Hard Rock Cafe - Chicago

4.1
166 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Fun
  • Good for Birthdays
  • Good for a Date
Hard Rock Cafe Chicago is located at the corner of Clark & Ontario St, conveniently located in the heart of popular River North nightlife and entertainment district, just a few blocks west of Michigan Avenue. Known globally for embracing vibrant style and pairing that with great food and music history, Hard Rock Cafe Chicago offers a "don't miss" experience! Enjoy our Legendary® Burger after shopping on the Magnificent Mile or a Rockarita after catching a show at the theater. You will find a wide variety of legendary cuisine and cocktails to choose from. For something a little more special, try one of our house made entrees with a distinct dash of Chicago flavor. Whatever you are in the mood for, our menu is sure to satisfy. After enjoying our savory menu options, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Chicago merchandise. You will find souvenirs and apparel to commemorate your visit to our iconic city. 
What 166 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
Food
4.2
Service
4.3
Ambience
3.8
Value
Noise · Moderate
74% of people would recommend it to a friend
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RP
1 review
Dined on May 18, 2019
Overall 4Food 4Service 4Ambience 4

We had a reservatiom, but was able to get in earlier. Food was great, service was great, atmosphere was awesome, great collectables to see. Was able to get a parking spot. We were content. Will definately recommend.

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KM
1 review
Dined on May 16, 2019
Overall 5Food 4Service 5Ambience 5

Such a brilliant place to eat with friends or family great atmosphere, we were lucky enough to be there for a karaoke evening, really enjoyed our evening , and of course all the music instruments from all your favourite artists.

Hard Rock Cafe - Chicago
Responded 6 days ago

Thank you for the great feedback and review! Glad to hear you enjoyed Live Band Karaoke. We have LBK every Thursday and we do live music every Friday and Saturday night. Hope to see you again soon

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KB
Chicago
1 review
Dined on May 10, 2019
Overall 5Food 5Service 5Ambience 5

The Hard Rock Cafe restaurant was incredible! They have an on-site store where you can buy memorabilia and the walls are covered with guitars and other cool stuff. The food was phenomenal. AND they treated me to a dessert for my birthday! I highly recommend visiting them.

Hard Rock Cafe - Chicago
Responded on May 12, 2019

Great feedback and review KimberlyB! Happy Birthday again, we hope to see you again soon. 🎸 🎼 🎷 🍔

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OT
San Francisco
1 review
Dined on May 4, 2019
Overall 1Food 4Service 1Ambience 4

Trotz Reservierung keinen Tisch bekommen, erst nach 20 Minuten Wartezeit und Beschwerde, ob wir vergessen worden seien, wurden wir zu einem Tisch gebracht, die Disponentin hielt es noch nicht einmal für nötig uns mit Speisekarten zu versehen. Zu allem Überfluss werden wir dann noch als „no Show“ bei der Reservierung geführt.
Ein solches Verhalten kenne ich in den USA eigentlich nicht.

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LE
1 review
Dined on May 3, 2019
Overall 2Food 2Service 1Ambience 4

Service was horrible. We waited well over 20 minutes after we got our table for a server. When we did get a server, the service was still horrible! The chicken ( on the Club sandwich) was beyond dry. The food was far from impressive! We will not go back.

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DS
1 review
Dined on April 28, 2019
Overall 5Food 5Service 5Ambience 5

Awesome! Will definitely be coming back \w/ everything was great.

Hard Rock Cafe - Chicago
Responded on May 1, 2019

DebbiS, you are AWESOME! Thank you for the 5 star review and feedback. Hope to see you again soon!

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OT
1 review
Dined on April 27, 2019
Overall 5Food 5Service 5Ambience 5

It was great. My daughters 19th birthday and we had great time. Food was really good. Definitely will go back. We will always make reservations:)

Hard Rock Cafe - Chicago
Responded on May 1, 2019

Happy Birthday to your daughter! We are glad to hear you enjoyed your visit. Look forward to seeing you again.

