CHOP Steakhouse & Bar - Richmond
Located just minutes away from Vancouver International Airport, Chop is just off of Bridgeport on St. Edwards Drive connected to the Sandman Signature Hotel.
At Chop Steakhouse & Bar, only fresh ingredients make the cut. From premium and sustainably-sourced Canadian beef, to seafood chosen from coastal waters, to free-run chicken unhampered from added hormones or steroids, Chop always delivers taste without compromise.
Please note that due to current provincial restrictions, we are unable to serve alcohol past 10:00 PM.
Book your next event with us
Poolside Dinner Series
Jun 11 - Aug 28, 2021Join us for a truly one of a kind outdoor dining experience served poolside at our Garden Oasis Pool. We will be showcasing the "Return of the Steak Masters" with our 40oz Tomahawk Steaks, Steak Tartare and other Chop Favourites. The experience will come with available exclusive poolside cocktails specially cultivated by our National Beverage Coordinator, Brandon Drew & a Dinner menu made exclusively by Executive Chef Stephen Clark. Poolside Exclusive Menu: Starter: Steak Tartare Tuna Tataki Crab Cakes Salad: Caesar Salad Blue Cheese Wedge Salad Entrée: Tomahawk for 2 or more Blue Cheese Filet Peppercorn New York Pistachio Crusted Cod Baby Back Ribs Dessert: Crème Brûlée Flourless Chocolate Torte New York Cheesecake Dessert Trio
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
This used to be a favorite for my boyfriend and I. We have visited several times. But this was our first since Covid. The menu has significantly decreased in options. The dining hall is not as fresh and vibrant as it used to be. And the quality of the food has drastically declined. My burger was tasty, but I probably wouldn’t order it again. More bun and fillers than actual meat. I was up charge for my side but this wasn’t mentioned to me at the time of ordering. The basil aïoli was very bitter and unappetizing. My food was very cold. I think it had been sitting in the window for a while before my server got to it. My boyfriend enjoyed his full rack of ribs. although, to me, it was very skimpy and did not appear to be a full rack.Service was exceptionally slow. The two meals took about 30 minutes to come out. The dining hall was next to empty. There was no offerings for dessert, and desserts were not noticed on the menu, our bill was brought to us while we were still eating. It wasn’t even closing time. I found this to be very rude. We will not be returning.
Thank you for taking the time to review us. We didn’t deliver the experience you expected and we would like the opportunity to discuss your visit with us. Please feel free to email me at email@example.com, thank you again, Sabeer
You can't go wrong, best steak in town. Excellent dinner.
Server was nice, but better if staff wears a mask.
Food was good and service was good too. Frank was very helpful.
It was awesome as usual. The food and drinks were fantastic but both the kitchen and bar were a little slow even though it didn’t seem overly busy. The manager was super cool and we enjoyed our meal. Definitely coming back. Cheers
Hi Tyler, thanks for leaving us such an awesome review. It was great meeting with you and your family, looking forward to hosting you again soon! Cheers, Mel
Baby back ribs were just right with a tasty Texas bold sauce. Beets were an unexpected side. Great fries!
Service was very good.
The Tomahawk steak was over Hyped and very dissapointing. It was barely enough for 2 people. A big production was made about how large it would be and room needed on table. After separating the pure fat and grisel, we were left with 75 percent of the meat which was less than my Son's 20 ounce steak. My wife and I were still hungry.We are both light eaters.
Anna server didn't care about our order and she didn't even go over things with us. Because of the poor service we didn't even have a desert.
Food was definitely cooked to perfection.
Overall I had a great experience. Waiter was great and the seating was in a quiet location.
My fleet steak was Burnt though.
The steaks/fish were cooked perfectly to our liking. The vegetable side of green beans were not our favourite as we found them tasteless, however the others sides were delicious . A must try is the smoked ribeye.
Service was excellent. Overall worth a recommendation.
Hello Harry, thank you for taking the time to leave such a lovely review. We can't wait to host you again soon! Have a great week, Sincerely, Melissa, Assistant Manager
Excellent food and service. Great outdoor patio
Super slow response from the server. Ask for a refill of water, came back in 10min, ask for a coke refill, came back in 15min, ask for a take out container, didn’t even come back till I walked out of the room to ask her again. Usually very good, may be she is new? It was around 10pm, so not even busy hours.
