Hard Rock Cafe - Niagara Falls

4.3
235 reviews
$30 and under
American

Top tags:

Fun
Casual
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Niagara Falls during COVID-19

Experiences

Select an experience by choosing a date, time and party size
Explore unique dining experiences for every mood—from prix-fixe menus to can't-miss promotions.

Special menus

  • Christmas Eve

    Dec 24, 2020 only
    APPETIZER Choice of: CAESAR SALAD BRUSCHETTA BLUE CHEESE CHOPPED SALAD MAIN COURSE Choice of: FULL RACK BABY BACK RIBS BBQ GRILLED CHICKEN GRILLED SALMON MUSHROOM SWISS BURGER NEW YORK STRIP STEAK WITH MARINATED MUSHROOMS USDA Choice SURF & TURF BURGER ORIGINAL LEGENDARY® BURGER THE IMPOSSIBLE™ BURGER DESSERT Choice of: HOLIDAY BROWNIE ESPRESSO MARTINI
  • Christmas Day

    Dec 25, 2020 only
    APPETIZER Choice of: CAESAR SALAD BRUSCHETTA BLUE CHEESE CHOPPED SALAD MAIN COURSE Choice of: FULL RACK BABY BACK RIBS BBQ GRILLED CHICKEN GRILLED SALMON MUSHROOM SWISS BURGER NEW YORK STRIP STEAK WITH MARINATED MUSHROOMS USDA Choice SURF & TURF BURGER ORIGINAL LEGENDARY® BURGER THE IMPOSSIBLE™ BURGER DESSERT Choice of: HOLIDAY BROWNIE ESPRESSO MARTINI
  • Lunch with Santa

    Dec 19, 2020 only
    Ho Ho Ho Santa will be coming in LIVE via ZOOM to meet with the kids! Being that Santa has a very important job of bringing the kids presents he will be able to do virtual visit with us so he can stay safe. We will have Olaf there as well social distancing so everyone is safe. We will have Christmas Music, Decorating Cookies and a Coloring Contest. Not to mention Christmas Treats for each child. No cost for the event just pre-purchase lunch.
  • Kids New Years Eve Count Down

    Dec 31, 2020 only
    Enjoy an early count down part for the little ones in your life. While watching Rudolf's Shine New Year! We will have: • Sparkling juice for “Mock count down Toast” • Noise Makers: Hats: Poppers for “Midnight” (8pm) • Pop Corn
  • Family New Years Day Brunch

    Jan 1, 2021 only
    We will have some Amazing Live Music - TBD $11.95++ Adult Served 10am-1pm • All American Eggs you can add fruit, sausage or bacon • French Toast • 2 All American Slider with Fries • Grilled Turkey Club Sandwich with Fries • Wings $9.95++ Kids Rock star’s Breakfast (Scrambled Eggs) Pint Sized Pancakes Kids Classic Waffles Kids Lunch Menu Price $8.95 ++

Offers

Giving Tuesday

Dec 1, 2020 only · Sun - Sat 12:00 PM - 4:00 PM, 4:00 PM - 7:00 PM
Giving Tuesday is a day that you can give back to those who need it most. When you bring in a non perishable food item you will get a free appetizer: ONE NIGHT IN BANGKOK SPICY SHRIMP™ 8 oz of crispy shrimp, tossed in a creamy, spicy sauce, topped with green onions and sesame seeds, served on a bed of coleslaw. This will be good for a minimum of 2 and up to 4 people. It is in this season of giving that we think of others and TAKE TIME TO BE KIND!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 235 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.3
Service
4.2
Ambience
3.8
Value
Noise · Moderate
83% of people would recommend it to a friend
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NJ
NicholasJ
1 review
Dined on October 27, 2020
Overall5Food5Service5Ambience5

Loved the food, the wait staff and the location. It was the perfect Anniversary dinner!

Hard Rock Cafe - Niagara Falls
Responded on November 1, 2020

Nicholas, Thank you for the 5 star review. We hope you had a great anniversary. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Pittsburgh
5 reviews
Dined on October 17, 2020
Overall5Food5Service5Ambience5

Great! Very professional and courteous

Hard Rock Cafe - Niagara Falls
Responded on October 21, 2020

Thank you for the 5 Star review. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
New York Area
1 review
Dined on October 17, 2020
Overall5Food5Service5Ambience5

Server was wonderful and all the food was great. They had temperature checks and good cleaning. Everyone had proper face coverings on.

