews
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CAN$31 to CAN$50
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Japanese
Top tags:
  • Fun
  • Group Bookings
  • Special Occasion
Benihana is a Japanese steak and seafood house that features teppanyaki style dining spaces, sushi / sashimi bar and a traditional Japanese menu. It’s Japanese décor and experienced staff create an authentic Japanese ambiance. The combination of these aspects results in a unique experience for guests of all ages. Inspired by the culture of Japan and reinvented with contemporary design, our Sushi & Sake Lounge provides the perfect backdrop to sip on premium sake while savouring expertly crafted culinary delights prepared by our skilled sushi chefs.
What 1049 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.6
Service
4.3
Ambience
4.0
Value
Noise · Moderate
86% of people would recommend it to a friend
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JO
Toronto
2 reviews
Dined 2 days ago
Overall 4Food 4Service 5Ambience 5

The meals are a bit pricey but it is worth the experience to go. The food is very good and you can get in and out in under an hour or take a couple of hours to savour the experience.

DH
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

The filet mignon that was ordered might have been one of the best cuts of steak I ever had. Simply melted in my mouth. The Chef did a phenomenal job cooking it!

TM
Toronto
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

We always have a great time at Benihana. The Colleagues are engaging, the food is abundant & the experience is always fun!!
Highly recommend. If you have never been, or it’s been a long time since were last there..... I suggest going back.
You are probably going to pay around $100/pp which includes so much food!
I’m celiac and they have always had gluten free options!

CC
1 review
Dined on September 13, 2019
Overall 5Food 5Service 5Ambience 3

Would like to thank the staff for their quick response to are friend
That past out at the restaurant thanks to the manager making feel welcome and and comfortable after the situation and the quick response to security

Rick

Benihana at Fairmont Royal York
Responded 3 days ago

Thank you for sharing your review. It is our pleasure to make sure your and your guest are as comfortable as possible during any situation. We appreciate your kind words and we have shared your praise with the individuals involved. We hope to welcome you again in the future - Meaghan, Guest Experience Specialist

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JP
Toronto
1 review
Dined on September 12, 2019
Overall 4Food 4Service 5Ambience 3

Very good food and service, but pretty pricey.
Servers very pleasant and efficient, chef was courteous, humorous, and prepared and presented food perfectly. If you don't mind paying >$50 for an entrée (in fairness, this is basically a starter and main) this is a fun, delicious and nutritious dining experience.

Benihana at Fairmont Royal York
Responded 3 days ago

Thank you for sharing your review, Jeff. We are pleased to know you had a wonderful experience with us and were delighted with the service. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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BC
1 review
Dined on September 12, 2019
Overall 4Food 4Service 3Ambience 3

I liked our meal very much. My guest was very impressed. However a few issues I had.

I ordered a glass of ginger ale. Then I ordered a second glass. When I received the bill I was not very impressed to pay 4.50 each. However, I was also not impressed with paying the same price for the second glass. Very disappointing considering the cost for is 0.10.

I feel that was a big cash grab and considering the very big social issue of DUI driving that drinking soft drinks is a very trendy way to enjoy dining away from home.

Benihana at Fairmont Royal York
Responded 3 days ago

Thank you for sharing your feedback on your recent visit, Barry. While we are pleased to know overall you enjoyed your meal, we are sorry to learn of the reported concern. We appreciate you bringing our attention to this and we have shared your comments with the Director of Food and Beverage for internal review on the matter. Thank you again for taking the time to provide your feedback and we hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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r
Toronto
8 reviews
Dined on September 10, 2019
Overall 5Food 5Service 5Ambience 5

As always, the experience is second to none. We were celebrating the birthdays of my wife and her twin brother. All of the staff were very helpful and entertaining. We had a wonderful time!

Benihana at Fairmont Royal York
Responded on September 13, 2019

Thank you for sharing your review. We are delighted to learn you had an entertaining experience and wonderful visit celebrating two special birthdays. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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NG
1 review
Dined on September 6, 2019
Overall 5Food 5Service 5Ambience 5

The food and atmosphere were fantastic, and the chefs are real showmen. Definitely something everyone should try at least once.

