They extended their patio to allow
For social distancing when dining and they did a fabulous job. It was a gorgeous night. Everyone hopes
For a river view but it was lovely all the same.

Absolutely amazing.!! Staff always treats us like we are the most important customers

This is a jewel of restaurants in Kitchener.
Excellent place to have a gourmet food. Bravo chef!

Everyone was distanced. Everything was very clean. All service staff wearing masks and very accommodating. Food was amazing, as always.

Very accommodating, friendly service and good food but the music was a little too loud to enjoy easy conversation

My steak was wrong twice sent back twice a lot of homeless people out front of the Radisson and the entrance. Very expensive for what we A two hour limit restriction.

Celebrating a birthday. Everything was done so well with the current restrictions in place. The patio is beautiful and the food was amazing! Can’t wait to come back:)

Great atmosphere. Great staff. Great evening. Everyone was pleasant and the patio was lovely.

Great food and excellent, friendly service. This restaurant consistently exceeds expectations.

The patio was set up to accommodate approximately 10 tables due to COVID19. It was a very relaxed lunch and the service was great. The food is always good at the Charcoal.

We were looking for a brunch place and although the brunch menu wasn't available we had a fantastic lunch. Everything prepared to perfection but especially the tuna.

Wonderful post COVID meal with the family

Great food and service. Some spots too sunny but this year, PERFECT.

Service was amazing. Great food and nice to get on the patio.

The steak is the best in the Kitchener Waterloo area!!

The best place in Waterloo Region to become a regular at!

We dined on the patio which is beautiful and decorated with class. The service was great!! The food was very good!

Fantastic food and service. I can't rate this place highly enough.

Friendly and fast service. Food was delicious and so were the drinks.

Wonderful to spend our wedding anniversary at this restaurant, it was perfect 👌

Always a local favourite family for my family when choosing where to go for dinner! Great service and quality food.

Pretty good. Food was overall good. Desert was a bit below par- Pears with bourbon sauce.

We really enjoyed out meal except the appetizers were luke warm. We mentioned this to our server and she was quick to apologize and ask if we wanted them remade which we declined. They were good we just wanted them to be aware. Great meal. We will definitely be back.

The steak is outstanding and service was accommodating but not overbearing.

The only comment would be its a little expensive but decent value for the quality you receive.

Always love going to Charcoal. Great service, great food and an amazing atmosphere.

The menu is extensive enough that everyone can find something to their liking, yet not too extensive as to be overwhelming. At this established restaurant I know that whatever i choose will be delicious. We were seated in a room which is separate from the bar so it was a little quieter. Our server was topnotch. Attentive without being overbearing.

Amazing place!!!

It was very nice and intimate, celebrated my wife's birthday.

Very great experience. The spacing of all courses was perfect. The server was attentive and pleasant. The food was outstanding.

We have been regular visitors here for years. It continues to improve.

We dine here regularly & generally have a good experience. This evening, we arrived and were told the kitchen was closing early for cleaning & maintenance. Our meal reflected pre-planning for the cleaning. Both salads were limp - obviously prepared much earlier and refrigerated. My main - butter chicken w/basmati rice was WAY overcooked. The chicken bits were semi hard and the rice was kernel dry. I didn’t make a fuss as the service was excellent and I didn’t want to spoil our mood, but at $109 plus tip for dinner, customers deserve better.

Never disappoints. The best steak outside Alberta.

Best steak dinner I have ever had. Good portions and excellent value. Seasoning and flavor was incredible. Cook on the steak was perfect. Ambiance of the restaurant was amazing - AMAZING music and tables weren't squished together like the Keg. Our server was great. My wife is Celiac and if the server didnt have certainty if something was gluten free or not she asked the kitchen which was great. We're already looking forward to our next visit.

Great service and great food.

Perfect place to go for Valentines. The meal choices were excellent and we were both very satisfied with our food. We loved how the menu came in a pink Valentine envelope... little added touches that made the night extra special

Totally enjoyed the experience.Food was fantastic.Service was excellent.Always enjoy our experience here. Will definitely be back.

Excellent food and service!!

My wife and I would like to thank the Charcoal Steakhouse for another amazing Valentine's Day dinner. This is our second year partaking in there offering for Valentine's and forsee us continuing for years to come.
Geoff and Melissa

A birthday event. Had looked forward to a great steak. Found menu with very limited choice and very high price for the value. I struggled to find a good wine at a reasonable price point.

I doubt we will go back

Food , service and drinks were excellent !
Courteous and fun staff