Hooded Merganser at Penticton Lakeside Resort
Beautiful view, great food, and an amazing Server. I love how it's decorated for Christmas, really gets you in the Spirit!
From the time we sat down, we felt rushed by our server, whose name I think was Hannah. And as soon as we finished eating she asked if we wanted our cheque. There was no offer of tea, coffee or a dessert menu. I said NO it is my birthday and I was offered cheesecake. She asked if I had proof and I said no, I had requested it online.
She did come back with dessert forks after that and I ordered another glass of wine.
What was supposed to be a celebration turned in to more of an annoyance at having felt so rushed.
Unfortunately this was not one of our best dining experiences at the Hooded Merganser. It was quite drafty in the restaurant, we were served flat sparkling water, and a wine order took until the end of the meal to arrive. The staff did accommodate by switching our table (so that we were away from the windows where it was coldest) and procuring a new bottle of sparkling water, but we found our waitress to be quite inattentive overall - she did not tell us about any of the specials, she did not check in with our table to see how things were going, and we had to ask other staff about the sparkling water and the wine. When the wine did arrive after we had finished eating (although it was ordered before we ordered food!) there was no acknowledgement/apology regarding the inconvenience. Thankfully I have had lots of other positive dining experiences there to know this isn’t typical of the service otherwise I likely wouldn’t return!
A wonderful dinner again ... so nice to celebrate our anniversary....
The meal was tasty and the ambience pleasant. The service could have been better although our server was very pleasant and attentive but perhaps not trained as well as one might expect.
Love the broad selection on the menu. Something for everyone in all price ranges. Had the spicy capocollo pizza. Fabulous. Had the fillet mignon with crab and blue cheese. Delicious. Had the chicken club and cajun chicken. Yummy. Even the shoestring fries were tasty. My only complaint and it’s not really a c
Loved our dinner at the Hooded Merganser! It was busy but service was great and the food was delicious! I would highly recommend it to friends. Beautiful setting as well.
Wonderful service, food, and atmosphere! Great place for a special event (birthday, anniversary, etc.) a little pricey but worth it for ALL that you get (proper service, awesome food, and quiet/moderate atmosphere)
We will definitely be coming again and recommending!
The $42 12oz ribeye I ordered was mostly gristle. Both my steak and my wife's salmon were very under seasoned. Very little in the way of flavor. Overall I would not come back.
Amazing location right on the water. Excellent food.
We were very impressed with our Hooded Merganser experience. Our booth table view was outstanding. Great menu options, with very reasonable pricing. Server was great with her recommendations. Service was awesome. Quality of food was outstanding. Will definitely be going back.
Had a bit of difficulty finding the restaurant..head through the lobby of the Penticton Lakeside resort..go back outside and the Restaurant is on the left. It's a great location..right on the lake..very pretty view.
Service was outstanding. Keeps our glasses full. Food was very good.
This is always a great place for a business lunch, but even better when one of the guests was from PEI... and our server was superb -- funny, knowledgeable and efficient... tnx, gw
A great location with a varied menu and excellent value for your money
Went for a quiet dinner. Didn’t get it. Good food but far too noisy for us.
We enjoyed a lovely meal the service was great and the dining room is gorgeous
Unfortunately the halibut came underdone the first times
It was fixed up but it’s not the sort of thing I expected.
Otherwise it was great.
Fabulous food! Attentive staff. Will definitely return.
Everything was Suburb, our waitress was excellent.
We always enjoy eating here. The location and restaurant building are amazing. The food is always very good as is the service. Only complaint would be that sometimes we felt rushed. That we should hurry up and eat and leave. We like to have a relaxed dinner experience and take our time to take in the atmosphere and enjoy the food at our own pace without tying up the table for too very long. Relaxing and taking the experience slower, enhances the experience and encourages us to return for another great time.
The atmosphere was great. I ordered the Thanksgiving special dinner and would have appreciated real turkey and not a stuffed turkey roll. However, we've eaten there many times and it's usually very good.
Excellent service and food! Definitely will dine here again!
Best lake view restaurant in the Okanagan.
Friendly staff, great choice of food.
Wonderful experience with relaxing views. Excellent attentive service. A bit noisey but not overwhelming.
3 of us had a very pleasant lunch at the Hooded Merganser this past weekend. We thoroughly enjoyed the food we had which was: the spicy tuna roll, mixed green salad, chicken wings and calamari steak with parmesan fries (the only thing in there not gluten-free). All were delicious and the service was impeccable. We were served by the very nice gentleman from Australia, don’t know his name. I should also say that I am celiac, and our server went out of his way with the kitchen staff to make sure my food was all safe for me.
The portions are generous and the prices very reasonable. All this with a killer view of Lake Okanagan. What’s not to like! We would highly recommend the Hooded Merganser in Penticton, for sure.
Location is beautiful, service was great- food was bland and tasteless. A complete waste of such a lovely location. Had dinner at night and then lunch the following day - appetizers mains and desserts - all bland and left us pretty disappointed and unable to finish them. Definitely won’t be back even if we stay at the hotel again.
Beautiful location. Food was not impressive, lacked flavour. Service was average.
Lovely place, but wish restaurants would not play music when it is full. People talk louder over the music
Beautiful Setting on Lake Okanagan. Big Windows, high ceilings and modern décor. Service was excellent and food quality was very good. I would definitely recommend this restaurant and I would return when I visit Penticton again! There were seven adults in our party and we all enjoyed our meals.
The view and the service were great but the food was completely bland and overpriced. I was really disappointed.
So glad I made a reservation. Got the best seat in the house. A great evening for me and my gal, our 1st anniversary. Thanks. It was all good. gpb.
Beautiful views of the Lake, our server was wonderful and the food was delicious. We enjoyed a wonderful evening.
Excellent service and food. A friend was visiting and he seemed to enjoy the food as well.
4 of us went to Hooded Merganser to celebrate our October 1 anniversaries. The service was wonderful. Alice was a total delight. We all shared a main course with spouses - no problem. The dish we had was great. Would most definitely return.
Service was wonderful as well as the view, however the food was disappointing. Little to no flavour wouldn’t be my first choice to dine out again.
We decided to give this restaurant another try since our previous experience was very poor...and well this time not any better. The views from the restaurant are beautiful, and it is very convenient when staying at the Penticton Lakeside resort, but that is where it ends. It is pricey and not value for your money. This last experience, we decided to play it safe and ordered a pasta dish- my wife sent hers back...and I should have too. Troopers that we are, we decided to try the breakfast the next morning- after being seated by the staff, we waited over 10 minutes and no service...so I can not rate their breakfast...but I can rate their service as poor... Not only will we not go back again, but this experience may also change the hotel we stay at the next time in Penticton.
Delicious food. Amazing view. Staff was friendly. Definitely recommend it and already made a reservation for the future :)
Love this place! The dress code on your website should be adjusted - didn't see much "Business Casual" -but a lot of casual which added to the terrific ambiance.
The vegan foods was not great. Their version of fondue was not the classic fondue which was one of the reason why we wanted to go there. It was basically in a bowl with some veggies.
The poke bowl was disappointing, dry and flavorless.
Good place for service, meal and in particular the view. Would definitely recommend this restaurant.