Black & Blue Steakhouse
Black+Blue offers the largest selection of prime cuts of steaks - from Wagyu to US and Canadian Prime, with a hand selection of exclusive boutique products. Along with meat selections, guests can also enjoy featured fish and shellfish.
Flawless service, exquisite wine lists, and some of the most inventive, celebrated cuisine in Vancouver define every restaurant in the collection.
Black+Blue Steakhouse offers many options for your private dining needs. With some of the most elegant rooms in all of Vancouver, you're sure to find the perfect space for your next occasion.View Private Dining Details
So I agree with the other reviews, the service is the problem. Its really not worth the frustration or money.
1.) Introduce yourself and let us know you are our waiter. Maybe even ask us for a drink order in the first 20 minutes, or just stop by and say Hello.
2.) If we order something, don't go and explain that we should change our order to your $175 bone in steak when what we asked for were fillets.
3.) If you are going to prepare a tableside ceasar salad, do it tableside or maybe ask us if we would like any changes(like no croutons just in case one of us is gluten intolerant). Maybe serve it on a chilled plate (just saying because you tried to serve us a $175 steak, so you must know you serve ceasar salad, especially tableside with at least a chilled plate). Oh yeah ask us if we want pepper with our salad too.
4.) Don't pour water on my wife's hand when she is handing you our glass that you cannot reach. Be patient she doesn't want you to spill just as much as you don't want to look like an A$ , if you do pour the water on her say "I'm sorry" or something like that.
5.) Don't make us have to ask for more water.
6.) If we still have our salads in front of us....(BTW we just were handed a big bowl of salad and tongs... you guys didn't even serve or plate the salads) don't bring us our steaks.
We appreciate the "free desert" that was nice (for the timing of the steaks on top of the salads).
The steaks were cooked properly and the drinks were decent, but man you guys are not a steakhouse. But, if anyone in corp. management actually reads these reviews you should train your staff on fine dining or at least review it, as your team here is failing you. You can't call yourself the BEST steakhouse in Canada if you fail with simple things like this.
We ordered the wagyu beef and it was very good. The dinner platter was amazing. Expect to spend quite a bit on just 2 people.
Our server was really good I must say this was in long time to receive the service from Black and Blue. We have been there so many times and never had a good experience. Rob was awesome so personable and very friendly. Thank you Rob .
Lovely lovely experience
Went for the steak and seafood special and it was excellent. The service was perfect. A really enjoyable evening.
My wife and I received a $90 gift card and used this in conjunction with the $180 three course promo. The booking process was very easy with OpenTable which we liked. The food was delicious, especially the main course of steak, lobster, potatoes and veg. Ambiance was nice, service was polite and timely, and we enjoyed ourselves in general. While we would typically not have an issue paying full fair for a meal of this quality (without promo and gift card), the experience left us wanting from a service/atmosphere perspective. The server and bus staff did nothing wrong, but we would typically enjoy more personal touch for a meal/venue of this nature. Perhaps an explanation of how the meal was prepared while it was being presented, or some dialogue about Black and Blue as an award winning restaurant (awards for wine selection 6 straight years, I think I saw on the wall at the entrance). The food was great, but the dining experience as a whole didn't stand out to us.
Two dollar oyster was the best
Steak was great
Lobster tail was too salty
Washroom was filthy. I could not let my daughter seat on it. It will full of mess. I had to clean it with soap and toilet paper. Sadly for a high end restaurant. I expect cleanliness as number 1 even in washrooms.
One of our favourite places to go. Had a couple hiccups with daughters food but they made up for it!
We reserved for a table of 6 people about 6 or 7 days ahead, yet we were seated at a round table right at the front window that felt literally jammed into a corner. Just to make room to sit at the table we had to push it away from the front window. Otherwise with the rear legs of the chair against the wall my belly was pressed against the table. With a 36" waist I'm not thin but I'm certainly not a huge lump either.
We were also close enough to the front door that we were chilled whenever the door opened and throughout the course of the evening, intermittently & alternately "treated" to the odors of cigarette & pot smoke wafting in.
The meal itself was great and the service was good right up until the end but then... my wife having finished only about a 3rd of her $69.00 Rib Eye Steak asked for it to be packed to take home. It was taken away to be packed up but it never returned. Yes we could have asked for it to be returned but then we shouldn't have to and it slipped our minds and were half way home when we realized it never came back.
It's a busy place and clearly popular but frankly for my money I find dining at Hy's Encore a much more elegant & civilized experience and better value. We really like Hy's room at the front upstairs, dark wood, subdued lighting, elegant & away from the bustling, a nice place to escape & enjoy a relaxing meal, not a place to be seen.
Black the table we were sat at was extremely drafty and cramped; cocktail flavours were ok, but mine was a bit overly sweet and my husband's was watery (could definitely be better); the food was generally good, but not worth the price. We had the aged porterhouse, which was tasty, but we ordered medium rare and received a steak that was more like rare to blue-rare. It's a big cut of meat, so difficult to cook perfectly, but for the price of it, and the fact that this is a high-end steakhouse, I have high expectations. Scallops were great, Caesar salad was very nice (nice bite of Dijon/horseradish), but overall I feel like there are better places to go around Vancouver for a fancy meal.
