Really disappointed in our experience. We’ve been waiting to come here for a long time. We knew what we wanted to order and made this reservation well in advance. We arrived only to be given a cut down “valentine’s day” menu and all the prices were jacked up. We were never notified about this. On top of this the menu says they will add a 18% gratuity to the bill. Now I work in the industry and I know this goes against best practices. We voiced our concerns and asked for a manager who never came. Apparently they had stepped out and never came back. They were able to make one of the items from the regular menu that we wanted but they charged us extra for it. The server was really sweet and apologetic and I do not blame her for the poor management. The server was wise enough not to put a tip on our bill and we still tipped her 25%. The food tasted great but the lack of care for guests is a major issue. Pretty sure we will never be back. So much for our first and probably only Valentine’s Day being celebrated as an engaged couple.
Food was not presented the way we ordered it came out way undercooked to the point it was almost a turn off service was not that bad but I did have to wait almost 15 minutes just to order a second drink
Absolutely fantastic, the best lamb I’ve ever had. My girlfriend loved it as well! She’s never cleaned her plate before and this time she did!
It was a lovely experience, my mom really enjoyed her birthday. Thank you!
We enjoyed a wonderful anniversary dinner. The best crab cakes I have had in a longtime. The rack if lamb was delicious and melted in my mouth. For our anniversary we got complimentary champagne. That was a lovely touch. I will definitely fine here again.
Amazing service. The server was accommodating, friendly and helpful. The food all tasted wonderful and the portions were large. Love the low lighting and decor.
Very good food and excellent Sangria.....best ever!!!
Great food, beautiful atmosphere. Music was a really good mix and not too loud. Service was super slow however. We waited over 15 minutes before we were asked for a drink and then our appetizer took forever to come out, it was about an hour from when we got in.
However, they were amazing about making up for it, the drinks were comped!!
Overall the food and service were good. Since there was a function going on we were not able to sit in the main dining room...which was disappointing. I also made mention in the reservation that it was our anniversary but they did not acknowledge it in any way...which was also disappointing. Prices are on the higher end. Overall good but could be better.
It was good
Escorted to our table to find a hair in one of the drinking glasses! The menus were filthy dirty. My wife ordered salmon and I ordered veal parma. Quantity was plentiful, but the quality did not meet our expectations.
Was Absolutely One of the Best Steak Dinners I have had In many Years!
Good service, with a good selection for everyone on the menu. My steak was good, not excellent. The noise level was at a good level to hold conversation across a wide table without shouting.
Amazing experience ! Thank you for making my anniversary so memorable :)
Not recommended for new year. Manu was different from original with you can get anywhere else for much much cheeper price.
Went for my anniversary - they sat us in the bar which wasn’t the greatest it was really loud and the tables are semi-circles rather awkward to sit for two people.
Food was good. Salmon was average but steak was great.
Wouldn’t go for a nice calm romantic meal but would go again.
The service was excellent. Unfortunately a family at an adjacent table chose to bring their kids and it got noisy. My wife and I had gone to get away from the kids for a night so this was a disappointment. Food was fantastic. Had the seafood platter for two. The scampi were as large as Red Lobster’s “lobster tails”. The Cuban Lobster tails were huge!! All excellently prepared and served. Excellent place for a date night (noisy environment aside).
Great vibe and great food! Steaks never disappoint and the sea bass was outstanding!
Above average in ambiance and the food was nicely presented. Portions were suitable for lunch.
Lovely ambiance, delicious food and great service.
Outstanding food. Only little thing we noticed was it took a while to get all the plates to the table. The poor waitstaff had to keep going back and forth herself to bring out all 8 dinners. I'm guessing you were short waitstaff and it was busy so understandable. We all got our food exactly as ordered and nice and hot. We will definitely be coming back.
The venue was very inviting. Our server was initially very warm. However our lamb appetizer took about 20 minutes to come out and it was cold. We ordered the chicken peppercorn and we got the wrong dish. They did bring out the right dish, but it was cold. Place looks nice, but the food was under average
Good food at a fair price. Good wine list. Very loud music
very good service and food a little on the expensive side, however overall a special evening.
The decor was very nice, I heard it was renovated not long ago. I was looking for a place with oysters to take my family and saw half price oysters all day advertised on the site so we went. They didn't have them available and didn't really seem to know it was even on the website. Pro tip: call and make sure they have them if you are going for the oysters for lunch.
Was much too loud and crowded. There was a large group near our table and they were so loud we couldn’t have a conversation with our friends. Believe my husband may have given one of them a look and he followed us outside and was looking for a fight. Server was slow with our drink orders. Saying this, the food was very good and served quickly although it came out all together and wasn’t much room on the table. I would not come back for dinner but will continue to choose Cagney for lunch hour.
Made reservations for a Date.. And got redirected to the bar side. Loud, no accommodation and the host was quite rude and adamant he could not help for another table because EVERYTHING was booked. Really?! Waitress was wonderful, food was excellent.
Amazing place with good food and service. It never disappoints.
Our waitress was great. I can’t remember her name but she was from Croatia. Food was good but was a little lacking in seasoning so I had to ask for salt. Overall we were very happy and will probably be back
I always enjoy eating at Cagneys. However, this time there was a large piece of plastic in my food. The hostess was nice and immediately got me a fresh plate of food and didn’t charge me for it. But I definitely will be watching what I eat here.
Food was absolutely delicious. Service was amazing. Didn’t feel rushed. The lightbulb in the shade above our table flickered intermittently throughout our meal. Not pleasant. Server made the evening lovely. He was friendly, attentive, and professional.
To be honest, this place was OK.
From the outside it looks like a cheap bowling alley in a Strip Mall.
However overall food was decent. what you expect. They are trying to be a Keg steakhouse but pricing is more expensive (which makes no sense).
We did have some issues with the food , one of the meals were forgotten so they rushed it out and the steak came out very RARE but it is what it is.
Would recommend the Keg before this place if you are into that.
The food came out rather cold. The response to that was unsatisfactory and unprofessional. Overall, the flavours were lackluster. The only positive for me was the ambiance of the restaurant. I would not return.
The restaurant looks wonderful and there is a very amenable noise level and ambience. Our server was pleasant and knowledgable but slow with our drinks When you do ask for the baked potato to be loaded you pay an extra $2.99 for a piece of butter and some sour cream which we were not aware of. The steaks were very good and portions were solid. Unfortunately there was a piece of plastic in our dinner and it was quite disappointing that an apology was the only thing that was done. The chocolate cake was very poor as it’s a gluten-free and flour free cake and ends up tasting quite dry and powdery as a result.
Great spot and great service from Lorena. More than recommended
The service was not existent. Had to look for waitress half the time. Never came up to ask how we were doing. Only when the food was done she asked how it was.
The food, ambiance, and cleanliness was outstanding!
Amazing! Favourite restaurant
Not our first time. I had the chicken souvlaki. The chicken was so tender. My son tried oysters for the first time. He loved it. My husband had a dozen! We celebrated my son's 30th birthday. It was a hit.