Essence of Unionville

We love going here because of the cleaning standards, customer service and food quality. The bar area is currently under renovations and we were unaware however it is just relocated to another area. The restaurant is still in the same area beyond the construction which will end in a week.
The greetings wasn’t great by hostess which we have never experienced before. She was more concerned about our parking and Covid passes instead of welcoming us.
The food was cold at first but they made it right by the end.
We will definitely go back as we have been regulars for years. I think it was just an off night.

Good experience for afternoon tea

I had the high tea which comes with a selection of five sandwiches plus a tray with scones and other items. I enjoyed having the looseleaf jasmine tea. This is a great spot for so many different locations and I will return very soon.

The food is fantastic, Staffa are very nice and friendly. Just the table we sat close the entrance and felt a bit when people came and left through the entrance.

Other than that, we like it very much and highly recommended to friends

After booking the table with opentable, I called Essence of Unionville the next day to confirm my booking and telling them that I am bringing 1 children along. I tried to call at noon (3 times) but no answer. Call at 4pm, but the person that pick up the phone said Essence of Unionville’s staff wont be back until 6pm and ask me for my info and they will return my call. At 7pm, I got a call back from them, I told her I am bring in a child and also asked her more details about their afternoon tea that I had booked. I ask if is a buffet, she said no, because of COVID, buffet style is not serve, but instead we can order from the menu and they will serve us what we pick and as many times as we want. Ok, from that info, I made sure is AYCE.
But....... when I got there, we sat down, ordered our coffee/tea, started to pick what we want on the menu...
Omg... is not AYCE, not buffet tea? I was told it is when I called in!!!

Lovely spot for afternoon tea. Make sure to ome hungry!

Sadly, very disappointing experience. I was there pre-Covid and everything was outstanding with an exceptional buffet spread and wonderful service. Now, food was very disappointing, selection limited and sandwiches and pastries were stale. Extremely expensive and disappointing. We we’re planning a weekend getaway in October in the hotel. I will be canceling.

The service was very good. Our server was attentative and funny. We really enjoyed our afternoon tea.

Thank you to our server Barabra.

Birthday! The staff was great

My love likes it!

Very bad service. Waited 15min to get my first cup of coffee. I wasn't busy at all but the server decided to igino5 customer. Food is bad also. Smoke salmon5 not fresh, waffle like eating cardboard

Our waiter Paul was friendly and provided great service to my family.

If there is a large party it can get noisy and loud. All sandwiches are very tasty and a very generous size for tea service. I find the egg salad and cucumber to be a little plain tasting. Selection is excellent overall and the staff are very helpful and attentive.

The brunch buffet is very lovely. Everything is so delicious! Staff Paul and Barbara are very friendly and excellent service!

It was a good high tea spot. They just need to make it clear that High tea doesn’t start until 2pm. We booked it at 11 am specifically for high tea and we’re not told about it. Also no one reads the specific instructions that you have left through the aap for them.

The food was good, but the price was a bit high. There was not a lot of ambience, but the service was good.

Thanksgiving brunch was done well considering the COVID restrictions. The only think that could have made it better was to have hot vegetables available. Good service.

It was our first time to the Essence. We went there for brunch. It was excellent from end to end. Great food, great service and most importantly, they maintained the Covid protocol safety measures very well. Highly recommend the brunch. The food options were of a healthy choice. Good job!

Enjoyed my first visit here. Came for the Sunday Market Brunch Buffet. There is a menu you can order from, as well as stations to get food from. Each station has plexiglass, with an employee standing behind it who serves you the food. Note: we asked for items, such as the french toast and pancakes, as they were not listed on the menu. It is $45 per person. Highly recommend!

We were happy with the food and service, although prices are a bit high. The decore needs some updating as it is out of date. As a person who has a sensitivity to fragrances, I had a hard time sitting in this restaurant. The hotel air freshener is very strong and unpleasant to me. I could actually taste it in my mouth and it gave me a headache. I would it be able to go back eve though we enjoyed the food and service.

