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Char Steak & Lounge, Rochester, NY

Char Steak & Lounge

4.6
4.6
1311 Reviews
$50 and over
Steakhouse
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Make a reservation

2 people

7:00 p.m.


Booked 20 times today

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Steakhouse, Contemporary American, Wine Bar

  • Hours of Operation

    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 11:30 am–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Phone number

    (585) 241-7100

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Business Casual

  • Executive Chef

    Chef Joshua Cook

  • Private party contact

    Tamar Horowitz: (585) 241-7100

  • Neighbourhood

    Rochester

  • Cross Street

    East Avenue/Strathallan Park

  • Parking Details

    The hotel boasts 120 parking spaces, along with plenty of on-street parking.

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

Popular dishes

What 1,311 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4Value

NoiseModerate

Sort by

  1. OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Best service we’ve had in many years. Our first time at Char, and the food was fantastic. Our waiter told us what was good and what wasn’t on the menu. She was exactly right. We will definitely go back soon.
  2. Pope

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Allison and Ivy were our waitresses and they were AMAZING!!!!!! Made the experience even better Have great recommendations on entries
  3. BreakfastLover

    Las Vegas

    10 reviews

    3.0

    10 reviews

    Dined 6 days ago

    overall3food3service4ambience4
    I’ve been to Char many times. I’d been told recently that things had gone downhill, and it’s unfortunate that I had to learn that for myself. The calimari was all breading and not much else, my wedge was more like a sliver, and my Oscar filet was drowned in sauce, as was my asparagus. And the quality of my steak was just not what it has been in the past.
  4. OpenTable Diner

    Tampa

    12 reviews

    vip
    4.0

    12 reviews

    Dined on May 16, 2023

    overall4food4service4ambience3
    It was very nice and food was good. Large portions for sharing and the pork chop is delicious, tender and juicy. Steak was delicious too! They don’t offer smaller cuts, so we shared steak and sides. Service took a little longer but very pleasant and friendly. Everyone helped serve our table of 10, and did a great job. Negatives: There was a bad odor when you entered into the hotel and restaurant which is not a great welcome. Not a very “comfy” space. We would go back for overall experience
  5. DanieleL

    1 review

    2.0

    1 review

    Dined on May 15, 2023

    overall2food2service1ambience2
    It took so long to get served, I had to leave and not even eat. We had a reservation and were on time. Would not do lunch there again. That is a different pace than dinner.
  6. NatalieR

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food3service4ambience5
    Thank you Char Team for serving as host of our sons graduation dinner from UofR. Unfortunately, your kitchen was out of short ribs, asparagus, and other items desired for our meal on Sunday. The salmon was dry . Other than food rating, our dinner was good. Thank you.
  7. NatalieG

    Miami - Dade

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5
    Great food, great service and great ambience! It was a fantastic experience.
  8. WendyP

    1 review

    3.0

    1 review

    Dined on May 5, 2023

    overall3food1service5ambience5
    When ordering a medium rare cowboy ribeye for $100, it should be served at the temperature I ordered. It was unfortunately over cooked. Our waiter. Russell agreed, took a picture and took it back to the chef. The free dessert did not make up for the $100 steak that was over cooked.
  9. OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on May 1, 2023

    overall5food5service5ambience5
    Our service was outstanding! And the food was excellent.
  10. TryceenaG

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5
    So my boyfriend and I dined here over the weekend. I really enjoyed the restaurant and the food. Also, the aesthetic is amazing. Will be coming here again.
  11. ClaraM

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on April 29, 2023

    overall5food5service5ambience5
    Our server was very attentive and excellent, and the food was great! An outstanding dining experience.
  12. OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5
    Food was great! My steak was perfect and my husbands short ribs were awesome.
  13. NJRJ

    New York Area

    19 reviews

    5.0

    19 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5
    Quiet sophisticated ambience. Delicious seafood entrees. Two specials of the day. Excellent!
  14. EmmaH

