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Jack Astor's - Kingston, Kingston, ON
Jack Astor's - Kingston, Kingston, ON
Jack Astor's - Kingston, Kingston, ON

Jack Astor's - Kingston

4.1
4.1
189 Reviews
CAN$30 and under
Canadian
Welcome to Jack’s Kingston – where even the Chamber of Commerce thinks we’re awesome! Winner of the 2017 Greater Kingston Chamber of Commerce: Tourism and Hospitality award.

Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Canadian
  • Hours of Operation
    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Sun 12:00 pm–10:00 pm
  • Phone number
    (613) 549-1207
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress

What 189 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on all time ratings
  • 3.9Food
  • 4.1Service
  • 4Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Kingston

    Most Booked

189 Reviews
  1. BethK

    Philadelphia

    4 reviews

    vip
    4.0

    4 reviews

    Dined on February 19, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    The food is always really good but the service is spotty. I was a waitress for 16 years and I just don't think they train their staff well enough

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  2. OpenTable Diner

    Toronto

    3 reviews

    2.0

    3 reviews

    Dined on January 21, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Was overall unhappy with my meal. For the price you pay I got a plate of cold wings (although delicious) were sided with celery and carrots. The carrots looked as though someone had chewed the sides down and after trying a bite out of curiosity they were so soft and foul tasting. My husband and I quickly realized it was likely they cut all of the brown off of the outside and left the center to serve… like why not just serve the celery. Anyways, bad experience. Waitress was lovely and attentive so I didn’t bother her with it.

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  3. OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on October 20, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We had a great time out with some friends but it was very busy and load. Still, the food was great and the prices are very reasonable given the overall economical situation.

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  4. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on October 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our third time at a Jack Astors, 3 different locations in 3 different cities. The first two experiences were not very good. However, 3rd time is the charm. This location in Kingston met and exceeded expectations. The server was friendly, and the food was pretty good. Certainly reestablished some faith in this chain. The Kingston location is right downtown across from the city hall, and we look forward to experiencing the roof top when the warm weather returns.

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  5. MelissaC

    Orlando

    7 reviews

    1.0

    7 reviews

    Dined on October 14, 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    It was a busy night. Our server was good but too busy for great service. The food was okay, not great. The chicken wings and sandwich have no sauce, which was disappointing.

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  6. OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on August 31, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Sat on the roof, view was amazing, service was great, food was yummy. I started to get chilly and asked to have one of the heaters turned on but it sounds like most of them are broken.

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  7. CindyH

    Toronto

    40 reviews

    vip
    4.0

    40 reviews

    Dined on August 28, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    my menu option was no longer available so found something secondary...not as good. Nice day though.

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  8. PierreP

    Montreal

    1 review

    5.0

    1 review

    Dined on August 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It was a friendly evening and it was very pleasant.

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  9. OpenTable Diner

    Montreal

    4 reviews

    3.0

    4 reviews

    Dined on July 21, 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2
    We dined on a Friday night at 6:15. It was half hour before we got drinks. Another half hour before food order was taken. Then 90 minutes to get our chicken wings which were cold when we got them. When we told waitress, she said she’d take them off our bill if we ate them or she could have us fresh hot ones in 10 minutes. We opted for hot ones. It was 37 minutes when we got the fresh ones. Waitress said she kept checking but they weren’t done. I asked for manager. Waitress came back and said I took the wings off your bill. That tells me she was blaming the kitchen for her bad service. No need to worry about us going back. Other customers came in an hour after us and ordered wings and left after their meal 30 minutes before us

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  10. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on July 8, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    It’s really too bad about our experience because we often go to Kingston and always wanted to try Jack Astors but after our first visit here, we will likely never go back. It was a very busy Saturday afternoon and we were prepared to wait for drinks and food due to the increased traffic. However, even with reservations, the service we received was very poor. From the time we sat down till the time we left, our waitress didn’t seem to care much about helping her guests but rather chat with the table beside us. So bad to a point, another table got up and asked the waitress to stop chatting and please get the bill so they can leave. For a joke we timed it, after she took our food and drink order, 16 mins she stood at the table chatting away before going to the bar and getting our water. Apart from taking our food and drink order at the same time, we didn’t see her till we were done eating. Food was subpar, chicken was luke warm at best but we couldn’t get the issue fixed, no service. We ate quick, tried to pay even quicker so we could leave. Again we were well prepared to wait for drinks and food due to the increases in traffic. However this waitress either wasn’t trained correctly or didn’t care about her position and made our experience less enjoyable.

