Firestone Restaurant and Bar
Please note: Firestone is unable to accept reservation requests on the patio
The Firestone Difference
Our bread and pizza dough are made fresh daily.
Our soups, salad dressings, and signature sauces are made in house and from scratch.
We are proud to serve Alberta Gold Premium Beef.
We make all our desserts in house.
We pour only premium brand liquors as house brands.
We aerate all of our glasses of wine.
We offer a new Feature Menu every 4-6 weeks.
We ordered two bowls, and they were both terrible. The Red Curry did not have any sauce and the Ginger Beef did not quite have the right taste and was also dry.
The Manager was terrific and took care of everything. Great service throughout by the Manager even before our complaint.
A bit of quiet ambient music would add atmosphere.
Food was mediocre. My husband's roasted beef was too salty, the mashed potato that comes with it was a little bland.
My lobster pot pie doesn't even comes close to a real lobster pot pie. It's more like a soup, again, salty.
The drinks were okay. Server was nice and friendly. It seems busy but we didn't have to wait for so long for our food to arrive.
Overall I don't think it's worth our money, probably won't be back and won't recommend.
Was excellent service and food. Expected it to be a bit of a classier restaurant and there was more kids there then I expected. Over all we had great service and left full and happy!
I think Friday was definitely an off night for Firestone. We were seated near kitchen; so noisy. Food was late and cold. 1 out of 4 meals was fine. We have eaten there several times and always enjoyed our time at Firestone but our waiter was rushed off her feet; the chicken Marsala was tasteless; mashed potatoes cold and Caesar salad soggy.
We certainly will return but only to the lounge side. In all fairness, it was extremely busy.
I went to Firestone for my mother’s 50th birthday and she got her food made twice wrong and no benefit to the table was made. Was supposed to make the food to go for her so that the cooks could take there time to make it but nothing was given to us and service was awful. Took forever to get meals and desserts and the desserts were even melted when got to the table. I loved coming to firestone before this but with the lack of effort, We won’t recommend to a friend or family again.
We expected more when paying over 100$ for food...
Food was great however service was slow & only saw our waiter once after ordering.
Love Firestone! We sat on the patio snd that is our favorite spot. Last year we tried a different restaurant for our birthdays but we ended up back at Firestone! Birthday tradition for past 5 years
Got our order wrong twice in a row... never did get it correct. Problems in the kitchen were obvious...
Overall good experience but waited over an hour for our entree’s
We stayed at the Coast hotel and decided to try Firestone for dinner. We made a reservation and were seated immediately. Great service, fun rum drinks and what a meal!
Meatloaf was boring but mashed potatoes were nice. Saskatoon berry pie was the best part of the meal.
Loved that we could make the reservation online. We’re seated immediately.
We had a good meal on the patio. The service was not so good as the waitress didn’t come back to top up water or to ask if other drinks were wanted. The food was good be reasonably priced.
My only complaint is that food took over an hour to come to our table. When I asked our server when it was coming, she stated that they were just really busy and backed with orders. This confused me because I counted 6 empty tables around us.
Meal was very good, waitress was good but it took the Bar 3 tries to get our after dinner Spanish coffees right. As well I asked for no cheese on my Caesar salad and got one of the 2 cheeses.
We were able to sit on the patio. It was lovely. We had great service and everything tasted yummy.
We love checking out Firestone. It’s probably one of the more fancier places in Lethbridge. Took my parents here, who are from out of town, and they don’t overly enjoy going out to eat too much anymore because they are normally let down. Well my father was quite impressed with the ambiance and the food at Firestone. Our waitress was in training but did an amazing job. Really enjoy this restaurant.
Went for supper for our anniversary. The food was excellent and the service great!