    New York Area

    1 review

    5.0

    1 review

    Dined on April 8, 2023

    overall5food5service5ambience5
    Service was absolutely incredible. Food was great. Steak was perfectly cooked.
  15. Livetoeat

    New York Area

    17 reviews

    4.0

    17 reviews

    Dined on April 7, 2023

    overall4food4service5ambience5
    I had steak and frites. I asked for a med rare steak. It was m ore like med-med well. It was very tasty, i just prefer red throughout. Service was great. My husband enjoyed his bisque and steak sandwich. Service was great. Will definitely go back again.
  16. OpenTable Diner

    Unspecified

    1 review

    5.0

    1 review

    Dined on April 6, 2023

    overall5food5service5ambience5
    It was great love it there people was great customers service was great….
  17. Fairportchowhound

    New York Area

    28 reviews

    5.0

    28 reviews

    Dined on April 1, 2023

    overall5food5service5ambience5
    One of our favorite places. Specialty cocktail menu seemed smaller, a little disappointed in that. They are usually great. Cocktails we did have were very good. Food, we think. is always good. Tuna and steak tartars are always very good, Delmonico was cooked perfectly, as was the seared Ahi tuna. Brussel sprouts were particularly good. Allison has served us several times. Always fun and informative. Kudos!!
  18. OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on April 1, 2023

    overall5food4service5ambience5
    Service was impeccable and the food was delicious.
  19. David

    New York Area

    1 review

    3.0

    1 review

    Dined on March 24, 2023

    overall3food4service4ambience4
    We had ordered two onion soup, received one. I ordered the 24oz bone in ribeye and there is NO WAY it was even 20oz.
  20. JohnM

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5
    Excellent as usual. Cowboy ribeye prepared perfectly. Solid appetizers, side, and dessert
  21. OpenTable Diner

    Naples

    9 reviews

    5.0

    9 reviews

    Dined on March 14, 2023

    overall5food5service5ambience5
    Everything was amazing. Large comfortable booth. Excellent service. Well-made cocktails. Hot delicious food. No complaints from me.
  22. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 26, 2023

    overall5food5service5ambience5
    Our server Allison was amazing. Our son has multiple serious food allergies and she worked closely with the kitchen to ensure he had a delicious and safe meal. He loved it and we had a great birthday celebration!
  23. Foodie

    New York Area

    10 reviews

    5.0

    10 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5
    Allison always provides wonderful service and last light was exceptional, thank you! Our meal was outstanding!
  24. StefanoC

    London

    43 reviews

    vip
    4.0

    43 reviews

    Dined on February 22, 2023

    overall4food5service5ambience4
    Very good meat. Good selection of starters and extesive wine list. Superb service.
  25. ChrisM

    New York Area

    1 review

    2.0

    1 review

    Dined on February 19, 2023

    overall2food3service4ambience2
    Made reservations, waited 20 minutes for our table. Food was below expectations, especially for the price. Prime rib dinner was cold. Soured a celebratory outing. We will not be returning.
  26. VB22

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on February 19, 2023

    overall4food4service5ambience4
    Very nice place. A bit pricey but a good place for a special dinner
  27. Nina

    New York Area

    1 review

    2.0

    1 review

    Dined on February 18, 2023

    overall2food1service1ambience3
    The food not good and our waitress kept forgetting things.
  28. DebraM

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5
    Outstanding experience in every way. Great special occasion place or just a great excuse for a long lunch. Mark my server was fantastic and very helpful with the wine selection. Bartender Chris was also outstanding.
  29. bethanys

    New York Area

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5
    Absolutely outstanding food and drinks. It was a little loud due to the super bowl but everything was amazing, pricing was good. I will definitely be going back.
  30. Lissy95

    New York Area

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5
    Food and service were excellent. We would definitely return.
  31. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food4service5ambience3
    Sat too close to bar so very loud but service was great ! White wine should have been colder but waiter helped us out with that .
  32. Cathy