We got seated at the table next to the door despite having a reservation. It was freezing as the door was consistently being opened and held open. It was loud and as the party of hosts and people waiting were right beside us. Our waiter was so rushed due to the number of tables he had that he ran into two guests. It was 20 minutes before we had a drink other than water. Really disappointed in the overall experience. Steak and London Fog was delicious.
Poor service, food was served on a dirty unsanitary cutting board. Steaks served raw when ordered medium ($185.00) steak. Would never return
Food was great!
Had a bad experience here last year was not really all that inclined to return. This visit was the exact opposite food was perfect and service was what I was expecting the last time I was here.
Our second time at Black and Blue and this time we brought friends and they loved it as well!
service was good, really nice for special occasions or dates. good food
Went for the Friday lunch special, burger and fries. Tasted great, the service is as good as it gets. Decor is modern and Chic. Would make a good date place.
Not sure I’d like the Vday menu to happen again. We were able to add (one substitution was intended but was missed by our server) a few items that were creature comforts for us on the menu, but the value of course increased. Our server was nice. She was attentive, but no one compares to Brandon. Maybe it’s time to give up our favorite table in favor of having Brandon as our server extraordinaire. The food was excellent. The only downer was my boyfriends split pea soup. It was only enjoyable with the garlic bread that accompanied it. We still love B+B but may just stick to visiting on full menu days.
Went for Valentine’s Day, had a set menu but in our opinion was not worth money spent. For a restaurant that wasn’t extremely busy on that night and for a set menu, the servers were not as attentive and seemed to be distracted. Our drinks were waiting for refills and food took forever to come out. Hoping for a better experience.
Our server was very friendly
The food was amazing. Staff even better than the food! The only reason this didn't get a perfect score was the price of a single caeser. $10 for a run of the mill drink was a bit of sticker shock. I don't mind paying a heavy price for something that stands out but that was a let down. Otherwise, every single other component was there for a perfect dinner date.
Horrible! Had a reservation. Showed up 30 minutes early. The restaurant had 6 tables being used so very quiet. The hostess informed us we had an hour to eat and leave because it was Valentines. We were there at 3:30?! We understand Valentines is busy but even if we had been there for 2 hours I don’t see the issue and if it was going to be an issue a call from the restaurant prior to arriving would have been useful. We felt so devalued we didn’t even stay.
Great allround experience
Amazing service. Amazing food. Everyone is just so friendly. Amazing vibes. I Would go back for any occasion.
Service was average and the food was not what we expected in quality. Steaks had just okay flavor. One of the steaks was over cooked. Tuna Poke tasted fishy. The Brussels sprouts were delicious. Ambiance was great but for the price I would go elsewhere.
The serivce was really nice. The ceasar salad was AMAZING. But that’s the only reason I would go back. I thought the steak tasted like cardboard, no flavour at all. And the sides were awful, the mashed potatoes tasted like they were made from potato flakes and were similar to cream of wheat. The potato gratin tasted like over cooked baby food. Just awful. I would stop in there for the salad and some drinks but would never have dinner there agian. You can go to almost any other restaurant to get a better steak.
A good steakhouse and we had a nice meal. That said, nothing stood out with the food quality for me, not that anything was bad... In my opinion, the key difference between B&B and a Gotham or Hy's in Vancouver is that B&B consistently offers a much lower quality of service. The entrance staff and bar service are not very attentive and unseasoned, and the servers are 'hit and miss' for an upscale restaurant. In general, the Global Group restaurants have pretty good levels of service so this spot is an anomaly in my opinion.
I brought my friends from Edmonton visiting to Black and Blue for the first time and they loved it! We were celebrating my girlfriend’s 21st birthday and the service was impeccable and all the foods was delicious. They had an amazing time and loved the restaurants decor and service. We’ll be coming again with them in the summer when the rooftop patio is open!
Very friendly staff and great food
I was blown away by everything...I will definitely consider going again
Food was great, very pricy for what you get but otherwise very good.
Celebrating a wedding
Try everything here. Top quality food but even better ambiance
Vancouver has a shortage of world class steak houses. This place is one of the best and is almost as good as Hy’s in most regards though not as good as when it first opened. Steaks are solid but not stellar. Service is a bit parochial and verges on the rude familiarity that’s been ubiquitous in Vancouver since the Keg opened its doors years ago and the waiters would help themselves to your food.
I wish whoever was training all the staff in all the big places in this city would visit the famous places in New York, Chicago and LA to see how it’s done.
And Then maybe they’ll stop calling me Bud.
Another awesome experience at the rooftop lounge at B&B.
A definite go to place for meeting up with friends for appies and cocktails.
See you again soon!!
Our steaks were cold by the time they got the table, not what you want from a steak restaurant. The portion size was also very small for the price. Will not be going back anytime soon
Great food, great service very happy altogether with my experience. Will definitely come back again.
Great food and drinks. Our server was awesome. She suggested really good dishes and drinks. My partner and I were celebrating an anniversary and we were given a complimentary dessert. Overall great experience.
I absolutely love the servers. They take the extra step to satisfy your needs.