Charcoal Steak House

4.6
2404 reviews
CAN$31 to CAN$50
Steakhouse
Please note that due to the current Orange Covid 19 restrictions we require the following of our guests:
1. Please enter only through the Charcoal and Martinis main entrance.
2. Be ready to answer all of the Covid assessment questions before seating.
3. Be ready to provide all guests contact information before seating.
4. Please note that All reservations are for a 1.5 hours sitting.

Thank you for your unsterstanding!

The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy AAA Steaks, richly marbled wagyu, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our Martinis Bar offers the full Steak House menu in a more casual setting and brunch on Sundays. We are currently offering socially distanced dining indoors and on our enclosed patio area.
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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2404 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.7
Service
4.6
Ambience
4.3
Value
Noise · Moderate
95% of people would recommend it to a friend
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K
Krista
1 review
Dined 7 days ago
Overall4Food5Service5Ambience5

Everything was perfect. There was a small problem with our meals, but the staff was very quick and accommodating to correct the problem. Our waitress was extremely pleasant, and the manager very gracious. Will definitely be back! 😊

M
Maggiek
1 review
Dined 7 days ago
Overall4Food5Service5Ambience5

The time there was awesome. Because of Covid they had no oysters but all food was amazing

T
Todd
Toronto
8 reviews
Dined on November 27, 2020
Overall5Food5Service5Ambience5

5 Star, from appetizers to dessert.

CL
CindyL
1 review
Dined on November 25, 2020
Overall5Food5Service5Ambience5

Our visit to Charcoal was wonderful - top-notch service, beautiful setting and excellent food. This is a perfect location for a special dinner. Remarkable fast service too.

S
vipSharon
Adelaide
3 reviews
Dined on November 22, 2020
Overall4Food4Service2Ambience4

Server must have had too many tables because she never checked in enough to see what we needed.

BW
BradW
Toronto
3 reviews
Dined on November 22, 2020
Overall5Food4Service5Ambience4

Great food, great service - managed the entire "COVID" experience very well.
Great escape as always.

NV
NatikaV
Toronto
2 reviews
Dined on November 22, 2020
Overall5Food5Service5Ambience5

Service and food are always great!

DT
DaTuch
Toronto
2 reviews
Dined on November 21, 2020
Overall5Food5Service5Ambience5

Was a great place to enjoy our 4th yr anniversary. Thanks again!

KR
KennyR
1 review
Dined on November 20, 2020
Overall5Food5Service5Ambience5

Fun and friendly employees, great food. After my proposal they brought champagne and desert.

KB
KimberleyB
1 review
Dined on November 14, 2020
Overall3Food3Service4Ambience4

Overall the food was good, nicely presented and decent portions, however we found the New York Striploin steak unexpectedly tough, which was a disappointment.
The ambiance was wonderful, and overall the service was great.

SD
SteveD
Toronto
15 reviews
Dined on November 14, 2020
Overall5Food5Service5Ambience5

Charcoal never disappoints! We enjoyed the new cauliflower wings recipe much more than the previous version.

The service was spot on as always. We'll be back again.

N
vipNicfra
Toronto
3 reviews
Dined on November 13, 2020
Overall5Food5Service5Ambience5

Had the waygu and the cheese cake and both were to die for and everything else in between. The greatest steak house ever.

NM
vipNicoleM
Toronto
5 reviews
Dined on November 11, 2020
Overall5Food5Service5Ambience5

Amazing service and great options for gluten free needs.

M
Mmckinnon
Toronto
3 reviews
Dined on November 11, 2020
Overall5Food5Service4Ambience4

Great food and really good service. There were three of us and we each had the Wagyu steak ... it was anazing. Cooked perfectly and the flavour was excellent.

JJ
JohnJanet11
Calgary
1 review
Dined on November 9, 2020
Overall5Food4Service5Ambience5

My wife and I were there to celebrate our 52nd anniversary which we have done for the past several years. Service was excellant but the menu was somewhat limited, I believe because of the Covid. There was a $20.00 overcharge on my bill which I didn't catch but they called the next day to debit my credit card....very honest

NI
NICOLE
1 review
Dined on November 8, 2020
Overall5Food5Service5Ambience5

Stella is always an amazing server. Thank you Stella! Food was fantastic! Love the guy who came around asking how everything was after we got our food.

JR
JanetR
Toronto
4 reviews
Dined on November 8, 2020
Overall4Food5Service4Ambience5

We decided to book the patio for lunch at Martinis on a beautiful day. The atmosphere was lovely, breezy and attractive.

We were greeted warmly and the waitress was warm and friendly.

The brunch menu was great and the food suburb.

We hope to return sometime soon.

MG
MarkG
Chicago
1 review
Dined on November 8, 2020
Overall5Food5Service5Ambience5

Always a great dining experience. The service always exceeds your expectations.

OT
OpenTable Diner
Toronto
1 review
Dined on November 7, 2020
Overall5Food5Service5Ambience5

We were celebrating my husbands and good friends husbands birthdays. Was a wonderful evening. Stella was our server , she was amazing ! The timing of our apps to dinners was perfect !! She would be rated a 10/10. We come to the restaurant a couple times a year and are never disappointed in our dining experience. Everything is always top notch. It may cost a bit more then other places but oh man worth it every time.

