Jack Astor's - Burlington
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
A bit pricy for what we had and VERY Loud for a lunch time crowd
Our server was incredible. Young guy forget his name. Knowledgeable entertaining and kind. Super attentive. We will be back Can’t get enough of the Jacks Bread!
The restaurant was clean and welcoming. Service was very good. Food was great. The only thing that made my experience less than perfect was the volume of the music...it was beyond too loud. When we asked if it could be turned down, it was made louder.
I understand that the music has to be turned up when there is a full house but there were only about 10 people in the restaurant and for that reason I probably will not return to Jack Astor's.
I go out to dine to be with my friends and be able to catch up on our lives, you can't do that when you can't be heard.
Our wedding Anniversary, 4 of us. Excellent Service, excellent food!
Great food and friendly staff. We really enjoyed the cocktails too.
Good is good , atmosphere is laid back and casual
There were many staff training newbees but it didn't interfere with service. There is a 'new' bowl on the menu Thai Chicken but other than breaded on the chicken it was the same. A lot of rice. Taste was good.
Good food and great service
Allie was a wonderful server!!
Had a great dinner on the patio. Our server Tom did a fantastic job of taking care of us and making us feel welcome.
We will be back soon!
The food was delicious!! Went for my boyfriends birthday. The garlic bread was so good!! The steak was good!!!
Food was cold, when replaced the second one was not cooked. The restaurant did the right thing in the end. Service was excellent.
Our server Connor was outstanding! Everything was great; I dine here often.
Nice big patio with the best nachos I've ever had at a Jacks'!
Seated under a speaker playing hip hop at 6.15 , very loudly. Requested a table move or to reduce volume. We literally could not hear ourselves speak.
Server claimed it had been turned down and then failed to even acknowledge the issue in further requests.
Asked multiple servers who says they’d need to ask a manager. I promise you nobody was at the restaurant to listen to music at 6.15 on a Thursday evening, but it seemed like it was more of a priority than guests
Food arrived, has to ask twice for cutlery , ketchup S&P.
Being open is insufficient for gratitude, you still need to offer good service.
They did a great job of outdoor tables being spaced apart appropriately. Food was good. Servers were great, all wearing PPE.
great location, excellent food and plesant servers! You are well aware of the delicious pan bread
Excellent customer service. The manager was friendly and came to our table to wish us a happy holidays and provided us with some discounts cards for our next visit. Loved the chat with her and the happy faces we had serving us.
They were great, seated us, even though we were early. Super friendly, gave us our space, but, super attentive. Our server, made sure, to ask, what we were doing after dinner, for our date.
While service was quick and efficient the value for the food just isn't there. Extremely overpriced
Yes, we would recommend the restaurant to others and we will be returning in particular to book the Elvis booth. Very conducive to family conversation. Thank you.
put in a special request and they didn’t even read it until i got there, by then the spots that i had requested were already filled up ...
We had a great time. Birthday celebration for our daughter, she loved everything except being celebrated. lol
It was clean and the service was really good. The food was good but not outstanding which I didn’t expect it to be since it’s a chain
Server was excellent, food was delicious and the atmosphere was fun!
Awesome experience!!! Had a fabulous mother’s day dinner.
We arrived early and they seated us promptly. However we asked for a table away from large groups and children and they brought over a table with both. The restaurant was very empty at the time they brought this group in.
The food was good although service was relatively slow. Our server was very friendly and may have been new, to be fair. It was very busy and we heard a birthday song 3 or 4 times during our stay so we'll probably sit in the bar next time.
Met with a friend at lunch. The background music too loud for a conversation plus there was a large group beside us to add more noise. We managed. Our server was busy with this large group and we had to ask to get our bill and drink refill.
Was still very impressed with the menu choices. I had the sired tuna with rice. Amazing!!!!
A very good meal with average service & nice ambience...would definitely go back!
Happy you had some really great vegan options to choose from.
Jack Astor’s always does a great job with their food.
All four of us enjoyed our meals very much. Our server, Alexis was fantastic, very patient with us as we were doing more taking and not enough looking at the menu. The whole dining experience was very enjoyable.
We all enjoyed our meals.. Quick & Friendly Service.
What an ambience! We celebrated birthday of our kid and it was such a great presentation. Servers were attentive, quick to respond and witty. Food was well prepared and tasty. This is our standard hangout place and wish them best of luck!!
Out of our table of 5, one person found a long stringy hair baked into their Garlic Pan Bread appatizer. The manager was involved and apologized for the error. Not more than 10 minutes later, the same person at our table found another hair at the bottom of their entree stock to the bowl. This was a different coloured hair. Needless to say disgusting and unsanitary. The manager took the meal off the bill, and discounted everyone else's meals by 15%. I am thankful for the manager's actions but once is a coincidence, twice is a pattern. I won't be going back to this location anytime soon.
Great Atmosphere, awesome food and great service. Over all we had a great time. Would definitely go back again.
Had a great meal at Jack's. Only "complaint" would be that my entree showed up while still eating our appetizer. But, food was fantastic!
Needs better air ventilation. As soon as we stepped in our eyes started to burn.
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Jack Astor's - Burlington is rated 4.2 stars by 105 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.