Hard Rock Cafe - Niagara Falls
Responded on October 21, 2020

Thank you for the 5 Star review. We take your safety and comfort very seriously. Sincerely, Jason Cianflone General Manager

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ED
EliasD
1 review
Dined on July 4, 2020
Overall5Food5Service5Ambience5

Very very clean and great attention to customers Excellent place to go.

Hard Rock Cafe - Niagara Falls
Responded on July 9, 2020

Elias, Thank you for the review. The comfort and safety of our guests are most important. Thank you for noticing our efforts to give you the best experience. Sincerely, Jason Cianflone General Manager

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TH
TatyanaH
1 review
Dined on March 8, 2020
Overall2Food4Service1Ambience2

Waitress took too long to take our order. She was very short with us and would walk away before you could ask a question. Food was good but the service was bad

B
Brundy89
New York Area
2 reviews
Dined on February 22, 2020
Overall5Food5Service5Ambience5

Always are here for Hockey Tournaments. The Hard Rock is always great. They really know how to handle larger groups. Service is always excellent.

CB
CBinNY
1 review
Dined on February 16, 2020
Overall3Food4Service3Ambience3

The food was delicious. The waitress was nice and friendly but it took a long time for the food to arrive. Including, by the time my daughter received her side dish, we had to instantly put it in a to go container

Hard Rock Cafe - Niagara Falls
Responded on February 20, 2020

CB, Thank you for the feedback. Sorry for the delay in service. I am glad the food and service were great. Sincerely, Jason Cianflone General Manager

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j
jolenes
New York Area
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Food was beyond good!!! would highly recommend. meals are reasonably prices drinks are really high priced.

Hard Rock Cafe - Niagara Falls
Responded on February 17, 2020

jolenes, Thank you for the amazing review. You Rock! Please come see us again. Sincerely, Jason Cianflone General Manager

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ES
EricaS
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

I always enjoy going to hard rock, the food, music and service are always outstanding.

Hard Rock Cafe - Niagara Falls
Responded on February 17, 2020

Erica, Thank you for the great review. We appreciate your kind words. Sincerely, Jason Cianflone General Manager

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B
Brundy89
New York Area
3 reviews
Dined on January 16, 2020
Overall5Food5Service5Ambience5

Another visit to Hard Rock and another great experience. We have hockey tournaments in town and make it a point to keep coming back. We always get great food, great service, and we love the music videos. Both adults and kids. Thank you for the great experience...

Hard Rock Cafe - Niagara Falls
Responded on January 19, 2020

Thank you for the awesome review. We love our Hockey groups.. Sincerely Jason Cianflone General Manager

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R
Raddi86
New York Area
1 review
Dined on January 16, 2020
Overall5Food5Service5Ambience5

We come every hockey Tournament and always get the best service and the food is great. You do pay a bit more but we love the Rock and Roll stuff and the service makes up for it.

Hard Rock Cafe - Niagara Falls
Responded on January 19, 2020

We love having you. Ask for me next time so we can put a face to the words... Thank you for the great review. Sincerely Jason Cianflone General Manager

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SR
SharonR
1 review
Dined on December 31, 2019
Overall5Food5Service5Ambience5

Food was good and plentiful. Service was great. The steak salad was very good. Steak was tender and cooked as ordered. The salmon was very good. Drinks were expensive so we only ordered one each. We started at the bar and were seated in a side room which was better for dining because the music wasn't as loud.

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Sharon, Thank you for the great feedback. We always love to hear from our guests. Thank you for the review. Sincerely, Jason Cianflone General Manager

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AH
AmandaH
1 review
Dined on December 31, 2019
Overall3Food2Service5Ambience3

Our waitress was wonderful. She apologized for how long it took for our food to come and when it did come it was cold. She offered a discount before we even said anything as well. She was so nice to the children as well. The food however was subpar. The drinks were also not very strong especially for the price we paid. I understand that Hard Rock is more of an experience, but without the wonderful waitress the experience would have been pretty terrible.

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Amanda, We are very sorry the food you received was below our standards. W appreciate your feedback. Thank you for the review. Sincerely, Jason Cianflone General Manager

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KJ
KathrynJ
Toronto
2 reviews
Dined on December 31, 2019
Overall4Food4Service4Ambience4

We were in a side room which was quieter and had very nice decor. The staff were busy on New Years Eve but we didn’t wait long for anything. The food was good and the ambiance goof ole’ rock and roll!