Benihana at Fairmont Royal York
Responded on September 13, 2019

Thank you for sharing your review, Nick. We are delighted to know you had a fantastic experience and enjoyed the show by your Chef! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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R
Toronto
1 review
Dined on September 6, 2019
Overall 5Food 5Service 5Ambience 4

Excellent service. Exotic Food. Good for the birthday for my other half.

Benihana at Fairmont Royal York
Responded on September 9, 2019

Thank you for sharing your review, Rocky. We are delighted to know you had a wonderful experience and we hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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P
San Francisco
3 reviews
Dined on September 3, 2019
Overall 4Food 4Service 5Ambience 4

Very nice dinner with family
Recommended. Good Japanese cook and efficient service. Quality of meat and tuna eccellent.

Benihana at Fairmont Royal York
Responded on September 9, 2019

Thank you for sharing your review. We are delighted to know you had a pleasant experience and enjoyed the quality of meat and tuna. Thank you for the recommendation and we hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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M
Toronto
48 reviews
Dined on September 3, 2019
Overall 3Food 4Service 3Ambience 3

Been to Beni's a couple of times in the past. This was the first time in a while.
It was GOOD - but nothing more than that. Staff energy was kinda low. Not the high energy i see at other Teppanyaki tables. Food was very good. For what you pay .... overall.... Meh?

Benihana at Fairmont Royal York
Responded on September 9, 2019

Thank you for sharing your review, Mike. We are are sorry to learn you did not have the exceptional experience that you have come to expect when dining at Benihana. We can assure you this is certainly atypical and we have shared your comments with the Director of Food and Beverage for internal follow-up. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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EO
1 review
Dined on September 3, 2019
Overall 2Food 3Service 2Ambience 2

We have been to Benihana many times and enjoyed it but this time we had a bad experience cause we are told we couldn’t add to our party which I understand but when we arrived - on time - we were sat at our teppanyaki table for 7 and were served alone. So as I’m sure you know the experience is based of dining with other people - so not only were we not sat with other diners we also could not add to our party! Also our server was dismissive and seemed to treat us like an after though, we were very disappointed.

Benihana at Fairmont Royal York
Responded on September 13, 2019

Thank you for sharing your review, Emily. While we are pleased to know you have visited us many times, we are sorry to learn of your disappointing experience. We would like to connect with your further. Please private message your email and we will put you in touch with our Management Team. - Meaghan, Guest Experience

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H
Atlantic Canada
2 reviews
Dined on August 31, 2019
Overall 5Food 5Service 5Ambience 5

Thoroughly enjoyed our experience at Benihana! Our two kids loved watching the chefs antics and we all enjoyed our food as well! There was a ton of food and we were stuffed when we left! A great night out!

Benihana at Fairmont Royal York
Responded on September 9, 2019

Thank you for sharing your review, Heather. We are delighted to know you and your family had a wonderful experience with us. We hope to welcome you again soon for another great night out! - Meaghan, Guest Experience Specialist

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OT
Toronto
1 review
Dined on August 30, 2019
Overall 5Food 5Service 5Ambience 5

Lovely food ina lovely setting staff were fantastic could not do enough for you

Benihana at Fairmont Royal York
Responded on September 9, 2019

Thank you for sharing your review. We are delighted to know you had a fantastic experience. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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OT
Las Vegas
2 reviews
Dined on August 27, 2019
Overall 5Food 5Service 5Ambience 5

We had the teppan yaki style dinner and it was delicious. You maybe sharing the teppan dining experience with others (6-7 per table) and hopefully you will still have an enjoyable experience like we did. Service was great and the cook-San was very entertaining!

Benihana at Fairmont Royal York
Responded on August 30, 2019

Thank you for sharing your review. We are delighted to know you had an amazing experience at the Teppan tables and received amazing and entertaining service. We hope to welcome you again soon! - Meaghan, Guest Experience Special

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OT
1 review
Dined on August 24, 2019
Overall 5Food 5Service 5Ambience 5

Great experience! The filet and lobster tail was cooked perfectly. The manager and server was very attentive.

Benihana at Fairmont Royal York
Responded on August 30, 2019

Thank you for sharing your review. We are delighted to know you had a great experience and received attentive service. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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MS
Toronto
12 reviews
Dined on August 23, 2019
Overall 5Food 4Service 4Ambience 4

Very good but expensive too!

