Frankie's Italian Kitchen & Bar

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1. ME

   MeganE

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Absolutely delicious pizza and the mushroom ravioli was amazing!
   

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2. OS

   OliviaS

   1 review

   5.0

   1 review

   Dined on May 31, 2023

   overall5food5service4ambience5

   The meal tasted very delicious . Our dessert were very good amazing. They were very patient when we were taking out time with the menus. Lovely! Will be coming back!
   

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3. DH

   DouglasH

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined on May 29, 2023

   overall4food4service5ambience4

   Great place to have a wonderful dinning experience before going to watch a concert or play or sporting event. Food and service is always consistently of high quality.
   

   Frankie's Italian Kitchen & BarResponded 6 days agoHi DouglasH, We're happy to hear that you had a wonderful experience! Thank you for your feedback and we look forward to seeing you at Frankie's again soon :-)
   

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4. L

   Lulu

   Vancouver

   76 reviews

   vip
   5.0

   76 reviews

   Dined on May 28, 2023

   overall5food5service5ambience5

   as always a wonderful pre-show lunch! the lemon mousse dessert is soooo delicious
   

   Frankie's Italian Kitchen & BarResponded 6 days agoHello Lulu, Thank you for your feedback. We agree, our lemon mousse is heavenly :-)
   

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5. DS

   DebraS

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on May 28, 2023

   overall5food5service4ambience5

   After concert breakfast. Food was great only negative is the waiter was not very attentive. Walked away as we were still ordering, didn’t ask how we wanted our eggs and we weren’t offered coffee refills till just as we were leaving. Overall though still think it’s a great place for a meal.
   

   Frankie's Italian Kitchen & BarResponded on May 29, 2023Hi DebraS, Thank you for your detailed feedback. My apologies that our service didn't live up to your expectations or our standards. We are happy that you still think we're a great place for a meal and hope to see you again soon - Judy T. Customer Service Manager
   

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6. GR

   GRAEMEC

   1 review

   5.0

   1 review

   Dined on May 28, 2023

   overall5food5service5ambience4

   Good menu, the food was delicious and the service was excellent
   

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7. OT

   OpenTable Diner

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on May 28, 2023

   overall5food5service5ambience5

   The night of concert and it was so busy. So glad we made reservations. Took them a little while over our reservation time but it is totally understandable with how busy it was. Service was great. Food was delicious.
   

   Frankie's Italian Kitchen & BarResponded on May 29, 2023Hi There, Thank you for your feedback and understanding. We apologize that you had to wait for your reservation. We are happy to hear that you had a great visit and we hope to see you again soon! - Judy T. Customer Service Manager
   

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8. s

   stevestonite

   Vancouver

   6 reviews

   3.0

   6 reviews

   Dined on May 28, 2023

   overall3food4service4ambience1

   Last Saturday early evening this was essentially a bar not a restaurant; bursting with loud Luke Combs concert country fans who were determined drinkers. We were looking for a nice family dinner with out of town guests. The manager tried to help by finding earplugs for our young granddaughter. In retrospect we should have left before ordering. Also due to these crowds only one of the two women toilets was operational. Recommend you check out what concerts are on across the street before booking. Very disappointed.
   

   Frankie's Italian Kitchen & BarResponded 6 days agoHello stevestonite, Thank you for your feedback. We are sorry to hear that your experience did not live up to your expectations. We appreciate your recommendation to others regarding the noise level during an event night if they would prefer a more quiet dining environment. We do hope that you will dine with us again soon.
   

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9. T

   Teris

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on May 27, 2023

   overall5food5service5ambience5

   Happy hour prices are great! Went before a concert, has packed but service still good 😀
   

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10. KS

    KendraS

    1 review

    2.0

    1 review

    Dined on May 27, 2023

    overall2food2service4ambience4

    A party of four prior to the Luke Coombs concert. My girlfriend and I ordered chicken & gnocchi for dinner. We were busy chatting and never noticed until we were at the concert that we had no chicken in our meal but rather a small order of gnocchi? We were billed for chicken & gnocchi. I left a message on the restaurants voicemail but I don’t expect to hear back from them!
    