Food was served hot. Very tasty. In fact, it kept up its reputation. Will come back again.

Not the same service and food quality as before. Please don't use COVID as the excuse. the raw oysters were just bad, smell fishy and looked like they were thawed from frozen foods. Crab legs had mushy texture. Roast beef is tough to chew on. Dessert pastries were just bad. All food quality is simply bad to be served in a Hilton brand hotel. Server was disorganized and served dishes came out short on quantity ordered.

Terrible experience!

Really just ok..not wow.. I really don't know what else to say about it

Love the ambiance and the dessert buffet.

My husband and I went for a Valentine's Prix Fixe 4-course dinner on Feb. 14, 2020. The food was delicious and was elegantly displayed. The buffet desert table was thoughtfully decorated with Valentine's theme. V. courteous and professional service. A nice bonus of having live piano music with singing of songs all to my liking. Will definitely return & will recommend it to friends! Well done, Essence of Unionville!

very mediocre restautant. server is not professional at all. food is disgusting and not cooked well

It was our first time. The food was great! The ambience was perfect, not too loud. Service staff were attentive. Free parking.

New Years day

Worst Christmas buffet ever.
Food choices r very limited compared to the price.
Stop serving oyster from 7 pm.
They took the chocolate fountain away before we got chance to try.
Overpriced.
Service is ok though.
Food r really average.

Oysters ran out by 7pm and dessert table was half emptied by 8pm. If you do not plan on eating at 5pm or 5:30 the latest, you will be disappointed that the specialty foods were all gone!

Since the restaurant is in a hotel, it lacked the Christmas ambience in the dining areas. Most of the Christmas décor is in the buffet area.
We didn't like the fact that the server took the card for payment and walked away with it for several minutes. I suggest to get a portable payment machine like they have in shops and restaurants.
Other than the above comments, my family and I had a wonderful dining experience. We will return next Christmas.
Thank you.

Not Enough variety of food! But I do lovr the raw oysters and sushi sections

Really disappointed by the food available and were not told the buffet would be ended at 8:30pm. Our reservation was at 7:30pm and glad that we were early at 7pm. Otherwise if on time, would not have anything to eat for nearly $85 (all in) per person. Christmas pudding, fruit plate, soul, were nearly empty by 7:45-8pm. We asked for replenishment but did not get done. Not worth it at all..very unhappy as we invited 2 guests to join us for the Christmas Eve dinner. We were there also in 2018 Boxing Day Brunch and way better.

Not worth the price it charged. Could be much better. The kitchen staff were not very keen on refilling the food, especially the hot items. Not enough fruits selection. The live music is mediocre.

Sunday Brunch offers a wide variety of food, loves the roasted beef, turkey. Ravioli is delicious. Seafood station with King crab is a pleasant surprise. Should save room for Dessert station .....as there are a lot of goodies to pick and choose. Services are very good! We enjoyed ourselves very much there !

Our waiter Tuvin was a Rockstar. Guy is great. Funny, good attitude.

We went for the afternoon tea. It was excellent
The service was wonderful. Beautiful hotel
Definitely will go again

Last year was excellent and lots of people. Somehow this year is less than half of the people. Food was much better last year. The service was ok, example there was no soup bowls until I asked for it. Then they didn’t put out soup spoons and small plates for soup bowls. Remember the price is $65 plus service charge, so I expected a little bit better organized.

Went to try their afternoon tea buffet, the food was sadly very underwhelming. Almost the entire selection of cakes and pastries were store-bought, maybe 3-4 items at most were made in-house (the difference in taste was noticeable). Unfortunately for a restaurant inside of a hotel, the overall experience was disappointing. Perhaps their lunch or dinner options may be more promising.

Seafood bar was bad, crab is not fresh, shrimp is literally still frozen, the roast beef was okay but nothing special, nobody should eat their sushi and dessert is probably the worst out of all.