Jack Astor's - Kitchener
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
We are loyal customers and enjoy the food, the Scottish lad was very pleasant !
Will always return as enjoy the food !
This was the first venture out during Covid 19 and the experience felt comfortable and safe.
Our server provided excellent customer service, and the food was very good. Definitely would come again.
I'd definitely recommend this restaurant to the food lovers. The waiters are very respectful and friendly and the food is really good. Enjoy
The food was great, the service was great, I only wish that their patio tables were bigger. 4 people with a water and a drink, we could barely fit our dinner plates on the table as well.
We weren’t given menus untill 30 minutes into us sitting down, we had to ask for a drink menu, drinks took a long time to come out and it was pretty much empty in the restaurant, my food and my wife’s food came out cold…just not a great experience.
A great experience after a bit of a break for everybody! Everyone was very friendly, it felt like everyone was excited to be somewhat back to normal. Awesome!
Mexican bowl is exceptional.
Music is too loud and I think it exceeds COVID restrictions.
Good overall! My friends and I had no complaints. Service was good👍.
Everything was fine except for getting into the restaurant. There was a bunch of confusion as there were many people waiting. Some for takeout, some as a walk in and some had reservations. A little more organization at the host station would make things run smoother. Perhaps 3 separate lines and maybe have the host go outside to keep confusion to a minimum.
Not the best experience but they were extremely busy so it wasn’t too surprising that the service was less than standard.
The door was broken
Pad thai was very bland. Everything else was fine.
Food was great-bit of confusion over chicken fingers with fries plus a side salad. Salad came but no fries. Mentioned it to the server that brought our food, never saw the fries. Gummy bear margarita had a very watered down shot of tequila...I mean I doubt there was a shot of alcohol in that drink. I’d go back-super fast service getting our food and drinks. Kitchen staff just needs to pay attention to the order and owner needs to stop watering down the drinks for more profit.
Excellent cheeseburger and fries!
Gary & the staff did a great job making our experience great.
Great food good service
Was able to get a reservation on a Friday night. Service and atmosphere was good, but food was just ok.
All gods except cold by the door
Servers are friendly and food quality is great, however, the service speed from the bar is way too slow. Also, when OpenTable asked for the occasions of the reservation, the restaurant didn’t offer anything special or have any perks for a Birthday dinner.
Were seated quickly with open table reservation. Took awhile for server to come to get our order.
Waiter took awhile to get to the table to take order but was very ftiendly.
Shrimp bowl was very large and leftovers were enough for a snack for 2 people. Garlic, jalapeno mashed potatoes were a bit too spicy for me.
Dinner with the kids. We had a nice time
My husband really enjoyed his burger.
I ordered the chicken quesadilla, it was ok - not the best but not terrible.
We ordered the kids stir fry for our toddler and it was the last to arrive - a little annoying because anyone with children knows they’ll want to eat as soon as food arrives. Her dish was a little bit spicy for a toddler and I wish they’d warned me when I was ordering it for her I don’t recall the menu stating it would be a bit spicy. (Let me be clear, it was spicy for a 2 year old not spicy in general.... but the server could have mentioned this)
We asked for a refill on our drinks and they took quite a long time to arrive. I also asked for a to go box for our left overs and we never got one, and couldn’t get the attention of the server to get one.
Overall I was pretty underwhelmed. It was noisy and the service was slow. But the food was pretty good and brought the rating up.
Patio is great and the food is constantly tasty..servers are positive and courteous.. Though sometimes they can be a little slow.
Birthday Dinner with family
Great service and all the food was super tasty. Splurged on dessert - let the cookie eat your brownie!! Promise you won't regret it.
The food was great and Carry our server gave us great customer service.
Expected slow service as was raptors game- it was but server was very nice, food was ok.
Wings are awesome
Apps and dinner came out at the same time. Were rushed to pay and clear table.
Will not return.
Hamburger is exceptional !
Great service! Waiter was very attentive and quick to get anything we need
One server can to tske our drink order but didnt tell our table assigned server so we were asked again what we wanted. It took awhile for the drinks to arrive and for the table server to take our food order. When the food arrives they didn't bring the cutlery and we had a very hard time to get someone to bring us some utensils.
We were rush when they brought they billed and as soon as we were paid we were expected to leave the table.
Everything was great aside from a hair being found in one of the meals. The waitress was quick to apologize and the meal was comped. Great service otherwise :)
It was my birthday
I found the portions abit small.
appetizer where same size as regular meal
side order gravey was half full
You can order delivery directly from Jack Astor's - Kitchener using the Order Online button. Jack Astor's - Kitchener also offers delivery in partnership with Skip The Dishes and Uber Eats.
Jack Astor's - Kitchener is rated 4.1 stars by 115 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.