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M
Montreal
6 reviews
Dined on April 21, 2019
Overall 5Food 5Service 5Ambience 5

Amazing service with Hunter, a very dynamic guy! The dinning area is very spacious. As usual the food was very good.

Hard Rock Cafe - Chicago
Responded on April 24, 2019

Thank you for the great review Mario! Glad to hear you enjoyed the atmosphere and had a rock star experience with Hunter. We look forward to hosting you again.

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M
1 review
Dined on April 21, 2019
Overall 4Food 4Service 3Ambience 4

food was great as always server seemed bothered that he had to wait on us but other than that will go back again for sure

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FF
1 review
Dined on April 21, 2019
Overall 5Food 5Service 5Ambience 5

It is the staff that made the difference. They accommodate our group of 8 with such great attention and warmth. My son especially loved it since they put on an improve Easter egg hunt for him. He loved it! Thank you!!!!

Hard Rock Cafe - Chicago
Responded on April 25, 2019

Thank you for joining us on Sunday for the Breakfast with the Bunny, the great review and feedback. Great to hear about the staff and the impromptu egg hunt. I am sorry you missed the Saturday festivities. I will share your feedback with my staff. We hope to see you again soon! Rock On

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OT
Detroit
9 reviews
Dined on April 20, 2019
Overall 4Food 3Service 3Ambience 3

We attended the Easter brunch and the buffet was overpriced ($25 for each adult) and the food wasn’t great, the egg hunt ended at 11, even though that part wasn’t advertised. However, everyone working the event was very kind and accommodating, the bunny was great with the kids and the photo area was cute.

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OT
Chicago
6 reviews
Dined on April 16, 2019
Overall 5Food 5Service 5Ambience 5

High energy, fun place. Good food and great service. Everyone was very hospitable. The manager took the time to show us around the cafe.

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SW
1 review
Dined on April 14, 2019
Overall 5Food 5Service 5Ambience 4

I visited Hard Rock Chicago with my partner and our daughters. The greeting was friendly and we were promptly seated. We had booked a table although the restaurant was not busy.
Our server was Caroline, who was friendly and enthusiastic.
There had been a problem with my booking, but the manager came and apologised in person and gave us some gift cards to compensate us.
We only chose to have drinks and mains. It was burgers all round, 2 viper burgers, Texan burger and vegetarian burger. All were presented well and went down equally as well. We were offered how well the meat burgers should be cooked and opted for medium/well, this was perfect for us.
We were able to have a good look round the restaurant and look at the memorabilia.
Overall, we thoroughly enjoyed our visit.

Hard Rock Cafe - Chicago
Responded on April 18, 2019

Thanks for the 5 star review StarWarsFan! We will pass along the shout out to Carolina. It is great to hear you were treated like rock stars and enjoyed an amplified experience. We are known for our burgers, and are glad you enjoyed them! Another favorite burger option here is our Local Legendary - The Pizza Burger. It is exclusive to our location and worth trying on your next visit. We look forward to hosting you again in the future!

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OT
1 review
Dined on April 13, 2019
Overall 5Food 5Service 5Ambience 5

Family vacation- service was excellent.

Hard Rock Cafe - Chicago
Responded on April 14, 2019

Thank you for stopping by on your family vacation! Great notes about service. and stellar review. I will share with my staff. We hope to see you the next time you are in Chicago. Safe Travels

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HU
Los Angeles
12 reviews
Dined on April 12, 2019
Overall 3Food 1Service 4Ambience 5

Food all around was awful. Don’t order the fajitas, Cesar salad or Mac n cheese. The chicken was very dry and the fajitas was very expensive for 3 small pieces of beef and 3 shrimp with mostly onions and stale tortillas. Service was pretty good and atmosphere was fun. I would not return though.

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MM
Toronto
1 review
Dined on April 6, 2019
Overall 3Food 2Service 4Ambience 3

Service was fine but food wasn't really hot and salmon was a bit raw in the middle

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R
1 review
Dined on April 6, 2019
Overall 5Food 5Service 5Ambience 5

Hunter was an awesome server, made our special night truly memorable and was really knowledgeable about the menu in regards to food allergies.

