Boathouse New Westminster
The Boathouse Waterfront Restaurant has been specializing in fresh seafood from the West Coast of British Columbia and around the world since 1981. With stunning outdoor patios, fabulous west coast decor and spectacular views, The Boathouse is a favorite for locals and tourists.View Private Dining Details
Food was incredible, ambiance was nice; great location - took a nice walk down the boardwalk after dinner. Had a great time entertaining friends. Good location to get to from SkyTrain. Will definitely come back.
It has been awhile since we’ve been to the Boathouse as we were finding the food and service had been declining. We are happy to say our experience tonight was great. The food was fantastic. I had steak and lobster and my husband had the lamb shank and started with the Whiskey Crab soup. We both finished with Creme Brûlée and Americanos. Everything was impeccable, delicious and properly cooked as requested. Service was good but could have been a little more timely to give him a great rating but nonetheless was satisfactory. We used our Landry birthday credit to top off the evening. We won’t wait as long to go back.
My wife and went to The Boathouse on a date. We ordered our meals and after a longer than normal wait they brought my wife the wrong order. They took both dinners back so that we wouldn’t eat seperately. The manager and staff handled the mistake as well as possible, but this shouldn’t happen. We have eaten at this particular restaurant before and had one or two other problems with orders - either forgotten or unduley delayed
The service was not great. It was not busy. No one came to see if our lunch was ok or to ask if we needed anything else. I had to ask for more water. Food was just ok. I expect for from the Boathouse.
The steak was over cooked unfortunately, but everything else was delicious!
If not for the bus girl we would of had next to no service
When making the reservation requested window if possible ,our party was seated against the back wall when I arrived even thought there were many window seats available
dirty napkin-long wait for food
only good thing was the food
We went for my moms 69th bday.
Were looking forward to crab fest
It should have been called frozen crab fest.
We let our waiter know, the legs were so dry and over cooked, he did not seem surprised as he said they were frozen as well.
The 3 little frozen king crab legs and steak we got for $59.99 per person plus mushroom add on, defiantly were not worth the money.
The boathouse sure has gone downhill, very upsetting for 4 people and bill was $434 and wasn’t even good, unreal.
The DeBoer family
attended for the "crab fest" .Disappointed with the teaspoon of crab with our steaks.
Far from a fest!
Very pricy with moderate food quality given the prices (would be high quality by White Spot standards).
Parking is ridiculous and not rebated by the restaurant.
We ordered the seafood platter for two and were disappointed in the number of deep fried items on the plate. For a seafood restaurant we had hoped for some grilled items, perhaps some lightly sauté items or even lightly steamed items rather than deep fried options. There is a very good restaurant in Seattle called Elliott’s that offers a seafood platter for two that doesn’t contain any deep fried items. We had hope the Boathouse would have a similar option available.
We also ordered six oysters and were very impressed with these, although a few sauces on the side would have been great; a lovely sauce for raw oysters is a champagne/shallot dressing.
I have eaten at many of the Boathouse locations over the years and have noticed a steady decline in the food quality and value. The service and ambiance remain high, however the food was a letdown.
Food is always excellent and the restaurant is beautiful. My only complaint was that service seemed slow when the restaurant was not too busy, and a few things were forgotten. Birthday cakes were on the house though which was really nice!!
Server Marsha was lovely and attentive. Caesar salad was so good my partner ordered a second one. Great seafood options.
It was our first time at any boathouse restuarant. Once we were seated we waited at LEAST 15 minutes for our server to even say hello. We ordered our food and when it did finally come 46 minutes later we were very disappointed. I ordered the burger and fries, my fries were raw and cold. My bacon was so over cooked it literally crumbled on my plate with a tiny piece of lettuce that covered maybe one tenth of my burger. My partner ordered the fish and chips. Her fries were also raw and cold. Her fish was pure mush with about an inch of deep fried batter all around. Our server did no come around ONCE to even ask how our food was. We had to get up and go find another server to ask them to get our server to our table. Once he finally showed up almost 20 minutes later he did not ask why either of us did not eat our food or how it was. It was our late valentines night together and our experience was very expensive for how poor the all around evening was.
Best one in town...food,service and everything was perfect for the night. We really enjoyed.....
Steak was not cooked to order...ordered well done and had to send back twice and still wasn’t cooked. We ended up throwing away and all they offered was a $15 discount
Our server was very friendly.
The location is excellent overlooking the Fraser River. Service and food were very good, although prices for food and drinks are quite high.
We'll be back! Lovely dinner, attentive service. What more could I say? If I have to write fifty
characters I am now at a loss for words! You will enjoy your experience here!
