Hard Rock Cafe - Niagara Falls

3.9
79 reviews
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$30 and under
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American
Top tags:
  • Group Bookings
  • Child-Friendly
  • Lunch

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About

Niagara Falls USA New York, has long been the destination of honeymooners, and now it has another special place in the hearts of music lovers – it’s the home of Hard Rock Cafe Niagara Falls USA. Our cafe is located just minutes from Niagara Falls State Park, which consists of three amazing waterfalls: Niagara Falls, Bridal Veil Falls, and American Falls. The Niagara Falls Observation Tower, Niagara Adventure Theater, and starting point of the Maid of the Mist Boat Tour are also just minutes away. After you’ve worked up a little hunger or thirst exploring the Falls, come into our cafe for delicious food, Hard Rock shopping, and great live entertainment. Our classic menu can't be beat, and every kind of liquid treat you desire is yours for the asking. Boasting a grand, old American-style collection of memorabilia from rock legends, we have it all at our cafe in Niagara Falls, New York.
Dining Style
Casual Dining
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Cuisines
American, Burgers, Bar / Lounge / Bottle Service
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Hours of Operation
Daily 11:00 am–11:00 pm
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Phone number
(716) 282-0007
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Payment Options
AMEX, Discover, MasterCard, Visa
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Dress Code
Casual Dress
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Private Party Facilities
Your search for an event space in Niagara Falls is over. Hard Rock Cafe Niagara Falls USA is the perfect venue for your upcoming wedding, corporate event, or photo shoot. We offer full-service event planning and a state-of-the-art facility that can accommodate any number of guests, from small meetings to street parties. In addition, our audiovisual options ensure a flawless presentation or concert and our catering, entertainment, and event merchandise are designed to complement every event. Our private space can seat from 25 up to 300 guests. Additional outdoor space allows the opportunity for up to 2500 guests. No matter what you are planning we can customize an event to make your guests experience true Rock Star treatment!
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Private Party Contact
Cara Turner: (716) 304-3308
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Catering
Hard Rock Cafe Niagara Falls USA offers our catering services year round to many locations in WNY. Our full catering menu is available upon request and can be customized to meet any clients need. No matter what type of event you’re planning, it will be unforgettable.
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Neighbourhood
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Cross Street
Rainbow St.
Additional
Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
What 79 People Are SayingWrite a review
Overall ratings and reviews
3.9based on all time ratings
3.8
Food
4.1
Service
4.0
Ambience
3.5
Value
Noise · Moderate
82% of people would recommend it to a friend
5
4
3
2
1
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OT
New York Area
9 reviews
Dined on September 21, 2017
Overall 4Food 4Service 3Ambience 5

I love Hard Rock 🤙😋🍻🎸

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A
Philadelphia
34 reviews
Dined on September 11, 2017
Overall 3Food 3Service 4Ambience 3

On larger scheme of things - it is OK. Typical Hard Rock Cafe as befitting other ones in the chain.
Food is good and our waitress was very nice, friendly & helpful
my only complaint was that I accidentally left my kepi on the chair next to me, walked out the door, turned around the corner and became aware of situation.
Walked right back (I mean we are talking 3 minutes...5 TOPS!), went to the table which was already cleaned by that moment and saw that it was not there. Asked the hostess who informed me that she was the one who cleaned the table and there was nothing there. I then asked her if she would be so kind as to call the waitress and ask her if she perhaps picked it up. The hostess refused adamantly stating that "she cleaned the table and there was nothing there".
Thankfully I saw thew waitress and called out to her at which point she confirmed that she did, indeed, picked up my kepi - and returned it to me
The hostess upon witnessing retorted back with "See, I TOLD YOU that I saw nothing there" (?!?!?!) Nobody "accused" her of lying, however she should've called the waitress when I asked her to do so and perhaps just a simple "I am sorry" would also have gone a long way all-in-all considering.
Be it as we were on vacation, chances are we might still consider the place for some grub if we ever return; I'd be hard pressed to say that this incident would compel me not to come in; I just wish it didn't happen the way it did

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OH
Columbus
2 reviews
Dined on August 21, 2017
Overall 5Food 5Service 5Ambience 5

Met there when visiting the falls. Very nice walk to the waterfront.

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OT
New York Area
1 review
Dined on August 11, 2017
Overall 3Food 4Service 4Ambience 3

over all our experience was good...the food was very good. We ordered appetizers first...then our main meals....we were only starting our appetizers when our main food came out....HUGE turn off especially when you specifically wait to order the main dish so they wouldnt come out at the same time. The restaurant was a steady stream but not hectic, but we still felt rushed through our meal.

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OT
Orange County
1 review
Dined on August 5, 2017
Overall 4Food 4Service 5Ambience 3

It's a good place to take a rest

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F
San Francisco
2 reviews
Dined on July 15, 2017
Overall 5Food 5Service 5Ambience 5

I am always satisfied with Hard Rock Cafe. It has consistent food and services. This one in Niagara Falls has very good location and good food & beer as usual. It is great to have a tasty traditional American food after a wet ship cruise to the falls.

