Food was really great and the value of the sets are incredible.
Quality of food is always great here and staff are always willing to work with dietary requirements. If you're on a keto diet it's easy enough to navigate to items you can eat and if ever in doubt just have them skip any sauces and go with just salt/pepper seasoning on the meats.
Helpful server! The food never disappoint me
always a good experience with great food
Always love gyu kaku! Friendly staff and delicious food! Such a fun time. I keep going again and again!
Overall I enjoy Gyu-kaku at all their locations. Generally the service is great and the food very tasty. This time however we were stuck in a tucked away corner and the waitress forgot about us a few times. We had to flag someone down as we were missing items from our set or we had large lag times between some dishes (though it was very busy). I think she may have been having bad day as she seemed a bit harried when we were seated (the restaurant was very full). The floor manager did come over and help the table a few times after we had to flag someone down for cooking utensils, sauce dishes (normally these are already on the table but for some reason weren't) and a few other small things. They were great at checking in with us after these issues though as we had a couple of food allergies/dietary requirements (shellfish allergy for one, egg allergy for another). While the service was a bit spotty this time, overall it was still enjoyable and they did correct the problems during the later portion of the seating. Luckily I frequent this chain fairly often so the small hiccups haven't influenced me to avoid going in the future.
We come here alot because the food here is consistently good. The servers are very nice and the price is just sooo good for what you're paying for! Monday is happy hour all day. Take note!
This was our second time and it was just as good as the first. We love the food. The meats are very tasty and the combos are very good value. Service is exactly as you would expect, not too intrusive but always helpful. Our waiter explained the benefits of using their app and helped us get signed up. They were also very accommodating in letting us choose to sit in the rear section of the restaurant as we find it quieter and more intimate. The only downside is that it is a bit of an expensive night out, but we find it more than worth it. Thanks! We will definitely be back.
Great food and great service! Will be back soon :)
Pretty good Japanese BBQ restaurant. Food tasted good, services was great. Server checked on us couple times and asked if everything was ok. Only thing was after the grill was on food came a bit late so the grill got too hot.
Good food, good company, good service! Nothing bad to say about today’s experience. Their happy hour is a much better value but overall, no complaints! Can’t wait to come back in the future.
Absolutely fantastic, love it every time I have the opportunity to come in!
Food is fresh and service is good
Grace was such a friendly and excellent server!
We went there for a get together with 4 other friends and we ordered the Shogun Set.
They were having a 20% off so we saved a lot more than we were and the food and service was amazing on top of that.
I'd recommend to bring friends and family to this restaurant.
I like handsome waiter hahahhhhhhh Good！！！
Super happy hours is a great way to enjoy awesome food at rodiculous price 😍
delicious food as always. great for gathering with friends. love the grilled meats!
Really good food at a decent price. Service tonight was not the best.
Love this place. So amazing, great staff. Always a good time.
Love to have a dinner especially on Monday. Wanna have special dinner with my family and friends.
Need to make a reservation or there will be a lengthy wait but worth the wait! Drinks are very reasonably priced and ordering a package e.g meatlovers makes for a very fun and special evening. It worked out being excellently priced for how much food was served and the service was great. My favourite restaurant experience after 3 weeks in Canada.
The food was pretty standard, value of the food is fine, the service could be better. We all felt like our table was being neglected for a while only because the server was ending his shift and had passed our table to another server. Other servers didn't seem like they want to wait on our table but to informed us that they will notify our server that we needed assistance.
Recommend reservations as this place was already busy at 5pm. We arrived early for pre-show dining and enjoyed the Happy Hour BBQ special for 2. Our server, Daniel was great and explained everything. We had fun grilling and cooking together - with no cleanup. After Vancouver’s unexpected snow storm, the opportunity to experience comfort food Japanese style hit the spot!
Great food and value
Perfect food and perfect service. Very suitable for group gathering ～
Food was great, lots of variety in the 2 person special we ordered. We will definitely be back with family and friends.
I've been attending the place every other week for three months now.
The food, the service and the ambient are always amazing.
Were the price lower, I would eat there every day.
Awesome dining experience for someone looking to do something different. This place is perfect for friend group night outs or even just two people. I recommend getting a reservation in advance to avoid waiting, because this place is super popular.
We made a reservation, but when we arrived there, we were not in their system and had to go to another place. Never again!
Make a reservation, otherwise you'll wait for a table even though the restaurant isn't busy
Great service and food is always delicious. A fun atmosphere!
Great experience and yummy meat
First visit and will definitely return! Service was fantastic and food was delish!
I asked 2 burners because we were 8 people. Hostess told us they had special restrictions that party of 10 or more can use 2 burners and she emphasized they charge 15% of gratuity for that. Well we had to cook the meats for 8 people with one burner but we still charged 15% gratuity. We should have been there 2-4 people groups for using 2 burners without 15% gratuity.
super super yummy! petfect place for meat lover, service is A , and really good price!
Quick service and fun. Something different when taking a friend for lunch!
Great restaurant for friend and family gatherings. Food portion is good and delicious. Would come back!
Service was wonderful