Benihana at Fairmont Royal York
Responded on August 30, 2019

Thank you for the five star rating, Michael! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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RH
1 review
Dined on August 22, 2019
Overall 5Food 5Service 5Ambience 5

Food and entertainment was great, will no doubt revisit.

Benihana at Fairmont Royal York
Responded on August 30, 2019

Thank you for the five star rating, Richard! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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JH
New York Area
6 reviews
Dined on August 21, 2019
Overall 5Food 5Service 5Ambience 4

Great dinner with my Aunt and Uncle who were visiting and had never done Teppanyaki before.

Benihana at Fairmont Royal York
Responded on August 30, 2019

Thank you for the five star rating, Jodi! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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OT
Seattle
1 review
Dined on August 20, 2019
Overall 5Food 5Service 5Ambience 5

Always a great time!

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for the five star rating! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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JI
1 review
Dined on August 17, 2019
Overall 5Food 5Service 5Ambience 5

Thank you for a delicious dinner .......................,,,,,,

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for the five star rating, John! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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JL
Toronto
2 reviews
Dined on August 17, 2019
Overall 3Food 2Service 2Ambience 2

I expected more than what I received on all levels (unfortunately!)

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for sharing your review. We are sorry to learn you did not have an exceptional experience with us. We truly hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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DE
1 review
Dined on August 17, 2019
Overall 1Food 1Service 1Ambience 3

We have been to several Benihana locations and other teppanyaki grills and this by far was the worst. Our waiter was pleasant and attentive but our chef was not. Now showmanship, humour or attention to details. Steaks were over cooked. Food had little taste. Chef repeatedly asked the same questions but obviously didn't care to listen to the answers. Worst experience ever and grossly over priced. Very disappointed.

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for sharing your review, Diane. We are sorry to learn you did not have an exceptional experience with us and can assure you this is certainly not indicative of the level of service we strive to provide. We appreciate your feedback and have shared your comments with the Director of Food and Beverage for internal review. We truly hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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CL
1 review
Dined on August 13, 2019
Overall 4Food 3Service 5Ambience 3

Staff super friendly and considerate. The receptionist was very helpful. Our waitress and the teppanyaki chef made sure we were well taken care of. I would go there again because of the people.

However the restaurant is in desperate need for a renovation. The decor is dated. Wear and tear was very visible.

Service is great, food portions are generous. Just need a face lift to do justice to the great concept.

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for sharing your review, Carmen. We are pleased to know you received friendly and helpful service from our Colleagues. We appreciate your feedback on the overall ambiance and we shared your comments with the Director of Food and Beverage for internal review. We hope to have the opportunity to welcome you again in the future! - Meaghan, Guest Experience Specialist

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KS
Montreal
1 review
Dined on August 13, 2019
Overall 3Food 4Service 4Ambience 3

Very expensive for what it is. The food was good but I would not go back at that price

Benihana at Fairmont Royal York
Responded on August 22, 2019

Thank you for sharing your review. We are sorry to learn you did not have an exceptional experience with us. We appreciate your feedback and shared your comments with the Director of Food and Beverage for internal review. We truly hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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OT
Detroit
1 review
Dined on August 2, 2019
Overall 4Food 4Service 4Ambience 4

It was nice. Different from the States.

Benihana at Fairmont Royal York
Responded on August 7, 2019

Thank you for the four star rating! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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SC
1 review
Dined on August 2, 2019
Overall 5Food 5Service 5Ambience 5

Great food! Edwin was so funny!!! Our server (didn’t get her name) was also so so amazing!!! Super kind and made my birthday dinner a wonderful experience!! Highly recommend and will come again:)

Benihana at Fairmont Royal York
Responded on August 7, 2019

Thank you for sharing your review, Sharmaine. We are delighted to know you had a wonderful experience and received amazing service from our team. Thank you for the recommendation and we look forward to welcoming you in the future. - Meaghan, Guest Experience Specialist

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I
Toronto
2 reviews
Dined on August 2, 2019
Overall 5Food 5Service 5Ambience 5

Never a disappointment. Always fun, great food and fantastic service.