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A
San Francisco
1 review
Dined on July 7, 2017
Overall 4Food 5Service 5Ambience 3

The Buffalo Room needs work, or maybe needs to be changed to something else..

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OT
Raleigh
3 reviews
Dined on July 5, 2017
Overall 4Food 4Service 3Ambience 4

Meh. Wouldn't go back. Interesting memorabilia on display but most of the staff act like they don't actually want to be there and are just going through the motions.

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n
Chicago
35 reviews
Dined on June 16, 2017
Overall 5Food 5Service 5Ambience 5

Everything was fantastic! Very Hard Rock quality. Great food and service. The store was even better. Our salesperson was personable and energetic! I highly recommend!

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OT
New York Area
1 review
Dined on June 10, 2017
Overall 3Food 4Service 1Ambience 3

Our waitress moved slow. She didn't come to see if we needed anything after our food was served. It was very bad service. I will never go back.

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OT
New York Area
2 reviews
Dined on June 2, 2017
Overall 4Food 4Service 5Ambience 4

Our sever was wonderful. Had a steak dinner and the steak was perfectly cooked to order. The portion size was good and the room (seating) was not crowded. We enjoyed our night out before the Tour de Cure bike ride the next day very much. I return every year!

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k
New York Area
1 review
Dined on April 24, 2017
Overall 5Food 5Service 5Ambience 5

Food was delicious. Service was great. Entertainment spectacular.

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OT
Orlando
1 review
Dined on April 2, 2017
Overall 5Food 5Service 5Ambience 5

Had a great time at the Starpoint Jazz concert. Very happy they are willing to accommodate the bands and seat the families. The food was good and timely given the Hard Rock was packed!

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TT
New York Area
3 reviews
Dined on April 1, 2017
Overall 3Food 4Service 4Ambience 2

Loud and over crowded
I would have preferred a more intimate setting.

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OT
New York Area
1 review
Dined on April 1, 2017
Overall 5Food 5Service 5Ambience 5

Very nice place to eat with many things to look at.

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OT
New York Area
1 review
Dined on March 31, 2017
Overall 2Food 1Service 5Ambience 1

No one liked their food it was disgusting and expensive but our waiter was fabulous

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OT
Birmingham
1 review
Dined on March 29, 2017
Overall 3Food 3Service 2Ambience 3

For average food , High Price , and Below Par Service if it wasn't for a Special
Event that was held there I wouldn't go. Prices were Higher than Walt Disney
World without the Service .

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OT
New York Area
1 review
Dined on March 29, 2017
Overall 5Food 5Service 5Ambience 5

Great food and awesome service. My 7 year old absolutely LOVED it!!!

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OT
San Francisco
1 review
Dined on March 26, 2017
Overall 5Food 5Service 5Ambience 5

It was a great time and waitress was wonderful!! Food was delicious also!!

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OT
New York Area
1 review
Dined on March 26, 2017
Overall 5Food 5Service 5Ambience 5

We were there for a special concert with the childs school. This will be their last year coming here. Its a fun time for families to get together an its fun for the kids because they get to perform on the stage.

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OT
New York Area
1 review
Dined on March 24, 2017
Overall 1Food 1Service 1Ambience 1

Food was horrible would never go back! Music was way to loud couldn't hear the persin infront of me!

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OT
New York Area
1 review
Dined on March 12, 2017
Overall 5Food 5Service 5Ambience 5

Our vocal performance team performed here. The food was great - appetizer sampler was fabulous for 3 girls. We loved it!

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OT
Cleveland
1 review
Dined on February 28, 2017
Overall 2Food 1Service 2Ambience 3

Waitress was nice, but when we got our burger that was bleeding everywhere, instead of fixing it, she argued with us. He ate the burger and got sick for two days after. Sandwiches came out without fries, forgot my salad..Just a bad experience.

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K
New York Area
1 review
Dined on February 27, 2017
Overall 4Food 4Service 4Ambience 4

Fun place for family...albeit a bit expensive. The staff were friendly and the food was great.

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V
Cleveland
1 review
Dined on February 18, 2017
Overall 1Food 3Service 1Ambience 3

We arrived 20 mins before our reservation as we didn't know how long it would take, and were told to leave and come back right at the reservation time, as there is no waiting room. It is close to the falls, so you can walk around outside, luckily it was a very warm February night, otherwise it would have been problematic with two younger children.

Secondly, we waited over 20 mins after ordering for the drinks to arrive (iced tea & a mixed drink). Our main issue is that despite many open tables, it took over an hour for our food to arrive after ordering - with two young children at a late dinner time (7pm) this was a serious issue for us. You need enough staff on hand to accommodate your dining room.

