Black Angus Steakhouse - Arrowhead

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1. W

   Will

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   The Black Angus app is a must! It gives you great deals. Our waiter was the best we’ve ever had at Black Angus arrowhead! Overall best experience!
   

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2. OT

   OpenTable Diner

   Phoenix

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food2service4ambience4

   Two medium temperature rib eyes were over cooked and tough. Not bad enough to send back or make a fuss but bad enough to consider other options before going back to black angus.
   

   Black Angus Steakhouse - ArrowheadResponded 2 days agoThank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.
   

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3. RB

   RayB

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   We enjoyed the restaurant week dining menu very much. The food and service was great!
   

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4. C

   Char

   1 review

   5.0

   1 review

   Dined on May 27, 2023

   overall5food5service5ambience5

   You have the best fried shrimp and our waitress was wonderful!
   

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5. RM

   RobertM

   Denver

   21 reviews

   5.0

   21 reviews

   Dined on May 26, 2023

   overall5food5service5ambience4

   This was a part of AZ restaurant week and we were glad we chose this place. Limited menu gave us a choice of some of the best dishes. We had an exceptional server, Sam S. Food was enjoyed to the last bite. Prices were reasonable. Would definitely go there again.
   

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6. OT

   OpenTable Diner

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on May 26, 2023

   overall5food5service5ambience5

   It was a great family night our waiter Eugene was excellent and professional
   

   Black Angus Steakhouse - ArrowheadResponded on May 26, 2023A big thanks to you and your family for offering us the chance to serve up delicious meals on your dinner! It's our pleasure to know that we can provide a Memorable Experience each time you visit. KUDOS to you for recognizing the fantastic and professional service of our Team Member, Eugene! We look forward to serving you all again very soon!
   

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7. PG

   PhillyGirlAtHeart

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on May 25, 2023

   overall5food5service5ambience5

   We went to BlackAngus as part of the restaurant week deal. The food was delicious, and a great value for the money spent. More than that the service was outstanding! We highly recommend to anyone who loves steak. What a great evening, great food, and great experience.
   

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 24, 2023

   overall5food5service5ambience5

   Excellent service, the entire staff was so kind and attentive. The food was also perfect and exactly how we ordered it!
   

   Black Angus Steakhouse - ArrowheadResponded on May 25, 2023Your description of the dedicated, kind and attentive service you've received from our team is truly wonderful to read, and we're glad you appreciate our efforts. Thank you so much for your five-star review, and more importantly the KUDOS for our Team Member, Shara. Please know that we will continue working hard to make sure your experiences with Black Angus Steakhouse are always top-notch and we can't wait to see you again soon!
   

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9. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on May 24, 2023

   overall2food2service4ambience4

   Service was good, food came out quick enough. Everyone’s steaks were over cooked, we asked for medium rare and most had little to no pink. Food was not very warm. Paid an extra $30 for celebration package that came with 3 balloons, a .50 cent cow bell, a card they wrote congrats on graduation and a dessert. I remember this place always being really decent quality and taste for a well know steak house and I was disappointed.
   

   Black Angus Steakhouse - ArrowheadResponded on May 25, 2023Thank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.
   

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 24, 2023

    overall5food5service5ambience5

    Had a great dinner with family , what made it also special was Lisa our server who made sure our orders were correct and got our food as soon as possible , despite being busy she was very patient and we felt she really liked her job .
    

    Black Angus Steakhouse - ArrowheadResponded on May 24, 2023Thank you for your wonderful feedback about the level of service you received during your visit from our Team Member, Lisa Customer satisfaction is our number one priority and reviews like yours lets us know we are meeting our goal to provide our guests with a Memorable Experience during each visit. We thank you for your kind words and we look forward to serving you again soon!
    

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11. BS

    BobS

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on May 23, 2023

    overall5food5service5ambience4

    This was our first time at Black Angus and were very pleased. Had a drink at the bar first with great service and enjoyed restaurant week menu. Great service and food.
    

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12. SA

    SandraA

    1 review

    5.0

    1 review

    Dined on May 23, 2023

    overall5food4service5ambience5

    One of the diners asked for filet mediums rare. Came out bloody. They took it back and said they would put in a few minutes. Came back. Well done. Other than that te rest of food wears delicious
    

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13. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food4service5ambience5

    The waitress was amazing!!! She made the experience so inviting.
    

