Hooded Merganser at Penticton Lakeside Resort
The decaf coffee had a nice flavour but was too weak and I had to augment it with some Starbucks Instant Decaf powder. Otherwise all was good.
Amazing food as always. It was clear the restaurant was understaffed and very busy. Our food took almost an hour to reach us and nothing was said, or offered. We weren't even asked if we wanted more coffee. Just an awkward silent water refill would happen and running away. Of course our food taking a while was not in our server's control however not addressing the situation and hoping we would just not say anything and ignoring it was not appreciated and left a bad taste. Cannot complain about the food though it was very good.
Steak was tough. Rice bowl was a joke, service was good though. Overpriced and not good food though. Will never go back or recommend
We loved the Hooded Merganser! Especially the plant based section of the menu. They were very busy that night but the service was still great and the location can’t be beat in terms of ambiance!
We enjoyed our dinner. Great location. We were celebrating my daughters birthday and attending an event at the SOEC. The food was delicious. Our server was very friendly. Received a free birthday desserts. All around great experience.
Love the breakfast menu here. Big portions and reasonable prices. Beautiful view!
Great vegan/vegetarian menu!! You could always add more also!
It was enjoyable but didn’t find much on the menu to our liking actually, sorry. I do know the staff worked hard to give a good presentation which was appreciated. Thanks.
It is a nice place. Ceasar salad was not the best. Had stomach issue after we left, when I check with one of the people I was with and they had the same stomach issues also.
We had coffee and breakfast. Each of the 4 of us ordered something different and we were all very pleased with our meals. Service was prompt and the food was hot, coffee was very good.
Good food, and good service, thank you. We will be back again.
Stayed at the hotel New Year's Eve went for Dinner at Hooded Merganser it was excellent, had the special,Filet with crab and bernaise, mashed potatoes and veggies, so Good. In the morning we went back for breakfast and it was equally as good.
Wonderful friendly staff, excellent food, beautiful surroundings overlooking the lake. This is a tradition for us and we look forward to it every year.
The only issue we had was when we tried to book our reservations with open table for dinner we were told there was nothing available however we called the restaurant direct and got in with no problem. We found that strange as we always book with open table.
the chef needs to sample his own menu , baked garlic and brie carpaccio needs some flavour and way to much Arugula garlic mashed potato , from fresh or powdered potato ? and the Creme Brulee looked and tasted like paged mousse not baked custard ?
It was one of the best evenings I have had here. Service was phenomenal, food was outstanding, and ambiance was perfect. Great way to send off 2019 and bring in 2020. Will definitely be back and recommend to friends!
New Years evening
Beautiful setting and ambiance. Very nice for any occasion from birthdays, to anniversaries to even a first date. Food was well prepared and service was amazing. One of my favorite places to enjoy what Penticton has to offer.
We have eaten here many times. It is our favourite “go to” when we have company. The service is always good and the ambience lovely.
4 out of 6 of our table liked the food. My green curry was very spicy and not in a way I found enjoyable - one spice stood out as overpowering. My daughters southwestern chicken salad was also overpowered with southwest spice and that is all she could taste. Neither of us were able to finish.😞
Good waiter.....fast service....friendly staff. Food okay and not badly priced.
We had great service. I thought the prices have increased some what since we were last in, while the choices of the lunch menu decreased. All in all we came out satisfied. I quite like the on line reservation program.
Beautiful view, great food, and an amazing Server. I love how it's decorated for Christmas, really gets you in the Spirit!
From the time we sat down, we felt rushed by our server, whose name I think was Hannah. And as soon as we finished eating she asked if we wanted our cheque. There was no offer of tea, coffee or a dessert menu. I said NO it is my birthday and I was offered cheesecake. She asked if I had proof and I said no, I had requested it online.
She did come back with dessert forks after that and I ordered another glass of wine.
What was supposed to be a celebration turned in to more of an annoyance at having felt so rushed.
Unfortunately this was not one of our best dining experiences at the Hooded Merganser. It was quite drafty in the restaurant, we were served flat sparkling water, and a wine order took until the end of the meal to arrive. The staff did accommodate by switching our table (so that we were away from the windows where it was coldest) and procuring a new bottle of sparkling water, but we found our waitress to be quite inattentive overall - she did not tell us about any of the specials, she did not check in with our table to see how things were going, and we had to ask other staff about the sparkling water and the wine. When the wine did arrive after we had finished eating (although it was ordered before we ordered food!) there was no acknowledgement/apology regarding the inconvenience. Thankfully I have had lots of other positive dining experiences there to know this isn’t typical of the service otherwise I likely wouldn’t return!
A wonderful dinner again ... so nice to celebrate our anniversary....
The meal was tasty and the ambience pleasant. The service could have been better although our server was very pleasant and attentive but perhaps not trained as well as one might expect.
Love the broad selection on the menu. Something for everyone in all price ranges. Had the spicy capocollo pizza. Fabulous. Had the fillet mignon with crab and blue cheese. Delicious. Had the chicken club and cajun chicken. Yummy. Even the shoestring fries were tasty. My only complaint and it’s not really a c
Loved our dinner at the Hooded Merganser! It was busy but service was great and the food was delicious! I would highly recommend it to friends. Beautiful setting as well.
Wonderful service, food, and atmosphere! Great place for a special event (birthday, anniversary, etc.) a little pricey but worth it for ALL that you get (proper service, awesome food, and quiet/moderate atmosphere)
We will definitely be coming again and recommending!
The $42 12oz ribeye I ordered was mostly gristle. Both my steak and my wife's salmon were very under seasoned. Very little in the way of flavor. Overall I would not come back.
Amazing location right on the water. Excellent food.
We were very impressed with our Hooded Merganser experience. Our booth table view was outstanding. Great menu options, with very reasonable pricing. Server was great with her recommendations. Service was awesome. Quality of food was outstanding. Will definitely be going back.
Had a bit of difficulty finding the restaurant..head through the lobby of the Penticton Lakeside resort..go back outside and the Restaurant is on the left. It's a great location..right on the lake..very pretty view.
Service was outstanding. Keeps our glasses full. Food was very good.
This is always a great place for a business lunch, but even better when one of the guests was from PEI... and our server was superb -- funny, knowledgeable and efficient... tnx, gw
A great location with a varied menu and excellent value for your money
Went for a quiet dinner. Didn’t get it. Good food but far too noisy for us.
We enjoyed a lovely meal the service was great and the dining room is gorgeous
Unfortunately the halibut came underdone the first times
It was fixed up but it’s not the sort of thing I expected.
Otherwise it was great.
Fabulous food! Attentive staff. Will definitely return.
Everything was Suburb, our waitress was excellent.
We always enjoy eating here. The location and restaurant building are amazing. The food is always very good as is the service. Only complaint would be that sometimes we felt rushed. That we should hurry up and eat and leave. We like to have a relaxed dinner experience and take our time to take in the atmosphere and enjoy the food at our own pace without tying up the table for too very long. Relaxing and taking the experience slower, enhances the experience and encourages us to return for another great time.
The atmosphere was great. I ordered the Thanksgiving special dinner and would have appreciated real turkey and not a stuffed turkey roll. However, we've eaten there many times and it's usually very good.