RJ
RonJ
Miami
1 review
Dined on November 7, 2020
Overall5Food5Service5Ambience5

The service is always great along with the food. We love this restaurant and chose it to celebrate my wife’s 60th Birthday.

VG
VirginiaG
Toronto
1 review
Dined on November 7, 2020
Overall5Food5Service5Ambience4

Always great there! Bringing family at the end of the month for dinner.

KP
KittyP
1 review
Dined on November 6, 2020
Overall3Food3Service4Ambience5

Food was okay. Felt it was a little over priced for the quality of the meal. Ambiance was great and our waitress was terrific. My husband had Mac and lobster, but you could hardly find the lobster. I had chicken Madeira it was not something I would order again.

HA
HollyA
1 review
Dined on November 5, 2020
Overall5Food5Service5Ambience5

Always a fantastic experience and Martinis/Charcoal. Can’t wait to return! So lucky to have a Chef like Terry Salmond in our community!

LB
vipLuvBriiTuscan
Toronto
48 reviews
Dined on November 1, 2020
Overall5Food5Service5Ambience5

Great good and service.

JF
JeffF
Toronto
1 review
Dined on October 30, 2020
Overall4Food4Service5Ambience3

Very nice experience. Seated promptly, and very comfortable seating at round table. The Caesar Salad was absolutely fabulous, one of the best I've ever had. There were three of us, and we all had Prime Rib. It was very good, very tasty, and arrived hot. Service was really the star here, as Jen took care of us very well.

FD
vipFineDiningLover
Toronto
47 reviews
Dined on October 30, 2020
Overall5Food5Service5Ambience5

Thank you again

T
vipThunderbay1
Toronto
24 reviews
Dined on October 29, 2020
Overall5Food5Service5Ambience5

Their salmon is the best ever. Had a very enjoyable evening and felt very safe.

RA
RobertA
1 review
Dined on October 25, 2020
Overall5Food5Service5Ambience5

The brie appetizer is a keeper. fantastic.

steaks were fantastic. side of mushrooms wasn't great.

servers were great.

Thanks for a great visit.

OT
OpenTable Diner
1 review
Dined on October 25, 2020
Overall5Food5Service5Ambience5

We had brunch and it was wonderful!!

DG
DaveG
Vancouver
3 reviews
Dined on October 24, 2020
Overall5Food5Service5Ambience4

Super evening celebrating our anniversary. Thanks to all the staff who made it special and to chef for the lovely dessert tribute.

KM
KatelynM
1 review
Dined on October 24, 2020
Overall5Food5Service4Ambience5

Can't say enough good things about our experience! The dinner was absolutely to die for (highly recommend the Filet Mignon!)
The food came out at a reasonable pace (I hate being rushed and dislike when the main course comes out minutes after the app) so that was lovely and well timed.
Only .5 star I would take away would be the length of time it took to receive our drinks, but the waitress did apologize as the bar was quite busy!

AC
AnnC
1 review
Dined on October 24, 2020
Overall5Food5Service5Ambience5

Food was spectacular and so was the ambience and service. Will definitely come back!

HM
HaileyM
Toronto
1 review
Dined on October 24, 2020
Overall4Food5Service4Ambience4

Excellent dinner! Will definitely go back. Staff was safe, tables were distanced and food was great. Thanks for an awesome evening!

JR
JanetR
Toronto
5 reviews
Dined on October 24, 2020
Overall5Food5Service5Ambience5

My husband and I went for dinner to celebrate our 30th anniversary. Dinner was amazing! It’s a beautiful restaurant and has now become our new favourite restaurant for special occasions.

OT
OpenTable Diner
Toronto
2 reviews
Dined on October 24, 2020
Overall5Food5Service5Ambience5

Social distance was perfect. The staff was wonderful. Food was perfect as usual. Very enjoyable evening

p
vippradeepa
Toronto
8 reviews
Dined on October 22, 2020
Overall5Food5Service5Ambience5

We went with a group and had an excellent lunch. We would definitely go again next time we are in Kitchener

CB
vipChristineB
Toronto
13 reviews
Dined on October 22, 2020
Overall5Food5Service5Ambience5

My friend and I felt like having ribs but not all of the accompanying veggies, etc that comes with the rib dinner. We told our server and she kindly arranged for us to share a full rack of ribs and a Caesar salad. It was perfect! And very tasty.

OT
OpenTable Diner
Toronto
1 review
Dined on October 21, 2020
Overall5Food5Service5Ambience5

Great night tonight. Dinner was as expected, very tasty. Charcoal is one of the most predictable restaurants in the area in a great way. You can predict great food and great service. Exactly what we wanted for our date night out. Thanks!

BM
BradM
1 review
Dined on October 21, 2020
Overall4Food4Service4Ambience5

Difficult parking for large vehicles.
Great ambiance.
Very Good service.
Limited menu options.
Not many vegetarian or vegan options.

y
vipyoginipippy1
Toronto
34 reviews
Dined on October 18, 2020
Overall5Food4Service5Ambience4

Our server Stella was exceptional and acknowledged my birthday with a complimentary dessert 💝

FAQs

Charcoal Steak House offers takeout which you can order by calling the restaurant at (519) 893-6570.

Charcoal Steak House is rated 4.6 stars by 2404 OpenTable diners.

Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Charcoal Steak House