Charcoal Steak House
1. Please enter only through the Charcoal and Martinis main entrance.
2. Be ready to answer all of the Covid assessment questions before seating.
3. Be ready to provide all guests contact information before seating.
4. Please note that All reservations are for a 1.5 hours sitting.
Thank you for your unsterstanding!
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy AAA Steaks, richly marbled wagyu, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our Martinis Bar offers the full Steak House menu in a more casual setting and brunch on Sundays. We are currently offering socially distanced dining indoors and on our enclosed patio area.
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- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
6oz flat-iron served with choice of side
Two smoked ribs with BBQ or sweet sauce served with choice of side
slow cooked prime beef, with mushroom duxelle and spinach in puff pastry topped with horseradish aioli and brandy peppercorn sauce
Everything was perfect. There was a small problem with our meals, but the staff was very quick and accommodating to correct the problem. Our waitress was extremely pleasant, and the manager very gracious. Will definitely be back! 😊
The time there was awesome. Because of Covid they had no oysters but all food was amazing
5 Star, from appetizers to dessert.
Our visit to Charcoal was wonderful - top-notch service, beautiful setting and excellent food. This is a perfect location for a special dinner. Remarkable fast service too.
Server must have had too many tables because she never checked in enough to see what we needed.
Great food, great service - managed the entire "COVID" experience very well.
Great escape as always.
Service and food are always great!
Was a great place to enjoy our 4th yr anniversary. Thanks again!
Fun and friendly employees, great food. After my proposal they brought champagne and desert.
Overall the food was good, nicely presented and decent portions, however we found the New York Striploin steak unexpectedly tough, which was a disappointment.
The ambiance was wonderful, and overall the service was great.
Charcoal never disappoints! We enjoyed the new cauliflower wings recipe much more than the previous version.
The service was spot on as always. We'll be back again.
Had the waygu and the cheese cake and both were to die for and everything else in between. The greatest steak house ever.
Amazing service and great options for gluten free needs.
Great food and really good service. There were three of us and we each had the Wagyu steak ... it was anazing. Cooked perfectly and the flavour was excellent.
My wife and I were there to celebrate our 52nd anniversary which we have done for the past several years. Service was excellant but the menu was somewhat limited, I believe because of the Covid. There was a $20.00 overcharge on my bill which I didn't catch but they called the next day to debit my credit card....very honest
Stella is always an amazing server. Thank you Stella! Food was fantastic! Love the guy who came around asking how everything was after we got our food.
We decided to book the patio for lunch at Martinis on a beautiful day. The atmosphere was lovely, breezy and attractive.
We were greeted warmly and the waitress was warm and friendly.
The brunch menu was great and the food suburb.
We hope to return sometime soon.
Always a great dining experience. The service always exceeds your expectations.
We were celebrating my husbands and good friends husbands birthdays. Was a wonderful evening. Stella was our server , she was amazing ! The timing of our apps to dinners was perfect !! She would be rated a 10/10. We come to the restaurant a couple times a year and are never disappointed in our dining experience. Everything is always top notch. It may cost a bit more then other places but oh man worth it every time.
The service is always great along with the food. We love this restaurant and chose it to celebrate my wife’s 60th Birthday.
Always great there! Bringing family at the end of the month for dinner.
Food was okay. Felt it was a little over priced for the quality of the meal. Ambiance was great and our waitress was terrific. My husband had Mac and lobster, but you could hardly find the lobster. I had chicken Madeira it was not something I would order again.
Always a fantastic experience and Martinis/Charcoal. Can’t wait to return! So lucky to have a Chef like Terry Salmond in our community!
Great good and service.
Very nice experience. Seated promptly, and very comfortable seating at round table. The Caesar Salad was absolutely fabulous, one of the best I've ever had. There were three of us, and we all had Prime Rib. It was very good, very tasty, and arrived hot. Service was really the star here, as Jen took care of us very well.
Thank you again
Their salmon is the best ever. Had a very enjoyable evening and felt very safe.
The brie appetizer is a keeper. fantastic.
steaks were fantastic. side of mushrooms wasn't great.
servers were great.
Thanks for a great visit.
We had brunch and it was wonderful!!
Super evening celebrating our anniversary. Thanks to all the staff who made it special and to chef for the lovely dessert tribute.
Can't say enough good things about our experience! The dinner was absolutely to die for (highly recommend the Filet Mignon!)
The food came out at a reasonable pace (I hate being rushed and dislike when the main course comes out minutes after the app) so that was lovely and well timed.
Only .5 star I would take away would be the length of time it took to receive our drinks, but the waitress did apologize as the bar was quite busy!
Food was spectacular and so was the ambience and service. Will definitely come back!
Excellent dinner! Will definitely go back. Staff was safe, tables were distanced and food was great. Thanks for an awesome evening!
My husband and I went for dinner to celebrate our 30th anniversary. Dinner was amazing! It’s a beautiful restaurant and has now become our new favourite restaurant for special occasions.
Social distance was perfect. The staff was wonderful. Food was perfect as usual. Very enjoyable evening
We went with a group and had an excellent lunch. We would definitely go again next time we are in Kitchener
My friend and I felt like having ribs but not all of the accompanying veggies, etc that comes with the rib dinner. We told our server and she kindly arranged for us to share a full rack of ribs and a Caesar salad. It was perfect! And very tasty.
Great night tonight. Dinner was as expected, very tasty. Charcoal is one of the most predictable restaurants in the area in a great way. You can predict great food and great service. Exactly what we wanted for our date night out. Thanks!
Difficult parking for large vehicles.
Very Good service.
Limited menu options.
Not many vegetarian or vegan options.
Our server Stella was exceptional and acknowledged my birthday with a complimentary dessert 💝
Charcoal Steak House offers takeout which you can order by calling the restaurant at (519) 893-6570.
Charcoal Steak House is rated 4.6 stars by 2404 OpenTable diners.
Charcoal Steak House does offer gift cards which you can purchase here http://charcoalgroup.ca/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.