Hard Rock Cafe - Chicago
Responded on April 8, 2019

Great Shout Rudy. I will celebrate this with Hunter. Glad to hear you enjoyed your experience and that we were able to accommodate any dietary needs.

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HC
Chicago
1 review
Dined on April 5, 2019
Overall 5Food 3Service 5Ambience 5

10th birthday. The staff was so so great and my son had such a fantastic bday lunch there due to the over and above treatment he received. He wants to go back for his next birthday!

Hard Rock Cafe - Chicago
Responded on April 7, 2019

HeidiC- ROCKIN' Review, and Happy Birthday to your son! I am excited to hear that he had a fantastic time. We hope to see you again before his next birthday! I will be sure to share this with my staff.

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OT
Chicago
3 reviews
Dined on April 4, 2019
Overall 5Food 5Service 5Ambience 5

35th Marriage Anniversary. Victoria and Keith were awesome.

Hard Rock Cafe - Chicago
Responded on April 7, 2019

Rockstar Review and Feedback! Thank you for spending your 35th with us! Happy Anniversary again. I will recognize Keith and Victoria. Hope to see you again soon.

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DB
Chicago
2 reviews
Dined on April 2, 2019
Overall 3Food 2Service 5Ambience 3

The food was awful. Our server was amazing. The manager was super friendly as well.

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BY
Chicago
1 review
Dined on April 1, 2019
Overall 4Food 5Service 5Ambience 4

Provided me with a gluten free menu options. Everything was served hot. We were greeted with friendly and knowledgeable workers who were all efficient.

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OT
1 review
Dined on March 30, 2019
Overall 3Food 4Service 4Ambience 4

Eigentlich ganz ok, nur zu teuer

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AC
Indiana
1 review
Dined on March 30, 2019
Overall 3Food 4Service 5Ambience 5

Service and food were very good, but long waits in spite of empty tables. We had a reservation but arrived early. They could not seat us until our reservation time, even with empty tables. Very disappointed that there was no live music as advertised on this Saturday night. We were told the musician was a no-show the night before as well. Hard Rock has always been a fun destination for out-of-towners and high-school and college kids, but I think they need the live music on weekends. Now that I know they don't seem to care about delivering on the promise of live entertainment, I won't go back and put up with long waits. Still, would recommend to folks with teens who have never been.

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MD
1 review
Dined on March 30, 2019
Overall 4Food 5Service 4Ambience 5

We were very pleased with everything except the fact that we traveled 3 hrs for our sons 17th bday. We heard the waiter giving shoutouts so we mentioned to our waitress it was our sons bday. She didn’t even attempt anything. Didn’t even bother to just say happy bday herself. I was disappointed with that.

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AO
1 review
Dined on March 30, 2019
Overall 3Food 3Service 1Ambience 5

Even with a reservation through open table, we waited 30 minutes to be seated without apology.

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S
1 review
Dined on March 30, 2019
Overall 2Food 3Service 3Ambience 2

Made a reservation to still wait 20 min when it was not busy at all. Once we finally got sat more tables came in and sat all 4 in the same section where there was not even a waiter on duty. The server was friendly and nice. All of our food arrived at the same time except for my sons. We waited another 15 min before finally asking where his food is we were all almost done eating. I will never be returning to this hard rock location again.

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KM
1 review
Dined on March 29, 2019
Overall 2Food 2Service 1Ambience 1

Prices were outrageous, burgers were undercooked and the waiter continually forgot us. The memorabilia that used to make it fun is limited and not relevant to today for younger diners

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OT
Chicago
7 reviews
Dined on March 29, 2019
Overall 5Food 5Service 5Ambience 5

Meeting friends from out of town. Decided to stay and eat. Glad we did, food was great! Burgers cooked perfectly, juicy and flavorful. The flatbread was amazing, they added sausage and pepperoni for my friends. Drinks were good. Service was great, especially for a downtown Chicago restaurant. Spoke to GM, he was enthusiastic and genuine. We will be back!

