Glowbal

4.4
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1853 reviews
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CAN$30 and under
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Contemporary American
Glowbal is the namesake and flagship restaurant of Glowbal Restaurant Group. Located in Vancouver’s newest architectural landmark, TELUS Garden. This West Coast menu features a large selection of steaks, seafood, and pastas. Gluten and Vegetarian friendly.

Private Dining

Large parties have their pick of the biggest selection of private dining rooms in the city, each space offering a distinct personality, think gold wallpaper vs quilted leather cladding.

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What 1853 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
Food
4.4
Service
4.4
Ambience
4.1
Value
Noise · Moderate
89% of people would recommend it to a friend
5
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OT
Vancouver
1 review
Dined 3 days ago
Overall 4Food 3Service 5Ambience 3

Our host and server is very attentive. Service is prompt. Floor manager came to our table just to reassure that my food is safe due to my anaphylaxis reaction to sesame. I'm a happy customer 👌

Glowbal
Responded 18 hours ago

Dear valued guest, Thank you kindly for taking the time to review Glowbal. We certainly take allergies and dietary restrictions very seriously and I am glad to hear that the right protocol was followed. Please come and join us again soon. For future reservations we can be reached at 604 602 0835 or by email at guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Relations Manager

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D
Vancouver
1 review
Dined 3 days ago
Overall 4Food 4Service 4Ambience 4

Very good experience. Good unobtrusive service, good choices on brunch menu, food was well prepared & presented. I liked that we could book a reservation and not stand outside on a rainy morning. The reception could have been a bit organized.

Glowbal
Responded 16 hours ago

Dear Guest, Thank you so much for taking the time to review Glowbal. We are very happy to hear that you had a very good experience with us. It’s always a great idea to book a reservation here. We can be reached by phone at 604 602 0835 or by email at guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Relations Manager

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CT
Vancouver
3 reviews
Dined 4 days ago
Overall 5Food 5Service 5Ambience 3

Fourth time eating here over a period of several years. Hands down this was the best experience. Service was friendly and prompt. Food was excellent. Drinks were refreshing. Will come back and will definitely recommend to friends.

Glowbal
Responded 17 hours ago

Dear Guest, Thank you so much for the five star review. We are very pleased to hear that you continue to enjoy your experience with us here at Glowbal. The recommendation is greatly appreciated and we look forward to your next visit! Sincerely, Ayushi Minhas Guest Relations Manager

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DB
Seattle
2 reviews
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Love, love, love Glowbal. I have been there twice and both times top notch!! If I lived in Vancouver, I’d go more often. The food is outstanding but what is even better is the service. I’ve never had better service anywhere else, and I travel a lot. Keep up the good work! The menu is so varied that there is something for everyone. Even noticed the vegan option. I look forward to my next visit.

Glowbal
Responded 16 hours ago

Dear Dorothy, Thank you kindly for writing us a 5 star review. We are sincerely thrilled to hear that both your visits to Glowbal have been most pleasing. We strive to offer the best food and service and are glad everything was up to the Glowbal standard. Looking forward to your next visit! For future reservations we can be reached by phone at 604 602 0835 or by email at guestservices@glowbal.ca Warm regards, Ayushi Minhas Guest Relations Manager

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TV
Vancouver
5 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Excellent service. Food was really good and reasonably priced for upscale restaurant. The smoked drinks were amazing! Took me back to sitting by the summer campfire at the lake enjoying a cocktail. We were a large group and everyone enjoyed the evening.

Glowbal
Responded 18 hours ago

Dear Guest, Thank u so much for giving us a 5 star review. We are so thrilled to hear that you and your guests thoroughly enjoyed your experience at Glowbal. The smoked cocktails are a new addition to our table side bar experience and the campfire nostalgia is exactly what we were aiming for. Please come and join us again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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c
Las Vegas
83 reviews
Dined 5 days ago
Overall 4Food 3Service 5Ambience 4

I had my heart on a lobster grilled cheese that I found on their menu online. It turns out that it is a "brunch" special. So, I thought I'm having the chef's choice oyster plater, I would get a beautiful thick Canadian burger medium rare with some french fries. Sounds good with a couple of beers, does it not? The oysters were delicious, and the Stella Artois was ice cold. The burger looked fabulous there in its presentation, but when I took a bite, total surprise! It was cooked well done (we call anything over medium rare in Louisiana, beef Jerky!). I held off until I could get the server's attention and showed him the meat, and I said this IS NOT medium-rare. At this point, he started a long story about the government controls the degree of doneness on ground beef. So I ate the sawdust anyway and did devour the french fries, which I told my friend that these double-fried fries were some of the best I've ever eaten. The moral to the story, DON'T get a burger in Canada if you don't like jerky!