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Kathryn, Thank you for the review. Sincerely, Jason Cianflone General Manager

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DS
DanielleS
1 review
Dined on December 29, 2019
Overall2Food1Service3Ambience2

This Hard Rock Cafe was disappointing with the lack of Rock and Roll decor. The food was bland and extremely overpriced!

Hard Rock Cafe - Niagara Falls
Responded on January 4, 2020

Danielle, Sorry you feel that we lack enough memorabilia. We do have over 200 pieces on the walls at our location. We do apologize for the taste of the food. It should be seasoned correctly. We appreciate your feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Toronto
2 reviews
Dined on December 25, 2019
Overall5Food4Service5Ambience5

We went to Hard Rock Cafe on Christmas Day. They have a festive menu which was at an very attractive menu. The food were good. Service was excellent

Hard Rock Cafe - Niagara Falls
Responded on December 28, 2019

Thank you for the review. We enjoyed spending the Holiday with you. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on December 25, 2019
Overall3Food3Service3Ambience4

Food was decent. Need more of a variety

Hard Rock Cafe - Niagara Falls
Responded on December 28, 2019

Sorry you felt the options not sufficient. Thank you for the review. Sincerely, Jason Cianflone General Manager

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AN
AndreaN
1 review
Dined on December 25, 2019
Overall3Food3Service5Ambience2

Lived in WNY all my life and love that there’s a Hard Rock Cafe in the area, but only downfall to the location is that it’s in an international city with lots of visitors from other countries. Every dining experience here is ruined for me due to the lack of manners from foreigners. I try to visit when it’s winter because it seems to be less touristy but anyway our service was the best part! It was a nice change to go out for Christmas dinner for once. p.s. ladies restroom was pretty nasty so let’s work on getting it clean!

Hard Rock Cafe - Niagara Falls
Responded on December 30, 2019

Andrea, Thank you for the review. We will address the Ladies room issues. We are glad we were able to spend the Holiday with you. Let's make this a yearly tradition. Sincerely, Jason Cianflone General Manager

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p
phunwin
New York Area
29 reviews
Dined on December 10, 2019
Overall5Food5Service5Ambience5

I saw some uninspired reviews here, so I was very pleasantly surprised! My burger was one of the best I’ve had in a long time, and the staff was really friendly. There was a scavenger hunt for kids for which they rewarded my kids with little chocolate guitars. Was a great way to keep them engaged. Another complaint I saw on here was that it was dirty; I didn’t see that at all, the place was well maintained. Will definitely be back.

Hard Rock Cafe - Niagara Falls
Responded on December 12, 2019

Phunwin, Thank you for the great review. I had a great time with you and your family. Glad you enjoyed the Scavenger hunt. Come visit us again. Rock ON. Sincerely, Jason Cianflone General manager

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B
Brundy89
New York Area
3 reviews
Dined on December 1, 2019
Overall5Food5Service5Ambience5

Hockey tournament in town. Came with a group of friends and my Boyfriend. We were treated very nice and the service was great. It seems like they have handled hockey teams before. I would definitely recommend.

Hard Rock Cafe - Niagara Falls
Responded on December 3, 2019

Raddical86, Thank you for the great review. Hard Rock is the place to come celebrate your Hockey victories. After you rock on the ice come rock with us. We hope to see you next tournament. Sincerely, Jason Cianflone General Manager

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R
Raddi86
New York Area
1 review
Dined on December 1, 2019
Overall5Food5Service5Ambience5

We were with a large Hockey group. Everything was handled well even though they were busy. Staff was friendly and attentive. Host was very pleasant. Food was excellent.

Hard Rock Cafe - Niagara Falls
Responded on December 3, 2019

Brundy99, We are glad you had a great experience. Hope your Hockey games went well too. We appreciate you thinking of us for your group. Please come visit us again next tournament. Sincerely, Jason Cianflone General Manager

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GT
GurpreetT
1 review
Dined on November 23, 2019
Overall1Food2Service1Ambience2

Did not honor reservation. had to wait 25 minutes then they opened a back room which had no heat. This room was available entire time and chose to be rude and make us wait. the lady at front was rude and barked at us about our reservation. Drinks too 30 mins to come. overall experience was not not pleasant

AH
AmandaH
1 review
Dined on November 17, 2019
Overall3Food4Service4Ambience4

I understand being in Niagara Falls Falls is a tourist area so it will be a bit more expensive but i feel this was too steep for the type of food that is served. Burgers are between $17 and $25!! If it was not for my daughter's school choir performing there I would not have gone there. Also, I ordered a Guinness beer and they were out of it.

