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Hard Rock Cafe - Niagara Falls, Niagara Falls, NY

Hard Rock Cafe - Niagara Falls

3.9
3.9
425 Reviews
$30 and under
American
  • Hot spot
  • Good for groups
  • Lively
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today
Experiences are available.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri 11:30 am–12:00 am Sat 11:00 am–12:00 am
  • Phone number
    (716) 282-0007
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Catering
    Hard Rock Cafe Niagara Falls USA offers our catering services year round to many locations in WNY. Our full catering menu is available upon request and can be customized to meet any clients need. No matter what type of event you’re planning, it will be unforgettable.
  • Private party facilities
    Your search for an event space in Niagara Falls is over. Hard Rock Cafe Niagara Falls USA is the perfect venue for your upcoming wedding, corporate event, or photo shoot. We offer full-service event planning and a state-of-the-art facility that can accommodate any number of guests.
  • Private party contact
    Julie DiStefano-Walker: (716) 282-0007
  • Neighbourhood
    Niagara Falls
  • Cross Street
    Rainbow BLVD
  • Parking Details
    Street Parking
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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Experiences

  • Octoberfest Menu

    Sep 18 - Oct 6, 2024
    Beers, Brats, and Beats! Our specialty Octoberfest Menu is one not to miss!
    Octoberfest Menu photo
  • Trick or TrEAT- Halloween Limited Time Offer Menu

    Oct 21 - Oct 31, 2024
    So good we brought it back! Our BOOberry Burger and BOOberry Zombie Cocktail are back this Spooky Season!

What 425 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.7Food
  • 4Service
  • 3.9Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Upstate New York

    Child-Friendly

  • Upstate New York

    Hot spot

  • Western New York

    Child-Friendly

  • Western New York

    Good for groups

  • Western New York

    Hot spot

  • Western New York

    Lively

  • Western New York

    Most Booked

425 Reviews
  1. Dominik

    Upstate NY

    1 review

    4.0

    1 review

    Dined on August 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Delicious food and a great variety of rock exhibits
    Hard Rock Cafe - Niagara FallsResponded on September 1, 2024
    Thank you for the 4 star Review. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  2. Monte

    Pittsburgh

    1 review

    3.0

    1 review

    Dined on August 23, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Service was good. Nachos were the best part of our meal. The smash burgers were not good. Similar to burgers you would get in a dining facility or college buffet. Definitely not restaurant quality.
    Hard Rock Cafe - Niagara FallsResponded 3 days ago
    Thank you for the Review. We appreciate you dining at the Hard Rock Cafe and will share your feedback with the Culinary staff. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  3. Jennifer

    Detroit

    1 review

    3.0

    1 review

    Dined on August 17, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    The atmosphere and items from the music artists was awesome to look at, however much of our food was terrible. I had a chicken Messi burger and my daughter had chicken tenders, neither of which had any flavor at all. Grossly overpriced. The only thing we liked was the French fries. The waitress was great though!
    Hard Rock Cafe - Niagara FallsResponded on September 1, 2024
    Thank you for the review. We appreciate you dining at the Hard Rock. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  4. Mike

    New York City

    1 review

    1.0

    1 review

    Dined on August 12, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 3
    3 of our 4 meals had mistakes and were missing items. It took almost 20 minutes to get items. One meal, my son’s cheeseburger, was missing his side dish and the cheese on his burger. They finally came more than 10 minutes later and they simply brought out 2 slices of cheese on a plate. Not only does that not work on a now cold hamburger, but the slice on the bottom, had crumbs all over it when we lifted the top slice off. Another meal was missing some topping and we finally got them, after asking multiple times, to multiple people, including the manager, as we were waiting for the check. Our waitress was very nice and the staff was nice, but the service was terrible. It appeared to us that our server was working way too many tables and was unable to give us any reasonable attention or service. I do not fault her for the poor experience, but the restaurant itself and the management. Especially since we spoke to a manager and they didn’t even help us. We will not return, which is a shame because we like HRC.
    Hard Rock Cafe - Niagara FallsResponded on August 19, 2024
    Thank you for the review and Feedback. Feedback, whether positive or negative is the only way we can improve. Sorry we did not deliver the Amplified experience that Hard Rock is known for around the globe. We can do better. We appreciate you dining at the Hard Rock. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  5. OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on August 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice version of this chain. Friendly staff who tried to make you feel at home. No time pressure
    Hard Rock Cafe - Niagara FallsResponded on August 19, 2024
    Rock and Roll!! Thank you for the 5 star review. Glad you had a great time. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  6. dvir

