CHARCUT

4.2
4132 reviews
CAN$30 and under
Contemporary Canadian
CHARCUT is an Italian Roast House run by co-chefs John Jackson and Connie DeSousa, who you might recognize from her appearances on Top Chef Canada, Top Chef All Stars and most recently, as the judge for the Food Network’s Fire Masters. Together, they are two of Canada’s most celebrated chefs. CHARCUT is celebrating its 12th year as the best destination restaurant in Calgary. It is a meat-centric and fresh pasta paradise with a custom-built rotisserie, smoker and char-broiler, featuring amazing cuts of Alberta beef, whole rotisserie chickens and house made bronze-die-cut pastas. Ingredients are sourced from small, local farmers, ranchers and artisan producers, minimising the miles food travels while supporting local.

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Private Dining

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 4132 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.4
Service
4.2
Ambience
3.9
Value
Noise · Moderate
74% of people would recommend it to a friend
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OT
OpenTable Diner
Calgary
2 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

Took my wife out for our first date night in 16 months! Our server was awesome! Very knowledgeable, offered some amazing recommendations and we had a great chat with him whenever he was table side.
The food was incredible! The truffle poutine was so so good.
There was a larger party that was slated to come in a little while after we got there, so our server forewarned us and we were well prepared.
Thank you Charcut for an amazing experience.

CS
CherylS
Calgary
2 reviews
Dined 3 days ago
Overall5Food5Service5Ambience4

If you're looking for a socially distanced patio experience, this is good, although the ambiance isn't great, on a busy downtown street. Interesting people-watching anyhow. And the food was great.

DN
DateNightCouple
Calgary
2 reviews
Dined 4 days ago
Overall2Food2Service3Ambience2

Definitely a little disappointed in the overall experience. The menu was empty, we went on the one page and thought there was going to be more. Drinks are just okay, nothing extraordinary. Food was not spectacular either.

YY
YYCski
Calgary
9 reviews
Dined 4 days ago
Overall4Food3Service3Ambience5

Friendly staff and mgr a positive. Steak was a little underwhelming, tough on one side of all three orders. Had all four deserts (including cookies). High marks for all. The porchetta was well received by two persons that ordered it. Waitress was nice, but didn't really know how to serve an old Bordeaux (but $25 corkage worked for me). In their defense just getting up and running after Covid break. Will try again in a few months.

WT
WilliamT
1 review
Dined 4 days ago
Overall4Food4Service3Ambience4

The prime rib is exceptional. I am looking forwards to try the pasta in the menu.

VH
VickieH
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

We came to Charcut to celebrate our anniversary. From the moment we walked in the door, we were quickly greeted by Samuel and congratulated on our anniversary. Samuel was our server for the night and he went above and beyond to make sure we had a fantastic night. He was so friendly and welcoming, it honestly felt like we were there chatting with a friend. We will be coming back not only because the food was amazing but because the service experience we had with Samuel was outstanding.

JM
JanM
Palm Springs
9 reviews
Dined on July 20, 2021
Overall5Food5Service5Ambience4

Best bone marrow ever!

OT
OpenTable Diner
Calgary
1 review
Dined on July 17, 2021
Overall2Food2Service3Ambience2

Food was disappointing. Cheese focaccia had potential but came out a bit cold and tuna was dry and lacked flavor. Our group had pasta, prime rib, chicken and porchetta. Porchetta came out dry and over cooked, chicken was decent but nothing to write home about. Pasta was good but for $10 addition of truffles, could hardly taste them. Parmesan fries were decent and the asparagus was good. For dessert the cheesecake was burnt (and dry), the affagoto was hard to screw up and the salted caramel with the crunch was decent enough. Had ordered a few espresso martinis and they were perfect but ordered another two and they came out with some Irish cream in them? It isn’t shocking that you’re able to get a prime time dinner reservation last minute - I can see why. Won’t be rushing back anytime soon.

DS
vipDaleS
Calgary
4 reviews
Dined on July 17, 2021
Overall2Food3Service2Ambience3

Sat us down, water glasses quickly filled, then ignored us for 5 minutes. Restaurant was mostly empty, staff knew we were sitting quietly looking at the ceiling…
Manager came over and dropped off a menu. Brought 2 complimentary drinks to appease our displeasure. Service was good after that.
shrimp and pasta dish was very good.
porchetta was overcooked and under seasoned.

RK
RalitzaK
1 review
Dined on July 15, 2021
Overall3Food5Service1Ambience3

The server was rushed and was not listening. We asked a question about something and instead of stopping and actually listening he answered while in motion and was completely off. He then of course got our order wrong.
It was too loud in the restaurant, this probably played a factor

SH
SHH099
1 review
Dined on July 15, 2021
Overall2Food3Service1Ambience3

Service was a bit of a let down. We were left alone most of the evening.
Menu is small and seems incongruent with an Alberta steakhouse.. mostly Italian dishes on menu.
Called ahead and asked if they had a burger on the menu, yes they do. When asked for a burger IRL, they don't have burgers.
Happy they could serve and graciously seat 8 of us! That was a definite plus !!