The steaks were amazing and the service was incredible. Dave went out of his way to make sure we had what we needed for the evening to be special!
Hello, I wanted to say thank you for the awesome review! I shared it with Dave and the team and it made everyone's day. We can't wait to host you again soon. Sincerely, Melissa, Assistant Manager
Sirloin steak was too tough we could not chew it.
Prime rib was good but too much thick sauce.
Great service and fantastic food. Happy hour is always a great time for great value
Particularly enjoyed the smoked old fashioned
Hello Zamir, thank you for the awesome review! I hope to see you back here soon, we have our smoked old fashioned on special every thursday! Cheers, Melissa, Assistant Manager
A romantic dinner, food was Devine
Always a good experience. Prime Rib was perfectly done. Love the services. Wish they have more outlets in Lower Mainland.
Service excellent during our 4 visits in the recent 2 months. Food is excellent but a little pricey. Don't sit outside unless you enjoy climbing up onto barstool height chairs, and to stay in the shade even the booths require a very tall step. As there were 2 persons in our party with physical disabilities, we were disappointed to have to be seated inside on a beautifully mild evening. Also, in regard to the disabled washroom, it was obviously designed by a person who was not disabled... the washroom needs to be renovated to be a truly accessible washroom. All 4 visits were celebrations; we were there longer than usual yet felt no pressure to leave.
We sat outside and it was so nice. There was no concern with other patrons, the food was the best tasting ever, and our server was so prompt, friendly and happy. I enjoyed the pale ale and the pink lemonades were a hit! The birthday shooters were an awesome gesture.
I have been going to CHOP since it first opened in Richmond several years ago. The food has always been outstanding. It was good this time but not up to the quality I have come to expect but I wouldn't stop going because of this one dinner...based on the food. The service, however, is a different story. Once we were seated it took close to 15 minutes for a server to arrive. There were only 4 parties in the restaurant at the time. He didn't introduce himself but merely said he is our waiter. He was pleasant enough though. We ordered a bottle of wine. He showed me the label, decanted it and poured. I was not asked if I wanted to taste it. Our salads arrived 40 minutes into our evening. Way too long! Dinner arrived and was over an hour before we got our food. Overall the service was extremely slow and the server did thank us for our patience but offered no explanation. He may have been new but should have had a 'mentor' working with him. Restaurants are starting to open up and people WANT to go out for dinner and I realize it is a challenge to find staff right now but CHOP has to do better. I will treat this one evening as a 'one off' and give them another chance as I have had great experiences there in the past.
Hi Bill, thank you for taking the time to leave us feedback, I'm truly sorry your experience with us did not merit a 5 star rating and I would love the opportunity to discuss your visit. Please e-mail me at firstname.lastname@example.org , Sincerely, Melissa Pinkus, Assistant Manager
Great food, wonderful service and nice environment. Love it.
Amazing food and service. Will keep coming back to eat here.
Hi Jennifer, thank you for the amazing feedback, I'm happy to hear you enjoyed your visit. Looking forward to hosting you again soon! Cheers, Melissa , Assistant Manager
Not enough services, too slow, took them 10 minutes to give us ice water.. didn't tell us, they charge the fresh bread, which used to be free bread. Bone in rib eye steak was too chewy and salty. The beetroot was hard like a rock.
Hello, it appears your experience could have been more memorable. I'd love the opportuity to chat, please e-mail us at email@example.com , Sincerely, Melissa, Assistant Manager
Excellent service from Andy and the serving staff. Always nice to see Andy who makes you feel appreciated as a customer
Fantastic food and service!
However calling dining poolside an “experience” is a bit much. We got dressed up for dinner to eat by the hotel pool with patrons of the hotel sitting in pool loungers and their bathing suits.
We will be back! But next time, probably indoors.
Hi Mero, thank you for taking the time to leave us feedback about your experience. Please ask for me next time as I'd love to meet you in person, feel free to e-mail me for your next reservation. Sincerely, Melissa, Assistant Manager
My husband enjoyed the wedge salad. The cocktails were good. My husband liked the steak Oscar. I had the steak frites - not my thing. It was done sous vide and had a strange texture and not enough seasoning. Mini desserts were tasty. Service was good. I thought I had booked poolside because I clicked on the link directly from the promo email, but we were seated inside so I guess the booking process wasn’t as straight forward as I thought.
