Hard Rock Cafe - Chicago
We had a reservatiom, but was able to get in earlier. Food was great, service was great, atmosphere was awesome, great collectables to see. Was able to get a parking spot. We were content. Will definately recommend.
Such a brilliant place to eat with friends or family great atmosphere, we were lucky enough to be there for a karaoke evening, really enjoyed our evening , and of course all the music instruments from all your favourite artists.
Thank you for the great feedback and review! Glad to hear you enjoyed Live Band Karaoke. We have LBK every Thursday and we do live music every Friday and Saturday night. Hope to see you again soon
The Hard Rock Cafe restaurant was incredible! They have an on-site store where you can buy memorabilia and the walls are covered with guitars and other cool stuff. The food was phenomenal. AND they treated me to a dessert for my birthday! I highly recommend visiting them.
Great feedback and review KimberlyB! Happy Birthday again, we hope to see you again soon. 🎸 🎼 🎷 🍔
Trotz Reservierung keinen Tisch bekommen, erst nach 20 Minuten Wartezeit und Beschwerde, ob wir vergessen worden seien, wurden wir zu einem Tisch gebracht, die Disponentin hielt es noch nicht einmal für nötig uns mit Speisekarten zu versehen. Zu allem Überfluss werden wir dann noch als „no Show“ bei der Reservierung geführt.
Ein solches Verhalten kenne ich in den USA eigentlich nicht.
Service was horrible. We waited well over 20 minutes after we got our table for a server. When we did get a server, the service was still horrible! The chicken ( on the Club sandwich) was beyond dry. The food was far from impressive! We will not go back.
Awesome! Will definitely be coming back \w/ everything was great.
DebbiS, you are AWESOME! Thank you for the 5 star review and feedback. Hope to see you again soon!
It was great. My daughters 19th birthday and we had great time. Food was really good. Definitely will go back. We will always make reservations:)
Happy Birthday to your daughter! We are glad to hear you enjoyed your visit. Look forward to seeing you again.
Amazing service with Hunter, a very dynamic guy! The dinning area is very spacious. As usual the food was very good.
Thank you for the great review Mario! Glad to hear you enjoyed the atmosphere and had a rock star experience with Hunter. We look forward to hosting you again.
food was great as always server seemed bothered that he had to wait on us but other than that will go back again for sure
It is the staff that made the difference. They accommodate our group of 8 with such great attention and warmth. My son especially loved it since they put on an improve Easter egg hunt for him. He loved it! Thank you!!!!
Thank you for joining us on Sunday for the Breakfast with the Bunny, the great review and feedback. Great to hear about the staff and the impromptu egg hunt. I am sorry you missed the Saturday festivities. I will share your feedback with my staff. We hope to see you again soon! Rock On
We attended the Easter brunch and the buffet was overpriced ($25 for each adult) and the food wasn’t great, the egg hunt ended at 11, even though that part wasn’t advertised. However, everyone working the event was very kind and accommodating, the bunny was great with the kids and the photo area was cute.
High energy, fun place. Good food and great service. Everyone was very hospitable. The manager took the time to show us around the cafe.
I visited Hard Rock Chicago with my partner and our daughters. The greeting was friendly and we were promptly seated. We had booked a table although the restaurant was not busy.
Our server was Caroline, who was friendly and enthusiastic.
There had been a problem with my booking, but the manager came and apologised in person and gave us some gift cards to compensate us.
We only chose to have drinks and mains. It was burgers all round, 2 viper burgers, Texan burger and vegetarian burger. All were presented well and went down equally as well. We were offered how well the meat burgers should be cooked and opted for medium/well, this was perfect for us.
We were able to have a good look round the restaurant and look at the memorabilia.
Overall, we thoroughly enjoyed our visit.
Thanks for the 5 star review StarWarsFan! We will pass along the shout out to Carolina. It is great to hear you were treated like rock stars and enjoyed an amplified experience. We are known for our burgers, and are glad you enjoyed them! Another favorite burger option here is our Local Legendary - The Pizza Burger. It is exclusive to our location and worth trying on your next visit. We look forward to hosting you again in the future!
Family vacation- service was excellent.
Thank you for stopping by on your family vacation! Great notes about service. and stellar review. I will share with my staff. We hope to see you the next time you are in Chicago. Safe Travels
Food all around was awful. Don’t order the fajitas, Cesar salad or Mac n cheese. The chicken was very dry and the fajitas was very expensive for 3 small pieces of beef and 3 shrimp with mostly onions and stale tortillas. Service was pretty good and atmosphere was fun. I would not return though.
Service was fine but food wasn't really hot and salmon was a bit raw in the middle
Hunter was an awesome server, made our special night truly memorable and was really knowledgeable about the menu in regards to food allergies.
Great Shout Rudy. I will celebrate this with Hunter. Glad to hear you enjoyed your experience and that we were able to accommodate any dietary needs.
10th birthday. The staff was so so great and my son had such a fantastic bday lunch there due to the over and above treatment he received. He wants to go back for his next birthday!
