Italian Kitchen - Vancouver
Valentine's Day Special Menus & More
Please note that all online & phone reservations require a valid credit card to secure the reservation. We will only be offering our special 3-course set menu on Valentine's. Please call us at 604-687-2858 if there is no online availability. Buon San Valentino!
Saturday, February 15, 2020
We had a great time. Food was good. I did mention we were celebrating my wife's 40th birthday when i reservation. I wasn't expecting a free dessert but maybe a candle in her dessert? Otherwise it was good.
Horrible Service. Had dinner at the Italian Kitchen with my girlfriend as a romantic night out. It was a busy Saturday night and the restaurant was very lively. The food was very good, but what ruined it was the service. In one word, rude.
The waiter was extremely rude, abrupt and seemed impatient. He did not explain the menu, made a snarky comment when I asked a question about the main course, and then during dinner dropped down the drinks and extra cutlery, rudely interrupted us, and just seemed to be annoyed.
We are not difficult customers and just smiled as the service just continued to be awful. At the end of the dinner, my girlfriend even politely asked him if he was really busy or having a difficult night. He replied no, everything was fine, so he obviously treats all customers like this.
Post Christmas get together among good friends 💜
Great food, great atmosphere, great service. Highly recommend !
Amazing fresh pasta with fresh sauces, fish and meats. Try the prosciutto platter and the seafood pasta dish. Wines are reasonable and very good
A very enjoyable evening. Excellent food and a very knowledgeable server made for a great time.
Past dish was better than the crusted chicken. Reasonably expensive meal when drinks added.
Dinner was great all the way around! I would recommend this location!
I appreciated the flexibility with the menu. The cook gave me what I wanted, not what was on the menu. The cost was ok, not at all exorbitant.
Dine out menu, risotto exceptional, chicken perfectly cooked and dessert perfect.
The plate hit my elbow when our waiter placed it without an ‘excuse me’ or ‘sorry’. One of the
No room temperature sparkling water available. The carpaccio was ok. The spaghetti were not even to my standard. Services could had been better especiallyI’ll waiter. T
he placed it and hot my elbow shout could smile more and had refilled my guest’s hot water without me asking. Sit think I’ll go back again
Great atmosphere, great food, great service... loved it.
Awesome meal. Great ambiance and service.
Our waitress Candice was outstanding
Amazing food and service! Has an upscale feel with a cozy atmosphere. Highly recommended the seafood linguine!
Portion of the starters are quite big, main dish is smaller but more refined, so overall well balanced menu. Everything was delicious. The special "dine out event" menu was a pleasant surprise, but prices on the regular menu are totally fair. Would absolutely recommend.
Seafood linguine was great but the portion size for the eggplant ravioli was disappointing. We were there during the worst snow storm of the year so they may have been short staffed. The food came out super quick but the server was really busy so we had to get her attention for water and the check.
Will try it again as our prior experience was much better.
When we arrived we were surprised to learn the heat had been out for 2 days and it was -5C outside. We would have left immediately but our friends were 20 minutes late and we’d been served some bread and had ordered tea to warm up. We should have just left on their arrival but didn’t. We had to wear our coats for the entire meal and the cutlery on the table was so cold we couldn’t touch it! The food was okay but nothing that we couldn’t make at home (and have) easily. Our friend advised the manager, after we’d finished and paid, that it would have been a very good customer service gesture to offer the patrons, on arrival, a nice warm cup of tea on the house. He offered at that point to take the 4 teas off the bill which had already been paid but that was it. Today a woman called to get our feedback on the dining experience and we told her all these same things. No offer of anything to make up for a waste-of-money (and time) lunch. Like a free coffee or whatever on our next meal.
The restaurant shouldn’t have been open!!
Quality food all the time
Love the Glowball Prod
Went for brunch - it was okay. Dinner is better. It was also quite empty but it was snowing so that could’ve been part of it. Will go back for dinner but probably not brunch.
I enjoyed the Italian Kitchen but the last two times i went I did not enjoy the server we had. She served us both times and I feel bad if she’s not having a great time in her life for reasons unknown because we all have bad days and I don’t know if that was her situation so I don’t want to judge or criticize without knowing such facts. I did enjoy our food and ambiance but unfortunately did not feel service was up to par for such a nice place.
Service and food has always been outstanding.
Unfortunately, our lunch on Friday was uncomfortable as the temperature in the restaurant was very cold, so cold we kept on our scarves, some costumers kept on the jackets.
Even the silverware was ice cold which chilled the pasta dishes quickly.
Nice and friendly staff but the food & wine was not to the level of the price tag.
Great food and service.
One of the best meals I've had. Great staff and an overall enjoyable experience.
The resturant was cold and it was hard to have a good time there but other than that the food and service was good.
David & Darrell made this dinner a wonderful New Year’s Eve for us, visiting from out of town. Great laughter, great restaurant, great friends!
First time, our son and his wife really like it so we got a gift voucher from them for Christmas
I was impressed that you were able to customize my pasta dish as there are certain foods I can’t eat and it was delicious
We’ll be back!!
Fabulous food, and the service was excellent. We will go back.
Was amazing! So impressed.
Wife and I ordered two pasta dishes. Both appeared within a few minutes, before foccacia bread and balsamic/oil arrived. Waiter commented how fast they came. Neither was hot. My carbonara lacked flavor and vegetable primavera appeared unappetizing, with goat cheese topping not melted. Asked for mine to be heated, which they did. To our surprise, manager brought wonderful tiramisu, my wife's favorite. He also fully compt'd both dinners. Their response to the problem was unexpected, unrequested, but highly appropriate . That resulted in our very positive overall experience and this review.
Lovely restaurant and divine food but unfortunately a little too noisy for a romantic dinner. Next time would choose this for a group dinner or girl’s night out.
Took our young friend for a birthday dinner. Food was great. Our server, Erica, was fantastic. It was a great evening. Too much grape & grain but that’s all on me...
Our family has always enjoyed the food, especially the truffle spaghetti (because it tastes so good & we can never finish it so we can bring some home). We preferred to ambience of the old location but are adjusting to your new location.
Get service clean restaurant great food. Followed up with me via phone the next day which was very thoughtful! Will be back!
Excellent food and good service. Great location. Attractive dining
My recommendation to a friend to dine at Italian Kitchen would be a “qualified yes” in that there are certain things I did not like such as a limited menu. My choice of the Parmesan crusted chicken was an excellent choice and this is a very good entree, The chilled wine Ias recommended by the waitress was very good as well. Overall, I would dine at this establishment again.
We enjoyed our lunch. The waitress was amazing. Will go back again.
Overall tasty but overpriced
Some dishes like the braised ribs ravioli were unseasoned
Appetizers were overpriced for what you got
Food was only ok for the price. Service was not great. This seems to be a new theme for this chain of restaurants had a worse experience at Trattoria in Kits.