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a
Philadelphia
1 review
Dined on February 3, 2017
Overall 5Food 4Service 5Ambience 5

We had a great time at the Hard Rock Cafe in Niagara Falls. Granted that it is winter and off-season, the restaurant was not busy, and we were able to be seated immediately. Our waiter was attentive but not overly, which was appreciated! The food was good, and I enjoyed seeing some of the rock "artifacts" that were there, such as the autographed 311 poster and Janis Joplin's feather boa. :)

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OT
New York Area
1 review
Dined on January 27, 2017
Overall 4Food 5Service 4Ambience 5

Food was great and hostess was friendly and welcoming....

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OT
New York Area
2 reviews
Dined on January 17, 2017
Overall 4Food 5Service 4Ambience 4

Did not know what to expect for a chain restaurant. We were very pleased with our meals, drinks, dessert (shared) and our waiter. Will definitely keep this restaurant in mind when visiting the Falls. I have visited many of your restaurants over the years including the opening of the Cafe in Paris. Liked them then and will also recommend this one to our friends. We live in Buffalo NY so it was a half hour ride for us but worth it. However, waiter should warn patrons about the size of the Brownie dessert. It was certainly more than one person could finish alone but we loved it and made a valiant effort to eat every last morsel.

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OT
New York Area
1 review
Dined on December 18, 2016
Overall 4Food 4Service 5Ambience 5

We go here once every few months for a kids' rock band event. The service is always friendly and the staff does a great job putting on the event. The sound is great along with the stage and lighting. Great venue for live music!

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OT
New York Area
1 review
Dined on December 13, 2016
Overall 3Food 3Service 4Ambience 4

I did not appreciate the only parking available was an independent lot across the street at a price of 5 US dollars. This was the off-season with somewhat inclement weather and few patrons were inside. The server was attentive, the manager came over to the table and introduced himself and made it clear that he wanted to make sure we were happy. The lady running the store portion was especially friendly and gave us a mini tour of the wall displays. The menu included a wide food selection, and our meals were satisfying. I would return, but not in the near future.

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OT
New York Area
1 review
Dined on November 20, 2016
Overall 5Food 4Service 4Ambience 4

We attended my daughters recital here. Unfortunately my party didn't all show up and were late, but the staff was very understanding. Food and service were awesome

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J
New York Area
9 reviews
Dined on November 12, 2016
Overall 5Food 5Service 5Ambience 5

Always a great time!!

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OT
New York Area
1 review
Dined on November 11, 2016
Overall 3Food 2Service 1Ambience 5

We were sat rather quickly at a table that still had an empty glass on it. Table was never wiped off. Server took 10mins to get our drink order and another 10-15mins to deliver them, even though I could see them ready at the bar. We ordered a $18 plate of nachos. That was more like chips with some specks of cheese, pico and warm scallions and jalapeños. Being a chef of 10years, I immediately sent them back to be redone. Second time was much better but still not that great. Entrees took quite some time and were delivered by a manager who seemed quite polite and caring. Meals were decent tasting but lacked any presentation. Server finally came back half way through our meals to finally ask if we needed a refill on any drinks. Politely declined and asked for the check. All in all almost a two hour visit for mediocre at best food and well below par service.

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OT
New York Area
2 reviews
Dined on November 5, 2016
Overall 5Food 5Service 5Ambience 5

Great food, great service and fun atmosphere! My family and I love this place.

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OT
New York Area
1 review
Dined on October 24, 2016
Overall 1Food 1Service 1Ambience 3

very unsatisfied that the fajitas were extremely spicy and the waitress disagreed with us.sane with dessert and she insulted our choice in the boring drink.
food was not good and I am a chef.

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d
Seattle
17 reviews
Dined on October 22, 2016
Overall 2Food 2Service 3Ambience 4

Ordered two burgers which were below average in taste. Come with a small portion of fries. Cost is above average though. Tables are small and most wait staff are hurried and this reflects in their service. Our waitress kept going to talk to bar tender and other staff so had to be waved at to get another beer. Very over priced cost for two burgers and a couple beers. Will not be taking any other friends or family to this Hard Rock again.

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OT
Birmingham
1 review
Dined on October 16, 2016
Overall 5Food 4Service 4Ambience 4

Food was good. Matt's Music Vocal Performance Team put on a spectacular show.

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OT
New York Area
1 review
Dined on October 15, 2016
Overall 4Food 4Service 5Ambience 5

great atmosphere , hostess was polite and sat us right away.

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OT
New Orleans
1 review
Dined on October 10, 2016
Overall 3Food 3Service 4Ambience 3

Burger joint with rock stuff on the walls. Not bad. Not good.

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J
New York Area
1 review
Dined on October 8, 2016
Overall 2Food 2Service 2Ambience 1

The food was wrong and warm. The prices were too high for the quality of food. Our waitress circled around us so we get help.

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