DH
Vancouver
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 4

Food is always good, service excellent, I love the staff here, welcoming and nothing is too much trouble for them

Glowbal
Responded 18 hours ago

Dear Diana, Thank you so much for taking the time to leave us a five star review. Great food and service is what we strive to offer and we are thrilled to hear that you continue to have an amazing experience with us. We sincerely look forward to your next visit. Best Regards, Ayushi Minhas Guest Relations Manager

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AR
Palm Springs
1 review
Dined 6 days ago
Overall 3Food 3Service 4Ambience 2

Had the prawn salad without the prawns (I’m a vegetarian) and got charged full price. 😠
I had to ask for more goat cheese because there was only about a teaspoon, oh yeah and two slices of avacado. Not good value at all.

Glowbal
Responded 18 hours ago

Dear Alice, Thank you so much for taking the time to review Glowbal. Sincerest apologies about this. It is a full error on the server’s part and this should not have occurred. Please send us an email at guestservices@glowbal.ca with your information so we can rectify this mishap ASAP. I will have our general manager Franklin contact you personally. Sincerely, Ayushi Minhas Guest Relations Manager

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S
1 review
Dined 7 days ago
Overall 4Food 3Service 5Ambience 5

Glowbal was very good. I had their vegan dish and it was pretty good! Honestly it doesn't sound amazing on the menu but when you actually try it, it is very good. Good flavor for sure! My only negative would be that it's quite small and because it is mainly veggies, it's not super filling. If it had a couple more cannelloni's or some other carb on the side it would be good. I had it for lunch and was pretty hungry just a few hours later. Overall, would recommend. I really do appreciate they have a vegan option!! :)

Glowbal
Responded 18 hours ago

Dear valued guest, Thank you so much for taking the time to review Glowbal. We sincerely appreciate your feedback as it is the best way for us to learn how to improve. I will be sure to pass along your suggestion to the kitchen team. Please come and join us again soon! Sincerely, Ayushi Minhas Guest Relations Manager

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VF
New York Area
10 reviews
Dined on October 12, 2019
Overall 3Food 3Service 5Ambience 5

The restaurant is modern and beautifully designed. The service was friendly and excellent.
The food was another story. For appetizers we ordered a Waldorf Salad which was very good
and Crispy Calamari which were limp, not crispy . We sent them back asking for crispy as on the menu. Came back limp. For main course I ordered bouillabaisse, a big disappointment. One undercooked shrimp, 2 tiny clams, 4 moules, 2 pieces of fish and a batch of soggy vegetables. Then a tasteless, watery "tomato" broth was poured over the dish. Loving Bouillabaisse, the chef's concoction had no resemblance. My wife had Sea Bass which by itself was good however, the fish was placed over the same soggy vegetables as my Bouillabaisse. It was a Saturday night, the place was busy so hopefully our experience was an aberration

Glowbal
Responded 18 hours ago

Dear valued guest, Thank you so much for taking the time to review Glowbal. Feedback is the best way for us to learn how to improve. I will be sure to pass your comments along to the chef and his brigade as those are some of the most popular dishes on our menu and each plate should be going out with consistency despite of how busy the restaurant is. Apologies on behalf of the team for the negative experience. Sincerely, Ayushi Minhas Guest Relations Manager

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N
1 review
Dined on October 12, 2019
Overall 4Food 4Service 4Ambience 4

The service was really good, always someone around to ask a question to. The calamari was really good definitely would recommend it!

Glowbal
Responded 18 hours ago

Dear Guest, Thank you so much for taking the time to review Glowbal. Excellent choice on the calamari it is one of the favourites amongst our patrons. We appreciate the recommendation and hope to see you again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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OT
1 review
Dined on October 12, 2019
Overall 5Food 5Service 5Ambience 4

Great food, impeccable service and overall great experience in dining out with friends!