Hard Rock Cafe - Niagara Falls
Responded on November 18, 2019

Amanda, Sorry we were out of Guinness. We appreciate the Kids coming to perform we love donating the space to showcase their talent. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on November 17, 2019
Overall3Food2Service3Ambience2

Took a long time to get our nachos and our fruit cup consisted of approx 6 grapes. They didnt seem very well prepared for the volume of people they knew they would have that day.

Hard Rock Cafe - Niagara Falls
Responded on November 17, 2019

Thank you for the feedback. Rock Star Music is something we love to do for the kids and their families in our area. It does present challenges when 65 families all order at the same time, even when fully staffed. We do however love to hear the kids perform and will do better next show. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on November 8, 2019
Overall4Food3Service5Ambience4

Food was good but not great. Atmosphere was fun. Our waitress was very sweet. Not sure two burgers were worth $61 but it was a nice evening.

Hard Rock Cafe - Niagara Falls
Responded on November 11, 2019

Thank you form the feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
Charlotte
1 review
Dined on November 8, 2019
Overall5Food5Service3Ambience5

Everything was awesome, but our waitress was slow

Hard Rock Cafe - Niagara Falls
Responded on November 11, 2019

Thank you for the 5 star review. Thank you form the feedback. Sincerely, Jason Cianflone General Manager

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OT
OpenTable Diner
1 review
Dined on October 27, 2019
Overall5Food5Service5Ambience5

We were there for our daughter’s rock band show with a large party. Our server was amazing and so was the experience. Thank you.

Hard Rock Cafe - Niagara Falls
Responded on October 28, 2019

We love our little Rock Stars at the Hard Rock. Thank you for the great review. Sincerely, Jason Cianflone General Manager

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J
Jareds
1 review
Dined on October 19, 2019
Overall5Food5Service5Ambience5

Very good atmosphere the staff was very nice and helpful . I would highly recommend to anyone whos looking for a good meal and a good time to stop here!!!!

Hard Rock Cafe - Niagara Falls
Responded on October 24, 2019

Jareds, You rock dude. Thank you for the great review. Come back and party with us again soon. Sincerely, Jason Cianflone General Manager

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OpenTable Diner
1 review
Dined on October 13, 2019
Overall5Food5Service5Ambience4

Wife and I had a great anniversary dinner - food arrived as ordered, in order, and delicious, and our waitress Salina was outstanding. Never an empty glass and ensured we were always happy with our experience. It is a bit of a hectic atmosphere, as are all Hard Rock’s. But bearing that in mind we would recommend having dinner there during a stay at Niagara Falls.

Hard Rock Cafe - Niagara Falls
Responded on October 16, 2019

Thank you for the awesome review. Salina is one of our Rock Stars and we are lucky to have her. Glad you had a great time! Sincerely, Jason Cianflone General Manager

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BD
BobD
1 review
Dined on October 6, 2019
Overall1Food2Service1Ambience1

Terrible experience. Not only will you overpay for anything you order, you will also have to pay for parking to eat there. Service sucked slow and waitress had attitude. Save your money. Definitely not worth it

H
Hausman28
New York Area
5 reviews
Dined on October 4, 2019
Overall4Food4Service5Ambience4

The is a great place for a variety of crowds... families.. friends... couples.. service was excellent. Food was tasty and great value and price points!

Hard Rock Cafe - Niagara Falls
Responded on October 8, 2019

Hausman28 Thank you for the review. Glad you had a rockin' time Sincerely, Jason Cianflone General Manager

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SS
ShellyS
1 review
Dined on September 22, 2019
Overall4Food1Service1Ambience4

Service was very poor, slow, inattentive server, slow kitchen and cold food. Over all bad experience and will not return.