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  11. ACat

    Toronto

    1 review

    3.0

    1 review

    Dined on July 8, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 1
    The restaurant was too loud. You couldn’t talk to anyone in your group. They were out of multiple items. Three of the items we ordered were unavailable. Asked for a glass of water 3 times and never got it. An expensive night for a night so enjoyable time.

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  12. PALD

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on June 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    There was a big crowd waiting at the door but we had reservations so went straight to our seat. Within a couple of mins a waiter came and asked us if we wanted drinks. After bringing the drinks he waited about 5 mins and then asked if we were ready to order. We ordered and were surprised when our food came in about 10 mins. We thought with the big crowd that we would have had to wait. The food and the service was excellent.

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  13. OpenTable Diner

    Calgary

    1 review

    vip
    3.0

    1 review

    Dined on June 21, 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3
    Had to book early lunch at 11 prior to grad ceremony. Server was completely disinterested in serving probably due to prep work for opening. No engagement at all until the cheque arrived.

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  14. PALD

    Toronto

    8 reviews

    4.0

    8 reviews

    Dined on June 6, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Our reserved table was ready for us when we arrived. We were met by a friendly host who brought us to our table. After a few minutes our waiter arrived. She was very friend and knowledgeable. She checked on us a couple of time during our meal to see if all was well. We enjoyed our pleasant evening.

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  15. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing service great food amazing staff. This was for our sons 18th birthday and the service was amazing!!! I can’t say enough about our server and staff that presented the birthday cake.

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  16. ThomasN

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on February 25, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    was 100% better than Jack Astors in Toronto where the service was atrocious

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  17. OpenTable Diner

    Toronto

    4 reviews

    2.0

    4 reviews

    Dined on January 28, 2023

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2
    Kind of gross to be completely honest. I used to think that for a chain restaurant, it was really good. The food was terrible and the place was dirty. It’s too bad because it used to be great. Our server was really good though.

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  18. OpenTable Diner

    Toronto

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The service was friendly and efficient and the food tasty and fresh. The volume from the music seemed overly loud to us. Otherwise everything was good and we would go back again.

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  19. OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on January 8, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    We had shaky service from our young must be new server, but the food exceeded my expectations. We had to go find her to be able to get our bills which was a little bit odd but we enjoyed our experience for the most part.

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  20. KyleM

    Toronto

    1 review

    3.0

    1 review

    Dined on December 18, 2022

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1
    Washrooms on main level aren’t handicap accessible, going from elevator to top washroom is tough to manoeuvre to washroom. Manager is unprofessional

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  21. MKF23

    London

    2 reviews

    5.0

    2 reviews

    Dined on December 12, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We really enjoyed our meal, our server was friendly, engaging and considerate. Overall a great experience, never been there before, will go back.

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  22. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Good was great, as always. Service was great for a busy Saturday night. The music was a little too loud to have a conversation with the people at your table.

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  23. PaulK

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on November 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and great service on a very busy Saturday night.

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  24. Nicole

    Toronto

    3 reviews

    1.0

    3 reviews

    Dined on October 22, 2022

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Normally I have a great time here. Tonight was not one of those nights. We made a reservation for 615. We were seated at 610. Great. 1/2 hour later we still hadn't seen a server. We flagged one down who said ours would be a minute but he would get us our drinks. Great. Now yes the bar was quite busy but our waitress had been to the 2 tables beside us twice already and not even acknowledged us. We would have been happy had she just said sorry guys running around I'll be right with you. We received our drinks and still waited for our waitress to take our food order. After being there an hour the kind waiter that took our drink order came to see if our waitress had came to our table yet... We said no she has not. So he took our order and took care of the rest of the night. He was fantastic! The food was blah service was not great at all. Not sure if we will return

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  25. BethK

    Philadelphia

    4 reviews

    vip
    3.0

    4 reviews

    Dined on October 1, 2022

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    Our waiter was great until he got two parties of 10 midway through our meal. If that happens the manager should be aware of it and make sure that other tables are being taken care of.

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  26. OpenTable Diner

    Manitoba

    15 reviews

    5.0

    15 reviews

    Dined on September 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was very good. The staff was hardworking, upbeat, appropriately attentive. It’s a university town and we went on a Friday night, so the music was a bit loud for our taste, but given that this restaurant is mainly attended by younger people, we understood, smiled, and enjoyed our evening. There were a variety of ages (teens to 60+) at the restaurant and everyone seemed happy!