Glowbal
Responded 19 hours ago

Dear valued guest, Thank you so much for the 5 star review! We are pleased to hear that your experience was up to the Glowbal standard. Please come visit us again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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OT
1 review
Dined on October 12, 2019
Overall 5Food 5Service 5Ambience 5

It was fantastic

Glowbal
Responded 18 hours ago

Dear valued guest, Thank you kindly for taking the time to write us a five star review. Please come and join us again soon. For future reservations we can be reached at 604-602-0835 or by email at guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Relations Manager

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OT
Vancouver
1 review
Dined on October 11, 2019
Overall 5Food 5Service 5Ambience 5

It was our first time at Glowbal and it was very enjoyable. Nice atmosphere, excellent service, and the food was so good! Would definitely recommended and can’t wait to go back!

Glowbal
Responded 18 hours ago

Dear valued guest, Thank you so much for the five star review. We are very happy to hear that your first visit was up to the Glowbal standard. Great food and service is what we strive to offer . Please come and join us again soon. For reservations we can be reached at 604-602-0835 or by email at guestservices@glowbal.ca Take care Ayushi Minhas Guest Relations Manager

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d
Vancouver
34 reviews
Dined on October 9, 2019
Overall 5Food 5Service 5Ambience 5

Had an awesome birthday meal that hit all the right notes. Loved the seats we got, which were in the second floor overlooking the action in the open kitchen. The server wished a happy birthday and brought out a special dessert. The heirloom carrot salad was colorful and spot on. It had a good size even though it was part of the special 3-course "going Glowbal" menu. The lamb duo was mouthwatering and the vegan plate was creative with the squash cannelloni. Presentation was spot on. This was one of the best birthday meals and exceeded our expectations. (The only minor downside was that a table near us had a toddler who had a bit of a loud meltdown during dinner. But that's outside of the restaurant's control and that seemed to be the only table with a child.)

Glowbal
Responded 19 hours ago

Dear Guest, Thank you so much for the 5 star review. Happy belated birthday once again. We are thrilled to hear that you had such a wonderful birthday meal. Please keep us in mind for all future celebrations. We can be reached by phone at 604 602 0835. Sincerely, Ayushi Minhas Guest Relations Manager

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OT
New York Area
1 review
Dined on October 8, 2019
Overall 5Food 5Service 5Ambience 5

Excellent!!!!

Glowbal
Responded on October 10, 2019

Dear valued Guest, Thank you so much for the 5 star review! We are thrilled that you had an excellent experience at Glowbal. Please come back again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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OT
Tampa
4 reviews
Dined on October 7, 2019
Overall 4Food 5Service 5Ambience 4

Excellent repas , service agréable et sympathique

Glowbal
Responded on October 10, 2019

Dear valued guest, Thank for taking the time to write us a review! We are happy to hear that you had an excellent experience with us. Please come back again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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SH
1 review
Dined on October 6, 2019
Overall 5Food 5Service 5Ambience 4

Michelle was a fantastic waitress and many others were very attentive to any needs we have. Corkage fee seemed a little high.

Glowbal
Responded 19 hours ago

Dear Scott, Thank you so much for the 5 star review. Michelle is truly a very caring and passionate server and we are so glad to hear she took such great care of you and your guest/s. I will be sure to pass your feedback about the corkage fee along to the upper management team. Please come join us again soon! Sincerely, Ayushi Minhas Guest Relations Manager

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MM
Vancouver
5 reviews
Dined on October 6, 2019
Overall 5Food 5Service 5Ambience 5

Tried the $45 menu promotion ; they really met expectations. Food was fabulous, service was great .this experience really confirm that this restaurant takes care of customers regardless. Value meal is not a discounted service.

Glowbal
Responded on October 10, 2019

Dear guest, Thank you for the 5 star review. We are so happy to hear that you enjoyed the limit $45 menu we just introduced. Many of our other patrons are also loving it! Please come and join us again soon. For future reservations we can be reached by phone at 604 602 0835. Sincerely, Ayushi Minhas Guest Relations Manager

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D
Vancouver
1 review
Dined on October 5, 2019
Overall 5Food 4Service 5Ambience 4

We stopped by to have a little dinner & wine before going to a Film Festival film. Our server was delightful, so cheerful & efficient , really took good care of us! The manager came by to chat....he was also very cheerful & upbeat. He took the time to explain the creation of his favourite dessert, which we ended up ordering. Sooooo delicious 😋. This was my first visit to Glowbal. I will definitely be back.

