Charcoal Steak House
1. Please enter only through the Charcoal and Martinis main entrance.
2. Be ready to answer all of the Covid assessment questions before seating.
3. Be ready to provide all guests contact information before seating.
4. Please note that All reservations are for a 1.5 hours sitting.
Thank you for your unsterstanding!
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy AAA Steaks, richly marbled wagyu, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our Martinis Bar offers the full Steak House menu in a more casual setting and brunch on Sundays. We are currently offering socially distanced dining indoors and on our enclosed patio area.
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- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Contact tracing information collected
Good food, good drink and good hostess. Always a great place to eat and drink with good company.
It is very nice to be able to go back to a real restaurant with my spouse, to enjoy a great steak and a glass of wine; to enjoy the attentive service and the beautiful environment after months of lockdown.
Worked out great. Lovely experience.
My partner and I booked a reservation at the Charcoal Steakhouse to celebrate my birthday. The staff was friendly and attentive, the restaurant was clean and it was clear that COVID procedures were being followed. There was sanitizer available throughout the restaurant and patrons were spaced out further than the 6ft minimum requirement.
We both ordered medium rare filet mignon and it was cooked to perfection. The staff even delivered dessert with a candle for my birthday.
I highly recommend dining at The Charcoal Steakhouse if you’re looking for great food and a great dining experience.
We felt very safe. Every protocol is being followed. An outstanding experience! Our meals were delicious and the server was very attentive.
Always a pleasure dining here
Charcoal Group always knocks it out of the park. This is our go to for special occasions, happy hour and anytime we are craving a great steak. Been going there for 30 plus years and have never been disappointed.
Best fine dining in town. Thanks for a wonderful meal
food was high quality as is usual for The Charcoal, server was pleasant and prompt.
We, the 23rders, have had dinner at the Charcoal Steak House every Dec 23rd for more than 20 years. We keep coming back because it is always excellent. The food is top quality, always cooked perfectly and delicious. We had 2 types of steak, the ribs special and chicken Marsala, all prepared just the way we wanted and special attention paid to small details like extra veggies, no starch etc. Our server Whitney was a delight and good fun as well as attentive to our needs. It’s been a tough year for many, so we especially appreciated our traditional meal together at our special place. The Charcoal took every precaution for everyone’s safety but still made it possible for us to celebrate this day with our good friends.
Great food and service as always. Looking forward to returning.
Charcoal always serves wonderful food and service is never less than superior. A dining experience that creates lasting positive memories. Never can go wrong dining at the Charcoal Steak House.
An excellent dining experience during these pandemic times, food was great, service was attentive, in a quiet and beautiful environment. We felt very safe and really had a memorable experience.
Steaks were fantastic and cooked to our liking. Sides were plentiful and very tasty! Going back this week for seconds!
Everything was excellent as usual !
Everything was perfect. There was a small problem with our meals, but the staff was very quick and accommodating to correct the problem. Our waitress was extremely pleasant, and the manager very gracious. Will definitely be back! 😊
The time there was awesome. Because of Covid they had no oysters but all food was amazing
5 Star, from appetizers to dessert.
Our visit to Charcoal was wonderful - top-notch service, beautiful setting and excellent food. This is a perfect location for a special dinner. Remarkable fast service too.
Server must have had too many tables because she never checked in enough to see what we needed.
Great food, great service - managed the entire "COVID" experience very well.
Great escape as always.
Service and food are always great!
Was a great place to enjoy our 4th yr anniversary. Thanks again!
Fun and friendly employees, great food. After my proposal they brought champagne and desert.
Overall the food was good, nicely presented and decent portions, however we found the New York Striploin steak unexpectedly tough, which was a disappointment.
The ambiance was wonderful, and overall the service was great.
Charcoal never disappoints! We enjoyed the new cauliflower wings recipe much more than the previous version.
The service was spot on as always. We'll be back again.
Had the waygu and the cheese cake and both were to die for and everything else in between. The greatest steak house ever.
Amazing service and great options for gluten free needs.
Great food and really good service. There were three of us and we each had the Wagyu steak ... it was anazing. Cooked perfectly and the flavour was excellent.
My wife and I were there to celebrate our 52nd anniversary which we have done for the past several years. Service was excellant but the menu was somewhat limited, I believe because of the Covid. There was a $20.00 overcharge on my bill which I didn't catch but they called the next day to debit my credit card....very honest
Stella is always an amazing server. Thank you Stella! Food was fantastic! Love the guy who came around asking how everything was after we got our food.
We decided to book the patio for lunch at Martinis on a beautiful day. The atmosphere was lovely, breezy and attractive.
We were greeted warmly and the waitress was warm and friendly.
The brunch menu was great and the food suburb.
We hope to return sometime soon.
Always a great dining experience. The service always exceeds your expectations.
We were celebrating my husbands and good friends husbands birthdays. Was a wonderful evening. Stella was our server , she was amazing ! The timing of our apps to dinners was perfect !! She would be rated a 10/10. We come to the restaurant a couple times a year and are never disappointed in our dining experience. Everything is always top notch. It may cost a bit more then other places but oh man worth it every time.
The service is always great along with the food. We love this restaurant and chose it to celebrate my wife’s 60th Birthday.
Always great there! Bringing family at the end of the month for dinner.
Food was okay. Felt it was a little over priced for the quality of the meal. Ambiance was great and our waitress was terrific. My husband had Mac and lobster, but you could hardly find the lobster. I had chicken Madeira it was not something I would order again.
Always a fantastic experience and Martinis/Charcoal. Can’t wait to return! So lucky to have a Chef like Terry Salmond in our community!
Great good and service.
Very nice experience. Seated promptly, and very comfortable seating at round table. The Caesar Salad was absolutely fabulous, one of the best I've ever had. There were three of us, and we all had Prime Rib. It was very good, very tasty, and arrived hot. Service was really the star here, as Jen took care of us very well.
You can order delivery directly from Charcoal Steak House using the Order Online button. Charcoal Steak House also offers takeaway which you can order by calling the restaurant at (519) 893-6570.
Charcoal Steak House is rated 4.7 stars by 2419 OpenTable diners.
Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.