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  27. AllisonF

    New York City

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous and delicious

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  28. OpenTable Diner

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on September 4, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    They ran out of all fries! Servers were scrambling around but very nice. Food was good and beer was cold.

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  29. BethK

    Philadelphia

    4 reviews

    vip
    4.0

    4 reviews

    Dined on July 16, 2022

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    The food here is nothing fancy but delicious. The service leaves a little to be desired, but that's true of all restaurants these days

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  30. NancyC

    Tampa

    10 reviews

    vip
    4.0

    10 reviews

    Dined on July 16, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Lulu was so delightful. To be welcomed so energetically was a real treat !

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  31. OpenTable Diner

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on June 28, 2022

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    I had made a reservation assuming that meant we’d have a good table assigned. Instead the four of us were crammed into a table that seemed meant for 2 in the bar area. I had noted we were 3 adults with a child (10 years) in the reservation. We were sandwiched in between to parties that we’re ordering fishbowl type drinks and having conversations and using language that really wasn’t appropriate for my 10 year old. Our food took forever and our server - who was lively and very apologetic - seemed to also be the bar tender so want able to be attentive. He did come a couple times for the table but I couldn’t hear what he was saying because the music was so loud. I did ask for it to be turned down and he nodded but I don’t think he heard us but he did bring extra napkins instead. We did ask to move but we’re told the upper floor was closed and a large party was coming for the other half of the non bar area. Of our food had arrived in a decent amount of time we would have been gone before they arrived as we were in our way out when that group came in. The food was Luke warm and throwing together. My salad was awful and drenched in so much dressing the lettuce was limp. Not a great experience at all.

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  32. ChrisS

    San Francisco

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 23, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot. Always a good place to enjoy drinks and dinner. Best patio in K town

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  33. OpenTable Diner

    Toronto

    4 reviews

    2.0

    4 reviews

    Dined on June 23, 2022

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3
    Nachos were soggy, cheese was awe full added chicken but lost the ground beef. Steak was over done and meal was cold

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  34. Disappointed

    Montreal

    14 reviews

    3.0

    14 reviews

    Dined on June 21, 2022

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Given how busy they were with graduation celebrations, it was pretty good; service a little slow. Music was a bit loud but they found me a quieter table. Food unremarkable but tasty and very good value.

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  35. OpenTable Diner

    Toronto

    5 reviews

    4.0

    5 reviews

    Dined on June 20, 2022

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Had a great table on the rooftop patio! Service was great, but they ran out of bruschetta, guacamole, tuna poke bowls and some white wine…by 6pm!

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  36. GennyM

    Toronto

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Better than we had expected - nice surprise. Will be back

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  37. BoloBob

    New Orleans

    7 reviews

    4.0

    7 reviews

    Dined on June 1, 2022

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Nice greeting. Friendly staff. Good menu. Had Asiago chicken very good. Also chicken parmesean was good but a little Christy at edges.

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  38. OpenTable Diner

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on May 31, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everyone was friendly efficient and the food was awesome!

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  39. DebbieS

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined on May 20, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    as always we had delicious burgers with great fries! unicorn bellini was delicious! very nice server. we arrived early for r reservation but we’re still seated. only negative was the music was a little loud for us but we sat towards the back which made it better.

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  40. Ashley

    Ottawa

    2 reviews

    2.0

    2 reviews

    Dined on May 15, 2022

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 5
    Food was great but the service was terrible. 20 mins after sitting down the server finally came to ask us what we wanted to drink then took another 10-15 mins to get the drinks. She then took another 20-25 mins to come back to ask us what we wanted for our meal. By the time we got our meal, we were there for over an hour. Food was amazing though, tasted excellent and it was hot! The service just ruined the overall experience unfortunately.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Jack Astor's - Kingston using the Order Online button. Jack Astor's - Kingston also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - Kingston is rated 4.1 stars by 189 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Google Map for Jack Astor's - Kingston

330 King Street East, Kingston, ON K7L 3B6

Additional information

  • Cross Street
    between Princess and Brock
  • Neighbourhood
    Kingston
  • Hours of Operation
    Mon–Thu 4:00 pm–10:00 pm Fri, Sat 12:00 pm–11:00 pm Sun 12:00 pm–10:00 pm
  • Price
    CAN$30 and under
  • Cuisines
    Canadian
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Street Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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