Glowbal
Responded on October 10, 2019

Dear Deborah, Thank you kindy for the five star review! We are thrilled to hear that your experience was entirely up to the Glowbal standard. All of our desserts are undeniably mouth watering and we can't wait for you to come back and try some more. For future reservations we can be reached at 604 602 0835. Sincerely, Ayushi Minhas Guest Relations Manager

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BF
Vancouver
2 reviews
Dined on October 5, 2019
Overall 5Food 5Service 5Ambience 5

The waiters did outstanding job making sure our needs were fulfilled. Another great experience at Glowbal

Glowbal
Responded on October 10, 2019

Dear Bruce, Thank you so much for the 5 star review! We are always very happy to hear that our guests' experience was most pleasing. Please come join us again soon. For future reservations we can be reached at 604 602 0835. Sincerely, Ayushi Minhas Guest Relations Manager

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SS
1 review
Dined on October 4, 2019
Overall 4Food 4Service 5Ambience 5

Great service! Really enjoyed my time there. I think having more comfortable chairs would be great / more open seating space. It felt a bit cramped.

Glowbal
Responded on October 9, 2019

Dear Shaivalini, Thank you kindly for your review. Your feedback is the best way for us to learn how to improve. We would be more than glad to accommodate you and your guests are a bigger table upon your next visit. Your comfortably is very important to us. For future reservations we can be reached at 604 602 0935. Thanks again and take care. Sincerely, Ayushi Minhas Guest Relations Manager

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DF
1 review
Dined on October 4, 2019
Overall 5Food 5Service 5Ambience 5

It was our first time at glowbal that night celebrating my mom's birthday. We will definitely go back! Our server (too bad I forgot his name) was excellent! He made us feel welcomed and he exceeded our expectations. He's THE BEST!!! 👍👍

Glowbal
Responded on October 9, 2019

Dear Dianne, Thank you so much for the 5 star review! We are very happy to hear that your mother’s birthday dinner went so well during your first visit to Glowbal. Please keep us in mind for any future celebrations and we look forward to your next visit. Sincerely, Ayushi Minhas Guest Relations Manager

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V
Seattle
3 reviews
Dined on October 4, 2019
Overall 5Food 5Service 5Ambience 5

We had a great evening. The food was delicious. Our wait person. Dave, was outstanding. He took great care of us, gave us lots of information about the menu and good suggestions while not at all “pushy”, just plain delightful. We will be back.

Glowbal
Responded on October 10, 2019

Dear Vicki, Thank you so much for the 5 star review! Dave is a very passionate server and always goes above and beyond for his guests. I will be sure to pass your kind words along to him and the rest of the management team. Please come join us again soon and ask to be seated in Dave's section. Sincerely, Ayushi Minhas Guest Relations Manager

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AM
1 review
Dined on October 4, 2019
Overall 5Food 4Service 5Ambience 4

This was our first time to dine at this eatery. We enjoyed the food very much and the service was faultless. Noise level was a Li ttle high but didn't spoil our enjoyment of the evening.

Glowbal
Responded on October 9, 2019

Dear Amelia, Thank you so much for taking the time to review Glowbal. We are so thrilled to hear that your first experience at our restaurant was up to the Glowbal standard. Great service and delicious food is what we strive to offer. Please come join us again soon! Sincerely, Ayushi Minhas Guest Relations Manager

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j
Las Vegas
11 reviews
Dined on October 4, 2019
Overall 4Food 4Service 4Ambience 4

Food and environment good. Waitress, Victoria, we liked.

Glowbal
Responded on October 9, 2019

Dear Guest, Thank you kindly for taking the time to review Glowbal. Victoria is truly a passionate and attentive server and we are glad to hear she took great care of you. Please ask to sit in Victoria’s section during your next visit! Sincerely, Ayushi Minhas Guest Relations Manager

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SO
London
10 reviews
Dined on October 4, 2019
Overall 5Food 5Service 5Ambience 5

Great restaurant with superb food and service. Wonderfully located in central downtown.

