Charcoal Steak House

4.6
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2207 reviews
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CAN$30 and under
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Steakhouse
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Join us for our Inventive and creative REDEMPTION Brunch Saturday and Sundays from 10 - 2 and try our enlightened Vegan Version Menu Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

Private Dining

Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.

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What 2207 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.2
Value
Noise · Moderate
94% of people would recommend it to a friend
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N
New York Area
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

It was very nice and intimate, celebrated my wife's birthday.

MJ
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Very great experience. The spacing of all courses was perfect. The server was attentive and pleasant. The food was outstanding.

GH
Toronto
2 reviews
Dined on February 19, 2020
Overall5Food5Service5Ambience5

We have been regular visitors here for years. It continues to improve.

WM
Toronto
33 reviews
Dined on February 16, 2020
Overall4Food2Service5Ambience4

We dine here regularly & generally have a good experience. This evening, we arrived and were told the kitchen was closing early for cleaning & maintenance. Our meal reflected pre-planning for the cleaning. Both salads were limp - obviously prepared much earlier and refrigerated. My main - butter chicken w/basmati rice was WAY overcooked. The chicken bits were semi hard and the rice was kernel dry. I didn’t make a fuss as the service was excellent and I didn’t want to spoil our mood, but at $109 plus tip for dinner, customers deserve better.

c
1 review
Dined on February 15, 2020
Overall4Food4Service4Ambience4

Never disappoints. The best steak outside Alberta.

J
Montreal
1 review
Dined on February 15, 2020
Overall5Food5Service5Ambience5

Best steak dinner I have ever had. Good portions and excellent value. Seasoning and flavor was incredible. Cook on the steak was perfect. Ambiance of the restaurant was amazing - AMAZING music and tables weren't squished together like the Keg. Our server was great. My wife is Celiac and if the server didnt have certainty if something was gluten free or not she asked the kitchen which was great. We're already looking forward to our next visit.

OT
Toronto
3 reviews
Dined on February 15, 2020
Overall5Food5Service5Ambience5

Great service and great food.

LN
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Perfect place to go for Valentines. The meal choices were excellent and we were both very satisfied with our food. We loved how the menu came in a pink Valentine envelope... little added touches that made the night extra special

S
Toronto
2 reviews
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Totally enjoyed the experience.Food was fantastic.Service was excellent.Always enjoy our experience here. Will definitely be back.

G
Toronto
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Excellent food and service!!

D
Toronto
4 reviews
Dined on February 14, 2020
Overall5Food5Service5Ambience5

My wife and I would like to thank the Charcoal Steakhouse for another amazing Valentine's Day dinner. This is our second year partaking in there offering for Valentine's and forsee us continuing for years to come.
Geoff and Melissa

OT
Toronto
1 review
Dined on February 9, 2020
Overall2Food3Service3Ambience2

A birthday event. Had looked forward to a great steak. Found menu with very limited choice and very high price for the value. I struggled to find a good wine at a reasonable price point.

I doubt we will go back

OT
1 review
Dined on February 7, 2020
Overall5Food4Service4Ambience5

Food , service and drinks were excellent !
Courteous and fun staff

TB
1 review
Dined on February 7, 2020
Overall3Food3Service4Ambience3

We had been to this restaurant many times in years gone by. The steaks were always top notch cooked right and flavorful. The caesar salad used to be made fresh table side.

We ordered the prime rib and new york steak both advertised as Black Angus.
The meat had no taste we both felt and the steak was overspiced trying to add something to the meat that just was not in the cut of beef. presentation and vegetables were very enjoyable. We both had a caesar salad which was just a bowl of lettuce some bacon chunks and a whole lot of bottle dressing overall like a 3 dollar add on salad not a 11 dollar add on. Desserts had the taste of something that came frozen in a box. Conclusion- We are getting older (56/59) and expect a lot more than you can buy for $180.00 with only 2 drinks. Seems to be the norm for classy decor and nice atmosphere.

OT
1 review
Dined on February 7, 2020
Overall4Food4Service4Ambience5

A great meal at a fabulous establishment. Service was good but I expected better. A mix up with my meal. Salad was delicious, escargot was alright. Our steaks were cooked to perfection but fatty. I was expecting a leaner cut. Overall, a decent experience. I will return.

DR
Calgary
1 review
Dined on February 1, 2020
Overall2Food2Service3Ambience2

Food and Atmosphere resembled more of a burger place than a high end restaurant

Charcoal Steak House
Responded on February 7, 2020

I am so sorry that we did not meet your expectations. We pride ourselves on being a fresh, Italian restaurant. We like to think of ourselves as professional but approachable to a wide range of guests: families, business meetings, girls night out as well as a great place for a date night. Aside from all of that, even if you thought we were a high end restaurant, we should have exceeded your expectations so I am sorry that we did not. We hope you decide to join us again in the future.