W
zeyuW
Toronto
1 review
Dined on July 14, 2021
Overall5Food5Service5Ambience5

good experience, the food is really good!

AF
AltaFoodie
1 review
Dined on July 11, 2021
Overall3Food2Service4Ambience3

Great server. Affable manager. Mediocre food. Rubbery steak, which came precut. Dry pork. Flavorless ceasar salad. Way too much money for the below average food quality. Nice location near the Calgary tower.

OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall4Food4Service5Ambience4

Service was great. Menu was simple but had a good variety. Prime rib was good as well as the parm fries and pull apart cheese foccacia

WO
WayneO
Edmonton
5 reviews
Dined on July 10, 2021
Overall5Food5Service5Ambience5

Food and service was excellent, next time we come to Calgary we will go back.

JP
JasonP
Calgary
1 review
Dined on July 9, 2021
Overall3Food3Service3Ambience3

I've been to Charcut Calgary several times and unfortunately this one was a bit disappointing. It was Stampede time but the restaurant seemed understaffed and service was slow. The waiter tried to do his best but it was obvious that it was difficult. Food was ok but my NY strip was full of gristle and we also saw another patron questioning the quality of that steak. Not great when you are in Alberta and have a disappointing piece of beef. We will go back but likely will wait until they perhaps get back to normal given just opening back up after the shutdowns.

M
Mkimbie
Calgary
6 reviews
Dined on July 8, 2021
Overall5Food5Service5Ambience5

Amazing! As per usual.

OT
OpenTable Diner
Calgary
1 review
Dined on July 7, 2021
Overall1Food2Service1Ambience5

The menu was limited. The server, while nice and friendly, was clearly inexperienced. A mistake was made on every food item, including a guest sending back a cold steak. we ordered two 100$ plus wine bottles and glasses were poured only once by the server for the first bottle - without a tasting. it took over 45 minutes to get our bill correct. the manager removed about $100 from our over $400 bill but the service was so poor - and the 45 minute wait to still not get the bill (for 6 ppl) sorted - this really wasnt enough. i ended up putting everything on one card and we will sort it out ourselves. i used to enjoy going to charcut-was my go to for good service and good food in a downton location. sadly, i wont be going back nor can i recommend charcut to anyone. there are so many other excellent choices with superb service in calgary. i am sympathetic to people working in the service industry (as i used to), but when dropping almost 500$ for dinner i expect good service, good management, and good food.

A
Anonymous
Calgary
1 review
Dined on July 7, 2021
Overall5Food5Service5Ambience5

Good lunch special and nice ambience. I would definitely recommend the restaurant to anyone who hasn't tried it yet,

C
Cory
1 review
Dined on July 6, 2021
Overall5Food5Service5Ambience5

The staff here is fantastic. The bartender Joel is a gem. If you are feeling adventurous let him make up a new cocktail on the spot for you.

MJ
MJFoodie
Edmonton
1 review
Dined on July 1, 2021
Overall3Food3Service4Ambience3

I will start by saying the service was the best part of the meal. We had a reservation and the restaurant was only 20% full and still they seated us right beside the noisy open kitchen. The Bone marrow came out cold, they re-fired but still was only barely warm. The pork roast was over cooked and I had two large pieces of butcher twine on my pork, my guest had three small pieces on his prime rib. Not pleasant in your mouth. The side of asparagus was excellent and so was the Affogato. The meal was definitely NOT worth the price. Overall disappointed and won't return.

OT
OpenTable Diner
Calgary
9 reviews
Dined on June 28, 2021
Overall5Food5Service5Ambience5

Grad celebration.

t
thegr8diva
Saskatoon
20 reviews
Dined on June 28, 2021
Overall5Food5Service5Ambience5

Matthew was a terrific server - quick and friendly. Food was delightful and just the right amount. Thank you for a lovely evening!

BO
BeckyO
1 review
Dined on June 26, 2021
Overall5Food5Service5Ambience5

The outdoor patio was great! And a great location. Food was fabulous. I would go back

FF
vipFussieFoodie
Calgary
33 reviews
Dined on June 21, 2021
Overall3Food3Service5Ambience5

Birthday dinner. Servers were excellent. Good was average to mediocre. Given the expectation of the caliber of restaurant I was quite disappointed. The prime rib at the keg supersedes this one by leaps and bounds. The meatballs were salty and lacking a dimension of flavour one would expect from fine dining. I simply expected more, venturing away from our favourite haunts at the Vin Room, River Cafe, Modern Steak and the Nash. I’d give this a miss next time.

JM
JudsonM
1 review
Dined on June 20, 2021
Overall3Food2Service5Ambience3

To be honest just wasn’t blown away. 1st time there. Very short menu. Thought food they had would be great but was sub par. Steak was cold, pasta chicken was nothing special although pasta was great. Great service! For price range not good value

J
Julian
Edmonton
3 reviews
Dined on June 19, 2021
Overall5Food5Service5Ambience4

Food, service and ambiance was fantastic. My partner is Celiac and the restaurant accommodated her dietary requirements exceptionally. Would highly recommend Charcut!

