Cinnamon Bear Grille - Hilton Whistler Resort and Spa
The setting at the 76-seat restaurant and 60 seat Patio features a comfortable yet upscale atmosphere. Warm rich coloring's, fireplace and friendly service make the restaurant an excellent choice for a relaxed dinner.
The server was not very friendly. I was given the 3 course menu and when I asked if she can give me the regular menu, she said the reservation stated only 3 course menu and the manager instructed her to give me just the 3 course menu. I was embarassed infront of my guests I did not want them to think I am limiting their choices. She could just have took the regular menu without saying anything. The place is not even busy so I don't understand her attitude. So bad I will not be coming back. Maybe that's the reason why there are only 3 tables of guests throughout the night.
The quality of the food it the spot for me. It was very delicious. However our server was not attentive at all and had i repeat myself a few times and the server did not describe the food at all. My guest was not impressed with the server but was very impressed with the food.
Service started off slow because there was only one server for entire restaurant but Nicholas made up for it as best he could. He was very friendly & helpful. Also Tim, the manager, was very attentive when we repeatedly had a problem with soda order coming from the bar.
The salmon was excellent as was the vegetable side that came with it. My granddaughter had the kids hot dog & fries & pronounced it the “best hot dog ever.” The other people in my party had the steak & said it was excellent.
Food was delicious BUT service so so slow, for our food and our drinks.
The location where you are sitting in the corridor of the Hilton is odd. Salmon and chicken over cooked.
Took a while for the food to come. The food wasn’t great when it did come.
We went to the Cinnamon Bear Grille for Valentine's Day dinner. We wanted something nicer than a burger joint but not too fancy and the Cinnamon Bear was the right compromise in between. The dining room was nice, pretty quiet considering the noisy bar next door, and the service was attentive and friendly. We started with the Mussels and Garlic, and my husband had the NY strip and I had the Salmon. All the dishes were good though none were particularly noteworthy; the mussels were big and juicy but could have used more garlic, the strip steak was well cooked but wasn't a great cut of meat, and my salmon was dry/overcooked. I did enjoy my homemade ginger and lime soda, and the cheesecake sundae we had for dessert was delicious. Overall I would say it was fine but nothing special.
Clean and friendly. Not too loud so good for large groups. Food is good but unadventurous and somewhat lacking in flavour.
Not good value for money. Way below my expectations.
The restaurant was nearly empty yet we were seated closest to the adjacent bar. The noise level from the pool players in the bar, complete with f bombs, was ridiculous. We left before eating. The prices were consistent with the better restaurants in Whistler but this looked like a motel breakfast area and the noise level made conversation impossible. When we pointed out the noise to the hostess showing us to our table she just shrugged and said, yeah they get pretty loud.
Very poor service. Food came after an hour and was barely edible. Very poor ambiance.
filet mignon and NY strip (it actually was a sirloin) were average, salmon was dry
potato gratin was good
ambiance was meh: very bright with full on pot lights and loud
service was very good !
Food good. Dining room somewhat unimpressive. Service was friendly but understaffed. Will come back but management needs to staff accordingly.
Food menu vastly reduced since last year. Dining room lacks any vibrancy. Most food was ok, some dishes not great.
This restaurant is in the Hilton hotel at Whistler. The food is very good and the service staff are excellent, attentive but not in your face.
Food was great and atmosphere was even better. Waiters were polite and attentive. A very nice experience for our family gathering.
Made a reservation for 9:45 but they didn’t have a table ready for us. Didn’t talk long for the table to get set for us but it seemed they didn’t have anyone’s reservations ready since there were a few other parties there. The food on the menu was good but the buffet wasn’t all that it came out to be
Great food pleasantly served quiet restaurant exceptionally good service
One word...terrible. I would never recommend anyone eat at this restaurant. Portions were extremely small and offered no value whatsoever. I left the restaurant wanting to find a pizza place to fill the empty void in my stomach.
If the idea was smaller portions to make it look like a high end restaurant, they failed. Paying $18 for an appetizer of two scallops that were smaller than a loonie started the evening. The risotto looked like a bowl of green porridge...and tasted about the same. The presentation looked like it was prepared by a thirteen year old who had just watched the food network.
There isn't a whole lot that can be said on the positive. I expected better.
The $39 3-course menu was exception value, hence the high rating. There are obviously much better options in Whistler if you are willing to pay more. Also the tables next to the window dividers between the bar & restaurant can get very noisy.
