Jack Astor's - Kingston
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
I took a friend here to celebrate her birthday. We dined on the rooftop patio. What a lovely view! The food and service were great!
Had the Chicken Pad Thai without the heat added....it was delicious. My hubby had it hot and he said it was great. Also had bruschetta as an appetizer it was wonderful. Really enjoyed our dinner.
Waiters didn’t understand any of my orders and got most of it wrong
Our entire lunch experience was exceptional. Our waiter was outstanding. Very accommodating, kind, and efficient.
Will definitely be back
Loved the salads and the nachos.
Food is ok
Great food, margaritas mixed well, our server Madeline was amazing.
Fabulous waitress very friendly & attentive. The food was delicious and very hot! Bruschetta and Jacks homemade chicken fingers - how could you go wrong!
Very prompt service. Very helpful. Would recommend it.
The staff are all very friendly and organized. We were served in a timely manner and on our way to our event in perfect time. We love the atmosphere there and would highly recommend.
We had to order twice because, anything with chicken breasts were not available. We had to wait 50 min for our food to arrive after ordering the second time. It was ok if your ordered chicken fingers but the burgers were very over done. Our table of six did receive 50% off our entire bill
Last minute decision and craving for the bread and wings. Not the best lemon pepper wings but enjoyed it none the less
The waiter was fantastic . The hamburgers were the best.
Got to see the grey cup, staff were very accommodating.
Also have a great time at Jack Astor's Kingston. The staff are amazing and the food consistently good. The rooftop patio is a must in the summer - great views and wonderful atmosphere. I always recommend Jack Astor's to friends and family.
Lovely evening celebrating my daughters birthday. Our server was amazing, just the right mix of attentive but aware that we didn’t want to rush our meal. Lovely table overlooking the square on the patio.
Went in at 7:30pm on Monday’s august 19th, and had a very quick wait for the patio. While waiting we ordered a bottle on wine at the bar. We paid right away and took our wine to the patio in just minutes.
We then waited 15 minutes to be greeted.
A few tables by the sides with a view had opened so we asked our server if we could move. She said she’d have to ask the server then went over and waited at a table for another server for a few seconds. Then came back and said she was checking with the host.
I didn’t want to make a big deal so told her not to worry.
Then ordered two medium rare steaks with mashed potatoes and a Cesar instead of side veg. Something we do all the time at other Jack Astor’s. Also, mind you I used to manage at Jack Astors. This was all so shocking and sad to see.
She said the kitchen would not allow her to sub a Cesar salad in for a side veg on our classic steak and mash. So I tested her and said okay .
Then said she’d check and came back in less than 30 seconds to say it was okay. Clearly pretending to go to the kitchen in an attempt to persuade us to change our order
Waited 40 minutes after ordering a medium rare steak, to be told they were out of 7oz and we’d be getting a New York. Also it’s the kitchens fault as the just told the server. Not buying it
5 minutes later manager comes by and says no steaks in house. Apologizes says they’ll pay for the meal and we order a burger and butter chicken to replace.
Then he be brings two salmons over 15 minutes later. We say we didn’t order salmon and he just says “oh okay” and walks away.
At 9pm another couple came by who had been watching us and told us we should just leave.
Worst service. So upset that Jacks Astor’s Kingston ruined our night
Amazing experience on the rooftop patio, but music was so loud it was hard to talk, servers did accommodate and let us move tables, overall a great night
Great rooftop patio. Prompt service. Good selection of food.
First time at this location. Hostess are very friendly and accommodating. We sat at the rooftop. Great weather and nice view too.
We always enjoy our time on the roof top patio. Great drink selection. Decent food.
Your restaurant is the best!!! We come to eat whenever we are in Kingston
Visited Kingston for Canada Day weekend from Toronto. We heard that the rooftop patio was awesome so decided to book a table for four. Reviews read from previous customers experiences were considered when booking. I don’t put a lot of faith in others reviews and am a gambler at heart...not!!
Table was ready when we arrived and we were immediately seated on rooftop patio at 7 pm. Our server was by far the most awesome server ON THE PLANET!! Sabrina was fun, efficient and attentive, not to mention absolutely drop-dead stunning!!!
Meals were timely served and all was excellent despite the fact the entire restaurant was packed!!
I have zero negative feedback!! We’ll be back!!
