elements on hollis
We were honestly so disappointed from every aspect of our experience. From waiting more than 30minutes for our (very simple) food, to having the order come out wrong (worst part - they knew they couldn't provide part of the meal and never thought to come back out and see if this was acceptable) to then having the meal they brought out 100% cold. Not warm or even a tiny bit warm, completely COLD.
I was extremely upset by this point and left for our car while my husband took care of the bill. Obviously no one in their right mind is going to pay for something they didn't ask for that was stone cold, and also wasn't eaten (minus the one bite to find out it was ice cold). Although they took that meal off the bill, I found their lack of empathy to the situation and nonchalant approach to handling the issue also extremely disappointing. Unfortunately, I will not be returning or recommending this place to anyone.
Decor was very tired. Ambience blasé.
Waitress was pleasant and friendly but never inquired about our satisfaction. Food was not good. Hollandaise sauce curdled on the Eggs Benedict. Muffins hard and crusty. Side of potatoes dried and tasteless. Tomato equally bad. In fact both sides looked (and tasted) like they were warmed over from day before.
Would not return.
We went for burger week burgers! They were delicious!
We went for burger week - great, fun and tasty burger - and loved that the chef came out to the table to see how everything was. Comfortable, un-stuffy dining space.
The scallop appetizer is incredible and the farmer's salad was delicious and fresh. Loved adobo duck! Chef Anne Novo is kicking butt at Elements. Will be back.
Great service, staff and food. Would definitely go there again.
Nowhere was it advertised when I booked that the breakfast buffet stops at 11. And brunch starts at noon. So, although the buffet was out entire intention for choosing Elements, we had an option of only a few things on the menu.
When my displeasure was brought to the attention of the manager, I received nothing except attitude. This woman should not be in customer service. At least the waiter tried to make it better by suggesting we wait until noon and they would give us the breakfast buffet price. For which, I think he was reprimanded.
Food was fine, but when you have a specific expectation and it is not met, it's hard to get past that.
As we left, the manager passive aggressively called out "Have a nice day! Good bye!" I would hope that a brand as well-known and well-respected as the Westin would have employees that would reflect that.
Great food...great ambiance...great music...great service... great value. Highly recommend brunch!
I have food allergies. The chef’s adjustments to accommodate them were creative and resulted in one of the best meals I’ve ever had. Thank you
Thank you for a lovely time - ambiance was nicer once the crowd left.
This restaurant was a complete surprise. It was suggested by a lady working at the other end of the street, when I asked. It was one of the top restaurants I ate at in Halifax. Many restaurants are wonderful but this one was amazing. The chef is to be congratulated, my meal was a work of art, and tasted the same way. I had a tuna cooked to perfection and chefs creation underneath, so fresh, tasted like it came out of their backyard garden.I will definitely eat here again. I recommend to all people who appreciate amazing food, that looks too beautiful to eat. The meal surpassed any expectations. Thank you
great sunday brunch buffet, the chef made sure we had everything
The most varied and delicious brunch I have ever had. Would return in a heartbeat!!
Every year we come up to Nova Scotia, and part of our vacation is having Sunday Brunch at Elements, in the Westin. LOVELY brunch!
Fabulous food, impeccable service. The only restaurant we would consider for a small family reunion.
Attended the Sunday brunch, arrived a little early for our reservation and were walked through to our table by the hostess. She let us know about the items available during the buffet. The food was delicious as always and the selection was great. The staff were very friendly. There were larger groups while we were there, so it was a little noiser, and our server didn't attend to us as often, but overall it was a great meal and I will certainly be going again. One suggestion I would reccommend is about drinks, they are at the very end/start of the buffet, which is the furthest from the dining room. If you're going to be having any of the juices they're providing, I'd suggest getting it first and going back, or maybe they'll move them closer or inside the dining room for easier access.
My experience would have been greater have I not been humiliated and frustrated by Kate at the triage booth by saying in front of a crowd that my charge plate was declined again! The truth of the matter was that my credit card was never processed once according to my bank's central office! Otherwise my experience was good!
The food and service is always top notch. Could not ask for a better dining experience.
Our waiter Jose was wonderful! The seafood chowder alone is worth visiting this restaurant for!
