Carver's Steak House - Executive Airport Plaza Hotel
See availability for 1,000 point tables
Sun 5:00PM - 10:00PM
Tue - Thu 5:00PM - 10:00PM
Fri - Sat 5:00PM - 11:00PM
The tuna was great and the salmon as well! Big shout out to the mashed potatoes though!! It was an unforgettable dinner!
Best piece of prime rib we’ve had in a long long time
Rib steak was cooked as requested to medium rare and was quite tasty. Volcano chocolate dessert was very well done with fresh brewed coffee. Service attention could be improved but acceptable. Decor/ambience and physical condition of menu is quite dated and needs a face lift. Reasonable prices providing good value for money.
Service was exceptional. We were celebrating a birthday and they made it very special.
Food was great, drinks were subpar! I ordered a long island ice tea and it was the worst I've ever had! They need to hire a professional bartender.
Excellent service in very friendly atmosphere. One of my favourite restaurants
3rd visit in 4 months. Food consistently top notch. nice leisurely meal. My new fave steakshouse! thank you!
Used a Groupon so the value was very good as we got two appetizers, two entrees and a dessert. Nice tasty steaks!
Have been there many times over acspan of 5 yrs. Outstanding food every time.
Saturday gets quite busy and staff do their best to keep up.
We will definitely go there again.
Service was ok. Food was ok too. I won’t come back again.
I've been to Carver's several times, the service overall is quite good. The manager is willing to go an extra step to accommodate and making sure the delivery and presentation of the food are satisfactory to the diners. However I had to say the service was extremely slow when I was there last Friday. We were using a Groupon deal that includes 4 apps, 4 entrees & 2 desserts to share. My friends and I placed our orders around 7:45pm but it took the kitchen about 20-30 mins to prepare our appetizers, which only took us 15 mins to devour. After finishing our apps, it was another 40 mins waiting time to get our main courses. All of us ordered steaks or prime ribs, but most of the meat were under-cooked, quite raw than what we expected. The manager was nice enough to ask if we wanted to have the dishes cooked a bit longer and offered a replacement for my prime rib because the piece I had was mostly fat rather than meat. Again my prime rib came out to be more under-cooked than the last one. I told the manager I rather packed it up and this was already 9:30pm. By the time we ordered desserts and paid the final bills and left, it was already past 10pm. I think this was the longest dinning time I had. I would still go back to Carver's if they have good deals, but I would be more cautious on the dinning time because for some reason their service is always slow and takes long time to delivery the food.
We were there a year ago and the food was great. Decided to try again, but we asked for medium rare and both my partner and my entree was medium.
We weren't greeted by a hostess on arrival and had to wait a few minutes before being seated. Then we were given our food menus right away but weren't offered any drinks and had to ask for a drink menu when the server came back to take our order. Hmmm, not the best first impression. Once that was all settled and our food orders in, though, the food arrived in good time and was delicious.
We enjoyed 2 complimentary baskets of fresh bread along with our 2 appies (prawns and scallops, and shrimp crabcakes), 2 entrees (surf and turf, and filet mignon), and dessert (chocolate eruption) and by the time we were finished, we were stuffed.
Once we were seated, we received good service and the food was presented well. A solid meal overall in an environment where we could actually have a conversation without having to shout at each other!
Extremely disappointed this is base on food only.. we order 4 different types of steak. We all agree we are not happy with our food. I specially feel bad as I suggested the place. I think the chef needs to try similar price establishment. To realize how bad their steak are . Tasteless we all order medium well one is bleeding the other 2 is burnt
Worst experience dining ever ..... only two waitresses... waited for drinks after ordering for 35 min before we reminded them and then another 15 mins for it to be wrong 🤬
Took 45 mins for appies and about another 45 mins for main course my husbands was good Mine was not eatable disgusting... took an additional 35 mins before anyone came by .... at this point just wanted to leave ... horrible service have been there before loved it service was the best .... now just a waste of time and money asked for bill and to have our deserts to go ... waitress comes back 10 mins later with new plates and forks 🤔 advised that it was to go again waited another 15 mins and decided not worth it and just left ..... NEVER AGAIN
Décor outdated - service slow - every other table was served and eating the entrees before we received our appetizers - tuna appetizer was returned twice - first time was well done and the 2nd time the tuna tasted frozen. Entrée steak dinners were overcooked and orders were incorrect - the steaks were not what we ordered.