The lack of sunshade / umbrella was unbearable like you would see in a very cheap terrace. For this reason we didn't take an aperitif / appetizer and have taken the dessert and coffee somewhere else. We were 6 adults and a teenager so make the math...
We have eaten there a few times and generally were happy with our meals. We wanted a rooftop patio seat and while we did get one, there was very little shade, so we had to move downstairs to the indoor part of the restaurant. More shade would greatly add to the experience. One of the meals was not satisfactory, as it was “soggy” and was supposed to be crispy. They did take it off the bill without any prompting, which was great. The service was good. The rest of the food was good as well. I would recommend Jack Astor’s Kingston as it is usually a pretty good place to eat and has a great view of downtown Kingston from the rooftop patio.
Are lunch with Co-worker on the rooftop , nice day and the table had shade. There were an abundance of workers and our server was great.
The service for the 10 of us was terrible. The waiter was frazzled forgetful and totally stressed out. First drink orders took 25 minutes and second round was 30 minutes. The food was great...well presented. The waiter continued to blame the influx of customers. But Thursdsy night ...what do you expect.
It was our daughter’s university graduation and there was a problem with the tablet when our was placed and our order wasn’t received by the kitchen, then general manager made a point of coming to our table to advise us of this and apologize repeatedly. At the end of it she came back and apologized again and took care of our daughter’s meal as well as the 2 apps we had! The crab and lobster dip AMAZING!!!
This was no fault of the server or the staff but technology!
The only thing missed was being asked if I collected Scene Points....so I missed out on those:(. Overall great food, great service! We will return for date night.
Thank you for being a part of making our daughter’s graduation day very special!!
Sad that we were at second floor because I didn’t mention I want first one. I want to watch basketball game...
We went there for my daughter’s birthday (6 of us). Tristan our server was amazing, very friendly.
The food was excellent and not over pricy. If you want a place for a family diner I highly recommend Jack Astor’s.
Didn’t acknowledge birthday at all. Didn’t honour reservation for patio. Had to sit in the noisy inside. Drinks were made totally wrong.
On the roof top which is fantastic. Waiter that very good and would check in frequently. Food order was slow and took around forty minutes from the time we ordered.
Our waitress Emily made our birthday celebration for my daughter extra special. She made our experience 5 star
I visited the restaurant for dinner and drinks for my 40th birthday and the service was atrocious. My party had 8 people, there was almost no one else in the restaurant and we had to seek out our server several times to get more drinks, order our food, etc. She took my order and no one else’s so my food came before the rest of my party had even ordered. Several of our drinks and orders were forgotten and never came. The service was awful and the food was cold by the time it arrived. Not the kind of birthday party I was hoping for. Very disappointing.
The service wasn't great. Our server didn't really seem to know what she was doing and forgot things multiple times. Also, our food and coffee were cold.
Very nice. My date and I had a very good time
A consistent dining experience. We appreciate the attention of staff to food allergy, and that their order system includes food allergy warnings.
The people are lovely but I like the Jack Astor’s in Toronto better. The food is a bit better and I found the drinks in Kingston were very watered down
Asked to be moved as water dripped on one chair. Another group was also seated there later, also asked to be moved. Repeating this indicates poor hospitality. There was a sign behind the chair that floor was wet.
Too noisy. Not great value.
No worries. Won’t be back.
Think I was there on an off night (I hope) Not my usual experience. When they brought the food to our table they brought the wrong dish to one person, so they had to re make the correct one. The pasta was hot on the bottom and cold at the top as if it was sitting on top of a heater on another dish. One other pasta dish was barely warm. The waitress took away an empty cup of pop and didn't bring another one. We had to ask for one. They did comp the appetizer because the missing dish took so long. The rest of us were almost done when the clubhouse finally came out. Hopefully it was just as off night for the restaurant.
Our server was great however our food was not. The broccoli bites were cold when they came to the table... we asked for fresh and received them about 15 min later. Our main course came to the table also cold and I think the meals were sitting under the warming light too long. It was not good at all.
You can order delivery directly from Jack Astor's - Kingston using the Order Online button. Jack Astor's - Kingston also offers delivery in partnership with Skip The Dishes and Uber Eats.
Jack Astor's - Kingston is rated 4.1 stars by 141 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.