Charcoal Steak House

4.6
icon/ic_reviewCreated with Sketch.
2182 reviews
icon/ic_price_rangeCreated with Sketch.
CAN$30 and under
icon/ic_cuisineCreated with Sketch.
Steakhouse
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Join us for our Inventive and creative REDEMPTION Brunch Saturday and Sundays from 10 - 2 and try our enlightened Vegan Version Menu Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

Private Dining

Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.

View Private Dining Details

Special Offers

Valentine's Day Special Menus & More

This Valentine's Day, we will be offering a 3 Course Prix Fixe Menu to all of our guests at $65 per person. Enjoy playful appetizers, crafted cocktails and succulent steaks topped off with a delightful dessert duo! Book early! NOTE: Our regular menu will not be available over dinner.

Friday, February 14, 2020

What 2182 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.5
Service
4.5
Ambience
4.2
Value
Noise · Moderate
96% of people would recommend it to a friend
Sort by
Filters
TO
Toronto
8 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Great experience as always

RD
Toronto
1 review
Dined 5 days ago
Overall4Food4Service5Ambience4

Outstanding service, very nice ambiance and delicious food.

BH
Toronto
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

Charcoal Steak House is a goto restaurant for quality food, great experience priced for good value. The menu & decor are frequently updated, always fresh. They never disappoint!

D
Toronto
4 reviews
Dined 7 days ago
Overall3Food3Service4Ambience4

Food was not hot. The butter did not melt on the potato.

d
Toronto
3 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Work brainstorming session

T
Toronto
20 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

The beet salad and the beef dip is wonderful best in Kitchener Waterloo. Highly recommend

OT
Toronto
1 review
Dined on January 10, 2020
Overall3Food4Service2Ambience4

Food was good as always.

OT
Toronto
1 review
Dined on January 4, 2020
Overall2Food3Service2Ambience3

The courses of food arrived to quickly. We ordered a app to share first with our drinks and our other apps arrived at the same time. In hind site I should have sent them back. Our entrees arrived right after our apps were finished and were warm not hot. I will be much more specific with the server next time on how I would like my meal to come.

DJ
1 review
Dined on January 4, 2020
Overall5Food5Service5Ambience5

First time there... Was very pleased with the wine selection as well as the quality of the food and the server

BK
1 review
Dined on January 1, 2020
Overall4Food4Service4Ambience4

Have been going here for 50years. Great food, service and ambiance!

PV
Toronto
1 review
Dined on December 31, 2019
Overall5Food5Service5Ambience5

The Charcoal delivered a great meal, excellent service and great end to the year - did not disappoint!

CG
Toronto
7 reviews
Dined on December 31, 2019
Overall5Food5Service5Ambience4

We found the New Years Menu exceptional! Thoroughly enjoyed!

A
Toronto
5 reviews
Dined on December 31, 2019
Overall5Food5Service5Ambience5

We looked at a few menus for New Year's Eve and Charcoal provided the most delicious options to choose from and good value for NYE with 4 courses included in the price. Every bite was delicious and my wife got to enjoy it twice as she got lunch out of the leftovers. Can't go wrong choosing Charcoal!

JB
Toronto
11 reviews
Dined on December 26, 2019
Overall5Food5Service5Ambience4

Very nice meal and service.

2
Toronto
11 reviews
Dined on December 23, 2019
Overall5Food5Service5Ambience5

Our tradition of dinner at the Charcoal every 23 rd of December continues to be a delight. The food as always is excellent, the portions generous and the service excellent.

OT
Toronto
1 review
Dined on December 21, 2019
Overall3Food3Service4Ambience5

Had my sister and her significant other in town for a special dinner
Made reservations stating what we would like and a nice booth was provided
Drinks offered of a wide verity to suite everyone no complaints
Ordered tempura veggies to start
Cauliflower wings and a Caesar salad between the 4 of us
All very good and would recommend
I personally ordered the 14 oz NY strip steak
So did someone else At the table
Was pretty disappointed when I found that there was a significant amount of gristle through the steak so I was unhappy to see that
In addition actually found the taste of the steak to be average at best although cooked to my liking
Voiced my opinion and basically got nothing but offers to buy dessert
Would return to try another meal for sure but not sure I could recommend anyone else to have that cut

OT
Vancouver
1 review
Dined on December 21, 2019
Overall5Food5Service5Ambience5

Engagement celebration

Report
C
Toronto
8 reviews
Dined on December 21, 2019
Overall5Food5Service5Ambience5

Always fantastic food and mpeccable service. Even changed the channel on the TV at the bar so we could watch the end of a football game from the dining room.

J
Toronto
6 reviews
Dined on December 20, 2019
Overall5Food5Service5Ambience5

Excellent as always. Staff great. Will be back soon.
.
.
.

DB
1 review
Dined on December 19, 2019
Overall4Food5Service5Ambience4

The best place in town for steak.....cooked perfectly to suit everyone’s requirements. The salmon was also superb. At the Charcoal you are always assured of the finest finest food served by the best wait staff.