Very poor service and food - we will not return
Meat for two of us was overcooked just not a good experience
Service was good as were prices.
We had a tenderloin which we had to return as it was overdone. We didnt complain but were disappointed as it was over cooked. The server offered us a new steak but brought back prime rib instead of a tenderloin which was not cooked as I had originally requested.
Also took them awhile to ask how our food quality was....
I would have been fine without the prime rib but felt that if you offer something that is what you should bring out not whatever is leftover in the kitchen.
Had dinner here with family. Ambience is very relaxing, comfortable & quiet. The hostess & server were very nice & accommodating. Food was delicious & the serving was enough. Even the manager went around the tables to ask how everything was. Good experience all in all.
Very relaxed, quiet restaurant. Service was very friendly and sweet. The food took a little longer to come but the filet mignon could be a bit more tender and tasty. My sirloin was very good, next time we are going to try the prime rib.
Great food with good service and atmosphere. Really enjoyed the food we ordered. Beef fillet mignon was cooked very tender, and lobster fettuccine was very delicious. Definitely will go back
went on a Groupon. Excellent value, attentive service, reasonable priced drink menu, steaks done to perfection. would go back & would recommend! thank you, Carvers!
Excellent service and food as always
A great steakhouse in Richmond and close to the airport
Steaks were unbelieveably tender, cooked exactly the way we wanted. Service was prompt as well
Management customer service excellent. Kids menu options can improve a bit
Friendly staff and food was very good. Good for couples or large parties which is good to know.
Found the service was too slow. We had our reservations for 6:30pm and we did not get our appetizers until an hour or more later. By that time, we were so hungry we had stuffed ourselves with bread with not much room left for the entree. Wasn't a very good dinner experience and of course it did not help when you have hungry toddlers with you.
Great service and amazing food quality and quantity. Special cuts a must try.
It was fine. The steak was tasty, not much resembled the pics on previously looked at reviews. The staff was very accommodating. Might eat here again, would recommend to a friend after letting know the finer points.
The restaurant was very quiet when we arrived at 6pm (only 3-4 other tables). The food tasted great, was good portion size, and the price was good.
The service was good up until we finished eating, after our plates were removed we could not get the servers attention (there were only 2 servers in the restaurant on a Sunday evening). We waited 20+ minutes to have someone ask us if we needed anything else, at which time we requested 1 bill. We then waited another 20+ minutes to receive the bill and have a terminal brought to our table to complete the payment transaction. (We had a 15% off coupon that we presented to the server upon sitting down, and did not realize until I was writing the review that I did not actually receive the discount...partially my fault for not checking the bill, I guess).
We had been warned that the service was VERY slow, and the people we had talked to before going to the restaurant had recommended against it...but I really wanted Steak and did not want to leave the hotel for supper that night.
The food was very good, but the service was spotty (even on a slow night when there was less then 1/4 of the restaurant full).
I would probably not eat at this restaurant again.
Always get a great meal here. Food is outstanding. Will always go back. My husband always gets the best steak and he is happy Everytime!! I myself love the three course, always tasty. Primerib was fabulous. Thx so much for a wonderful experience.
Excellent all round. Celebrating our Dotter & son in la 40th Anniversary.
We shalll C U on our 66th, mid June. thanks.
The rib eye steak was incredible!
Food was good and atmosphere was relaxing
Food and service was excellent; however, Kitchen was slow to bring out our food. Didnt seem they could handle the volume of patrons that day. Would definitely go back for the food. Good portions for the price.
Not so impressed for first time visit (Valentine's Day Dinner). It didnt deliver the quality and flavours of the food (escargot, crab cake, undercooked steak). The service was average, but the hostess was friendly and helpful. Maybe will visit again, just maybe...
It was fun and relaxing
Great overall rating restaurant with friendly service. Delicious selections on the menu with decent portion size.
Very good service. All the workers were extremely friendly and polite
Food was good however potatoes came cold. Ordered a bottle of wine, which they had trouble finding, when it arrived at the table it was opened. Booked as a birthday dinner. They never mentioned it or wished happy birthday. Decor not what I was expecting for what I thought was to be fine dinin