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Hard Rock Cafe - Boston - Hard Rock Cafe - Boston, Boston, MA
Hard Rock Cafe - Boston - Hard Rock Cafe - Boston, Boston, MA
Hard Rock Cafe - Boston - Hard Rock Cafe - Boston, Boston, MA
Hard Rock Cafe - Boston, Boston, MA
Hard Rock Cafe - Boston - Hard Rock Cafe - Boston, Boston, MA

Hard Rock Cafe - Boston

4.1
4.1
456 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

Additional information

  • Neighbourhood
    Downtown Crossing
  • Cross Street
    North St.
  • Parking Details
    Private Lot
  • Public Transit
    Green Line to Government Center or Haymarket (5 minute walk)<br />Orange Line to Haymarket or State (5 minute walk)<br />Blue Line to Aquarium, State or Government Center (5 minute walk)<br />Red Line to Park Street (10 minute walk)
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 456 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.1Food
  • 4.2Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

457 Reviews
  1. OpenTable Diner

    Greater Boston

    1 review

    vip
    1.0

    1 review

    Dined on November 12, 2022

    overall1food1service1ambience1
    Place was closed for business. Open table should not have the listing.

    Is this helpful?

  2. MichelleT

    Greater Boston

    3 reviews

    1.0

    3 reviews

    Dined on November 5, 2022

    overall1food1service1ambience1
    WARNING!! Hard Rock is not even there. Do not make reservations even though it will let you. Waste of time.

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  3. OpenTable Diner

    Greater Boston

    1 review

    1.0

    1 review

    Dined on October 1, 2022

    overall1food1service1ambience1
    WARNING! It’s closed! But yet Open Table let me make a reservation. When we showed up to an empty restaurant it was too late to make a reservation anywhere else!

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  4. OpenTable Diner

    Washington DC

    2 reviews

    1.0

    2 reviews

    Dined on August 19, 2022

    overall1food1service1ambience1
    Nous avons pu réserver ce restaurant qui est fermé depuis des mois …. Merci OpenTable

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  5. FlavioB

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on July 6, 2022

    overall1food1service1ambience1
    The place is closed for good and we were not notified in advance. Very disappointed with open table.

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  6. OpenTable Diner

    Indiana

    1 review

    1.0

    1 review

    Dined on July 6, 2022

    overall1food1service1ambience1
    It was permanently closed. Please update your app!!

    Is this helpful?

  7. ErlendS

    1 review

    1.0

    1 review

    Dined on July 1, 2022

    overall1food1service1ambience1
    The HRC Boston was closed, and no one had told us about this.

    Is this helpful?

  8. CristinaC

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5
    Place is always good. Never disappoints but I’m sad to see closing for a while. Good memories left.

    Is this helpful?

  9. GERRYD

    London

    8 reviews

    4.0

    8 reviews

    Dined on June 24, 2022

    overall4food5service5ambience4
    Server was very good, but my wine came in a dirty glass (which she changed). No wine choices as they are obviously running down stocks as it closes for good this Sunday 26/6/22.

    Is this helpful?

  10. ninaw

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5
    Thank you for another very lovely afternoon! Will always come back again.

    Is this helpful?

  11. Taster

    1 review

    1.0

    1 review

    Dined on June 15, 2022

    overall1food1service1ambience2
    There was no hostess at the door, no one greeted us, couple of servers waiting their table saw us but ignored us. Place was almost empty, ambiance very dated, dusty! We waited for 15 minutes and then left for FD at Quincy market!!

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  12. OpenTable Diner

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5
    We wanted to visit Hard Rock before it shut its doors. As someone with multiple food allergies I am always on guard when I eat out. My food was done perfectly as well as my drink. My company also enjoyed their food and drinks. This location of Hard Rock has always been really wonderful with my allergies. The food is good and the service is always great. Our server Cara was the best as well!

    Is this helpful?

  13. BenM

    Greater Boston

    1 review

    2.0

    1 review

    Dined on June 7, 2022

    overall2food3service2ambience2
    Made a reservation online, a day ahead of time, from a calendar full of vacancies. When we arrived were told that the restaurant attempted to contact us multiple times (no evidence on my phone/email) because they were out of tables due to two 200 person groups. After waiting a bit (in itself not really problem) were given a table between the door and bathroom in a restaurant full of hundreds of middle school students. (possibly the least desirable table in the place) The food was prepared quickly, delivered as ordered. It was no frills, but wasn't much fun. The large groups set the tone for the place. I knew it would be touristy, but I didn't realize that it would be bus group touristy. I think we would have had a better evening had the restaurant successfully contacted us, broken the reservation, and we were able to make other arrangements for our party of 5.

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  14. KaiPhoenix

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5
    Had an amazing time for our 5 year anniversary. Our waitress Leila was super sweet,great customer service (!) gave really good drink recommendations. And the 75% off shop deal was awesome! Hope Boston treats this franchise well and gives you another spot to set up shop and keep the location going for future generations!

    Is this helpful?

  15. LuisO

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5
    Great place for music, food and get some souvenirs. Fully recommended!

    Is this helpful?

  16. CraigB

    Glasgow

    7 reviews

    5.0

    7 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5
    Our server was fantastic and looked after us, the good was great as was the atmosphere. So sorry to hear it’s closing down, I hope you find an even better location. Boston needs a Hard Rock!

    Is this helpful?

  17. KimberleyD

    1 review

    4.0

    1 review

    Dined on May 30, 2022

    overall4food4service4ambience4
    I wish it wasn’t closing, brought back memories of going as a kid.

    Is this helpful?