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14. J

    Jennym

    Phoenix

    5 reviews

    4.0

    5 reviews

    Dined on May 21, 2023

    overall4food3service5ambience1

    Eugene was amazing and excellent!! My steak was undercooked. My fiancé’s was over cooked. Carpets I need of serious attention!!! The carpets alone make me not want to dine there again! 
    

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15. DS

    DonS

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on May 19, 2023

    overall5food4service5ambience5

    Food was very good except the steaks on two of our orders were overcooked and the creme brulei dessert was cold. The service was outstanding. The restaurant was clean and comfortable. We enjoyed our dining at Black Angus.
    

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16. EH

    EricH

    Phoenix

    4 reviews

    4.0

    4 reviews

    Dined on May 18, 2023

    overall4food5service5ambience4

    I had Prime Rib and the knife would not cut the meat. The knife would only rip the meat. Bring with you a sharp knife from home. Other than that everything was excellent.
    

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17. c

    chrisb

    1 review

    5.0

    1 review

    Dined on May 16, 2023

    overall5food5service4ambience5

    All was good, food portions were decent and the service was good. A little pricey but it was a good experience.
    

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18. RC

    RafaelC

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2023

    overall5food5service5ambience4

    Food was delightful and service was good. Great value for the price. Recommending to my family and friends.
    

    Black Angus Steakhouse - ArrowheadResponded on May 16, 2023Thank you so much for your high recommendation! We can't thank you enough. We are thrilled to read that you plan on telling your family and friends and we look forward to serving you again soon!
    

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19. BF

    BruceF

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food4service3ambience3

    No silverware to start… Service has been better in the past
    

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20. MB

    MatthewB

    Las Vegas

    24 reviews

    vip
    3.0

    24 reviews

    Dined on May 14, 2023

    overall3food3service4ambience3

    I haven't been to Black Angus in a while. This used to be a decent place, now it's an overpriced Denny's. Our server was nice and provided decent service. However, the food was low quality. For the price, we could have gone to a 4 star restaurant.
    

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21. JD

    JohnD

    Phoenix

    29 reviews

    vip
    5.0

    29 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Good job to all. Nice to see fresh menu items. Our server was friendly and the food was excellent.
    

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22. P

    Pbug

    Phoenix

    12 reviews

    vip
    4.0

    12 reviews

    Dined on May 14, 2023

    overall4food3service2ambience4

    6 ounce filet- ordered very well done- came to table EXTREMELY RARE! Sent steak back but left baked potatoe at table. Steak did not come back to table until 45 MINUTES LATER !!! Everyone had eaten at the table except me. I had it packaged up and we left because by now we had been there over 2 hours! RIDICULOUS BAD !!
    

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23. G

    Grizz

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    The food was great as always and our waiter, Eugene was terrific. He was very attentive and personable.
    

    Black Angus Steakhouse - ArrowheadResponded on May 15, 2023We value your patronage more than words can express, and it's a true honor to be able to serve up delicious food and offer great service. Your description of the attentive, personable service you've received from our Team Member, Eugene is truly wonderful to read, and we're glad you appreciate our efforts. Thank you so much for your five-star review, and please know that we will continue working hard to make sure your experiences with Black Angus Steakhouse are always top-notch.
    

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24. B

    Blewiyz66

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    We were right next to the kitchen and dishes were clanking together and a lot of talking going on in there. With that being said, we were seated at a different spot in the restraunt and my mom asked to be move us to a high back booth so they sat us there, so I wasnt going to ask them to move us again. Other than that noise everything was excellent.
    

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25. KG

    KarenG

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience3

    The food was perfect and our server was exceptional. My husband and I shared a dinner and without our asking, he split the plate for us.
    

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26. BK

    BettyK

    Phoenix

    1 review

    4.0

    1 review

    Dined on May 13, 2023

    overall4food4service5ambience5

    Our server was spectacular. Food was great as always. The only issue was one of the prime rib dinners had way too much fat on it.
    

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27. JM

    JohnnyM

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience4

    Great service and great tast. Price is a little expensive for the portions.
    

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28. JB

    JimB

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on May 10, 2023

    overall5food5service5ambience5

    We had the Mothers Day special filet with stuff Brie it was excellent we were a party of 4 we all had very good !! Our waitress Shara was excellent can’t say enough !
    

    Black Angus Steakhouse - ArrowheadResponded on May 12, 2023We wanted to respond to your recent review, especially where you recall how impressed you were with the excellent service you received from your server; Shara and the selection of choices on our menu. Given our notable degree of daily selections we take pride in our server's commitment to "own" the menu. We're so glad we were able to accommodate your party of 4 to complete satisfaction. Please know how important your visit was to our Glendale Team and we can't wait to see you again soon!
    