Hello Patty, thank you for taking the time to leave us feedback. I'd love to personally re book your next reservation at the poolside, I'm sorry to hear you missed it the last time. Please e-mail me at firstname.lastname@example.org , Sincerely, Melissa, Assistant Manager
Frank was personable and accommodating, he was also training a new staff member Dave who was also great. My partner had some food restrictions and they went above and beyond in trying to figure an option that she could have. Kudos to Matt who also provided such transparency on how items were prepared and went in depth to make sure nothing was missed. This is the kind of experience you want to have when dining out.
Hello, I wanted to thank you for leaving such a nice review about Frank, Matt & Dave. It really means alot to us and I am so excited to share your kind words with the team. I'm happy to hear you had a great time here and we cannot wait to host you again soon. Sincerely, Melissa, Assistant Manager
Sandra our server was very attentive. Food was delicious every time we went.
Hello GiGi, thank you for taking the time to give us such a great review about your server and experience. We cannot wait to host you again soon! Cheers, Melissa, Assistant Manager
Nice patio atmosphere and the food quality is really good. Servers are friendly too.
One of our orders of prime ribs was overcooked. It was not medium rare but medium well.
Hello, thank you for taking the time to leave us feedback. I cannot wait to share your kind words with Ringo and the team! Sincerely, Melisa, Assistant Manager
The food, service and ambience are always fantastic at this Chop location.
Hello Ron, thank you for taking the time to leave us such great feedback! We appreciate your loyalty and cannot wait to host you again soon! Cheers, Melissa, Assistant Manager
Always a great meal and ambiance. The Chop team has customer service down to a T
Hello, thank you so much for your most recent review! We always strive for quality food and excellent service so I was elated to get the feedback. Looking forward to your next visit! Cheers, Melissa, Assistant Manager
We thought is was really Good, first time there, will go back for sure.
Hello Don & Colleen, thank you for taking the time to share your experience, it sounds like you had a great time here! I cannot wait to share this review with Tia and her peers. Looking forward to your next visit! Sincerely, Melissa, Assistant Manager
Service and food was excellent! Our Waiter, Frank was efficient and friendly and the Bartender and Hostesses were great!
Hello Harry, I wanted to thank you for taking the time to leave such a nice review about your visit, I cannot wait to share with Frank and the team! We cannot wait to host you again soon. Cheers, Melissa, Assistant Manager
Your website is terrible. I live in Sherwood Park Alberta and ask for the location several times but as I got it booked I found it was in Richmond, BC. Tried to cancel online but couldnt make website do that. So I had to call Richmond direct to cancel. Never did eat there so all ratings mean nothing. But rating the website - Terrible
Relaxing atmosphere and great food. The service was really great as everything was served promptly and to our liking.
Hello, I wanted to thank you for taking the time share your great review. We appreciate your feedback and cannot wait to host you again soon! Sincerely, Melissa, Assistant Manager
Steaks were cooked to perfection. Awesome atmosphere and ambiance. Definitely going to be back.
Hi Tyler, thank you for taking the time to leave us feedback about your visit. We loved to hear you had a great time here. Looking forward to your next visit!Sincerely, Melissa, Assistant Manager
Get patio for happy hour. Excellent food and service
Hello Farley, I wanted to thank you for taking the time to leave such a nice review about your visit, I cannot wait to share with Craig and the team! We cannot wait to host you again soon. Cheers, Melissa, Assistant Manager
Wonderful as usual! Thanks Andy the manager!
Hello, thank you so much for your review. It means a lot when our guests take the time to give us such great feedback. We appreciate your loyalty and cannot wait to host you again soon! Cheers, Melissa, Assistant Manager
Craig was amazing. Thanks for the great service
Hello , I wanted to thank you for taking the time to leave such a nice review about your visit, I cannot wait to share with Craig and the team! We cannot wait to host you again soon. Cheers, Melissa, Assistant Manager
CHOP Steakhouse & Bar - Richmond does offer delivery in partnership with Skip The Dishes. CHOP Steakhouse & Bar - Richmond also offers takeout which you can order by calling the restaurant at (604) 276-1180.
CHOP Steakhouse & Bar - Richmond is rated 4.4 stars by 1801 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.