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OT
Toronto
1 review
Dined on January 31, 2020
Overall5Food5Service5Ambience5

Great time. Great service and food

CV
Toronto
4 reviews
Dined on January 24, 2020
Overall3Food3Service3Ambience3

My husband’s prime rib was very thin and not worth the money we paid. The restaurant was loud. Our waitress was kind but forgot about us towards the end of the evening. Don’t think we’ll be coming back.

M
Toronto
2 reviews
Dined on January 24, 2020
Overall4Food4Service4Ambience4

Great service and really good food. Steaks and Prime Rib were excellent.

DP
Toronto
1 review
Dined on January 24, 2020
Overall5Food5Service5Ambience5

Great service and amazing food. They definetly know what they are doing.

m
Toronto
3 reviews
Dined on January 24, 2020
Overall5Food5Service5Ambience5

I had an excellent low carb fajita bowl followed by a great coffee from the Baden coffee company. The server was promp, efficient and helpful with menu suggestions. I will certainly come back. Mary

KQ
1 review
Dined on January 23, 2020
Overall5Food5Service5Ambience5

Outstanding! Best ribs I ever had! ! I definitely will be back again!!!

KR
1 review
Dined on January 23, 2020
Overall5Food5Service5Ambience5

I appreciated your table for eight setup.Having our own private room was great.Thankyou
Sincerely,
Karen Ruchty

CG
Toronto
9 reviews
Dined on January 19, 2020
Overall5Food5Service5Ambience5

We celebrated our parents birthdays and the Charcoal was fantastic as usual. We’ve been going since I was a child and it’s still great even after all these years.

TO
Toronto
8 reviews
Dined on January 18, 2020
Overall5Food5Service5Ambience5

Great experience as always

RD
Toronto
1 review
Dined on January 17, 2020
Overall4Food4Service5Ambience4

Outstanding service, very nice ambiance and delicious food.

BH
Toronto
1 review
Dined on January 17, 2020
Overall5Food5Service5Ambience5

Charcoal Steak House is a goto restaurant for quality food, great experience priced for good value. The menu & decor are frequently updated, always fresh. They never disappoint!

D
Toronto
4 reviews
Dined on January 15, 2020
Overall3Food3Service4Ambience4

Food was not hot. The butter did not melt on the potato.

d
Toronto
3 reviews
Dined on January 15, 2020
Overall5Food5Service5Ambience5

Work brainstorming session

T
Toronto
21 reviews
Dined on January 15, 2020
Overall5Food5Service5Ambience5

The beet salad and the beef dip is wonderful best in Kitchener Waterloo. Highly recommend

OT
Toronto
1 review
Dined on January 10, 2020
Overall3Food4Service2Ambience4

Food was good as always.

OT
Toronto
1 review
Dined on January 4, 2020
Overall2Food3Service2Ambience3

The courses of food arrived to quickly. We ordered a app to share first with our drinks and our other apps arrived at the same time. In hind site I should have sent them back. Our entrees arrived right after our apps were finished and were warm not hot. I will be much more specific with the server next time on how I would like my meal to come.

DJ
1 review
Dined on January 4, 2020
Overall5Food5Service5Ambience5

First time there... Was very pleased with the wine selection as well as the quality of the food and the server

BK
1 review
Dined on January 1, 2020
Overall4Food4Service4Ambience4

Have been going here for 50years. Great food, service and ambiance!

PV
Toronto
1 review
Dined on December 31, 2019
Overall5Food5Service5Ambience5

The Charcoal delivered a great meal, excellent service and great end to the year - did not disappoint!

CG
Toronto
7 reviews
Dined on December 31, 2019
Overall5Food5Service5Ambience4

We found the New Years Menu exceptional! Thoroughly enjoyed!

A
Toronto
5 reviews
Dined on December 31, 2019
Overall5Food5Service5Ambience5

We looked at a few menus for New Year's Eve and Charcoal provided the most delicious options to choose from and good value for NYE with 4 courses included in the price. Every bite was delicious and my wife got to enjoy it twice as she got lunch out of the leftovers. Can't go wrong choosing Charcoal!

JB
Toronto
11 reviews
Dined on December 26, 2019
Overall5Food5Service5Ambience4

Very nice meal and service.

2
Toronto
11 reviews
Dined on December 23, 2019
Overall5Food5Service5Ambience5

Our tradition of dinner at the Charcoal every 23 rd of December continues to be a delight. The food as always is excellent, the portions generous and the service excellent.

OT
Toronto
1 review
Dined on December 21, 2019
Overall3Food3Service4Ambience5

Had my sister and her significant other in town for a special dinner
Made reservations stating what we would like and a nice booth was provided
Drinks offered of a wide verity to suite everyone no complaints
Ordered tempura veggies to start
Cauliflower wings and a Caesar salad between the 4 of us
All very good and would recommend
I personally ordered the 14 oz NY strip steak
So did someone else At the table
Was pretty disappointed when I found that there was a significant amount of gristle through the steak so I was unhappy to see that
In addition actually found the taste of the steak to be average at best although cooked to my liking
Voiced my opinion and basically got nothing but offers to buy dessert
Would return to try another meal for sure but not sure I could recommend anyone else to have that cut

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