Charcoal Steak House
Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.View Private Dining Details
Valentine's Day Special Menus & More
This Valentine's Day, we will be offering a 3 Course Prix Fixe Menu to all of our guests at $65 per person. Enjoy playful appetizers, crafted cocktails and succulent steaks topped off with a delightful dessert duo! Book early! NOTE: Our regular menu will not be available over dinner.
Friday, February 14, 2020
Great experience as always
Outstanding service, very nice ambiance and delicious food.
Charcoal Steak House is a goto restaurant for quality food, great experience priced for good value. The menu & decor are frequently updated, always fresh. They never disappoint!
Food was not hot. The butter did not melt on the potato.
Work brainstorming session
The beet salad and the beef dip is wonderful best in Kitchener Waterloo. Highly recommend
Food was good as always.
The courses of food arrived to quickly. We ordered a app to share first with our drinks and our other apps arrived at the same time. In hind site I should have sent them back. Our entrees arrived right after our apps were finished and were warm not hot. I will be much more specific with the server next time on how I would like my meal to come.
First time there... Was very pleased with the wine selection as well as the quality of the food and the server
Have been going here for 50years. Great food, service and ambiance!
The Charcoal delivered a great meal, excellent service and great end to the year - did not disappoint!
We found the New Years Menu exceptional! Thoroughly enjoyed!
We looked at a few menus for New Year's Eve and Charcoal provided the most delicious options to choose from and good value for NYE with 4 courses included in the price. Every bite was delicious and my wife got to enjoy it twice as she got lunch out of the leftovers. Can't go wrong choosing Charcoal!
Very nice meal and service.
Our tradition of dinner at the Charcoal every 23 rd of December continues to be a delight. The food as always is excellent, the portions generous and the service excellent.
Had my sister and her significant other in town for a special dinner
Made reservations stating what we would like and a nice booth was provided
Drinks offered of a wide verity to suite everyone no complaints
Ordered tempura veggies to start
Cauliflower wings and a Caesar salad between the 4 of us
All very good and would recommend
I personally ordered the 14 oz NY strip steak
So did someone else At the table
Was pretty disappointed when I found that there was a significant amount of gristle through the steak so I was unhappy to see that
In addition actually found the taste of the steak to be average at best although cooked to my liking
Voiced my opinion and basically got nothing but offers to buy dessert
Would return to try another meal for sure but not sure I could recommend anyone else to have that cut
Always fantastic food and mpeccable service. Even changed the channel on the TV at the bar so we could watch the end of a football game from the dining room.
Excellent as always. Staff great. Will be back soon.
The best place in town for steak.....cooked perfectly to suit everyone’s requirements. The salmon was also superb. At the Charcoal you are always assured of the finest finest food served by the best wait staff.
High end steak house. Great service and delicious food
We were a group of 5 who can't always get together but when we do the conversation is long and livley. Our server was amazing !!
Up front w told her we would need to be reminded to stay on track with the ordering.
She was funny and kind and was able to remind us we "now have to place our food order if we would like to eat".All done with a charming professional manner.
Sat at bar in what used to be Martinis. Great bar-side service. Food & drinks were top drawer. Very pleasant evening.
We celebrated two family birthdays at Charcoal Steak House and the experience was great!
Nicole was a most lovely server. She was thoughtful and responsive, especially when one dinner was a little less than perfect - she insisted on making it right. The complimentary cupcakes for our celebrants were a nice touch. The manager followed through with a visit to ensure that the 'meal correction' was an improvement. It was! Oh! And the food was delicious!!
Good choices on menu
Accommodating for gluten free
Finding the quality of Charcoal has really gone down in the past few years. In the past 2 times I've been this year I found the experience was mediocre in comparison to the price charged.
In this particular occasion we had a few items that made the experience lack luster. The server took far too long to get our drinks and to let us know that the bottle of wine we selected was not available claiming the wine list was "printed early" and they had not actually ordered a number of the wines listed on their menu. Two individuals from our group ordered the Prime Rib and requested it be cooked to medium and it was well done. The starter was completely missed until we reminded our server once our meals had been delivered.
We celebrated our anniversary this past Friday and the food was fantastic! When we finished dinner our server brought out a flourless brownie with Happy 9th Anniversary on it...it was lovely
This was the loudest restaurant I've ever been to in my life. We were ear to ear with other tables on a Wednesday evening, it was extremely strange. The food was very good but I was ready to leave quickly as the noise level was just insane. I ate here a couple of years ago and the layout was different and it felt much more upscale- squishing everyone close together when we're paying for an expensive dining experience just takes away from the vibe this place is supposed to have. In the future I'll go somewhere quieter and more ambient when I want a fancy meal.
This is my favourite restaurant of all times. Have been going to this restaurant for my birthdays at a very young age and have continued the tradition with our children and now our grandchildren. Fabulous food, great atmosphere.
Food was great tasting but was warm/cold when it came out. We had to wait a while between apps and meal. For the price, you would expect top service and food perfect. But overall food, atmosphere was great!
The ambiance and great food is what brings us back here time after time. Martinis is great for after any local meeting and the Charcoal dining room is great for family special occasions.
As always the service. Food and ambience was excellent!
Awesome all around, service was spectacular thanks
Great place for a work lunch. Accommodated more people than our reservation was for. Fantastic service and food.
Amazing. Food was perfect and server was amazing. Will come back.
The service was great and the food was good the deep-fried cauliflowers was great, I think it is a new recipe best ever
I've been away too long, can't wait to go back. Thank you for a great dinner and experience . Thanks to Stella and Natalie for the great service !
Have been coming to Charcoal for years. This time we enjoyed a wonderful meal after a long day of Xmas shopping. Stella took tremendous care of us... her service was exemplary! Thank you again for a fanastic experience.
Overall ok. Wife got a free dessert for her birthday which was very nice.
Charcoal used to be the “hit” please to be in the region. With recent renovations, some of that vibe and ambience has been lost.
Appetizers were ok, but in the past, have received better quality. Waitress didn’t know menu. Loud customers at bar took away from ambience.
May not come back again for birthday dinners again. My wife was hoping for better, and deserves better.