Glowbal
Responded on October 9, 2019

Dear Sean, Thank you so much for the five star review! We are always pleased to know when we’ve met the Glowbal standards that we strive to offer. Please come and join us again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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EA
Vancouver
9 reviews
Dined on October 2, 2019
Overall 5Food 5Service 5Ambience 5

First time here for a business lunch. There were several seating areas including a covered patio, inside dining room, quiet dining room and large upstairs which looked closed. Lots of fireplaces which made the place very cozy. The servers were very friendly and attentive but not in your face. They had many options of seafood, meat and a good vegetarian option. We were offered a free soup sample to start our meal. Which was a nice touch

Glowbal
Responded on October 7, 2019

Dear Elaine, Thank you so much for taking the time to review Glowbal! We are very pleased to hear that your entire experience was up to the Glowbal standard. Please come join us again soon. Sincerely, Ayushi Minhas Guest Relations Manager

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L
Cincinnati
6 reviews
Dined on September 29, 2019
Overall 4Food 4Service 5Ambience 5

I had a strip steak that melted in my mouth!

Glowbal
Responded on October 7, 2019

Dear Guest, Thank you so much your wonderful feedback about the steak! We are thrilled to hear that you had a positive experience. Please come join us again soon. For future reservations we can be reached by phone at 604 602 0835 or by email at guestservices@glowbal.ca

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OT
Los Angeles
4 reviews
Dined on September 28, 2019
Overall 5Food 5Service 5Ambience 5

Moving to Vancouver dinner

Glowbal
Responded on October 3, 2019

Dear valued guest, Thank you for the five stars! We are thrilled to hear that your dinner went well. Please come join us again soon. For reservations we can be reached at 604 602 0835 or by email at guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Relations Manager

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CM
1 review
Dined on September 27, 2019
Overall 3Food 4Service 4Ambience 3

Was so excited to try this restaurant because the menu looked great! Food and service definitely lived up to expectations, but we felt like we were rushed out. We had a starter, oysters, mains and cocktails and 76 mins later, we were out the door again. They sat us inside but right beside a large opening to the patio - fine if it's summer, but on a rainy Sept night in Vancouver, we were visibly cold (wore our coats for the whole meal). Also, front of house hahah, where did you find her? About as fake as you can get hahah to the point it made us laugh. Even when we left, her 'thenk yewww' was so false, I wish I could leave a voice note of it lol.

Waitress was wonderful though; v kind and courteous, but could've slowed down the experience somewhat.

Glowbal
Responded on October 10, 2019

Dear Ciara, Thank you for taking the time to review Glowbal. We appreciate your feedback as it is the best way for us to improve. I apologize on behalf of the hostess team member if you felt that her farewell was not sincere enough. All of our staff members care sincerely about each and every guest and I will follow up with the team to ensure that this comes across as so. Hope to see you soon! Sincerely, Ayushi Minhas Guest Relations Manager

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RO
1 review
Dined on September 27, 2019
Overall 5Food 5Service 5Ambience 5

Great place to eat, great food, and great people, thanks glowbal

Glowbal
Responded on October 3, 2019

Dear valued guest, Thank you kindly for giving us a five star review! Great service and delicious food is what we strive to offer and we are thrilled to hear that your experience was up to the Glowbal standard. Please come join us again soon! Sincerely, Ayushi Minhas Guest Relations Manager

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AF
Vancouver
2 reviews
Dined on September 27, 2019
Overall 2Food 5Service 1Ambience 5

The service was terrible I will never go back they were rude to my friend she hadn't even drank anything and got cut off they didnt have a reason she was quiet all she did was get lost trying to find our table in the beginning it was a big resteraunt and it was my 30th birthday they didn't even offer dessert I had to ask them ...

Glowbal
Responded on October 3, 2019

Dear Amelia, Thank you so much for your feedback as it is the best way for us to learn for to improve. I sincerely apologize on behalf of the team that your experience was not up to the Glowbal standard. We will be following up with your server to inquire further about what went wrong so we can ensure this doesn’t happen again in the future. Once again apologies for the negative experience and we hope that you give us another chance in the future. Best regards, Ayushi Minhas Guest Relations

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RD
Vancouver
7 reviews
Dined on September 27, 2019
Overall 5Food 5Service 5Ambience 5

Dinner was fantastic. Devon was an excellent server. Highly recommended.

Glowbal
Responded on October 3, 2019

Dear Ron, Thank you so much for giving us a 5 star review! Devon is truly excellent at what he does and we are thrilled to hear he helped make your experience a fantastic one. We’ll be sure to pass your kind words along to him and the management team. On your next visit please ask to be seated in Devon’s section. Sincerely, Ayushi Minhas Guest Relations Manager

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WN
Vancouver
2 reviews
Dined on September 26, 2019
Overall 4Food 4Service 5Ambience 4

The service at Glowbal is always really warm. It’s a great location for after work drinks on the patio or a more formal meal in the dining space.
The restaurant strikes a good balance. The menu has something for everyone.
This time we tried a selection of appetizers (calamari and meatballs were delicious) and the chef’s selection of a dozen oysters and all well presented and executed.
Dinner was excellent. The duck special with mushrooms was quite the hit.
Would recommend for after work drinks or formal dining.