OT
vipOpenTable Diner
Calgary
6 reviews
Dined on June 19, 2021
Overall5Food5Service5Ambience5

So this was pretty much the best prime rib I have ever eaten. Everything was incredible. I am in love!

VG
VeronicaG
Calgary
4 reviews
Dined on June 19, 2021
Overall5Food5Service5Ambience5

I don't remember who our server was but she was amazing. Everybody was super nice from the moment we were greeted at the door. The food was incredible. Lots of options for GF.

F
Frites
Seattle
6 reviews
Dined on June 17, 2021
Overall3Food2Service4Ambience3

Charcut is always amazing for a work lunch, but their pop-up John and Connie's italian concept kind of missed the mark. They did not offer their other regular menu, and for the temperatures during the week while sitting on their patio, the last thing anyone wants to eat is carb and dairy-heavy american italian fare. Will come back when the regular menu returns but not excited about this "experience" they offered.

AM
AmyM
Calgary
10 reviews
Dined on June 13, 2021
Overall5Food5Service5Ambience4

LOVE this place! Went tonight and the food and service we’re both better than expected!

Was curious about the Italian pop up and it did not disappoint! Don’t debate it, go all in on the mozzarella sticks..you won’t regret it.

I wish I had grabbed his name, but our server was the best! Great banter and wish he could have sat down and joined us for a drink! Grateful that he made our first restaurant experience in months a 10/10!!

OT
OpenTable Diner
Calgary
16 reviews
Dined on June 12, 2021
Overall5Food5Service5Ambience5

What a great experience with Charcut’s Italian pop-up patio. My wife is a Celiac and the gluten free options are superb such that as someone who can eat gluten, I didn’t myself wanting for the non-GF options. They’re really well executed, especially the GF mozza sticks.

We’ll be back!

OT
OpenTable Diner
Calgary
1 review
Dined on June 11, 2021
Overall5Food5Service5Ambience5

waitress was super nice and there was really good service. would come again!

OT
OpenTable Diner
Toronto
6 reviews
Dined on June 7, 2021
Overall2Food2Service3Ambience2

The food felt like it had been cooked earlier in the day or the day before, and then reheated. Drinks were overpriced. The tea was served lukewarm.

Hopefully, the real Charcut comes back as the pop up alternative was quite poor.

KG
vipKimG
Las Vegas
23 reviews
Dined on June 2, 2021
Overall5Food5Service5Ambience4

At first sitting street-side seemed odd but they made it very comfortable for us and it began to remind me of dining in Italy. We had a wonderful meal. My partner said ‘best ever pasta’ in fact. Truly enjoyable.

CHARCUT
Responded on June 3, 2021

Hi Kim G Thanks so much for the kind words. We appreciate the support while we get back on our feet and get things going again! Thank you for joining us for the Connie and John's Pop Up! Hope to see you soon.

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p
vippits
Calgary
9 reviews
Dined on April 8, 2021
Overall3Food2Service3Ambience3

We had our last meal out before lockdown. Our evening started out really well, our waitress was lovely and friendly.
We ordered drinks and appetizers, which arrived in a timely manner. Our mains took 45 minutes to arrive. We asked for another drink and water refill that took longer and water refill was forgotten. My family enjoyed their meals. However , i have had better prime rib elsewhere. The Brussels sprouts were disappointing. They were very nice and gave us complimentary desserts for the long wait for our meals. It was a let down after a great start!

CHARCUT
Responded on April 22, 2021

Good afternoon, I am very sorry to hear that your recent experience with us did not live up to expectations, particularly since this was your last meal before the lockdown and things started out so well. If you would kindly reach out to me at 403-464-4573 as I would love to rectify this situation further for you. Thank you for your time, Jackson Baragar GM | Charcut Roast House

Report
M
Mkimbie
Calgary
6 reviews
Dined on April 7, 2021
Overall5Food5Service5Ambience5

Amazing as usual! Service was top notch.

CHARCUT
Responded on April 22, 2021

Thanks for the five stars Mkimbie, we appreciate the feedback!

Report
M
Mkimbie
Calgary
6 reviews
Dined on March 28, 2021
Overall5Food5Service5Ambience5

This is our go to when in Calgary! Amazing food and service every time!

DN
DanN
Calgary
1 review
Dined on March 25, 2021
Overall5Food5Service5Ambience5

Great quality and flavor of food and drinks. Would definately return again!

LL
LindaL
Calgary
1 review
Dined on March 25, 2021
Overall5Food5Service4Ambience3

The food was excellent service was also very very good

FAQs

You can order delivery directly from CHARCUT using the Order Online button. CHARCUT also offers takeaway which you can order by calling the restaurant at (403) 984-2180.

CHARCUT is rated 4.2 stars by 4132 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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