OT
Toronto
5 reviews
Dined on December 18, 2019
Overall5Food5Service5Ambience5

High end steak house. Great service and delicious food

LS
1 review
Dined on December 11, 2019
Overall5Food5Service5Ambience5

We were a group of 5 who can't always get together but when we do the conversation is long and livley. Our server was amazing !!
Up front w told her we would need to be reminded to stay on track with the ordering.
She was funny and kind and was able to remind us we "now have to place our food order if we would like to eat".All done with a charming professional manner.
Bravo!!

WM
Toronto
33 reviews
Dined on December 9, 2019
Overall5Food5Service5Ambience5

Sat at bar in what used to be Martinis. Great bar-side service. Food & drinks were top drawer. Very pleasant evening.

AW
Toronto
1 review
Dined on December 8, 2019
Overall5Food5Service5Ambience5

We celebrated two family birthdays at Charcoal Steak House and the experience was great!
Nicole was a most lovely server. She was thoughtful and responsive, especially when one dinner was a little less than perfect - she insisted on making it right. The complimentary cupcakes for our celebrants were a nice touch. The manager followed through with a visit to ensure that the 'meal correction' was an improvement. It was! Oh! And the food was delicious!!

GS
Toronto
6 reviews
Dined on December 8, 2019
Overall5Food5Service5Ambience5

Good choices on menu
Accommodating for gluten free

CN
1 review
Dined on December 7, 2019
Overall3Food3Service2Ambience2

Finding the quality of Charcoal has really gone down in the past few years. In the past 2 times I've been this year I found the experience was mediocre in comparison to the price charged.

In this particular occasion we had a few items that made the experience lack luster. The server took far too long to get our drinks and to let us know that the bottle of wine we selected was not available claiming the wine list was "printed early" and they had not actually ordered a number of the wines listed on their menu. Two individuals from our group ordered the Prime Rib and requested it be cooked to medium and it was well done. The starter was completely missed until we reminded our server once our meals had been delivered.

DM
1 review
Dined on December 6, 2019
Overall5Food5Service5Ambience5

We celebrated our anniversary this past Friday and the food was fantastic! When we finished dinner our server brought out a flourless brownie with Happy 9th Anniversary on it...it was lovely

K
1 review
Dined on December 4, 2019
Overall3Food4Service3Ambience1

This was the loudest restaurant I've ever been to in my life. We were ear to ear with other tables on a Wednesday evening, it was extremely strange. The food was very good but I was ready to leave quickly as the noise level was just insane. I ate here a couple of years ago and the layout was different and it felt much more upscale- squishing everyone close together when we're paying for an expensive dining experience just takes away from the vibe this place is supposed to have. In the future I'll go somewhere quieter and more ambient when I want a fancy meal.

JW
Toronto
1 review
Dined on December 4, 2019
Overall5Food5Service5Ambience5

This is my favourite restaurant of all times. Have been going to this restaurant for my birthdays at a very young age and have continued the tradition with our children and now our grandchildren. Fabulous food, great atmosphere.

CC
1 review
Dined on December 4, 2019
Overall4Food5Service3Ambience5

Food was great tasting but was warm/cold when it came out. We had to wait a while between apps and meal. For the price, you would expect top service and food perfect. But overall food, atmosphere was great!

SC
Toronto
5 reviews
Dined on December 3, 2019
Overall5Food5Service4Ambience5

The ambiance and great food is what brings us back here time after time. Martinis is great for after any local meeting and the Charcoal dining room is great for family special occasions.

G
Toronto
1 review
Dined on December 2, 2019
Overall5Food5Service5Ambience5

As always the service. Food and ambience was excellent!

JC
Toronto
2 reviews
Dined on December 1, 2019
Overall5Food5Service5Ambience5

Awesome all around, service was spectacular thanks

RB
1 review
Dined on November 28, 2019
Overall5Food5Service5Ambience5

Great place for a work lunch. Accommodated more people than our reservation was for. Fantastic service and food.

J
Birmingham
9 reviews
Dined on November 25, 2019
Overall5Food5Service5Ambience5

Amazing. Food was perfect and server was amazing. Will come back.

F
Toronto
6 reviews
Dined on November 24, 2019
Overall4Food4Service4Ambience4

The service was great and the food was good the deep-fried cauliflowers was great, I think it is a new recipe best ever

J
Toronto
3 reviews
Dined on November 23, 2019
Overall5Food5Service5Ambience5

I've been away too long, can't wait to go back. Thank you for a great dinner and experience . Thanks to Stella and Natalie for the great service !

d
Toronto
3 reviews
Dined on November 22, 2019
Overall4Food4Service4Ambience4

Daughter’s birthday

KI
1 review
Dined on November 21, 2019
Overall5Food5Service5Ambience5

Have been coming to Charcoal for years. This time we enjoyed a wonderful meal after a long day of Xmas shopping. Stella took tremendous care of us... her service was exemplary! Thank you again for a fanastic experience.

MW
Toronto
1 review
Dined on November 21, 2019
Overall3Food2Service3Ambience1

Overall ok. Wife got a free dessert for her birthday which was very nice.

Charcoal used to be the “hit” please to be in the region. With recent renovations, some of that vibe and ambience has been lost.

Appetizers were ok, but in the past, have received better quality. Waitress didn’t know menu. Loud customers at bar took away from ambience.

May not come back again for birthday dinners again. My wife was hoping for better, and deserves better.

Tweets by Charcoal Steak House