CHOP Steakhouse & Bar - Richmond
Priding ourselves on offering 3 fully-private dining rooms, and a full lounge & dining room book-out options catering up to 125 guests, we at Chop Steakhouse & Bar are here to help host corporate functions, holiday parties or celebrate milestone occasions with family & friends.View Private Dining Details
We came here for a birthday dinner and the service was amazing. We walked in and they were super friendly as we came in. As we sat down, our server, Will, came and checked up on us and he was absolutely brilliant. He made us feel like ordering was no big deal. Every question we asked he answered like he was our friend. Once we got our food we were amazed. The food was so so good!! Definitely recommend this place & would come back again. Will was amazing to us and you’d love him if he was your server!!! 5 stars is just not enough
Good personalized service
Terrific server and a very good meal and reasonably priced.
Everything was amazing.....especially the 80 day aged steak......amazing
The decor is dated and looks tired. The space looks like it needs a deep clean. Food was good but portions are small for the price. Will not go again, though.
Slow services, always forget our orders, chairs and washroom are messy.
We went for a late dinner, and there weren’t many people in the restaurant. It was clearly not busy, but yet their staff was super slow and it took a while for us to get our orders taken, pay the bill, ask for water, etc. The food was good, I just wished the service could’ve been better, especially since they were not busy at all
Prime rib is always good, the ambience is very nice and it was quiet.
We had a great meal - lovely service.
This was a make-up visit from the lackluster one back in August. The manager invited us back so we stopped in to celebrate our wedding anniversary. The service was excellent and the food was tasty. We will return again.
We can always rely on Chop to give us a great dining experience. Steaks are done very well and the decor of the dining room is so nice! I always get the prime rib experience, which comes with a salad or soup and two sides. The only thing we did not like was the dessert -- the chocolate souffle was not a souffle! It was a piece of chocolate cake served cold. It tasted good, but it was not what we expected. My husband and I have visited multiple times and will visit again soon.
It was a really great time. ☺️
AJ was an exceptional waiter. His attention to allergy detail was remarkable. He was extremely personable and yet not in your face annoying in any way. I hope he has a happy career in the food industry!
Very nice. The server was great and very informative
Everything is excellent as always. Service are great and food are awesome.
We hit the late night happy hour with $5 drinks and $6 appies. Pricing was good, but the poor waitress was left alone to cover the entire outside patio area on her own. Surprising for a Saturday night. The gin/tonic special drink tasted good, but took 30 mins to get to us. We had the steak bites, veggie tempura, and bourbon BBQ wings. The wings were delicious, and would definitely get them again. But only when on special, and not at the ridiculous regular price. The steak bites were just ok. The dipping sauce for the tempura was not nearly enough for the dish. We had to ask for another. Tempura is all about drowning the item. Overall not horrible, but not amazing either. Just ok. Will likely go elsewhere next time.
Birthday, only issue I had was waiter had big feet, kept on stepping on my mine which were under the table, he did it 5 times.
Food quality and services are way better than on father's day.
Try their happy hour menu, excellent and the portion is not small
My mother had a Caesar Salad Lobster and she’s feeling quite sick after she got home. She’s always been very sensitive to unfresh seafood and we believe the lobster was the cause since I noticed it wasn’t fresh as well but thought it was the seasoning.
It was great, would go there again.
Food and service was all really good.
Great experience and a great server. Perfect night.
We had a poor experience from our servers. We had to always ask for more water. When the entree arrived our appetizer dishes were still on the table and the servers waited for us to clear our dishes so they could pass us our entres. Had to hunt for our server to pay our bill. Food was not amazing for what we paid. Won’t recommend.
Happy hour food was so yummy and the staff were super attentive and nice. Patio ambiance was pleasant.
Shrimp linguine was a bit too salty but French onion soup was good.
The dinner experience was first rate. The food was excellent. The service was wonderful. We had a private room with hearing challenged people some of whom spoke little English. Our server was first rate and very sensitive to our needs. The background noise was turned off and the doors closed to assist with hearing. Would definitely come back, even from across town.
Son’s birthday. Very good service. Food is okay for the price and ambience. Hoping there is more space for happy hour as well so we can frequent the place even more.
Excellent tomato basil linguine! The pink sherbet lemonade mocktail was delicious. Great service and a nice evening overall.
If you want a mean steak without breaking your wallet, I'd recommend this place. This place has been good for me for the most part. I just don't understand why I order the exact same bone in rib eye steak, but the flavor changes? I hope they fix that, so that it's always the same taste no matter how many times I order it!
The food was exquisite. Fine dining and amazing service. Will definitely go back! I had the haddock in a maple bourbon glaze and it was delicious, cooked perfectly.
I am a regular customer of chop, always good food and good service
Poor customer experience. Server is not accommodating. E.g. she said no and cannot be done even just having the kids pasta dish into a full size with added cost. Prime ribs not cooked to order. Asked for cooking a bit more. Server insinuated that it was right per the way we ordered.
Very friendly staff and attentive management / thank you for a great lunch experience!
The receptionist was impolite and rude. Not professional at all. When I ask for a booth for our reservation, she told me there was no 7 people fit for the booth. She shouldn't use such manner to tell customer.
I didn't know that the booth was not big enough for 7 people. She can just tell me the booth cannot fit 7 people.
The service was great but the food was not . The lobster tasted ok but was very unappetizing due to the color which looked nothing like the ads.
We had a lovely experience. Food was great and we had the best service!
The service was spectacular. Of course with all large parties there’s bound to be some hiccups. Our servers and the manager were all very quick to react and this is what I call amazing service.
My boyfriend and I arrived shortly after 3pm on a Friday for happy hour. We entered the lounge side of the restaurant. There were only three tables with diners, nobody at the bar, and no staff to be seen. We stood at the entrance for quite some time. Over 5 minutes. Nobody arrived. So we sat ourselves down. Waited again, this time nearly 10 minutes, and the bartender arrived asking if she could put in our order for drinks and food. I said that would be great, however we havnt received any menus yet. She then left for five plus minutes and returned with menus. She stood there watching us take a look at them. It felt awkward. I looked up, and said thank you for the menus. She said she was waiting for our drink order. My boyfriend and I looked at each other, felt rushed, so we quickly just randomly picked something. She came back with our drinks and then took our order for food. It took nearly 25 minutes to arrive. Again, the lounge was SLOW. No more than 5 tables with only 2 people at each. My boyfriend was satisfied with the taste of his oven roasted chicken but said it was very cold and the fries were soggy. I ordered a few items off the happy hour menu. The bourbon wings were extremely tasty. However, I didn’t understand why they were all skewered on a stick. The presentation was off and they were extremely difficult to take off the skewer. The steak bites were not as expected. It was basically a full steak cut into 4 pieces, undercooked, and put on a sauce that wasn’t complimentary to the steak. Lastly, I ordered the tempura. Tempura is meant to be hot and crunchy. This was cold and soggy. A complete disappointment. Why on earth would you drown the plate in some sort of cream sauce and then place the tempura on top??? You completely ruin the texture, taste, and appearance. Anyways, the waitress/bartender didn’t show up to check on up for over a half hour so I couldn’t send back my items to get them redone. I’ve been to chop numerous times, this may be the last.
My birthday dinner