Boathouse Richmond

We were expecting a place similar to other places of the same chain and we were disappointed as this has a "worn out" look. We arrived early on our reservation and there were several people waiting to be seated and it took about 20 minutes to get our table. The kitchen was probably understaffed that night and we waited a long time to get our food. The couple next to our table had to ask several time before they got their food. At the end of the dinner, staff started to strip off all the tables preparing for closing; not exactly what you want to see when you're trying to get some atmosphere.
Food was good and our server courteous, but that's all the positive I found for the evening

I went there for Valentine’s Day with my boyfriend and we weren’t told that the menu would only be the Valentine’s Day menu. There was a $55 menu and a $65 menu. Our ordered drinks came the same time our first appetizers did. The truffled Brussels sprouts were decent portion and good. The calamari was small portion and mostly veggies. It took our main entree 45 minutes to come as it was getting busy. I ordered the crab ravioli with shrimp and my boyfriend had the steak and prawns. The portion sizes were SO small and I was shocked I only got 4 pieces of shrimp to go with my 4 pieces of ravioli. We both had the mocha ice cream pie which was good and good portion. The food here is overpriced and small portion, tastes mediocre. Thought it would’ve been a good Valentine’s Day dinner but would have liked to have been warn about the regular menu. The restaurant itself needs a renovation and the washroom was so ghetto I couldn’t believe I paid $65 for a mediocre experience/dinner. Would never go back.

Food at this location was “ok” compared to other boathouse restaurants I have been to. For the price it wasn’t worth it but it was Valentine’s Day and it was busy. The service was slow but the waitress was amazing. The place looks like part of it is stuck in the 80’s. Not much of a view compared to others locations. I don’t think I will return to this location.

Disturbing to be seated beside a couple of loud speaking ladies and a little girl jumping about on the couch.

Great Valentines Day promotion, my wife and I had a wonderful evening

Great service ,friendly staff ,the food tasty ,nice ambiance with fire place .We had 6 happy hour starters ,and a bottle of wine .Next day lunch was equally as enjoyable ,seafood salad and hamburger .

The lobster bisque was horrible. Sirloin steak dinner was ok. The mashed potatoes were terrible. It came with roasted beets and carrots. I’m not a fan of roasted beets. And the desert which was the mocha icecream pie was phenomenal.

Will definitely not be returning given that I can get a better meal for the same price other places. Perhaps I should’ve went for the seafood not the dineout $45 menu.

There were two choices for the dine out menu. The lobster bisque was excellent. We had the sirloin and it was cooked to order

Our server was super good and did take care of us very well!!

I have a Landry’s Select Club membership and had received a $25 reward for my birthday a few weeks ago. Finally, I had sone time to enjoy a leisurely meal alone and use my reward before it expires in another few weeks. I ordered the $35 Dine Out Vancouver menu with the following items: Wild Greens Salad, the Coconut Pacific Cod entrée and Mocha Ice Cream Pie. The salad was a nice blend of vinaigrette with several types of greens, candied walnuts and goat cheese. The entrée was light yet filling with a nicely done piece of cod, a good mix of vegetables with red quinoa. The sauce was not overwhelming with just a hint of coconut and a nice twist with the lime flavour. The desert was light and rich at the same time but not too sweet. Everything was delicious and my server was excellent. She was attentive, friendly and engaging. She was great with following up after each course and checking if I needed anything during my visit. Also, I tried the ginger twist tea with my dessert and it was yummy. Thank you very much!

My SO and I went to The Boathouse on Saturday, January 25 for dinner to experience Dine Out Vancouver. I selected the 7 oz steak. The food was delicious (abet a touch salty).

Was told Casual Business attire which really did not matter as most of the people in the restaurant were dressed very casual (ripped jeans, dirty work boots, sweat pants).

Our waitress Donna was nice to our table and did everything right. I will be coming back with my friends in the future. :)

We really enjoyed our dining experience. The service was great. It was a bit too noisy to be able to have normal conversation but other than that we really enjoyed our evening.

So enjoy the boathouse. The food service was great.

We came here for Dine Out. Three out of four of us had Dine Out. Told server it was my sons birthday, she didn’t say or do anything about it. Food was mediocre. She brought our dessert but never asked if we wanted coffee or tea. She never asked if I wanted a refill or another drink despite empty glass. Menu seemed dated as did decor, felt like we were stuck in the 90s. Will not go back. Needs update.

It is good to come again

Heidi is always so great at taking care of us. Food was good too.

Great food and service! Not too loud!

Service was extremely bad and had a terrible dining experience at the restaurant

Hostess was lost, took 1/2 hour after reservation time to seat us. Many people waiting but empty tables. It was a 3 course set menu but 2 out of 3 of our choices for courses were unavailable. Long wait between courses even though only couple of choices available. Very poor new Year's

Set menu, nice choices but lobster bisque ran out at 1900h. Our main meal was brought to the table 2 min after our appie. When they said they would bring it back in a min, I simply stated maybe 20 min. Meal was placed under heat lamp, lobster tail was so Shriveled it was amazing they served it, when mentioned to server she stated, “ I will mention it to the chef, would you like more water?” Potatoes and veggies were cold and the garlic butter started to harden. It’s a shame because the steak was very good. Very poorly Managed restaurant, will never go back and would never recommend.

Great place to go even with kids. Food only slightly not as good as usual because it was New Year's Eve. My husband thinks his pasta dish was smaller than expected. All else was fine.

We were there for Christmas dinner. It was lovely. We’ll be back next year!

Recently visited for Christmas dinner. Service and food excellent!

Very cheerful Staff and made us feel like it was Christmas!!

This place used to be good but it changed alot and I didn't like anything about it. Will not return.

No good 😰😰😰😰😰

We went in with a party of 7 with 2 impatient young toddlers at 11:30 AM but after receiving the appy, did not get the entree until 1:00 PM.

At bill time, I indicated that there will be a reduction in the tips and the waiter instead of apologizing, gave a few excuses such as "my shift only started at 12:15" and "there was an office party of a few hundred people in the morning." After I indicated that none of those excuses would affect my tippin gdecision, he offered me appetizer coupons in an attempt to secure his tips. He didn't offer them before.

There were barely any other customers for the duration that we were in. The office party had left by the time we got in.

Our server wasn’t terribly attentive. She was training- we had no objection to that We were never asked how our meal was and once our plates were cleared we waited at least 45 minutes for our server to approach again to ask if we wanted our bill. We tried a few times to get her attention before that but weren’t successful. Two of us had the dinner special. It was tasty but swimming in butter. Not a very good impression. I used to like the Boathouse but I cannot recommend it now
Disappointing.
Christa Van Antwerp

This is our go to restaurant. My daughter had s craving for lobster and we took advantage of their steak & lobster special. The steak was cooked perfectly. Great service as always

Friendly staff; attentive service; mediocre execution of quality food; non-flavorful hollandaise sauce; bone in sole filet.

Great food, not a great old fashioned however

Very quiet on a weekday. Hosts were welcoming. Service was quick. Food was great. Portions were a little small for the price.

It is a nice restaurant, the fish in my tacos was not the best, but otherwise fine.

Great food and service. Service was fast and friendly.

On special lobster n steak week,is a wonderful experience,worth to take this opportunity again.

Fast and friendly services. Food portion was smaller than 2 months ago. Nice xmas decorations

Great family brunch, charming staff, good service, great view

It was one of the best experience time we had dinner at the restaurant. We have dinner at the restaurant once a month. Our server Fiona was amazing.

Heidi is always great, we come back just to be in her section. Thanks to the whole team for always making our experience so nice. See you again soon!