Charcoal Steak House

4.4
1956 reviews
icon/ic_price_rangeCreated with Sketch.
CAN$30 and under
icon/ic_cuisineCreated with Sketch.
Steakhouse
Top tags:
  • Special Occasion
  • Good for a Date
  • Good for Anniversaries
The Charcoal Steak House is an independent local steakhouse serving the Waterloo region community for over 60 years. Enjoy Oxford County AAA Steaks, slow roasted prime rib, fresh seafood, mouth-watering Conestoga pig tails, legendary smoked ribs and more. At lunch we feature an extensive menu with burgers, sandwiches, bowls and healthy salad choices. Our pastry team has crafted delicious desserts to add that perfect finishing touch. Round out your dining experience with a selection from our Sommelier -selected wine list.

Private Dining

Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.

View Private Dining Details
What 1956 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
Food
4.5
Service
4.4
Ambience
4.0
Value
Noise · Moderate
93% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
JD
Toronto
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 4

Great food and a nice, spacious restaurant. You don't feel like you're on top of the other tables.

Report
Helpful
CD
Oxford
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Everything about this location was fantastic. Probably the best meal I've had in a long time. I ordered the prime rib and it definitely did not disappoint. The environment was a very calm one. The waitress was fantastic and for the price .. well worth the money. I'll be visiting here again.

Report
Helpful
SP
Toronto
1 review
Dined 4 days ago
Overall 4Food 3Service 5Ambience 4

My husbands baked potatoe wasnt cooked all the way through

Report
Helpful
OT
Toronto
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

The new Reno really brightens the ambiance. Our server was fast, friendly and accommodating. The food was outstanding as always. Fantastic experience

Report
Helpful
S
1 review
Dined 6 days ago
Overall 4Food 5Service 4Ambience 4

Loved the Whole atmosphere of the restaurant. Food was delicious across the board. Very nice waiting staff. A bit pricey but would definitely recommend for a night out.

Report
Helpful
GK
Toronto
1 review
Dined 6 days ago
Overall 3Food 2Service 4Ambience 4

I found the food was pretty disappointing. We went for the Valentine’s fixed price menu, but they didn’t have the prime rib, which was my main reason for going. No problem though, My husband and I ordered the filet mignon instead. Side of scallop potatoes. My plate came looking awful. It was like they just threw food together without even thinking of presentation. The plate had so much liquid on it that every bite I took literally dripped and everything on the plate tasted exactly the same because there was no avoiding the puddle of... gravy? On top of that, the potatoes weren’t cooked through (like I was eating raw potato!) and came as a massive brick-looking piece plopped on the plate. Truly unappetizing. And of course the filet was chewy and gross. The cut was awful and really disappointing. My husband’s was the same, although his plate was drier. For dessert, I chose the cupcake duo. What a mistake! They came as little dry cakey biscuits - no more than a cm tall! So dry and just gross. I have had good experiences at Charcoal, but this was definitely not one of them. Very disappointing and won’t likely return.

Report
Helpful
SK
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Great location great service. Food was presented nicely and meat cooked as requested. We will visit again in future.

Report
Helpful
DP
Toronto
3 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Valentine’s day

Report
Helpful
LK
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

As always, our dinner at Charcoal was wonderful. I don’t recall a time where it hasn’t been!

Report
Helpful
ZB
1 review
Dined 6 days ago
Overall 3Food 3Service 4Ambience 4

We went on vday where they had a set menu. App and main entree (filet mignon) were mediocre. The dessert was awful. We ordered cupcakes and they were hard as a rock and looked store bought. We’ve been to charcoal before and never had any issues. Staff are very nice. We’re thinking not to go when there is a prix/special menu. The food is better if you just go on a regular day.

Report
Helpful
TF
Toronto
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

amazing as always when dining @ charcoals. Staff rocks!

Report
Helpful
J
Birmingham
7 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Went for valentines and menu had great selection and food came quick and perfectly cooked to our specifications. Will do again.

