Jack Astor's - Ancaster
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
Great night at Jack Astor’s, our waitress Mel was great!
I felt like the staff seemed more interested in firing through and clearing the space then paying attention to food quality. Be cautious.
Wonderful time catching up!
I have never had a bad experience here. It is my go to for everything!
Very dissapointing, ordered the cauliflower bites , they were so salty the entire table returned theirs and the pieces were HUGE very difficult to share, my meal was good , but someone had the fish and chip the batter was way overcooked, it was not the usual standard
We have been to Jack Astor’s many times and are always very satisfied with our meals and the service.
The servers always very pleasant , courteous and helpful. If at anytime the food happens to not warm enough for us the take it back to the kitchen and bring it back piping hot. It is one of the if not the best roadhouse around here.
Service very slow had to get attention of another server to say we were ready to order
Ou server never asked about the birthday
She had to be told
No one sang
I came in for my boyfriends birthday and this is his favorite restaurant we love the chicken wings we came and were told they didn't have any wings no chicken only red meat , we walked out very disappointed
Good food and company
Meal was not good, and waitress had charged us double for my husbands meal. And when we asked for a refund they told us they did not have the card in the building that night, told us we could have a $50 gift card however we dont live in Ancaster and the food was not great. We told them we dont eat there often so they gave us $25 cash which was nice but manager was not super nice once we said we didnt want the giftcard.
Hadn’t been here in a while , food and service was in point . I’ll go back soon
Excellent service and great food!
Table was available upon arrival
Service staff was awesome! attentive yet not hovering, friendly and genuine. Food arrived in a timely manner and was warm.
One of our group is dairy sensitive and although we were informed there was no dairy in the curry she still suffered stomach cramps later in the evening..
Despite good portions, the quality of food was mediocre. Fries were hard and overcooked. Fish was tasteless. Burger was good. Good service. Pub-like ambiance. Pricey. Two regular coffees for $8. Won't return.
I reserved for 8 and we ended up with 12 and a high chair and the staff was so friendly and accommodating.
My friend and I catch up every few months and we always go to Jack Astors Ancaster. There is always good food and service. Never disappointed
Celebrated spouse's B-day with her adult daughter and I. We thoroughly enjoyed the ambiance, service, food and evening. Santa & Mrs. Clause dropped in unexpectedly for an additional treat.
Always a pleasure dining at Jack Astor’s! It is our sons “go to” place for his birthday going on 8 years now! Thank you for an incredible experience every time we visit.
Our server was on point with all our needs. Kept our drinks full and was really great
VERY ENJOYABLE. MAKING A RESERVATION WAS VERY EASY.
We enjoyed our dinner @ Jack Astor's however we felt the menu was overpriced compared to other roadhouses.
When we arrived fir reservation hostess told us it would be half hour wait. When I told her of reservation she said the kitchen was behind on orders and was still half hour wait. 15 minutes later they sat us at a table (one of 3) that were empty when we arrived. They told others 45 minute wait so they left. Yet 3 tables by us remained empty for most of our stay. I thought it was good business to make customers happy and have a full restaurant of paying customers. Not try to chase them off even when they have a restaurant.
They made my friends drink wrong. She ordered a daquiri and got coloured ice. They replaced it with a slightly better attempt at a drink.
Great food, great appetizers and a great atmosphere with excellent service.
We enjoyed Jack Astor’s as usual! Pat our waiter was outstanding and we will always ask for a table in his area from now on.
My son ordered a chocolate milk but the server didn't hear him because of how loud the restaurant was. It was eventually brought (after we asked for it again) but to the wrong table. I overheard the server on the other side of our wall/partition trying to give it to a different table.
The table behind us had a young boy (3) who was constantly yelling over our shared bench seats, making faces behind my husband and leaning over the wall/partition to "talk" at the family seated there, which was beside us, not the child, so he had to lean across my seat.
Our server told us repeatedly that the number of tables he was assigned had increased and so he was not able to give us the kind of service we deserved...
Good experience. Food was ordered properly and delicious.
Good food, good service:)
Server was great!!
Our waitress was unorganized with menu questions, ordering and never came back to check on drinks. When I asked another waiter, he never relayed the message so we got our drinks near the end of our meal. Fries were cold and not much sauce on the chicken wings. The Sesame Chicken bowl was nice a little plain which is good if you are wanting something lower in fat which was nice.
Service was only fair because our server was not very attentive. We had a party of 8 and she only checked on us once the entire 90 minutes that we were there. My 10 year old had to go and find ketchup at the server station
We were at Jacks for Father's Day, the service was great and the food was good as well. My only complaint would be that the music was too loud for my father to hear anything. Apart from that it was a great time, the staff were great with the kids and with our special dietary needs. We would not hesitate to come back in future.
The food at this particular Jack Astor's is always fresh, hot and very good
Jack's has always been a favourite of ours - good roadhouse style restaurant and food. Found the food disappointing this time.
This was our first time at a Jack Asters. We chose this location because my mother-in-law has Celiac and can't have gluten. The reviews recommended this location for their gluten free items. There were 7 in our party and almost everyone ordered something different. Everyone enjoyed their meals. The food was well prepared and was served in a very reasonable time period. We were there for Mother's Day and all 3 mothers enjoyed it and talked about it through dineer the next day. Will definitely visit again.
Natalie was a sweet and attentive waitress.
We enjoyed out meal.
Very good. I liked that the staff all work as a team. A couple of menu items were incorrect but it was corrected with some team work
Waitress was great. Food came in a timely fashion. Great variety of food.
Great as always
The waitress we had was great. Very helpful, friendly and quick! Had a great visit!