Italian Kitchen - Vancouver
We had a really nice family dinner! The service was great, and really helped to create the right atmosphere for a special occassion.
Thank you all for your care and attention ~
The service was stunning. The desserts were tasty too. However, the appetizer and main course were not good, the salami and pork tasted like raw meat, parma's fat had an odd texture and it goes on.
Dear Gabrielle A, Thank you for dining with us and for taking the time to leave us feedback. We are disappointed and apologize that ups did not enjoy your appetizers and dinner course. We have forwarded your candid comments to our culinary team so that presentation and preparations can be reviewed as that is not how our prosciutto and salami usually tastes. We are pleased to hear that you enjoyed the service and dessert and hope to exceed your culinary expectations in the future.
The menu choices changed since our last meal at the restaurant. My husband wanted a pasta dish, and chose seafood linguine, but wanted more seafood selection in it, and was disappointed in the way it was prepared.i had the salmon, and it was great.
Dear Beeper, Thank you for your patronage. We do regularly change our Menu with season changes and to provide our guests with new culinary experiences. We are disappointed to hear that your husband did not enjoy the Seafood Linguine and have passed on your feedback to our culinary team and Chef for review. Thank you for taking the time to write a review and we do hope to have you join us again soon.
A repeat visit from earlier trips to Vancouver when the restaurant was “Don Francesco”. We were not disappointed.
The food was good ( just good ) not great .. the place is nice .. the staff was nice... nothing that you can’t eat elsewhere .. price was high considering the food was just “good”.. I don’t mind paying a little extra when the food is great but for me that was not the case.. the reviews on yelp and TripAdvisor hype this place up too much however the restaurants atmosphere was good.
Dear Guest, We are disappointed that we did not pick up on your sentiments while with us and apologize that we did not meet your expectations in terms food and value. It is relieving however that you enjoyed our hospitality & ambiance. We would greatly like to use some detailed feedback so that our culinary team could review preparations for which menus items you thought were "good" so that we could turn them into "great." If you have a moment to spare please email firstname.lastname@example.org
The food was superb.
Our server messed up one of our dinners (a pasta) which took 25 minutes to bring the correct meal. They brought a nice salad in the mean time and comped us a dessert. It however, really threw off the dinner.
The robo call I got the next day from them advertising the restaurant was a special treat.
I came here with my boyfriend for our anniversary and the staff was so friendly and our waitor was amazing and he made great suggestions. I’ve already recommended friends to come check it out! I’ll definitely be coming back in the future, I didn’t get to try dessert so I’m excited to come back for it. We had the calamari as an appetizer and it is hands down the best calamari I’ve had. I’d reccomend that and be truffle spaghetti!
This was our very first visit, we really enjoyed our service and the meal was great.
We would definitely come back for another dinning experience.
Server was friendly!
Great food and service. New location is just as good, if not better than the Alberni location.
Our server was fantastic. We enjoyed the ambience. Two of our group were looking forward to the pasta and meatball dish and we’re not disappointed - the food was great.
Our experience at dinner was nothing more than normal. My calamari was not very good, over cooked and more batter that calamari. My sea bass as a main course was just okay.
Dear MikeM, Thank you for the review. We have spoken to the kitchen and shared your feedback on the Calamari and Seabass. We will use your candid comments as a training tool to continually finetune our service levels to not only meet but exceed our guest expectations.
We had a wonderful experience with fantastic food. Our server was excellent and patient & friendly with our children. We hope to return someday.
Rolf was an amazing server. Him and his manager went above and beyond to make our first year wedding anniversary a memorable one. Really appreciated the great service and hospitality. Look forward to dining with Italian Kitchen again
Whenever I’m in Vancouver I have to have the truffle spaghetti and meatballs and it never disappoints!
Great lunch meeting Outstanding service withbgreat atmosphere
Ten year anniversary
Absolutely loved it, delicious food in a welcoming environment. Will definitely go back.
Excellent staff, great service, and the meal was beyond words!
Great neat fun good
Italian Kitchen is one of my favourite restaurant.
And I will go back all the time.
The food, service and ambiance is 5 stars !
Quality menu, great flavours, excellent portion size. Would certainly book again.
Great food! Great wine. Would loved to have heard about the dinner specials
Everything was excellent as usual. We especially appreciated the surprise Tiramisu for my friend's birthday dessert!
We will be back soon.
The food was very good. The service was very good.
Wonderful meal, as usual! First time at the new location, really nice decor and ambiance. Food was fabulous! Never disappoints at the Italian Kitchen.
I think this restaurant has gone downhill since my last visit. We got our appetizers very quickly, which was nice but, after our appetizer plates were cleared, it took about 40 minutes to get our meal, without a visit from our Server in all that time.
When our meals finally arrived, they were "plopped" down in front of us and we didn't see the Server again for about 20 minutes when she stopped by to ask how our meals were. The answer I should have gave was, "almost finished".
My meal was not very tasty. My dining partner enjoyed his meal, but agreed that the restaurant has gone downhill both in terms of service and food quality.
I probably won't return and would not recommend it.
My mother’s fav spot to catch up with me. Staffs are always attentive and knows when to interrupt while conversation is going. I really appreciate their suggestion about food and wine and it always matches with what I wanted each day.
This has been the place for a good business dinner for my work as well.
Keep up the good work and thanks.
Absolutely fabulous!! Can't wait to go back!! The server was amazing and quality of of the food was great
Appetizers, wine, and service were great. Main course, seafood pasta, was a little off, the sauce being a little sharp and in short supply. Prawns and scallops were bland. A big step down from previous visits.
Lovely atmosphere and very good service, but the food was rather lackluster.
Wonderful dinner.... I find it a little frustrating that they are always out of the more reasonably priced bottles of wine (we’ve been twice in a month and both times they were out of 4 different wines)
We also had a little hiccup with the food (not a big deal) but the floor manager offered us a complimentary dessert which she never did bring.... she’s.... just not that great customer service-wise.... again the food was excellent.
We did a bachelorette weekend dinner at Italian Kitchen and were very pleased. Everything was delicious! From antipasti to pasta, the flavors were divine, and the surprise celebratory tiramisu at the end didn’t disappoint!
The service was excellent, the ravioli was undercooked but the steak we ordered was tasty
We shared plates and the kitchen accomadated nicely.
Food lacked flavour and technique but service was exceptional
Pasta so gross
The Italian Kitchen has long been my favourite Glowbal group restaurant! This time, however, I was a little disappointed. It’s the first time I’ve been since they moved from their Alberni location to just off Robson, and it seems like with the move, they left behind a little bit of their magic. An abbreviated menu (where have you gone, delicious flatbreads?!? I long for you, carne sample platter!) and an extremely lacklustre plate of carbonara made me long for the Italian Kitchen of old. Our server could not conjure the flatbreads or platter, but she did offer to have the carbonara remade or replaced with something else, and the ensuing veal scaloppini was really tasty. The prosciutto/burrata and calamari appies were delicious, too. Ambiance was lovely. Would we go back? Sure. But if I’m craving super savoury, elbow-someone-aside-to-get-in-the-door classic Italian, I think I’m more likely to head back to my favourite little place in Burnaby.
Love the new location on Burrard Street. our server Chase was super. we were very satisfied with the dishes we ordered - wild mushroom salad was really good - great flavours. veal scallopini - good portion - 3 pieces of veal - very tender & tasty. daily special - cant remember the name but it was a ravioli served with clams & mussels. the dessert are a must - tiramisu and the zeppola - OMG - no words to describe.....just have to have it! YUMMMMM. we will definitely go back.