Very satisfied with food and service. Ideal place for a business lunch - not too loud and able to hear the table when speaking. Food a little expensive but quite tasty.
We met for a meal with friends. It was our first time at Elements and we were all very pleased with the ambiance, service and food. We have already recommended Elements to friends and family and will definitely be returning ourselves. Top notch!
excellent meals. food laid out beautifully and all was tasty. Wait staff were attentive and pleasant. Only negative was that there was no dessert for our gluten free, dairy free family member. A sorbet would have worked great. She was offered fruit but at this level of fine dining more was expected.
Great food. Really enjoyed the Indian masala. Thank you
Good menu. Great food. Reasonable price. Friendly staff.
Great place. Highly recommend it. Great value for the money. The food was awesome. Our waiter, Patrick. Outstanding, very professional. He would always check back to see if we needed anything.
This is a restaurant that has plenty of space between tables. Conversation is easy in the general quietude of this large hotel dining room. The service was good and food presentation was lovely. Linen on the table.
Excellent service and delicious fare. I would recommend for a fabulous dining experience.
Nothing to stay about the restaurant, good place for brunch. But opentable let us made a reservation at 10.30 but the restaurant open at noon!!!!
We celebrated our anniversary with brunch at Elements. Great way to celebrate!
Our server was very pushy. She wanted us to order right away and kept coming back. She didn't bring a refill to the coffee thermos and was not especially friendly.
She wanted to present the bill almost as soon as the food came ( which was a long wait) and then kept trying to pick up the bill for payment several times. Very pushy and rushed feeling.
Amazing selection and quality at the New Years' Day Brunch. Top quality, with so many choices. Best roast beef I've had in a restaurant in a long time. Excellent service as well. And, a very talented duo of singer/guitarists playing nice background music. This is a pricey endeavour, but for a once-a-year treat, a great experience. This may become a family tradition!
Very nice experience for my grandchildren
Service and food were excellent; it was a Christmas Eve dinner and menu choices were quite varied; our server, Sarah, was well versed in the menu details and wine list contents. She personable, knowledgeable and efficient without making us feel rushed.
The reception and departure processes were similarly well handled.
We went to this restaurant because it received good reviews and the menu looked interesting. Overall we were disappointed as most of the dishes we ordered did not live up to their billing. For example, I had the crab cake which, rather than being delicate, was fried with a heavy and tough crumb crust which completely overpowered the crab. Also, the crab meat was mostly back-fin. Similarly the heavy tomato sauce on the fisherman's stew was too rich for the seafood in the dish, which was limited and compensated for by too much rice. The seafood was also overcooked. The service was OK but more suited to a diner than an upscale restaurant. The young male host (who seated us) was excellent, and we hoped that he would keep serving us during the meal.
I found the food "ok" it was just warm and it was very expensive. The waitress was very nice and there was only 2 families in the restaurant so I would have expected food to be hot. I was disappointed as the reviews were so good.2couples went out we each had 1 drink appetizer,main and a dessert. $284.00. I was great to have the restaurant to ourselves with our friends buts old not go back.
Convenient as we stayed in the hotel but poor value: for $30 per person
Positives : eggs and omelets to order were done well, very basic otherwise, sausages bacon potatoes in buffet tubs. No grilled tomatoes, mushrooms baked beans nothing !
Negatives : pastries were not very fresh, a few slices of dried out cheap cheese. Nothing else.
No fish of any kind smoked or otherwise for a Sunday brunch in Halifax, the carvery was rare prime rib and getting anything except a paper thin slice was like pulling teeth.
Other lunch additions over the $18 breakfast was pasta chicken and a veggie dish with a couple of salads. Very basic food worth $9.99 not $30
Have had brunches in Halifax that offered much more. And elsewhere that offered way more. For the cost it was a poor selection and nothing except the chef cooking eggs was really of value. Or done well
Great meal, had Sunday brunch. No rush very relaxed atmosphere.
I had the lamb shank, my dining companions had the salmon and steak frites. Everyone was very happy with the presentation, flavor combinations and it was cooked to perfection. Lovely meal and a great serving staff.
It's always a wonderful brunch at Elements! Great food!
The menu was disappointing given that reputation is for using local products. Lamb from New Zealand and poorly served pork belly do not entice repeat visits. The place was empty on a Saturday night. Say no more.