  18. JoeR

    1 review

    3.0

    1 review

    Dined on May 28, 2022

    overall3food5service4ambience3
    it was a fun experience out of the ones we've been to it was okay

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  19. Hudson

    Kent

    4 reviews

    1.0

    4 reviews

    Dined on May 25, 2022

    overall1food3service5ambience1
    The restaurant is closing down in a month so it was empty and no atmosphere.

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  20. HevDen

    Hertfordshire

    8 reviews

    3.0

    8 reviews

    Dined on May 21, 2022

    overall3food3service3ambience3
    Glad we made a reservation in advance as it was really busy and not accepting any walk-ins even though it seemed to be quite empty.....until a massive group appeared. Food was the usual Hard Rock Cafe standard, service wasn't wonderful but not awful. Staff seemed to be very stressed and not very happy. We later found out it was closing down so that may have explained the reason for the "atmosphere" :-(

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  21. Mike

    Staffordshire

    1 review

    2.0

    1 review

    Dined on April 29, 2022

    overall2food4service2ambience2
    No atmosphere compared to others of the chain. Felt rushed.

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  22. ReginaH

    1 review

    3.0

    1 review

    Dined on April 24, 2022

    overall3food1service5ambience3
    Food made everyone in my party sick. Milkshake was warm.

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  23. SherriC

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food4service5ambience5
    The Hard Rock Cafe in Boston was clean, efficient wait staff, and food was made quickly and arrived at the table, hot and correctly made as ordered.

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  24. Me1234

    Greater Boston

    15 reviews

    vip
    2.0

    15 reviews

    Dined on April 20, 2022

    overall2food2service1ambience2
    Went for a show. Shouldn’t have eaten there. Short staffed and overpriced.

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  25. KristenK

    Greater Boston

    2 reviews

    1.0

    2 reviews

    Dined on April 20, 2022

    overall1food2service5ambience1
    The restaurant is very outdated and not clean

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  26. JocelynV

    1 review

    5.0

    1 review

    Dined on April 19, 2022

    overall5food5service5ambience5
    Everything was amazing!!! They sang for my daughters bday and made her day special.

    Is this helpful?

  27. OpenTable Diner

    London

    14 reviews

    2.0

    14 reviews

    Dined on April 19, 2022

    overall2food2service1ambience1
    One of the worst Hard Rock Cafe’s I’ve ever been into, server awful and rude. I can see why this Hard Rock looks run down and is very quiet, food was even average at best, probably from how rubbish the managers are in this place. The rudeness etc, was so glad to leave, manager was rude even upon entering with the reservation. Never seen anything like it. Even though this was ages ago I still have not forgotten. Disgraceful!

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  28. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4
    Boston Marathon weekend

    Is this helpful?

  29. SuperChef11

    Greater Boston

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food3service5ambience4
    The most subdued of all Hard Rock’s I’ve visited around the globe. The food was mediocre at best. Some items on the menu were also sold out (salmon) by 1230pm on a quiet Sunday. Our server (who was very pregnant) however was wonderful. She definitely understood that the restaurant is themed and offered to take pictures for guests.

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  30. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food3service5ambience5
    The service was amazing and the food/drinks were ok.

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  31. OpenTable Diner

    Greater Boston

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food4service5ambience4
    Celebration

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  32. AllisonL

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience4
    Service was quick and friendly. They need to add back in their local legend lobster roll.

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  33. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on April 5, 2022

    overall5food5service5ambience5
    Food was delicious and such great music!

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  34. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5
    Michael the server was FANTASTIC

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  35. ManuelS

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5
    Great place to eat and experience musical history.

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  36. WantedtoLoveit

    Greater Boston

    23 reviews

    vip
    3.0

    23 reviews

    Dined on April 1, 2022

    overall3food2service5ambience4
    Food was just Ok. Waitress was excellent!

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  37. OpenTable Diner

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5
    Went before heading to a Celtics game. Great food, not too busy great service

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  38. OpenTable Diner

    Greater Boston

    1 review

    2.0

    1 review

    Dined on March 27, 2022

    overall2food2service3ambience2
    Good was marginal, even for a chain. Have visited many HR Cafes. This was not the best experience.

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  39. OpenTable Diner

    Greater Boston

    1 review

    1.0

    1 review

    Dined on March 26, 2022

    overall1food1service1ambience1
    We made reservation and they told us they couldn’t seat us until 30 min after the reservation. So with 3 young kids we had to go elsewhere. Very disappointed.

    1 person found this helpful

  40. Mina

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on March 15, 2022

    overall5food5service5ambience5
    I loved this place! If you’re a music fan, I’ll bet you’ll love it too. Fun atmosphere and really cool memorabilia all over the place. The manager came to introduce himself and then gave us a tour of some of the awesome things they have displayed on the walls before we left - it’s practically a musical museum. We even got some pics on stage at the drum set. Food was excellent and service was great. Highly recommend!

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hard Rock Cafe - Boston offers takeout which you can order by calling the restaurant at (617) 424-7625.

Hard Rock Cafe - Boston is rated 4.1 stars by 456 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

Google Map for Hard Rock Cafe - Boston

22-24 Clinton St, Boston, MA 02109

Additional information

  • Cross Street
    North St.
  • Neighbourhood
    Downtown Crossing
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–8:00 pm Fri, Sat 12:00 pm–10:00 pm
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Private Lot
  • Public Transit
    Green Line to Government Center or Haymarket (5 minute walk)Orange Line to Haymarket or State (5 minute walk)Blue Line to Aquarium, State or Government Center (5 minute walk)Red Line to Park Street (10 minute walk)
  • Payment Options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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