    New York City

    1 review

    1.0

    1 review

    Dined on August 11, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was overcooked, and the price was very high compared to what was served. The grilled salmon portion was especially small.
    Hard Rock Cafe - Niagara FallsResponded on August 19, 2024
    Thank you for the Review. We appreciate feedback so we can improve the Amplified experience Hard Rock delivers. We will share your thoughts with the culinary team. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  7. Angela

    Upstate NY

    1 review

    3.0

    1 review

    Dined on August 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    I feel as if there should be more items available especially if you have picky eaters with you. Also, I truly thought our experience would be exceptional however other than the prices being higher it was like eating at an Applebees in my opinion. Our waitress came to take the order, pass our order out and to give us the check. A few people at our table had empty glasses for the last half of their meal. I’m glad I can say that I have been there but I can not say that I will go back.
    Hard Rock Cafe - Niagara FallsResponded on August 19, 2024
    Thank you for the Review. We appreciate feedback so we can improve the Amplified experience Hard Rock delivers. We will share your thoughts with the culinary and service teams. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  8. CLCat

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on August 4, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    Overpriced tourist trap, food tasted like nothing.
    Hard Rock Cafe - Niagara FallsResponded on August 12, 2024
    Thank you for the Review. We appreciate feedback so we can improve the Amplified experience Hard Rock delivers. We will share your thoughts with the culinary team. We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

  9. JenniferO

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on July 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience and our meal was dee-lish!

    Is this helpful?

  10. LisaC

    Manitoba

    1 review

    4.0

    1 review

    Dined on July 22, 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5
    The food was mediocre. For a family of 4 $150 for burgers and fries is a lot. Also my child ordered a side of veggies with her Mac and cheese and they served 4 slices of cooked carrots one of them had a black spot on it.
    Hard Rock Cafe - Niagara FallsResponded on July 27, 2024
    Thank you for the Review. We appreciate feedback so we can improve the Amplified experience Hard Rock delivers. We will share your thoughts with the culinary team. I am curious as we do not serve carrots as a vegetable. We serve Green beans and Broccoli. I wonder if you were on the Canadian side? We appreciate you dining at the Hard Rock Cafe. Sincerely, Jason Cianflone General Manager Hard Rock Niagara Falls USA

    Is this helpful?

FAQs

Hard Rock Cafe - Niagara Falls offers takeout which you can order by calling the restaurant at (716) 282-0007.

Hard Rock Cafe - Niagara Falls is rated 3.9 stars by 425 OpenTable diners.

Hard Rock Cafe - Niagara Falls does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - Niagara Falls

333 Prospect St, Niagara Falls, NY 14303

Additional information

  • Cross Street
    Rainbow BLVD
  • Neighbourhood
    Niagara Falls
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri 11:30 am–12:00 am Sat 11:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Street Parking
  • Payment Options
    AMEX, Discover, JCB, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (716) 282-0007
  • Catering
    Hard Rock Cafe Niagara Falls USA offers our catering services year round to many locations in WNY. Our full catering menu is available upon request and can be customized to meet any clients need. No matter what type of event you’re planning, it will be unforgettable.
  • Private party facilities
    Your search for an event space in Niagara Falls is over. Hard Rock Cafe Niagara Falls USA is the perfect venue for your upcoming wedding, corporate event, or photo shoot. We offer full-service event planning and a state-of-the-art facility that can accommodate any number of guests.
  • Private party contact
    Julie DiStefano-Walker: (716) 282-0007
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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