MW
MaryW
1 review
Dined on September 21, 2019
Overall5Food5Service5Ambience5

Great food!!! Welcoming environment! Easy to make reservations! Lots to look at! Did I tell you the food is Awesome!!! 😁😁😁

Hard Rock Cafe - Niagara Falls
Responded on September 24, 2019

Mary, Thank you for the great review. Hope you had a Rockin' time. Sincerely, Jason Cianflone General Manager

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T
Tyler
1 review
Dined on September 13, 2019
Overall3Food1Service4Ambience5

The food was atrocious, chicken fingers that had no chicken in them for almost $20. The burger was also expensive, and had a wet floppy bun, so much that when I held the burger the bun fell down around where my thumbs were positioned on the burger. The service was fast, but the waitress (while nice) was pushing for a tip, by underlining “gratuity not included” on the check and placing it face up in front of my which i thought was rude. However the live music that was there when we went was amazing, and there was no cover, so even though we spent $35 on almost inedible food, it wasn't a complete waste of time. If you want to go for the music, stay at the bar.

Hard Rock Cafe - Niagara Falls
Responded on September 16, 2019

Thank you for your review. I apologize for the quality of your food. We hand bread all of our chicken and need to make sure that they are the correct weight and portion. The burger should be piled high with lettuce, tomato, Onion ring, or Onion straws. Some of them do have sauce on them and can get on the bun. We are glad you enjoyed the live music which we play every weekend. Thank you again for the review. Jason Cianflone General Manager

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L
Linda
New York Area
1 review
Dined on September 7, 2019
Overall1Food3Service1Ambience3

Restaurant was dirty. Floor had visible debris and table was sticky. Sat for more than 10 minutes before server arrived. Had to ask twice for water. Watched as our drinks sat at the bar while our server took care of other tables. My martini glass arrived only half full. Two of our orders were wrong. It was an absolutely terrible experience and we most definitely will not be back.

Hard Rock Cafe - Niagara Falls
Responded on September 10, 2019

Sorry about your experience and Thank you for your feedback.

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RR
ReneR
1 review
Dined on September 5, 2019
Overall5Food5Service5Ambience5

The only thing our table was in the pathway and my chair kept getting bumped.

Hard Rock Cafe - Niagara Falls
Responded on September 10, 2019

Thank you for the great review. Sorry about the chair. Hope to see you again soon. Rock on! Sincerely, Jason Cianflone General Manager

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P
Phil
1 review
Dined on September 4, 2019
Overall3Food4Service4Ambience3

It was a business lunch which I indicated when I reserved the table.
The guest, a prospective employer indicated it was too loud. I hope I did not lose a job offer over this!?
It would be nice if you`re going to book business lunches that you might have somewhat quieter accommodations available if requested.

Sincerely,
Phil

Hard Rock Cafe - Niagara Falls
Responded on September 8, 2019

Phil, I apologize for the volume in the Cafe. Music, Good food, and atmosphere are the foundations that Hard Rock is built on and a main reason guests come to visit. Just remind us at the host stand you would like a quieter table and we would be happy to try and accommodate you. We will do better at checking the notes in the reservations as well. Thank you for the review.

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M
vipMark
Washington DC
58 reviews
Dined on September 2, 2019
Overall5Food5Service5Ambience5

Overall, it was excellent and totally worth it. Wonderful drinks, food and exceptional service. Fun experience and totally worth it!!

Hard Rock Cafe - Niagara Falls
Responded on September 8, 2019

Mark, Thank you for the great review. We always love hearing from our Fans. Glad you had a great time. Rock on!

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LT
LT2019
London
1 review
Dined on August 25, 2019
Overall1Food1Service2Ambience1

Absolutely no atmosphere, definitely nothing like any other Hard Rock Cafe we’ve been to! Our sizzling fajitas turned up cold and the veg was barely cooked.. we sent it back and it came back warm.. clearly no idea how to make this dish!!! Saw others with half eaten meals.. was so disappointed!! Go to the rainforest cafe instead.. staff were chatty and made it fun for the kids with activities to do!

LR
vipLisaR
New York Area
4 reviews
Dined on August 24, 2019
Overall5Food4Service5Ambience5

Very lively great for kids and teensFUN VIBE
The food was quite good especially the salad.service was fast and accurate

Hard Rock Cafe - Niagara Falls
Responded on August 28, 2019

Good Afternoon LisaR, Thank you for your review on Open Table. I am so happy to see that enjoyed yourself at the Hard Rock Cafe. I hope you come back and visit us again soon. Jason Cianflone

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FAQs

Hard Rock Cafe - Niagara Falls offers takeout which you can order by calling the restaurant at (716) 282-0007.

Hard Rock Cafe - Niagara Falls is rated 4.3 stars by 235 OpenTable diners.

Hard Rock Cafe - Niagara Falls does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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