Frankie's Italian Kitchen & Bar
The service was wonderful the best with Tom. the food was good and a nice atmosphere< would go back again .
staff was friendly. pasta was not as fresh as expected
Online I reserved a table. This was confirmed by email
When we arrived at restaurant it was closed?!
One hour later I became a mail;
We understand that plans can change unexpectedly. We learned from Frankie's Italian Kitchen & Bar that you weren't seated for your reservation on Monday for 2.
The food was very good, but the portions were on the small side.
Had dinner with the family prior to a concert. Server was very good as was the food. Would definitely go again.
Excellemt service. Food was very good. Loved the specials
Perfect for preconcert dinner and fantastic food. Recommend reserving a table to avoid disappointment
We checked out their menu online before going, once we got there the server had no idea what we wanted because their menu changed and they didn’t update their website. Pricing was also different. Server was new so I can’t blame her but management should update their site. Bartender didn’t know how to make basic cocktails that were in their online drink menu.
The pizza was good. Service was great. Didn’t care for the Chicken Linguini, the sauce tasted like marinara with a dash of cream added. Didn’t taste the pesto.
We did go to Frankies 3 times. The first two was excellent on 21 and 22 september but third time was like they wanted us out in some aspects. No bread delivered prior to meal so asked for it. Took long time to get drinks. So we got drinks food and bread all together. 2 october. Food was ok but not as good as the first two. We did recommend you to other tourists prior to third time. I wouldnt recommend again.
If you want a loud pretentious unauthentic Tuscan eatery with poor service, then this is the place for you. Stay away from the Bolognese > awful.
THE TIRAMISU WOW!!! Best I’ve ever had hands down!! Will definitely be back to try more of the menu, lasagna was awesome too!
Excellent service food and experience. Would definitely recommend to family and friends
Food was tasty though they got order wrong.
Service was very slow and you could evidently tell they were understaffed.
Ambiance was nice and loved the vibe yet was a little too noisy.
Service was incredibly slow. Our server said she had “tables on the patio” and that’s why she was ignoring us. Hostess ignored us. We had to initiate our conversation. Told her we had reservations but she apparently didn’t check us off because we got e mail from Open Table saying we didn’t show up. Food was good but I would never go again.
It was the best past I have had in a long time, and the cheesecake is fantastic
This was a good place to go just before the theatre but get there early as the service is a little slow.
Fantastic night! There was 7 of us and we were given a nice round table which I love, we all had plenty of room. The food came out hot and delicious and everyone really enjoyed their meals. The best part of our night was our server Tim. He was an amazing person, made us laugh was very attentive, such a professional. Would recommend to anyone and will definitely be going back next time we are in Vancouver.
Great food, friendly staff, not outrageously priced, comfortable atmosphere (not stuffy or pretentious). Perfect for a casual dinner out.
Gluten free options taste amazing with good texture. Service was very slow
Was not disappointed with my Italian sausage rigatoni pasta and 9oz Summerhill Syrah, completely satisfying. I love coming here before a game or concert, sets the evening off right.
Great Italian cuisine, service was good, enjoyed the lasagne and pasta dishes, lovely cheese and biscuits selection with honey.
Made reservations through OpenTable and was seated shortly after we arrived.
But it was over 15 minutes before someone asked if we had been to give menus or ask for drink order.
Sees they were understaffed and our table was not assigned a server.
Our meals were very tasty but service needs addressing.
Service was slow. The server pretty was sweet but felt she ignored us a few times. Other table that got after us got served with the bread first and when we asked, she said the new batch was in the oven. The bread came and it was cold, which obviously didn't seem it just came out of the oven. Beer took longer than usual and she said the keg was being changed. It might be true but a couple of excuses in a row when we tried to follow up just seems a bit odd. Food was okay. We would be back if there are no other options.
Good burger. Good beer. Convenient spot before an event at Rogers Arena or BC Place.
Great food. Quick service. Handily located across from BC Place Stadium. I want to come back to check their Jazz Nights.
Good Italian food in a lively restaurant some may find it a little noisy on certain nights .
Great restaurant, fabulous food once again. We had friends coming into Vancouver to go to Rogers Arena. This restaurant offers very tasty food and good location to attend events at BC Place or Rogers Arena... also very centrally located to just wander Vancouver. Our friends enjoyed it, and found that they were quite happy with the prices for a downtown restaurant.
One of our favourite restaurants but unfortunately the Caesar salad we ordered with cheese on the side arrived at the same time as the entrees. One person can’t have cheese but the waitress did make amends by producing a second salad w/o cheese after the entrees hence the 4 stars
We had a lovely meal! The mussels were AMAZING and the arancini was very good.
Excellent service and great food as always! We have been here before so we were not dissapointed.
Frankie's my go to when we're in town for a concert or game. I know we'll be fed well & looked after. Consistent great service & great food, love it. Enough options for everybody.
Tim was an excellent waiter. He was knowledgeable regarding menu choices and attentive to our needs. The selections on the menu were varied enough that there was something for everyone. Our meals were excellent. The tira misu was sinful and supremely delicious. If we ever get to Vancouver again a return visit will be on our list.
We ordered fried calamari. It was tough to eat. Probably, it was reheated product not freshly made. Next we ordered "catch of the day" fish dish. It was supposed to be fresh tuna. Smelled very fishy. Obviously it was not catch of the day. It was caught few days ago but served as fresh. All in all it was extremely disappointing dinner. Do not recommend this place even to my enemies.
We were unsatisfied!! The food was cold and no plates and drinks were watery
We had a group of 6, and we all ordered different entrees. All were great. Nice atmosphere and excellent service.
Don’t order the risotto.
Some of the best Italian food I have EVER HAD. Lasagna and shrimp scampish was unbelievably delicious!
Tasty food, excellent service and pleasant atmosphere