Benihana at Fairmont Royal York
Responded on August 7, 2019

Thank you for sharing your review. We are delighted to know you had a wonderful experience and received fantastic service. We hope to welcome you again soon! - Meaghan, Guest Experience

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JM
1 review
Dined on July 27, 2019
Overall 5Food 5Service 5Ambience 5

Delicious. 1st time here will definitely come back.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for the five star rating, Jackie! We are delighted to know you had a wonderful experience and we look forward to welcoming you again! - Meaghan, Guest Experience Specialist

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JC
Hawaii
1 review
Dined on July 27, 2019
Overall 4Food 5Service 5Ambience 4

Another amazing experience at the teppenyaki table. Our chef was funny and gave us a good show. The food was plentiful and very tasty. Would definitely recommend for a unique experience.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review, Jennifer. We are delighted to know you once again had a wonderful experience and we thank you for the recommendation! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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VP
Toronto
8 reviews
Dined on July 26, 2019
Overall 5Food 5Service 5Ambience 4

Great food and great service. It was our honeymoon and they gave us a free dessert, very kind from them. Only thing not amazing is the actual location that it is bit dark. We definitely recommend this place!

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your feedback Vincenzo. We are delighted to know you received great service, enjoyed a delicious meal and our team added a special touch to your evening. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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NG
1 review
Dined on July 26, 2019
Overall 4Food 4Service 5Ambience 4

Toto was a great chef and we all enjoyed our evening. Would order next time to be more in the Centre part of the restaurant where it is a little cooler and less cramped in the back where we were sat. Thank you for a fun family evening

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review, Nicola. We are delighted to know you had a wonderful family evening and enjoyed the show! Thank you for sharing your feedback and we hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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TT
New York Area
19 reviews
Dined on July 20, 2019
Overall 4Food 4Service 5Ambience 5

Food is great but definitely not large servings for the price. Nice ambience though the concrete floors create a bit of an echo and magnify noise. Service was excellent.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review. We are pleased to know you received excellent service from our team! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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ZT
Toronto
1 review
Dined on July 20, 2019
Overall 2Food 2Service 1Ambience 5

I have been to better Japanese restaurants that offer better food and service for half the cost. It is completely overpriced.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review, Zara. We are sorry to learn you did not have an exceptional experience with us. We truly hope to have the opportunity to welcome you in the future. - Meaghan, Guest Experience Specialist

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TS
Toronto
6 reviews
Dined on July 20, 2019
Overall 4Food 4Service 5Ambience 4

Excellent service! We all had a wonderful time.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review, Tess. We are delighted to know you had a wonderful experience. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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l
Savannah
3 reviews
Dined on July 19, 2019
Overall 5Food 5Service 5Ambience 4

Friendly, attentive service. Very good meal and lots of food!

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review. We are pleased to know you received friendly and attentive service from our team. We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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RD
1 review
Dined on July 19, 2019
Overall 5Food 5Service 5Ambience 4

The chef cook is very funny and making tricks that entertain us while waiting to be served.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review. We are delighted to know you had a wonderful experience! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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OT
Toronto
1 review
Dined on July 18, 2019
Overall 5Food 5Service 5Ambience 5

Awesome service, a little expensive for drinks.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review. We are delighted to know you received amazing service from our team. Thank you for your feedback and we hope to welcome you again! - Meaghan, Guest Experience Specialist

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ST
Toronto
1 review
Dined on July 17, 2019
Overall 3Food 3Service 2Ambience 1

Poor service felt rushed. Ordered shrimp for my wife and I we paid but the chef gave our food to the whole table. We dressed for an elegant evening but the dress code was way too relaxed for elegance. What we ate and drank was not worth the price. I would not eat here again

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for sharing your review, Steve. We are sorry to learn you did not have an exceptional experience with us. We appreciate your feedback and please contact us directly if there is a concern with your bill so we can rectify. We truly hope to have the opportunity to welcome you again in the future. - Meaghan, Guest Experience Specialist

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OT
Toronto
4 reviews
Dined on July 17, 2019
Overall 5Food 5Service 5Ambience 5

Wonderful time in Benihana always.

Benihana at Fairmont Royal York
Responded on August 1, 2019

Thank you for the five star rating! We hope to welcome you again soon! - Meaghan, Guest Experience Specialist

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