    New York Area

    61 reviews

    vip
    5.0

    61 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5
    Our server, Alison is always amazing. Staff in general are very friendly. Food was yummy.
  33. WilliamF

    New York Area

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5
    Best part was our server, she was professional and friendly.
  34. OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on January 20, 2023

    overall4food4service5ambience4
    Birthday Celebration Prior to dinner my Wife & I visited the upstairs bar/lounge. We really enjoyed the city view while having a pre dinner 🍹 drink. With our table ready, we went downstairs & was again greeted by the hostess then taken to our table. We were fortunate to have Russell as our server. He’s not just any Russell, he’s the middle aged chap with the accent. He was kind, courteous, he answered our questions, had suggestions, he even made us laugh, he ensured our time there was well enjoyed. Thanks Russell! For an appetizer we both had the the Pumpkin Lobster Bisque. Which was amazing!!! And for Dinner I went with the Short Rib and my bride went with the New York Strip Steak. We wound up skipping dessert as we were under prepared and overate. Bummer! Luckily thats now a mission for another time. Needless to say we’ll be back, and will have more pictures to post.
  35. OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on January 20, 2023

    overall4food4service5ambience5
    Best Steak in Rochester
  36. JohnT

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 19, 2023

    overall5food5service5ambience4
    A great evening at Char! Service was outstanding, food was excellent. All in all we had an outstanding time. Thanks much!
  37. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on January 10, 2023

    overall4food4service4ambience5
    We went for my husbands birthday. The service was a lax but slow and our steaks were a bit overcooked, but had great flavor. Although our server was late to come to our table, her personality made up for it.
  38. JohnnyY

    Toronto

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    Our favorite anniversary dinner, hosts and servers are incredible.
  39. QueenE585

    New York Area

    1 review

    2.0

    1 review

    Dined on January 6, 2023

    overall2food2service2ambience5
    I was staying at the hotel as a diamond guest. I went to Char for breakfast, lunch and dinner. Breakfast & lunch were amazing. Great and friendly staff. Then there came dinner. I sat at the bar alone to dine, and went on my social media live, as I often do. Both bartenders were directly in front of me and I loudly yet politely said “excuse me.” And raised my hand up to attempt to get their attention. They ignored me and walked away. I said again “excuse me” and they still continued to pay no attention to me. At this point, my followers were all in shock at the fact that after 3-4 times I finally was given service. My filet mingion was a bit salty and my creamed spinach was a bit too cheesy. My tuna tartare was ok but flavor was slightly off. When I tried to let them know I was a little bothered at being snubbed several times, I was dismissed and he just walked away. I pride myself on treating ppl as I’d like to be treated, so in closing, when it comes to Char, I will likely not be returning. I do use my social media to review places as I travel often and enjoy fine dining, so maybe one of the 21k followers that may be in the area may have a better experience. The day time staff were 100% amazing though, truly. But feel like the dinner staff left me feeling slighted. The bar and restaurant had a nice ambiance and was presented very clean and tidy. I did have a longer than expected wait between the tartare & my steak, and it honestly didn’t seem too busy that it should have been that long. Maybe it was just a bad day for them.
  40. LeslieB

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5
    Delighted they are open for lunch again. We were welcoming a new hire to our small firm. Our waitress was attentive, the food delicious (as always), and we look forward to returning for another luxurious office lunch.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

Char Steak & Lounge is rated 4.6 stars by 1311 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 20 times today
Google Map for Char Steak & Lounge

550 East Avenue, Rochester, NY 14607

Additional information

  • Cross Street

    East Avenue/Strathallan Park

  • Neighbourhood

    Rochester

  • Hours of Operation

    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 11:30 am–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Contemporary American, Wine Bar

  • Dining style

    Casual Elegant

  • Dress Code

    Business Casual

  • Parking Details

    The hotel boasts 120 parking spaces, along with plenty of on-street parking.

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Executive Chef

    Chef Joshua Cook

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

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