Charcoal Steak House
Private and semi-private dining rooms available for your special occasion from 8 to 80 guests.View Private Dining Details
Great food and a nice, spacious restaurant. You don't feel like you're on top of the other tables.
Everything about this location was fantastic. Probably the best meal I've had in a long time. I ordered the prime rib and it definitely did not disappoint. The environment was a very calm one. The waitress was fantastic and for the price .. well worth the money. I'll be visiting here again.
My husbands baked potatoe wasnt cooked all the way through
The new Reno really brightens the ambiance. Our server was fast, friendly and accommodating. The food was outstanding as always. Fantastic experience
Loved the Whole atmosphere of the restaurant. Food was delicious across the board. Very nice waiting staff. A bit pricey but would definitely recommend for a night out.
I found the food was pretty disappointing. We went for the Valentine’s fixed price menu, but they didn’t have the prime rib, which was my main reason for going. No problem though, My husband and I ordered the filet mignon instead. Side of scallop potatoes. My plate came looking awful. It was like they just threw food together without even thinking of presentation. The plate had so much liquid on it that every bite I took literally dripped and everything on the plate tasted exactly the same because there was no avoiding the puddle of... gravy? On top of that, the potatoes weren’t cooked through (like I was eating raw potato!) and came as a massive brick-looking piece plopped on the plate. Truly unappetizing. And of course the filet was chewy and gross. The cut was awful and really disappointing. My husband’s was the same, although his plate was drier. For dessert, I chose the cupcake duo. What a mistake! They came as little dry cakey biscuits - no more than a cm tall! So dry and just gross. I have had good experiences at Charcoal, but this was definitely not one of them. Very disappointing and won’t likely return.
Great location great service. Food was presented nicely and meat cooked as requested. We will visit again in future.
As always, our dinner at Charcoal was wonderful. I don’t recall a time where it hasn’t been!
We went on vday where they had a set menu. App and main entree (filet mignon) were mediocre. The dessert was awful. We ordered cupcakes and they were hard as a rock and looked store bought. We’ve been to charcoal before and never had any issues. Staff are very nice. We’re thinking not to go when there is a prix/special menu. The food is better if you just go on a regular day.
amazing as always when dining @ charcoals. Staff rocks!
Went for valentines and menu had great selection and food came quick and perfectly cooked to our specifications. Will do again.
With all the staff present Service was a little slow. Perhaps better supervision of staff and their priorities.
As always the food and the service was exceptional. No where else in the region is a steak prepared better. However the noise level was a little higher than what we are accustomed -- perhaps because of the "open concept" renovations.
We all enjoyed the food and service. Would highly recommend.
Great ambience and fantastic food. If you get things that aren't steak, the prices aren't too bad ($20-30). Any good steaks are around $40. They give desserts for special occasions! I'd definitely go back again to try other options.
Maybe a off night,
My wife’s ribs were very salty and very little meat on them, my sirloin steak was again very salty and was grisly; however soup and salads were great.
Overall we were a little disappointed for our 50th anniv. and our friends 45th celebration
Great server food was fantastic as well as drinks would recommend to friends
the food like always was great the changes inside are very nice the staff also very nice would go back again
We enjoyed the newly renovated space at Charcoal! The change definitely enhanced our dining experience!
Terrific food. Great service. Newly renovated - nice decor. Not "quiet" but you can hear your dinner companions.
Very good food, nice atmosphere, wonderful service and a great menu.
Excellent New Years eve dinner in front of the fireplace. Thanks for the good service.
We went for New Years Eve! What a great time! The food was great but some of the appetizers were quite small for 85$ person.
My wife and I decided this year to bring in the new year somewhere local and reserved at Charcoal. The entire experience was far from perfect, starting with a call to restaurant to confirm our reservation. We were greeted by a unfriendly full of attitude front reception attendant. We arrived Dec31 on time at 7:45 as per our reservation and were seated almost immediately. The table location was as expected in an excellent location. The wait staff for the most part were great. Our first course was good, second course however escargot was somewhat disappointing, not what we expected, almost seemed like something you’d get at Swiss Chalet. For our Main course, steaks and veggies were as expected, the scallop potatoes however were not. Fourth course Creme Brûlée was layered with way too much crust, the custard inside was horrible. Go easy if you decided to order a bottle of sparkling water, $8 each. We will not be returning anytime soon.
Went to Charcoal with friends for New Year's Eve. Had a set 4 course meal with choices. Excellent! Prime Rib melted in your mouth!
Our meals were so tasty, fresh and warm!
Samantha, our server, was attentive, fun and friendly. She made our experience at Charcoal Steakhouse a great one.
It was a very happy experience, the food was on another level perfection, the staff was excellent, I would surly be there again...
We really enjoyed our meal. Great choices for a light or filling meal. We got the Caesar salad and Pad Thai meal. Everything came out at the perfect time.
It’s nice to see a restaurant that everyone helps each other out, especially management. A great energy amongst all the staff. We will be definitely back.
A long standing tradition for four good friends to have dinner here on the 23rd of December. Charcoal never disappoints; food is delicious and servers are knowledgeable and attentive. Our server this time was Jen and she went above and beyond to provide great service and make us feel special.
We went with some friends for our second year in a row for a nice Christmas get together. Food was excellent and the service was excellent
Friends joined us for a great meal. Thank u
Very friendly and attentive service. We were seated in the dining room. The seating was very comfortable and the atmosphere excellent. The staff were all very friendly and our server was very attentive and helpful. Food arrived promptly, presented nicely and best of all was delicious. We would not hesitate to recommend the Charcoal Steakhouse to anyone.
The main restaurant was medium busy for lunch but our food order was served a full hour after we ordered. The follow up service was poor. We were compensated with a complimentary round of drinks which was a good decision on the manager’s part.
We like the relaxed ambience and low noise level. The food was good. We’ll give it another try.
Too pricey for food quality.
Ambience and service very good.
Very Enjoyable, great service & tasty food. Our waitress was outstanding, she was knowledgeable and made the experience even better.
The prime rib was delicious. I hope Charcoal Steakhouse continues to serve “Ontario Corn Fed Beef” loved it!
I had the butternut squash penne and it had obvisously been under the warmer for a long time, the pasta on top was dry and hard. Ruined the dish, which otherwise was good when I got past the top “crust”. Fairly underwhelming from the Charcoal, which I normally enjoy.
consistently good food - good value for money, great spot for business entertaining or celebrating an important milestone
Great atmosphere and great food, although it was quite expensive, but since we don't do this regularly I may come again. Did find the wine way over priced however.