Report
Helpful
OT
1 review
Dined 7 days ago
Overall 5Food 5Service 4Ambience 3

With all the staff present Service was a little slow. Perhaps better supervision of staff and their priorities.

Report
Helpful
RW
Toronto
1 review
Dined on February 11, 2019
Overall 4Food 5Service 5Ambience 2

As always the food and the service was exceptional. No where else in the region is a steak prepared better. However the noise level was a little higher than what we are accustomed -- perhaps because of the "open concept" renovations.

Report
Helpful
OT
Toronto
2 reviews
Dined on February 8, 2019
Overall 5Food 5Service 5Ambience 5

We all enjoyed the food and service. Would highly recommend.

Report
Helpful
OT
1 review
Dined on February 8, 2019
Overall 5Food 5Service 5Ambience 5

Great ambience and fantastic food. If you get things that aren't steak, the prices aren't too bad ($20-30). Any good steaks are around $40. They give desserts for special occasions! I'd definitely go back again to try other options.

Report
Helpful
CC
1 review
Dined on February 8, 2019
Overall 3Food 1Service 3Ambience 3

Maybe a off night,
My wife’s ribs were very salty and very little meat on them, my sirloin steak was again very salty and was grisly; however soup and salads were great.
Overall we were a little disappointed for our 50th anniv. and our friends 45th celebration

Report
Helpful
SB
Toronto
1 review
Dined on February 5, 2019
Overall 5Food 5Service 5Ambience 5

Great server food was fantastic as well as drinks would recommend to friends

Report
Helpful
CW
1 review
Dined on February 3, 2019
Overall 4Food 4Service 3Ambience 4

the food like always was great the changes inside are very nice the staff also very nice would go back again

Report
Helpful
y
Toronto
16 reviews
Dined on February 1, 2019
Overall 4Food 4Service 4Ambience 4

We enjoyed the newly renovated space at Charcoal! The change definitely enhanced our dining experience!

Report
Helpful
MS
Toronto
2 reviews
Dined on January 30, 2019
Overall 5Food 5Service 5Ambience 4

Terrific food. Great service. Newly renovated - nice decor. Not "quiet" but you can hear your dinner companions.

Report
Helpful
C
Calgary
13 reviews
Dined on January 29, 2019
Overall 5Food 5Service 5Ambience 5

Very good food, nice atmosphere, wonderful service and a great menu.

Report
Helpful
W
1 review
Dined on January 1, 2019
Overall 5Food 5Service 5Ambience 5

Excellent New Years eve dinner in front of the fireplace. Thanks for the good service.

Report
Helpful
A
Toronto
7 reviews
Dined on January 1, 2019
Overall 4Food 4Service 5Ambience 5

We went for New Years Eve! What a great time! The food was great but some of the appetizers were quite small for 85$ person.

Report
Helpful
MS
Toronto
1 review
Dined on January 1, 2019
Overall 3Food 3Service 3Ambience 5

My wife and I decided this year to bring in the new year somewhere local and reserved at Charcoal. The entire experience was far from perfect, starting with a call to restaurant to confirm our reservation. We were greeted by a unfriendly full of attitude front reception attendant. We arrived Dec31 on time at 7:45 as per our reservation and were seated almost immediately. The table location was as expected in an excellent location. The wait staff for the most part were great. Our first course was good, second course however escargot was somewhat disappointing, not what we expected, almost seemed like something you’d get at Swiss Chalet. For our Main course, steaks and veggies were as expected, the scallop potatoes however were not. Fourth course Creme Brûlée was layered with way too much crust, the custard inside was horrible. Go easy if you decided to order a bottle of sparkling water, $8 each. We will not be returning anytime soon.

Report
Helpful
L
Toronto
4 reviews
Dined on December 31, 2018
Overall 5Food 5Service 5Ambience 5

Went to Charcoal with friends for New Year's Eve. Had a set 4 course meal with choices. Excellent! Prime Rib melted in your mouth!