Awesome food, big plates, awesome service and good pricing. A very friendly bunch for sure, I’ve been recommending this place to everyone I’ve talked to, keep up the good work. We will be back for sure 🍻
We didn't realize how noisy it could be and had hoped for a quieter evening, our mistake. Also, the service then we found a bit lacking as our waitress was quite busy. So much to the point that our ice cream we received for dessert was melting, but still brought to our table?? Acceptable, not really, but she at least took it off the bill.
Love Firestone. One of our favourites. Had great service and great food.
Sat up at the bar in the lounge - Presley served us and was a great bartender /server. Still love those Chili lime mango margaritas! Yum yum. I still think it’s weird to see children in a lounge tho - no matter what time of day or night (this was about 6-8pm) I guess I’m old school and still think of lounges as an adult only section. But overall was a good night, good meal, great service and great drinks!
Love the flowers, a bit noisy because of one particular guest especially on his phone. Affordable meal really (don't raise the price because I'm telling you this) great cheesecake!
Delicious. My favorite restaurant in the city.
We were seated in front the far southeast corner of the outdoor patio, but the table and chairs had not been cleaned. I un knowingly sat on a dirty chair covered in ketchup and there were food remnants (whole potatoes halves) on the ground below our table.
There were no place setting and when we requested these, one set came out wrapped in a dirty napkin. The restaurant staff were advised, but seemed annoyed with us. Our meals also came out with errors in the order and it was flipped back on us as a misunderstanding. The servers just wouldn’t take responsibility for anything.
This was the first time we have ever had this lack of service and care. We were very disappointed...
Really great service. Loved the sriracha ribs! A little wait for our mains but worth every minute.
Service and food was fantastic. Always love the feature menus.
My sisters favorite place to eat for the onion rings. They are no longer on the menu
Great time at Firestone on the patio! Food was great and service provided by Lane was exceptional 😎👍
Our servers, food and ambience were great as we dined on the patio. Very disappointed in reception. 3 people standing behind the desk with backs turned and attention elsewhere; no greeting. I had a reservation and wanted to check in but as I was not acknowledged within 2 minutes, I just walked into the Restraunt and found my party who had been seated prior to my arrival.
Good service. I ordered the chicken and it was so dry I couldn't finish it. I did tell the waitress she didn't do anything. We went for our anniversary. The drinks were great and so was dessert. Meal was not. Patio is beautiful.
Steaks were a little pricey so I had the Louisiana burger, and my girlfriend had the York shire pudding stacker, we split a piece of salted caramel cheese cake. The ambience was outstanding and even though it was packed we were still able to have a intimate dinner and conversation.
A bit pricey, but the ambiance and generous portion sizes far made up for it. Delicious French fries!!!!
Great meal experience...
Visitors from Europe
I might recommend but it was Approximately 45 min. Before our food came after waiting a bit to order and there was nothing special about the “ fancier” of the burgers, the waffle crispy potato things were way over done and my sister in-law commented on the fact that there was a huge discrepancy in the 6-7 pieces of the potato crispy things on my plate compared to the much more generous amount that she and my husband received with their burgers. We rarely eat out and this experience reminded us that the promised deliciousness never meets reality. We did not complain while there as this was our treat for our mothers 75 th Birthday.
Also I made the reservation well in advance and we still had to wait 15 min before being seated while others who had not booked where attended to and then asked to wait. My understanding of a reservation for a specific time means there is no waiting period...your table is booked is is reserved!!!! You say I have a reservation and you are led to your table!
Had reservations for 6pm but it took 1.5hrs to get our food. Salmon was over cooked and served without the prawns. The burgers were served on soggy buns. The whole experience was disappointing. They gave us 1 free dessert for our party of 4 as compensation for the wait. Moxies would have been the better choice for us.
Not good at all. Had five people in our party and the meal was terrible sent back several times and stil to no satisfaction.
Hi Hector, I am very sorry that you last visit was not as enjoyable as it should have been. I would like to get a few more details from you about your visit so that we can properly correct the situation and work to get you cak in the restaurant for a more memorable visit. Could you please email me at firstname.lastname@example.org