The occasion was a very special occasion, our wedding anniversary. We were seated next to a large group gathering which appeared to be a work group or a training group. They were pretty noisy. This is not a complaint, but we would have appreciated a quieter seating. I made the reservations online and so the reception persons would have known our occasion. The service was excellent and our server was very awesome personally as well as professionally. Thank you for the kind services and the great food. Great job.
The pasta was too wet, flooded with watery sauce, the scallop was too small, and its sauce tastes like soap. But the sour dough bread was excellent. Took too long to prepare the food. But the waiter was excellent. She offered to change the food but we can’t effort to wait another hour. What a disappointment dining this time! Never go back again.
Overpriced for what you have paid
very expensive for food which in terms of quality was OK, just not worth the price
Service and dinner was great. Waitress was very friendly and seemed to really enjoy her job. One complaint only - no Coke for the rum, never use Pepsi . Will return
All was good, food was good, drinks were good, but would have been nice to know that they had umbrellas for the deck outside - it was very sunny but would have set outside had we known. The place does smell a little "old".
It was Father’s Day and the wait for the food was quite long.
The restaurant needs a face lift. Also when you enter, there is a light smell. I couldn’t determine what it is. Perhaps someone else has a nose for it.
I have been there several times and will definitely return for the fresh fish
Went for dinnner. Great food. Good and friendly service from Dal. Value for money. I didn’t want battered fish so they fried it in panko crumbs. Delicious! Thanks for a great meal as we said goodbye to Vancouver, the end of our holiday.
Received the wrong item twice. Lemonade instead of coke, soup instead of salad.
Food and service is very good. Only issue is getting to the restaurant. We went on a Saturday evening and the only route is No. 3 Rd which was a virtual parking lot as the Richmond Night Market was on. It took us an hour to travel 3km!
We liked the food and the service at this location. However felt the décor, the ambience is looking a little outdated. The restaurant could do some better with a little renovation. The food was great but not consistent (my steak was done perfectly but the vegetables lacked flavor). The service was top notch. So overall maybe some thought can be given to the updating the restaurant's look. Great location, great services, food was good as well. Thank you!
Service was very slow and not up to usual standards
The location is great on a sunny day for outdoor eating. Prices are a bit high. We had great service and I would go back for sure.
Great restaurant! Great spot on the river!
Good was amazing! Enjoyed all the appetizers as they were mainly seafood based. I had the Miso crusted halibut and is was perfect.
Service was excellent, everyone was very friendly.
Food looks good but taste very bland.
Had Ahi Tuna main course but very small portion and very expensive.
It had no taste. Overall it's very expensive when a small bowl of seafood chowder costs $9.99.
We had guests from Calgary craving seafood and The Boathouse offers a great selection. Nicely done. Thank you for having a vegetarian option too so we could all enjoy an evening together. And a thanks to Fiona for being pleasant and professional. We all had a great time. Oh and we’re glad we made reservations on Open Table because the place was packed!
Best halibut I’ve had a long time!
Great service and good food!
Servers were very friendly and attentive.
The serving sizes were good and can be shared.
The lunch menu was awesome. Good selection for brunch. Unfortunately, the seafood was not fresh. If the food was fresh, my experience would have been amazing. We had a very good server. She gave our birthday boy an ice cream bowl. That was very nice.
Friendly staff and incredible service. We enjoyed our glass of wine and appetizers. Thank you for a wonderful start to our evening.
The desert was a chocolate brownie that was dry. They covered the cost.
The food was good, but the portions very small for the price. Won't go again because of that. Customer service was good.
Quality of food was not as good anymore. Service was slow. Ambiance was poor. The restaurant need an uplift renovation.
If it took more than an hour to wait for your food to arrive, you knew something went wrong. Waitress came over and told us there's a delay after 50 minutes or so. Also, there were two tables beside us where no one did any clean up at all after the customers left the restaurant.
The price didn't justify the food and service at all.
My sister and I had dinner at your Boathouse location in Richmond on April 7th. While the service was fairly good, the majority of the food was not. Our appy’s were excellent. The main course we both ordered was not!! The Whiskey Crab soup was extremely salty. The Crab Linguine was awful. Very fishy tasting, luke warm , mushy noodles and again very salty. The Baja Fish Tacos were also disappointing, there was very little fish in them and a ton of avocado and pico de gallo, which was ok but made them very soggy and messy. The manager did take the amount off of the bill but charged for the replacement order, which honestly was also just OK!! For the menu prices I would expect the food to be excellent which it was not. It was a meal out celebrating my sister’s 50th Birthday & we left feeling very disappointed and unsatified. Thank you for your time and attention to this email.
Foods was not good and pricy. Should have just go Vancouver for better choices.
Good food. Good service. Prompt and attentive. What more could one ask for!
Service was too slow.
Seafood (crab, salmon) was over cooked unfortunately. The steak was well done but I had hoped the seafood would be better. However, thank you for the great service!
Service was excellent- food was excellent. Lots of free parking. Will go back again
A great restaurant makes for a special occasion. A thoroughly enjoyable evening with great food and wine. Exceptional server.
Can’t wait for our return visit
I will never use open table again to make reservations!!!! This is the second time this has happened to me at two different restaurant. When you book thru open table they put you at the least desirable spot in the restaurant. Last time I used open table at a different restaurant the same thing happened to us. They put us at a table close to a crowded bar. We asked to move and they said they didn’t have any more tables. This time at the Boathouse in Richmond they put us at a table next to a party with small children all making noise. We asked to move and they were very understanding and moved us to a better location in the restaurant.
The fish that we ordered was definitely frozen not fresh. For a fish restaurant you would think it would be fresh fish. I asked for plain trout and they said they couldn’t because it was pre breaded. I won’t be going back there again!!!!
Seafood chowder is a must and fish and chips had a nice batter and crispy fries.
Overall great experience, The Boathouse is always good!
Met up with friends from out of town....easy to make the reservation, good location in Richmond, and food was good as always....Nice to see swordfish on the menu....everyone enjoyed their dinner.....thanks Boathouse Richmond....always a good place for dinner....
Good selection of local Canadian Pacific seafood. Seafood chowder was very good. Everyone was able to find a dish, from burgers to finely prepared fish. Great selection of local BC wines.