Have been here a number of times now and the food has been consistently good. The servers are all very friendly and very knowledgeable with the menu. I like how the portions are small so you can try different items and the prices are very good especially during happy hour and super happy hour.
We went there for the happy hour. Filet mignon and Toro beef are our all-time favorites.
Great place that I often visit. Love their reward program.
Great restaurant and value
Typical Gyu-kaku quality, but the price is reasonable during their happy hours. One of the meat came still frozen though.
The food was amazing service was good, we are satisfied with the taste,quality and friendly experience with great price!
Really delicious beef sukiyaki and the chicken and shrimp barbecue was surprisingly good, considering the main focus of the menu is beef. Wonderful Takoyaki too. The only complaint I had was that the hostess didn't offer my daughter her birthday ice cream, which was supposed to be free on her special day! We ended up driving to Glenburn's instead, though, which was probably a good decision. :P
always a reliable choice. service is attentive and food is always good
Food was so nice n gooood~ next time I want to visit again with my friends. Making a reservation was so convenient.
Food is good but can’t really tell the difference between sauces, Service is good, over all above average
The beef wasn't as high quality as I had in the past, probably due to madness of dineout
Beautiful Japanese bbq - a good alternative to Shabusen. Expect to leave fully stuffed and satiated.
Always a special treat when dining here. One been here for lunch several times, nut this the first time for dinner. A good variety of meats.
Great food and service! I plan to go back again to try more of their great food!!
Fun and tasty. The broccoli and some of the meat could have been cut into smaller pieces, but everything was delicious and our servers were super sweet and helpful.
We ate here as part of Dine Out Vancouver, and were very pleased with the restaurant. Our food was delicious and plentiful, so much so that I gave my fiancé some of mine! The service was really great, very friendly and attentive. We both agreed that we would be back again!
Our server was very attentive and friendly. He explained every dish and how and how long to grill. It was very noisy but lively. The food was delicious more than I expected. I and my husband invited our friends for New Year get together. They love the food. We enjoyed very much. I recommend the restaurant.
Firstly, need to work on your wait time, at gyu kaku on Nelson, i’ve been seated 5 minutes early or one minute after my reserved time NOT NEARLY TEN MINUTES AFTER.
Secondly, im well aware that all staff have to say welcome and thank you at the start and end of the meal, which was not done and is very poor on reflective true Japanese culture.
Thirdly, My table and I had to constantly ask for our food because the server forgot to write it down and bring it. When it was finally brought it was lukewarm and not hot.
Overall, Gyu Kaku on Nelson set the bar quite high on my standards for any Gyu Kaku location and clearly Gyu Kaku Broadway fell so far under the bar to the point where I will never come back. Gyu Kaku on Nelson is nicer, more orderly, has more respectful and competent staff, and a better authentic japanese environment. I won’t be recommended this specific Gyu Kaku based on all those reasons.
Host wasn’t providing professional customer service
The quality of meat is good. The combo-style menu is good for friends getting together. Recommend for parties of three or more.
Birthday dinner for my husband.
It’s a fun experience. Tasty food. Just don’t go in expecting too much.
Fabulous food, and a blast for the kids. Affordable, get there before 6pm for Happy Hour pricing on some of their menu items
Had so much fun
A good place for gathering and good bbq food
Just disappointed that when I called Gyu-Kaku the Friday, November 10th before the Monday, November 13th reservations, I specifically asked someone on the phone if it was 'Super' Happy Hour on Monday, November 13th and she said 'YES!' Then we arrived that Monday at 2:00 pm, we were told it was not super happy hour, just happy hour! If we only knew, we wouldn't have waited until 2 pm and we could of went earlier for lunch, as we were with our two hungry kids.
Great Place. Love the food and atmosphere . Great communication skills in terms of food service.
Perfect place for hanging out with a group of friends and catch up with each other :) All their combo options have LOTS OF MEAT. So worth the price!
A nice revisit. Great food and decent price. The two-hour-dining-window policy is rather annoying since we had two pitchers of beers. You can’t finish them and the meal in two hours. The waitress was nice, however, to let us move to a next-to but smaller table to finish beers and offered Edamames. Acceptable overall.
This location and atmosphere is lot better than the one in downtown. Server Lee is very nice and friendly, compare to the servers in downtown, is totally two different stories.
there was a space to put special request so I put it was my son's birthday but they didn't do anything so i guess it didn't matter.
Excellent food and service. The Kobe beef was very tasty. I will definitely go back again and again.
The place is OK. As a keen Japanese foody, I found the food to be OK, but nothing exceptional. The atmosphere was OK, too. The downtown Gyu-kaku has a much better atmosphere than this or the Richmond location.
I also like the Japanese staff downtown, that tends to bring more authenticity to the dining experience.
Seated quickly, service was excellent (as usual), and once food starts being served, it all comes together so be prepared for a full table when you order a combo or many separate plates. Happy hour is always a good deal but it really depends what you want to eat. Many options for the styles of beef, pork, chicken and even vegetables. The sukiyaki bibimbap is always good too, but never ever touch the stone pit it is or the area under it or you will be burned...
All in all, an excellent experience with great meat, vegetables, rice and the best matcha, black sesame and vanilla ice cream.
This is the second time I've had lunch at this restaurant and I was not disappointed. The server was very pleasant and helpful. We didn't walk away hungry.
When we arrived, we were told a table is being cleaned. 10 mins later we were still waiting at the door while another party with the same number of people went in and sat at another table which was also available when we were there. Towards the end of the table, the server came and asked what dessert we wanted, we told her, and she brought them over. The problem was, our dinner wasn't even done yet, food still needed to be cooked. We were well within the 2 hrs limit. Not sure what the rush was...
Food was well prepared (though over-seasoned) and came in an orderly fashion. In the open environment setting, servers attended to our needs at an acceptable pace. The price point was reasonable but not worth the value. The cleanliness of the restaurant was mediocre. The server who gave us the receipt (which included a unique one-time code for point accumulation), took the receipt away without asking whether we collected points. We don't know who ended up with the points but it's definitely not in the accounts of their customers!