Glowbal
Responded on October 3, 2019

Dear valued guest, Thank you so much for taking the time to review Glowbal. We really appreciate the great compliments. Great atmosphere, paired with amazing food and service, is what we love to provide. Please come join us again soon! For future reservations we can be reached by phone at 604 602 0835, or by email at guestservices@glowbal.ca Best regards, Ayushi Minhas Guest Relations Manager

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RH
1 review
Dined on September 26, 2019
Overall 5Food 5Service 5Ambience 5

Amazing service, food was fabulous. Lunch special of $14 for fish and chips is unheard of. Huge portion and delicious.

Glowbal
Responded on October 3, 2019

Dear Guest, Thank you kindly for your 5 star review! Excellent choice on the fish and chips. It is certainly a very popular dish among our patrons and we are so glad you enjoyed it. If you need any assistance with future reservations please call us directly at 604 602 0835 or by email at guestservices@glowbal.ca Thanks again and hope to see you soon. Sincerely, Ayushi Minhas Guest Relations Manager

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y
Los Angeles
1 review
Dined on September 25, 2019
Overall 5Food 5Service 5Ambience 5

Great experience as usual. I live about an hour out of downtown and I was delayed a few times and they were still very accommodating - it was a Wednesday evening so not peak time so they had more flexibility I’m sure. They knew we were meeting friends that we hadn’t seen in 10 years so they gave us some celebratory shots that were delicious! The chef also sent out a sample of a delicious butternut Squash soup! Great experience, food and drinks as usual!

Glowbal
Responded on October 3, 2019

Dear Guest, Thank you so much for the 5 star review. We are thrilled to hear that your reunion dinner with your friends went so incredible. We are extremely proud of the amazing service our team provides and I will personally pass your kind words along to the whole team. Please come join us again soon! Best, Ayushi Minhas Guest Relations Manager

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LC
1 review
Dined on September 25, 2019
Overall 5Food 4Service 5Ambience 5

Great atmosphere, great service and a lively place to hang out after work! Love the fuzzy pillows and Egg chairs :). Service was great!

Glowbal
Responded on October 3, 2019

Dear Linda, Thank you so much for your five star review! We are glad to hear that we were able to provide a comfortable and lively atmosphere as that is what we strive for. Please come join us again soon! For future reservations we can be reached at 604 602 0835 or by email at guestservices@glowbal.ca Sincerely, Ayushi Minhas Guest Relations Manager

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D
Vancouver
1 review
Dined on September 24, 2019
Overall 2Food 2Service 1Ambience 2

Was very disappointed. My partner and I went to Global for a pre-event dinner. I had halibut with a crab leg and my partner had salmon. The halibut was over cooked and the crab leg was so over cooked it was inedible. My partner said while her salmon was cooked OK for her - she said anyone else would have considered it over cooked. I can’t think of having received slower service at any restaurant. We were on the upper floor and the light fixtures looked like they hadn’t been dusted in many, many months. I’ve enjoyed other Glowbal group restaurants, but won’t be returning here.

Glowbal
Responded on October 3, 2019

Dear valued guest, Thank you for your feedback as it is the best way for us to learn how to improve. I will be sure to pass your comments along to the management team to ensure that the servers are followed up with and are reminded to stay attentive to their tables. I will also let the chefs know about your food so they can make sure that each dish goes out with consistency as those are two very popular items on our menu. Apologies for the negative experience. Sincerely, Ayushi Minhas

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CH
1 review
Dined on September 22, 2019
Overall 5Food 5Service 5Ambience 5

Always great food, drinks and atmosphere at Glowbal. Love the happy hour menu

Glowbal
Responded on September 25, 2019

Dear Cheryl, Thank you so kindly for writing us a five star review! Great food and service is what we strive to offer and we are thrilled that your experience was up to the Glowbal standard. Please come join us again soon. Feel to contact us at guestservices@glowbal.ca or by phone at 604 602 0835. Best, Ayushi Minhas Guest Relations Manager

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