Boathouse New Westminster
The Boathouse Waterfront Restaurant has been specializing in fresh seafood from the West Coast of British Columbia and around the world since 1981. With stunning outdoor patios, fabulous west coast decor and spectacular views, The Boathouse is a favorite for locals and tourists.View Private Dining Details
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Monday, October 14, 2019
Hostess started to look up reservation, then took a phone call. I waited 1/2 minute until another server came by and led me to my table. The phone call should have been put on hold while the hostess attended to me.
Our food server was very engaging and attentive. The rest of the experience was excellent.
I could tell they were understaffed, which I get it, it sucks. But it was our wedding dinner and we waited over 1/2 hr for drinks, and they put a candle in our wedding cake. Food was good tho. And our waited was friendly.
Fantastic food and service. Great table by the river. Too bad it was raining. Wish they would offer a reimbursement for the parking.
My friend & I thoroughly enjoyed our Steak 🥩 & Lobster 🦞 dinner special on Friday night at a lovely window table with a river view. The food & service were very good.
I ordered the Thai Sweet Chili Chicken appetizer and only a few pieces of chicken. I also ordered it with rice in which I was charged $3.50 and there was less than half of a cup of rice. We are regular customers but I must admit everything has been continuously been going downhill for the Boathouse. Too bad because now we have to find a replacement for the Boathouse for our monthly lunch.
The meal was fine. We had fish and chips, salmon and steak dinners. All were prepared well and served by pollute and friendly staff. The view of the river was excellent and the restaurant was comfortable. No complaints.
Very disappointed in Vegan options, if not for this I would gladly be a return customer. Our server was amazing and our overall experience was outstanding. I wish there was food there that I was able to enjoy.
The restaurant was fairly empty, but it took over an hour to get our lunch. We sat with empty drinks at the table for over 20 mins. When the food finally come out it wasn’t hot.
Enjoyed the steak and lobster special for lunch today.
Thanks for helping us celebrate my brother’s birthday.
Our searcher was very good, attentive but not obtrusive and he brought us a desert to celebrate our occasion. Thoroughly enjoyed our dinner.
As a member of the lundry's select club, the first couple of years were good experiences and value for money. It seems now that no matter what the location, it's extremely poor.
Service, food and overall experience is not good here. The staff need training on customer experience and not rushing customers even when they're the only ones in the restaurant.
It was a great! We sat on the patio. It was a beautiful day.
Food was fantastic and the service was top notch. We were seated by the window, and had a lovely view of the river while dining. Restaurant was a bit noisy, but tolerable.
Good food and service.
Yes, I always recommend the Boathouse as it is guaranteed to provide excellent food, good service, and a view of the mighty Fraser River with its tugs and ferries.
We enjoyed our evening at the Boathouse. Our meals were good, not great. Somewhat pricy for the meals not being great. The service was very good.
Great location....expensive menu....mediocre food...poor service.
Conveniently located to enjoy a meal before catching a movie at nearby Landmark Cinemas.
Love the views, and the service is always great.
I enjoy being able to book through OpenTable whenever possible.
I've had better service at Denny's. They were out of several types of wine, forgot sauce on a wrap, mentioned 2 baskets of free bread but only gave us 1 for a table of 8. We got charged for a complimentary piece of birthday cake. The food runners had no idea who ordered what. It was disappointing from start to finish.
We went here as it was close to where we stayed. My last experience at the boathouse in English Bay was not the best but this was many years ago, however that left me with not a particularly high level of expectation on this visit. Im happy to say the location here was great, awesome location, good food and our server was amazing. I will definitely be back
The Boathouse has been at New Westminster Quay for ages and is a great option for those of us who live in Queensborough. It’s a bit dated however so could use some sprucing up. We took the QtoQ ferry over which is really fun. Unfortunately it broke down so we had to get a taxi for the return trip but that doesn’t happen too often. It was a great choice for a dinner out for 4 people, great to see the river views.
Slow service. Sampler appetizer overpriced.
The restaurant is very dated and needs a facelift. The menu is also quite stale and should be updated as well, The staff weren't very upbeat as well. I would have expected a much more friendlier attitude especially for the cost of the meals.
We had a wonderful meal! Our server was very kind! Thank you for the excellent service!
You’re better off going to the Keg for better EVERYTHING and the same price. Good view though (only if you book in advance). Also have to pay for parking.
Out server Michael was lively, friendly and good, he was very efficient.
Prices are high and service is slow. River views are nice.
Service is slow. 2 hours from start to finish. Otherwise everything was OK. Wouldn't come here on a regular basis.
The setting is very nice, but the food mediocre for the price. Service was good, though.
It was a nice place and good food
Our friends got engaged here and even with our last minute changes everyone was very accommodating from the manager to our server. Thank you for making this evening a memorable one!
i like the location , the view , and when i can eat my meal in peace ... at least half the time i go there ,
someone has brought their noisy children/child and are oblivious or indifferent to its disturbing others.
i like the food , but i feel the prices are a little high . i will go again .
Food is very expensive and the quality of taste and quantity servings were very minimal against the cost
We went to the bar during happy hour. We were instructed to seat ourselves, so I chose a table by the window, overlooking the Fraser River.
The staff was attentive and friendly. We ordered the calamari, fish tacos, popcorn shrimp and fries, rib bites, and a couple of premium oysters. The food tasted good and well presented. I was surprised with how small the oysters were, but the accompanying sauces were tasty.
I recommend the Boathouse.
we were pleasantly surprised how great the service was! everyone was so attentive. We have been to the restaurant before and found service and food to be hit and miss so tonight was a good night. We were most impressed while waiting to be seated - the hostess had gone to check if our table was ready and another staff member (who was clearly not working - going off shift) stopped to make sure we had been helped. I would never fault someone who was off shift for not checking on us - we all know what its like to be finished work and want to go home - but the fact that she did take a few seconds to make sure we had been helped impressed both me and my husband. overall a great evening.
As always the Boathouse never disappointed . Michael has been our server many times in the past and we always enjoy him. Food was so delicious with the exception of the dessert. The manager removed the torte from our bill . Thanks for an awesome anniversary experience.
Food and waiter was great, but the food took an hour to get to us as there was a table of 45 in the restaurant. I was surprised that the manager did not come and give us a free drink due to the delay.
I will definately return and give them another chance.
We went to the Boathouse in New West for Father’S Day. The food was OK however I thought it was way overpriced. Considering the location it is not in a high end location, you are not in White Rock...yet you still have to pay for parking.