Charcoal Steak House
Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.View Private Dining Details
We have been regular visitors here for years. It continues to improve.
We dine here regularly & generally have a good experience. This evening, we arrived and were told the kitchen was closing early for cleaning & maintenance. Our meal reflected pre-planning for the cleaning. Both salads were limp - obviously prepared much earlier and refrigerated. My main - butter chicken w/basmati rice was WAY overcooked. The chicken bits were semi hard and the rice was kernel dry. I didn’t make a fuss as the service was excellent and I didn’t want to spoil our mood, but at $109 plus tip for dinner, customers deserve better.
Never disappoints. The best steak outside Alberta.
Best steak dinner I have ever had. Good portions and excellent value. Seasoning and flavor was incredible. Cook on the steak was perfect. Ambiance of the restaurant was amazing - AMAZING music and tables weren't squished together like the Keg. Our server was great. My wife is Celiac and if the server didnt have certainty if something was gluten free or not she asked the kitchen which was great. We're already looking forward to our next visit.
Great service and great food.
Perfect place to go for Valentines. The meal choices were excellent and we were both very satisfied with our food. We loved how the menu came in a pink Valentine envelope... little added touches that made the night extra special
Totally enjoyed the experience.Food was fantastic.Service was excellent.Always enjoy our experience here. Will definitely be back.
Excellent food and service!!
My wife and I would like to thank the Charcoal Steakhouse for another amazing Valentine's Day dinner. This is our second year partaking in there offering for Valentine's and forsee us continuing for years to come.
Geoff and Melissa
A birthday event. Had looked forward to a great steak. Found menu with very limited choice and very high price for the value. I struggled to find a good wine at a reasonable price point.
I doubt we will go back
Food , service and drinks were excellent !
Courteous and fun staff
We had been to this restaurant many times in years gone by. The steaks were always top notch cooked right and flavorful. The caesar salad used to be made fresh table side.
We ordered the prime rib and new york steak both advertised as Black Angus.
The meat had no taste we both felt and the steak was overspiced trying to add something to the meat that just was not in the cut of beef. presentation and vegetables were very enjoyable. We both had a caesar salad which was just a bowl of lettuce some bacon chunks and a whole lot of bottle dressing overall like a 3 dollar add on salad not a 11 dollar add on. Desserts had the taste of something that came frozen in a box. Conclusion- We are getting older (56/59) and expect a lot more than you can buy for $180.00 with only 2 drinks. Seems to be the norm for classy decor and nice atmosphere.
A great meal at a fabulous establishment. Service was good but I expected better. A mix up with my meal. Salad was delicious, escargot was alright. Our steaks were cooked to perfection but fatty. I was expecting a leaner cut. Overall, a decent experience. I will return.
Food and Atmosphere resembled more of a burger place than a high end restaurant
I am so sorry that we did not meet your expectations. We pride ourselves on being a fresh, Italian restaurant. We like to think of ourselves as professional but approachable to a wide range of guests: families, business meetings, girls night out as well as a great place for a date night. Aside from all of that, even if you thought we were a high end restaurant, we should have exceeded your expectations so I am sorry that we did not. We hope you decide to join us again in the future.
Great time. Great service and food
My husband’s prime rib was very thin and not worth the money we paid. The restaurant was loud. Our waitress was kind but forgot about us towards the end of the evening. Don’t think we’ll be coming back.
Great service and really good food. Steaks and Prime Rib were excellent.
Great service and amazing food. They definetly know what they are doing.
I had an excellent low carb fajita bowl followed by a great coffee from the Baden coffee company. The server was promp, efficient and helpful with menu suggestions. I will certainly come back. Mary
Outstanding! Best ribs I ever had! ! I definitely will be back again!!!
I appreciated your table for eight setup.Having our own private room was great.Thankyou
We celebrated our parents birthdays and the Charcoal was fantastic as usual. We’ve been going since I was a child and it’s still great even after all these years.
Great experience as always
Outstanding service, very nice ambiance and delicious food.
Charcoal Steak House is a goto restaurant for quality food, great experience priced for good value. The menu & decor are frequently updated, always fresh. They never disappoint!
Food was not hot. The butter did not melt on the potato.
Work brainstorming session
The beet salad and the beef dip is wonderful best in Kitchener Waterloo. Highly recommend
Food was good as always.
The courses of food arrived to quickly. We ordered a app to share first with our drinks and our other apps arrived at the same time. In hind site I should have sent them back. Our entrees arrived right after our apps were finished and were warm not hot. I will be much more specific with the server next time on how I would like my meal to come.
First time there... Was very pleased with the wine selection as well as the quality of the food and the server
Have been going here for 50years. Great food, service and ambiance!
The Charcoal delivered a great meal, excellent service and great end to the year - did not disappoint!
We found the New Years Menu exceptional! Thoroughly enjoyed!
We looked at a few menus for New Year's Eve and Charcoal provided the most delicious options to choose from and good value for NYE with 4 courses included in the price. Every bite was delicious and my wife got to enjoy it twice as she got lunch out of the leftovers. Can't go wrong choosing Charcoal!
Very nice meal and service.
Our tradition of dinner at the Charcoal every 23 rd of December continues to be a delight. The food as always is excellent, the portions generous and the service excellent.
Had my sister and her significant other in town for a special dinner
Made reservations stating what we would like and a nice booth was provided
Drinks offered of a wide verity to suite everyone no complaints
Ordered tempura veggies to start
Cauliflower wings and a Caesar salad between the 4 of us
All very good and would recommend
I personally ordered the 14 oz NY strip steak
So did someone else At the table
Was pretty disappointed when I found that there was a significant amount of gristle through the steak so I was unhappy to see that
In addition actually found the taste of the steak to be average at best although cooked to my liking
Voiced my opinion and basically got nothing but offers to buy dessert
Would return to try another meal for sure but not sure I could recommend anyone else to have that cut
Always fantastic food and mpeccable service. Even changed the channel on the TV at the bar so we could watch the end of a football game from the dining room.