Stayed for a quick getaway at the hotel, This is the second time eating at the restaurant and the trio menu did not disappoint, great value for 3 full courses, the octopus was tender and flavourfull. My child had the kids menu it was also well priced and had lots of options. We asked for veggies instead of fries and this was not a problem. We finshed of the meal with the sundae it was fun treat. We will be back when it snows.
A good brunch spot inside the local Hilton. High end buffet ingredients (smoked salmon bar) with attentive staff. We ended up eating there two days in a row. Staff talked with my kids both days and remembered details about the conversation from the day before.
I was hesitant when booking this restaurant because of the previous negative Open Table reviews.
We were the second table to arrive for dinner. Upon arrival, our party of 9 was immediately acknowledged in a pleasant manner and shown to our table.
The servers were friendly and immediately presented our party with our menus and asked for our drink order. All our entrees came out at the same time in a timely manner. The meal was tasteful, fresh, and nicely presented.
I have no hesitation in recommending this establishment.
Reserved outdoor setting however when we arrived they seated us indoors even though there was room on the patio - when asked, the issue appeared that they did not want to bus the food out to us on the deck. Was downhill from there - inexperienced staff, poorly timed food (no one recieved food at the same time or even close), most dishes were great, a few misses (steak and kids burger), mistakes on the billing as server was that new/nervous and couldn't figure it out. Improvements needed.
Most of our group was served our food close together but there was a 10 min lull for the last person in our group to be served his dinner. There was only our table and 2 other tables and it was a set dinner so not sure what the hold up was. Good thing we all had appies! 3 course set dinner took over 2 hrs. Our server almost dropped (but luckily caught) dessert before it fell off her tray and onto a guest. Even though food tasted good, it didn’t make up for the service. Likely won’t be back.
The steak was fabulous. I had the trio and the scallops were very good. Also the service was very kind.
Nice food, sitting outside, good dinner.
Very accommodating for a table of 7 during a long weekend.
Great 3 course tasting menu. Delicious and a nice quiet setting on the patio. We really enjoyed the food. Great value.
The summer trio menu was good but the portion side on a bit smaller size. It was a Sat evening , the service was super slow, probably due to shortage of staff. I felt sorry for the server.
Decided to try the new Summer Trio 3 Course menu for a birthday celebration and we were very happy we did. All courses were superb but the scallops were my favourite! Our server was very attentive and made it a special evening for us. We will be returning!
Really enjoyed the tasting menu and high level of service from Winny and team !
Amazing food. Outstanding service. The serving staff as well as the kitchen staff were polite, friendly and very helpful. I would recommend this to everyone who is interested in a great culinary experience at a very fair price. I will be back!
We chose to sit outside. The waiter took us through the storeroom, we had to step over mops to get to the outside!
Waitress was uninterested. Did not know menu well which was surprising because it is very small and limited.
Service slow despite being very quiet.
I tried their 39$ menu and chose scallops and steak under recommendations of the waiter. We sat outside ....and it's quite a walk for the staff to come back and forth. I ordered a glass of wine before my steak came and my wine only came half way through the dinner. I ordered my steak medium and when I realized it was cooked well done I was hungry and didn't feel like waiting for the waiter and having it redone.
I would have been fine but when the bill came, I noticed my meal was quite a bit higher than 39$. I didn't realize there was a surcharge - I was kind of irritated the waiter didn't inform me, since he did recommend those items. Live and learn.
The strawberries and cream were deelish.
I went with some friends and we had a lovely evening. I had the Octopus to start, followed by the Salmon and to finish I had the Matcha Panacotta. All my dishes were great and i really enjoyed each one. The Salmon was cooked to perfection and the Octopus starter was my favourite, also the plates looked so pretty. My friends had the scaplops that were melt in your mouth, followed by the Lamb and had the cheese cake to finish. Again everything was delicous. I can't wait to bring my parents when they come to visit.
Food was fantastic with a wide variety of options on the new summer trio menu. Cocktails were amazing too! Would highly recommend
I would highly recommend the Cinnamon Bear Bar and Grille! Their new Summer Trio Menu is incredible- complete with high quality food and so many delicious options to chose from. I chose the Beetroot Salad as an entree, the Lemon Spinach Risotto as my main and the Cheesecake Sundae for dessert. All of which were incredible! Thank you for the great experience - I will definitely be back again.