We went to boathouse by the quay with my mom and dad on Sat for dinner. We stood at the front for good 8 minutes waiting for the hostess (no one was there to host). The bartenders and some servers saw us but didn’t even make eye contact. Finally some girl came after 8 minutes and told us they are getting our table ready so another few minutes. By the time we got in, the restaurant was not even busy at all! Food was really not great. I would describe the food quality is something I would expect from dennys or whitespot. Our waiter was okay because he at least had a smile on. However, he’s definitely not very experienced and just randomly placing meals and not telling us which plate is which. Price of boathouse is like the Keg but probably still abit more expensive. Overall it was a disappointing dining experience and we will never go back again.
Ridiculous prices (very high for low quality food)
Our server was good for the Boathouse, as past servers there have been rude and slow
Will not ever eat here again
Our experience at the Boathouse in New West was a little disappointing. We completely understand having to wait longer than usual for our food because our order was following the order of a large table. However, we don't appreciate receiving cold food once our order does make it to our table. Especially considering the price we are asked to pay for our meal.
Friendly staff, food was good.
Value for the meal was certainly appealing. Parking was limited though, spent at least 15 minutes driving around the neighborhood looking for space.
Had a wonderful dining experience.
Fantastic place. Love the dine out menu, and the regular menu. Would recommend the surf sangria and the seasonal creme brulee!
Little bit of "slow kitchen"!
Guests were made to feel valued and comfortable. Ambiance, service, food taste and portion size were great. My family will be back!
Enjoyed lunch today during the Dine Out Vancouver festival event with my friend at the New Westminster Boathouse. Sunny day and wonderful view of the Fraser River. The lobster bisque and Wild Salmon were delicious!
The food, ambiance and service is always exceptional. Staff, and other diners, are always friendly.
The bread was tasted too much yeast. The steak is just so so.
Love the beautiful waterfront view and pretty cozy atmosphere. Staff are friendly. Dishes are just fine, not amazing though.
We were there for dine out Vancouver we sat in the lounge and had 2 drinks the cesar I had was the worst I have ever had and I drink cesars a lot. It just had a strange flavour. The wine was really good. The food and service was quite good in the restaurant.
Server is really nice but general management is really bad. Waited for 10 minutes but no one even gave us water. Ask for median steak but get a almost well done one. Not sure if the quality is affected by the location or dine out. Will not come to this location again
Server could have been more pleasant. She always looked miserable like she didn't want to be there. Never asked if we wanted refills for our drinks and never asked how we were doing. And the place wasn't busy. There were empty tables. When we left, no goodbye or thank you from any of the staff. Wouldn't go back there again. Underground parking was confusing. Most of the stalls said reserved 24/7 every day and had very limited guest parking. Had to drive around a few times waiting for parking stall to come free. There was a security person working but he was not helpful. Only after we found a parking stall did we overhear him say to another guest that we can park anywhere (at reserved 24/7 stalls). He saw us driving around because he was walking around the parking area but he never offered to tell anyone; only until he was asked. Bad! Then when went to pay for parking, no receipt printed. When leaving, got stuck in the parking because train was going by so had to wait over 10 minutes to cross railway tracks.
We went to the Boathouse to celebrate our close friend's 65th birthday on DineOut Vancouver week. Location was lovely with the boats in full view in front of us. When we got there it was pretty empty and were ignored or forgotten for fifteen minutes ...took several flagging of staff to get our drink order in hand. Our waiter was very charming and prompt after realizing that we were here to celebratel
Kudos to the wait staff...The food that we ordered was delicious and as a party of four, served at the same time. However....The DineOut menu was exactly the same as the regular menu which had an $10 top up option of an entree for soup/salad/appetizer and choice of the same two desserts featured on the DineOut menu.
Really thought that was not what DineOut was all about. I have been doing DineOut for the past ten years and usually they try to feature a unique combo of appy, main and dessert that makes you want to come back. Not for us as there was no unique menu item nor was there any special service items. If you live in the neighbourhood maybe for appies but wouldn't drive from Vancouver for 45 minutes for this experience.
Service and ambiance is fine, but the quality of our food (except for our appetizer which was very good) left everything to be desired. Side order mushrooms tasted like they'd been cooked in chlorine, maple salmon inconsistently cooked, and my blackened tilapia was over cooked, and very dry to the point of being inedible. On top of this, no credit off our bill was offered, which, for the prices they charge, seemed ludicrous. We used to eat at the Boathouse at least once a year, but no more. We won't be back.
This is a nice little seafood restaurant tucked away near the Quay. We got a nice table with a view of the river. The service was great, and the food was OK, just as good as The Keg. However, the place was dead and expected the food to be brought out quick but that wasn't the case! The food and desserts took forever, we spent close to 2 hours dining in when it could have been an hour to an hour and a half at most.
Food was delicious and portion sizes just right, nicely presented. Our waiter provided excellent, professional service. Décor was good but lighting was a bit too dark, on a dark night seated by the windows.
They were very accommodating when we asked to move to a different table as we were in a draft from the door opening. Great service and food.