Hard Rock Cafe - Chicago
Responded on April 1, 2019

Thanks for the awesome review! We're glad you enjoyed your experience and were treated like rock stars! If you did not get a chance to try our local legendary burger, it is a Pizza Burger and it is delicious! We look forward to hosting you and your friends again in the future!

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LS
1 review
Dined on March 25, 2019
Overall 2Food 4Service 3Ambience 5

The atmosphere is wonderful! The service was a little uncomfortable in the dining area with treatment and respect. Our appetizer had a hair in it, which is never good. The store workers were wonderful as well. Overall, we will return with checking our food of course.

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DS
Denver
2 reviews
Dined on March 23, 2019
Overall 3Food 3Service 2Ambience 2

If you love vintage music, then you should go. Was much too loud for me. Server was great, but server was very slow. Food was ok, but not great. I would spend my money elsewhere.

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BR
1 review
Dined on March 16, 2019
Overall 5Food 5Service 5Ambience 5

This was our first time at Hard Rock Cafe in Chicago. We were celebrating our 7yr. Anniversary. We enjoyed ourselves and the service was great! Thanks waiter Juan! The Reeds.

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JR
1 review
Dined on March 15, 2019
Overall 3Food 3Service 2Ambience 4

Could not mix a drink! Mojito with regular ice, no sparkles. They did it twice but no. Irish coffee with way to much liquer and no wipped creme. Suger?

Fun. But schoolclasses? Both on friday 5pm and saturday 6pm. For me, Hard Rock should not be a familyrestaurant.

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OT
Jacksonville
1 review
Dined on March 13, 2019
Overall 5Food 5Service 5Ambience 5

In town for a few days from Florida. Husband had to work and I wanted to take the kids somewhere close to our hotel to get a quick bite. They had a blast and ended up dancing on the stage!

Hard Rock Cafe - Chicago
Responded on March 18, 2019

Rock On! We love the energy! Thank you for the 5 star review and feedback.

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OT
Chicago
7 reviews
Dined on March 9, 2019
Overall 5Food 5Service 5Ambience 5

Always a good time at a Hard Rock! Great food, fun atmosphere, friendly staff and nice manager.

Hard Rock Cafe - Chicago
Responded on March 11, 2019

Thank you for the ROCKSTAR comments and review. We hope to see you again soon! 🎸 🎼 🎷 🍔

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RT
1 review
Dined on March 9, 2019
Overall 4Food 4Service 4Ambience 4

Food was good, but not worth the high price. Also, had to pay to park...$15 for valet.

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SK
Chicago
6 reviews
Dined on March 8, 2019
Overall 3Food 4Service 2Ambience 4

The hostess barely recognized our reservation for 7 people and refused to sit us together. We got 2 tables and they were back to back so we just turned them and made 1 long table. The waiter was okay but not too attentive. Food was a bit pricey for what we got. I also told someone it was a birthday and they did not do anything!

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OT
Chicago
1 review
Dined on March 8, 2019
Overall 5Food 3Service 5Ambience 5

Very wonderful will return again

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OT
Chicago
3 reviews
Dined on February 23, 2019
Overall 1Food 1Service 1Ambience 4

It was awful! We sat down and waited 20 minutes before anyone came to get our drink order. Then we ordered and my chicken sandwich came. It was still pink and cold inside. We sent it back. When it came back it was still not warm enough. Then when we got the bill they had charged us twice for the chicken sandwich we had sent back. When we tried to get it fixed we were ignored by a server and then the manager said the waitress noticed. My question is did she know she did that and charged us anyways!? We will never be back there. Ever.

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N
1 review
Dined on February 16, 2019
Overall 1Food 5Service 4Ambience 3

Overall the food and server was GREAT. Your hostess’s were very rude and not knowledgeable at all . I made a reservation and they told me i still had to wait hour and half to be seated . What is the point of a reservation if i still have to wait ?

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TG
1 review
Dined on February 16, 2019
Overall 1Food 1Service 1Ambience 4

Mediocre-bad food and terrible service. It took 20 minutes to get a drink and my fajita veggies and meat were barely cooked. I’ve been to several hard rocks, including this one, and have never had a bad experience. I will likely never go back.

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