    Frankie's Italian Kitchen & BarResponded 6 days agoHello Kendra, I'm glad that you had a chance to speak with Tony our General Manager to address your concerns. If I can assist you with anything else, please contact me at info-van@frankies.ca - Judy T. Customer Service Manager
    

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11. AB

    AngelaB

    1 review

    5.0

    1 review

    Dined on May 27, 2023

    overall5food5service5ambience4

    Peter our server was amazing! The beet steak salad was a 12 out of 10, so was the affagato dessert:) yum!
    

    Frankie's Italian Kitchen & BarResponded on May 29, 2023Hello Angela, We're so happy to hear that you had a great experience at Frankie's. We agree, Peter is amazing, and so is the beet salad and affagato :-) We hope to see you again soon! - Judy T. Customer Service Manager.
    

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12. AG

    AndrewG

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on May 27, 2023

    overall4food4service5ambience5

    Kids menu is a great value. $14 for huge portions including a drink and gelato. Will definitely come again!
    

    Frankie's Italian Kitchen & BarResponded on May 29, 2023Hi Andrew, Thank you for your feedback. We really appreciate it and hope to see you at Frankie's again soon!
    

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13. SS

    SusanS

    1 review

    5.0

    1 review

    Dined on May 26, 2023

    overall5food5service5ambience5

    Our experience was lovely, waiter was attentive and friendly, food delicious and icing on the cake was a birthday dessert with a candle! that was on the house. Would go back again!, especially since it is has the same name as my husband!
    

    Frankie's Italian Kitchen & BarResponded on May 29, 2023Hello SusanS, We are so happy to hear that you had an excellent time at Frankie's :-) Say "hello" to Frankie's for us and hope to see you both again soon!
    

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14. KW

    KateW

    Tampa

    4 reviews

    5.0

    4 reviews

    Dined on May 24, 2023

    overall5food5service5ambience5

    The food was delicious - we had a salad m, linguini with Alfredo, and spaghetti with meatballs. Our server, Cara, was very professional and friendly. She deserves 10 stars! Kate and Ray Woods
    

    Frankie's Italian Kitchen & BarResponded on May 24, 2023Hello KateW, Thank you so much for your feedback. We are so happy to hear about your positive experience and we will definitely share your comments with Cara and the rest of our team. We hope to see you at Frankie's again soon. - Judy T. Customer Service Manager
    

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15. AC

    AnnaCharli

    1 review

    3.0

    1 review

    Dined on May 24, 2023

    overall3food4service2ambience5

    I came back because my first visit the week before was incredible! Unfortunately this week wasn’t an experience that made me want to come back. I’d still recommend Frankie’s for the food though but the service wasn’t good this time around.
    

    Frankie's Italian Kitchen & BarResponded on May 24, 2023Hello AnnaCharli, Thank you for dining with us. We are sorry to hear that our service didn't live up to your expectations and to our standards. We appreciate your feedback and hope that you will give us another try.
    

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16. JJ

    JohnJ

    Las Vegas

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5

    This an awesome restaurant that our family enjoyed while in Vancouver. The staff is friendly and knowledgeable with lots of gluten free options. The food was amazing!
    

    Frankie's Italian Kitchen & BarResponded 6 days agoHi John J, Thank you for your feedback. It is greatly appreciated and we hope to see you and your family the next time you're in Vancouver!
    

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17. TK

    TricisK

    Vancouver

    1 review

    5.0

    1 review

    Dined on May 18, 2023

    overall5food5service5ambience5

    Fabulous service and food. Great happy hour menu too
    

    Frankie's Italian Kitchen & BarResponded on May 24, 2023Hello TricisK, Thank you for your feedback. It is greatly appreciated! We hope to see you again soon.
    