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29. BC

    BriannaC

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 7, 2023

    overall5food5service5ambience5

    Pleasant, enjoyable. Server was courteous, efficient, and always a treasure to have serving us. Our selections were delicious and we'll received by all. Meat could have been cooked a bit longer.
    

    Black Angus Steakhouse - ArrowheadResponded on May 9, 2023Thank you for your wonderful feedback about the delicious food and quality of service you received on your most recent visit. We are always happy to hear from our guests when they receive top-notch service from our Team and we can't wait to see you again soon!
    

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30. JK

    JimK

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Excellent food & service. Prices could be lowered.
    

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31. OT

    OpenTable Diner

    Indiana

    3 reviews

    4.0

    3 reviews

    Dined on May 6, 2023

    overall4food4service5ambience4

    Waitress was super attentive and there when ever needed. Food was served promptly as the taste was very good. The roasted Brussels sprouts were under cooked. Only complaint would definitely eat again.
    

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32. CD

    CDRDAD

    Phoenix

    8 reviews

    4.0

    8 reviews

    Dined on May 4, 2023

    overall4food4service5ambience4

    Much more costly than the last time I ate there.
    

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33. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on May 2, 2023

    overall5food5service5ambience4

    Ordered the 1lb rib-eye and was cooked to perfection and very tasty. Our server, Maria, was excellent
    

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34. WB

    WaltB

    Phoenix

    28 reviews

    vip
    4.0

    28 reviews

    Dined on May 1, 2023

    overall4food5service5ambience4

    Always a good meal at Black Angus, and we are regulars from 9 miles away. The only negative, in our experience, is the "music". It is MUCH too loud and lively for the MOSTLY mature people there. Turning my hearing aids off helps.
    

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35. DS

    DebbieS

    Phoenix

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 1, 2023

    overall5food5service5ambience5

    Steak was perfect very tender. Waitress was very attentive. Manager Shawn stopped by to see if everything was good. I’ll be back
    

    Black Angus Steakhouse - ArrowheadResponded on May 12, 2023Thank you for dining with us. We never lose sight that you have a range of options available to you when seeking out a restaurant to meet your needs; therefore, your kind words mean the world to us. Thank you for recognizing the efforts of our manager, Shawn! Your 5 Star review is greatly appreciated and we hope to serve you again soon!
    

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36. GS

    GregS

    Phoenix

    13 reviews

    vip
    5.0

    13 reviews

    Dined on May 1, 2023

    overall5food5service5ambience4

    Excellent all the way through. Top notch service, food was spot on. Very clean and comfortable. 5 stars at every turn!
    

    Black Angus Steakhouse - ArrowheadResponded on May 3, 2023Thank you for sharing your experience online! Our team is glad you had a five-star visit and we look forward to serving you again soon!
    

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37. L

    Locals

    Phoenix

    7 reviews

    4.0

    7 reviews

    Dined on May 1, 2023

    overall4food3service4ambience4

    My wife and I have been dining here for more than 10 years. However, we feel there? May have been a change of cooks as our meals have not been cooked to our requirements the past few times we have dined here.
    

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38. RS

    RobertS

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on April 30, 2023

    overall4food3service4ambience4

    Nice restaurant. Priced a little high, but what isn't nowadays.
    

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39. C

    Charleee

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined on April 30, 2023

    overall4food4service4ambience4

    Food was good and the use of the reward was good and I like the dinner for one deal and I love the mountain fudge cake I would recommend black Angus and I will go back at some point in time
    

    Black Angus Steakhouse - ArrowheadResponded on May 3, 2023Your recommendation and patronage are truly valued by our team. Please let us assure you that the pleasure of serving you is all ours, and we're honored that you hold such a high opinion of our location. We hope to continue creating delicious meals for you to enjoy for many more years to come!
    

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40. PS

    PamelaS

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food3service5ambience5

    The salad was very good crisp and cold very good dressing. My friend ordered the salmon but when her order came, it was very very small said something to the waiter and he had someone come out from the kitchen. The gentleman said they must’ve grabbed a luncheon size and offered to bring her another piece of salmon and keep the one the one on r plate. I was very impressed by their customer service who would definitely go back again.
    

    Black Angus Steakhouse - ArrowheadResponded on May 3, 2023Thank you for your wonderful feedback about the quality of service you received on your most recent visit. We are always happy to hear from our guests when they receive top notch service from our Team and we can't wait to see you again soon!
    

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