Char Steak & Lounge
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh fish, and masterfully in-house crafted desserts.
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Food was great and had the most amazing server ( Paul).
Good steak, noisy and overpriced
Waited 1.5 hrs for food, the decor was substandard for an upscale Restaurant. the food was good but not anywhere overall as good as Blk&Blue.More costly as well. Overall, not worth the money Bye
The restaurant service and food was wonderful. Tho having never been to Char before, wandered around for a bit trying to figure out which seats were in the bar and which was the actual restaurant and no one approached to offer assistance. Coat check was unattended and couldn't access closet w/o finding someone to help. Couldn't find a table in bar that was cleaned off and took a while to get bar tender's attention.
But kuddos to waitress/hostess and food in restaurant.
This place has the best fillets I've ever tasted. The service was amazing. I went on a Friday night so it was busy but the waitress did a great job on bringing everything in a timely manner. Overall the experience was worth it. Definitely coming back again in a couple weeks!
Great food and service. We'll definitely be back, with only one request to not be seated by the door that leads to the fireplace area. Several inconsiderate people used it during our dinner stay.
Delicious! Great atmosphere. Just wished they didn’t start charging 5.00 for valet. It used to be a part of good customer service and a courtesy.
One filet did not come with the sauce that was ordered. The waitress checked on how our food was approximately 30 seconds after it was dropped off not giving us any time to process what was in front of us. We did not see anyone again for about 20 mins. By this time, the steak without sauce was becoming cold. I finally got someone’s attention to tell them of the mistake and they brought hack the steak warmed up again, with the sauce, but the steak was now not cooked as ordered. Wish someone had checked on us sooner.
We celebrated our thirtieth anniversary and were treated very well. The service and our dinner were amazing!
Great food and service. Everyone in our party of 5 really enjoyed themselves. Also received a great recommendation on a bottle of wine from the sommelier.
The service was terrible. From drinks at the bar through dinner. Even had to wait over 10 minutes for them to run the the credit card. Also, my steak was very rare ( I asked for medium) and I could not even cut it. Brought it home for my dog. This was a very special night wand it was ruined!
We enjoyed one of the best meals ever! The atmosphere was wonderful and the food was delicious. We will definitely be going back again soon.
Hi, we dined Saturday February 15 2020. The service was borderline intrusive --- servers were too frequent (not the primary) --interrupting conversation. Halibut was a bit salty.
We had a lovely dinner at Char! Started with drinks in the cozy bar area followed by a delicious meal. The dining room was quiet and spacious.
Very please with Char. One of my favorite restaurants!!!
Great steaks! I personally prefer Brussel sprouts more crisp. Too dark in there was main issue
This is my favorite restaurant in Rochester.Great food, ambiance, waiters and bartenders. Never a bad meal here. This is a good romantic spot or business venue.Perfect for people watching also.
My wife I spent are Valentine's day first time there beautiful decor food was excellent customer service A+ a little pricey but worth every bite. Now the only negative was are server quoted the prices to us but not to the table right next to us left us feeling some type of way but overall very nice time.
Went to Char for our youngest sons birthday. One of the best meals we’ve had in a long time!
Love this Place! Josh creates an atmosphere that is upscale, warm and inviting...... Laura is our server most times that we visit and has become a dear friend as well as the consummate professional! The food is always delicious ! thanks again and we will be back!
Business dinner with Customer
We like coming to Char. The steaks taste delicious, the service is excellent, and the ambiance is fun. The appetizers were great and the desserts are always really good as well. The last two times we have gone, however, the steaks have not been as well prepared as one would hope for this money. With this meal, 2/4 steaks ordered medium-rare came back medium. They were delicious, but just over-cooked a little. Whereas ribeyes are expected to be marbled and have fat, a little too large a percentage of the steak was not edible due to fat and toughness. Again, overall the steak was delicious, but, for the price that we pay, this should not be happening. We will still likely come back, but next time we will send the steaks back if this happens again.
Food and service were excellent! The only thing I was a little disappointed about was our seating. It seemed as if we were in a separate part of the restaurant, that the decor wasn’t as nice. Other than that, highly recommend.
The food was amazing and cooked to perfection. The wait staff was extremely attentive and the atmosphere was wonderful. Would definitely go back
Great food, great service, will definitely be back!!
Very nice early New Years Eve dinner. Excellent service!
Great atmosphere, Mark was wonderful and even sang Happy Birthday to me
Food was good but it took us almost 2 hours to get our food, and no one checked in on us
First time visit. Had a party of five with a couple finicky eaters. Erin R, our server, immediately greeted our table and was a real pleasure. Informative, funny and efficient. would not hesitate to request her for future visits, which there definitely will be. Everything from apps to dessert was fantastic. We covered a wide variety from the menu for appetizers and entrees. Everyone ended up sharing everything because it was all amazing. From meat and seafood quality, to correct doneness to portion sizes, it was all spot on deliciousness. Will definitely return in the near future and have already recommended to others. Only wish it hadn't taken so long to make the first visit. Kudos to all the staff that night.
Great restaurant with wonderful food. The sea bass was cooked perfectly, moist and delicious. French fries were superb. Service is always excellent. The apple cinnamon sorbet for dessert was fantastic. This is real sorbet, not imitation. Highly recommended for date night.
The service was outstanding. Servers were prompt and attentive, and got everything right. The food was perfectly prepared and nicely presented. It was a busy Friday night and the noise level was high. Only negative is that drink prices were higher than seemed appropriate.
We visited on Saturday evening. We had a reservation and we were seated promptly. We have been several times but not in the last 12 months. The bar area was packed. There were a lot of children, which is fine but not the norm. The crowd at the bar was also not the norm. There are only a handful of higher-end steak houses in Rochester. Char is our favorite but the bar crowd put a damper on the evening. People were vaping, wearing t-shirts and ball caps. Char used to have some type of a dress code. I don't want to eat an $80 steak a table away from dudes in t-shirts vaping. If we are at a sports bar that's fine. Not here. Staff was sloppy from their attire to recalling specials. We had three servers over the course of the evening. It was confusing. It appears that management has changed or become more lax. If you are going to change the atmosphere you have to lower prices. The drink prices were high but they always are. That said, the martinis were watery and inconsistent. The first was a nice pour, the second was 2/3 . On a positive note the food was very good. In sum, we are happy to pay high end prices for a high end dining experience. This was not one of those times.
It was our first time eating at Char. The valet parking was convenient. Service was great. The food was really good and portions just the right size. The fireplace inside and the firepit outside added some nice ambiance.
Absolutely wonderful restaurant. Tops in Rochester
Food is incredible with a great wine selection.
The scallop special was absolutely delicious. One of my favorites so far.
Erin, my server, is wonderful. She is so personable, knowledgeable and attentive. When I return I will request to be seated in her section.
Great steaks and service. Molly and Pauly were there when needed and provided great recommendations.
Great food great environment!
Ambiance and food were awesome.
Our waitress was a charm
Went with my wife for our anniversary. Service was excellent, food was delicious. My wife is allergic to shell fish and they were VERY careful to ensure no cross-contamination. A bit pricey but worth it for the evening event. Definitely recommend it.