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18. GO

    GildaO

    New England

    18 reviews

    4.0

    18 reviews

    Dined on May 17, 2023

    overall4food4service4ambience4

    This cute Italian restaurant was right next to our hotel- very convenient. We went for dinners (twice), but they also open for breakfast and lunch. Both times, we sat outside, which was delightful. (The server was kind enough to lower the music -way too loud). The food was tasty and the server attentive. (It took till the second visit that we realized we should have been served bread and dip- none were offered the first time). v Of some concern were the mixed messages about some food items. The first night, we asked if the eggplant parmigiana could be served other than a sandwich- the server indicated that was not possible- we later found out this could be done. The second night, we ordered the item as an entree, not as a sandwich. The result was a half of a small eggplant, certainly not parmigiana dish, not worth the variation. The salad was fresh and flavorful, as was the side of grilled fish. The dessert with ice cream and espresso was delicious! A great treat!
    

    Frankie's Italian Kitchen & BarResponded 6 days agoHello Gilda, Thank you for your feedback. Our apologies for the mix messages. Your comments have been brought to the attention of our management team and have been addressed. We do hope you will give us another try.
    

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19. E

    Eddy

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food5service5ambience5

    The service was exceptional, food was on point and authentic. I Would definitely recommend for any special occasion with friends or relatives. Must come and experience at least once.
    

    Frankie's Italian Kitchen & BarResponded on May 16, 2023Hello Eddy, Thank you for your wonderful review. We appreciate it and hope to see you again soon.
    

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20. LL

    LL1962

    Vancouver

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 15, 2023

    overall5food5service5ambience4

    Delicious pizza and pasta and Caesar salad! Good size portions too
    

    Frankie's Italian Kitchen & BarResponded on May 15, 2023HI LL1962, Thank you for your feedback. We're happy to hear that you enjoyed your meal. Hope to see you again soon.
    

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21. SA

    SeanA

    Vancouver

    7 reviews

    vip
    2.0

    7 reviews

    Dined on May 14, 2023

    overall2food2service5ambience4

    The main course was mediocre. The desert definitely lacked, specifically the caramelized banana was atrocious. The ice cream it came with was excellent. The caprese salad was premade and marinated way too long and made the tomatoes soft. Also had peppers which is very weird for a caprese. It was very disappointing. The food was surprisingly mediocre but usually it is very good. So it was shocking.
    

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22. AG

    AshG

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Excellent food, excellent service, excellent live music.
    

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23. JM

    JohanneM

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Very good service and very very good and taste meal
    

    Frankie's Italian Kitchen & BarResponded on May 15, 2023Hello JohanneM, Thank you for your feedback. We greatly appreciate it and hope to see you again soon!
    

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24. VR

    VancouverReviewer

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    The servers were attentive, the food very good. It was a great place to have dinner before going to Queen Elizabeth Theatre. Since the weather was perfect we had a nice table in the patio.
    

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25. W

    Whinney

    Vancouver

    9 reviews

    5.0

    9 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Excellent. The service, food and atmosphere was all good, an enjoyable evening.
    

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26. AH

    AnchiH

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service4ambience5

    We love everything we got and the portion is perfect. We ended up really filled when we left the restaurant!
    

    Frankie's Italian Kitchen & BarResponded on May 15, 2023Hello AnchiH, Thank you for your feedback. You know what they say about Italian food.....3 days later you're hungry again :-) Hope to see you again soon!
    

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27. LD

    LindaD

    1 review

    5.0

    1 review

    Dined on May 10, 2023

    overall5food5service5ambience5

    Great food and excellent service. We were a party of 4 and we all loved it. Would definitely recommend it.
    

    Frankie's Italian Kitchen & BarResponded on May 12, 2023Hi LindaD, we're happy to hear that you had an excellent time at Frankie's. Hope to see you and your friends again soon!
    

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28. DT

    DinTO

    Toronto

    16 reviews

    vip
    5.0

    16 reviews

    Dined on May 7, 2023

    overall5food5service5ambience4

    CASARECCE BOSCAIOLA. Incredible pasta dish. I asked the server about it because it sounded intriguing. Highly recommended. If you’re a meat lover this is for you.
    

    Frankie's Italian Kitchen & BarResponded on May 8, 2023One of our favs! You can't go wrong with our casarecce boscaiola :-) Happy you enjoyed it as mush as we do.
    