Report
Helpful
KB
1 review
Dined on December 30, 2018
Overall 5Food 5Service 5Ambience 5

Our meals were so tasty, fresh and warm!
Samantha, our server, was attentive, fun and friendly. She made our experience at Charcoal Steakhouse a great one.

Report
Helpful
OT
1 review
Dined on December 28, 2018
Overall 5Food 5Service 5Ambience 5

It was a very happy experience, the food was on another level perfection, the staff was excellent, I would surly be there again...

Report
Helpful
KK
1 review
Dined on December 26, 2018
Overall 5Food 5Service 5Ambience 5

We really enjoyed our meal. Great choices for a light or filling meal. We got the Caesar salad and Pad Thai meal. Everything came out at the perfect time.
It’s nice to see a restaurant that everyone helps each other out, especially management. A great energy amongst all the staff. We will be definitely back.

Report
Helpful
2
Toronto
10 reviews
Dined on December 24, 2018
Overall 5Food 5Service 5Ambience 5

A long standing tradition for four good friends to have dinner here on the 23rd of December. Charcoal never disappoints; food is delicious and servers are knowledgeable and attentive. Our server this time was Jen and she went above and beyond to provide great service and make us feel special.

Report
Helpful
DB
Toronto
3 reviews
Dined on December 23, 2018
Overall 5Food 5Service 5Ambience 5

We went with some friends for our second year in a row for a nice Christmas get together. Food was excellent and the service was excellent

Report
Helpful
G
Toronto
13 reviews
Dined on December 20, 2018
Overall 5Food 5Service 5Ambience 5

Friends joined us for a great meal. Thank u

Report
Helpful
L
1 review
Dined on December 18, 2018
Overall 4Food 4Service 4Ambience 4

Very friendly and attentive service. We were seated in the dining room. The seating was very comfortable and the atmosphere excellent. The staff were all very friendly and our server was very attentive and helpful. Food arrived promptly, presented nicely and best of all was delicious. We would not hesitate to recommend the Charcoal Steakhouse to anyone.

Report
Helpful
RF
Toronto
1 review
Dined on December 17, 2018
Overall 2Food 3Service 2Ambience 4

The main restaurant was medium busy for lunch but our food order was served a full hour after we ordered. The follow up service was poor. We were compensated with a complimentary round of drinks which was a good decision on the manager’s part.
We like the relaxed ambience and low noise level. The food was good. We’ll give it another try.

Report
Helpful
TK
1 review
Dined on December 15, 2018
Overall 3Food 3Service 4Ambience 4

Too pricey for food quality.
Ambience and service very good.

Report
Helpful
DB
Toronto
1 review
Dined on December 14, 2018
Overall 4Food 4Service 5Ambience 4

Very Enjoyable, great service & tasty food. Our waitress was outstanding, she was knowledgeable and made the experience even better.

Report
Helpful
SU
Toronto
3 reviews
Dined on December 14, 2018
Overall 5Food 5Service 5Ambience 4

The prime rib was delicious. I hope Charcoal Steakhouse continues to serve “Ontario Corn Fed Beef” loved it!

Report
Helpful
CB
1 review
Dined on December 13, 2018
Overall 3Food 2Service 2Ambience 3

I had the butternut squash penne and it had obvisously been under the warmer for a long time, the pasta on top was dry and hard. Ruined the dish, which otherwise was good when I got past the top “crust”. Fairly underwhelming from the Charcoal, which I normally enjoy.

Report
Helpful
JF
1 review
Dined on December 13, 2018
Overall 5Food 5Service 5Ambience 5

consistently good food - good value for money, great spot for business entertaining or celebrating an important milestone

Report
Helpful
B
Toronto
1 review
Dined on December 11, 2018
Overall 5Food 5Service 5Ambience 5

Great atmosphere and great food, although it was quite expensive, but since we don't do this regularly I may come again. Did find the wine way over priced however.

Report
Helpful
1
2
3
49

Tweets by Charcoal Steak House