HeidiC- ROCKIN' Review, and Happy Birthday to your son! I am excited to hear that he had a fantastic time. We hope to see you again before his next birthday! I will be sure to share this with my staff.
35th Marriage Anniversary. Victoria and Keith were awesome.
Rockstar Review and Feedback! Thank you for spending your 35th with us! Happy Anniversary again. I will recognize Keith and Victoria. Hope to see you again soon.
The food was awful. Our server was amazing. The manager was super friendly as well.
Provided me with a gluten free menu options. Everything was served hot. We were greeted with friendly and knowledgeable workers who were all efficient.
Eigentlich ganz ok, nur zu teuer
Service and food were very good, but long waits in spite of empty tables. We had a reservation but arrived early. They could not seat us until our reservation time, even with empty tables. Very disappointed that there was no live music as advertised on this Saturday night. We were told the musician was a no-show the night before as well. Hard Rock has always been a fun destination for out-of-towners and high-school and college kids, but I think they need the live music on weekends. Now that I know they don't seem to care about delivering on the promise of live entertainment, I won't go back and put up with long waits. Still, would recommend to folks with teens who have never been.
We were very pleased with everything except the fact that we traveled 3 hrs for our sons 17th bday. We heard the waiter giving shoutouts so we mentioned to our waitress it was our sons bday. She didn’t even attempt anything. Didn’t even bother to just say happy bday herself. I was disappointed with that.
Even with a reservation through open table, we waited 30 minutes to be seated without apology.
Made a reservation to still wait 20 min when it was not busy at all. Once we finally got sat more tables came in and sat all 4 in the same section where there was not even a waiter on duty. The server was friendly and nice. All of our food arrived at the same time except for my sons. We waited another 15 min before finally asking where his food is we were all almost done eating. I will never be returning to this hard rock location again.
Prices were outrageous, burgers were undercooked and the waiter continually forgot us. The memorabilia that used to make it fun is limited and not relevant to today for younger diners
Meeting friends from out of town. Decided to stay and eat. Glad we did, food was great! Burgers cooked perfectly, juicy and flavorful. The flatbread was amazing, they added sausage and pepperoni for my friends. Drinks were good. Service was great, especially for a downtown Chicago restaurant. Spoke to GM, he was enthusiastic and genuine. We will be back!
Thanks for the awesome review! We're glad you enjoyed your experience and were treated like rock stars! If you did not get a chance to try our local legendary burger, it is a Pizza Burger and it is delicious! We look forward to hosting you and your friends again in the future!
The atmosphere is wonderful! The service was a little uncomfortable in the dining area with treatment and respect. Our appetizer had a hair in it, which is never good. The store workers were wonderful as well. Overall, we will return with checking our food of course.
If you love vintage music, then you should go. Was much too loud for me. Server was great, but server was very slow. Food was ok, but not great. I would spend my money elsewhere.
This was our first time at Hard Rock Cafe in Chicago. We were celebrating our 7yr. Anniversary. We enjoyed ourselves and the service was great! Thanks waiter Juan! The Reeds.
Could not mix a drink! Mojito with regular ice, no sparkles. They did it twice but no. Irish coffee with way to much liquer and no wipped creme. Suger?
Fun. But schoolclasses? Both on friday 5pm and saturday 6pm. For me, Hard Rock should not be a familyrestaurant.
In town for a few days from Florida. Husband had to work and I wanted to take the kids somewhere close to our hotel to get a quick bite. They had a blast and ended up dancing on the stage!
Rock On! We love the energy! Thank you for the 5 star review and feedback.
Always a good time at a Hard Rock! Great food, fun atmosphere, friendly staff and nice manager.
Thank you for the ROCKSTAR comments and review. We hope to see you again soon! 🎸 🎼 🎷 🍔
Food was good, but not worth the high price. Also, had to pay to park...$15 for valet.
The hostess barely recognized our reservation for 7 people and refused to sit us together. We got 2 tables and they were back to back so we just turned them and made 1 long table. The waiter was okay but not too attentive. Food was a bit pricey for what we got. I also told someone it was a birthday and they did not do anything!
Very wonderful will return again
It was awful! We sat down and waited 20 minutes before anyone came to get our drink order. Then we ordered and my chicken sandwich came. It was still pink and cold inside. We sent it back. When it came back it was still not warm enough. Then when we got the bill they had charged us twice for the chicken sandwich we had sent back. When we tried to get it fixed we were ignored by a server and then the manager said the waitress noticed. My question is did she know she did that and charged us anyways!? We will never be back there. Ever.
Overall the food and server was GREAT. Your hostess’s were very rude and not knowledgeable at all . I made a reservation and they told me i still had to wait hour and half to be seated . What is the point of a reservation if i still have to wait ?
Mediocre-bad food and terrible service. It took 20 minutes to get a drink and my fajita veggies and meat were barely cooked. I’ve been to several hard rocks, including this one, and have never had a bad experience. I will likely never go back.