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29. SS

    SScott

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on May 7, 2023

    overall5food5service5ambience4

    It was a wonderful first experience! The waiter was charming and attentive and the food was delicious! I haven’t had an Affogato that good in a long time.
    

    Frankie's Italian Kitchen & BarResponded on May 8, 2023Hello SScott, We're so happy that you enjoyed your experience at Frankie's and we couldn't agree more about our amazing Affogatos :-). Hope to see you again soon!
    

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30. BL

    BrianLP

    Las Vegas

    34 reviews

    vip
    5.0

    34 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Great service and meals once again. We come here often before and after sporting events and always enjoy it. The staff are great and food is always wonderfully consistent. See you again soon.
    

    Frankie's Italian Kitchen & BarResponded on May 8, 2023Hi BrianLP, We're so happy to hear that you had a great experience at Frankie's and we look forward to seeing you again soon!
    

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31. DS

    DarrylS

    1 review

    5.0

    1 review

    Dined on May 7, 2023

    overall5food5service5ambience5

    Great service and food was good. A little noisy and hard to chat but the energy was hood
    

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32. r

    roberto

    Vancouver

    5 reviews

    5.0

    5 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Second time here. Will keep coming back. Excellent food and service.
    

    Frankie's Italian Kitchen & BarResponded on May 8, 2023Hi Roberto, thank you so much for your feedback. We will be sure to share this with our team. See you again soon!
    

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33. CK

    CarolK

    Tampa

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 5, 2023

    overall5food5service5ambience4

    Great selection of appetizers. A little noisy, but it was very busy. Food was great. Would be nice if there was a little variety on wine list.
    

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34. SG

    SGranvilleguy

    Vancouver

    6 reviews

    5.0

    6 reviews

    Dined on May 5, 2023

    overall5food4service5ambience4

    I had mushroom ravioli and found it a little too salty and rich for my taste, but not everyone would share that assessment. Service from our server was excellent.
    

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35. MM

    MissyMoo

    Seattle

    4 reviews

    5.0

    4 reviews

    Dined on May 3, 2023

    overall5food5service5ambience4

    Even though I ordered the prawns, but got the calamari, I didn’t even realize it until later that evening! It was excellent anyway and was a wonderful dinner from start to finish! Highly recommended!
    

    Frankie's Italian Kitchen & BarResponded on May 4, 2023Hi MissyMoo, Our apologies for the error. We're happy you enjoyed our calamari though :-) We appreciate your feedback and hope to see you again soon!
    

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36. M

    Morrisclan

    Portland

    2 reviews

    5.0

    2 reviews

    Dined on May 3, 2023

    overall5food5service5ambience5

    Server was amazing, food outstanding. Celebrated our anniversary and it was worth it
    

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37. GF

    GlutenFreeGirlBC

    Vancouver

    13 reviews

    5.0

    13 reviews

    Dined on May 3, 2023

    overall5food5service5ambience5

    Great energy in the restaurant before the Shania Twain concert! Our server, Philip, was very friendly and knowledgeable. For those who are gluten free or have Celiac Disease - highly recommend the Beef Carpaccio as well as the Lamb Shank.
    

    Frankie's Italian Kitchen & BarResponded on May 4, 2023Hi GlutenFreeGirlBC, Hope you had fun at the concert! Thank you for your feedback. I will share your comments with our team and give a shout out to Philip :-)
    

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38. SH

    SusanH

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on May 3, 2023

    overall5food4service5ambience5

    We appreciated being in the back room where it was a little quieter. And appreciated the gluten free options.
    

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39. MH

    MarkH

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food4service5ambience5

    Great service, great location, good food and a good price point.
    

    Frankie's Italian Kitchen & BarResponded on May 4, 2023Hello MarkH, Thank you for your feedback. I will happily share this with our team!
    

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40. TF

    TonyF

    1 review

    4.0

    1 review

    Dined on May 2, 2023

    overall4food4service5ambience4

    Excellent food and service. A person has to go through the lobby of the Georgian Court to access the washrooms.
    

    Frankie's Italian Kitchen & BarResponded on May 15, 2023Hi TonyF, We appreciate your feedback and hope to see you again soon,
    

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