Jack Astor's - London (North)
Not big on change? Don’t worry! We kept the same great food that made us special- like our chicken fingers, which we’re pretty sure creates champions! Just ask Drew Doughty, Sam Stout, Tessa Virtue and the London Knights. They’ve been eating our chicken fingers for years. Who knows where they’d be without the Jack Astor’s balanced diet?
Get your butt down here right now!
Food was served cold. Waited 30 min for a replacement. Dessert also took forever and served cold.
Our daughter was in Londond for her birthday and couldn’t come home for a celebration
There was a problem with our order. The steaks were not cooked as we ordered. The mixed up our two orders as well as the sauces. The waitress was quick to try and resolve the issue with the kitchen and had new steaks prepared and gave us our side dishes if we wanted to eat those. As we aired for new steaks we were offered complimentary apps or dessert. The rest of our family had finished their food when our steaks finally arrived. They were cooked exactly as we had ordered with the correct sauces. We ordered a pan bread which was on the house and our two steak dinners were also removed from the bill. As much as we were inconvenienced the staff handled it with professionalism and excellent service to keep us satisfied. Mistakes happen and I was very happy to see that the staff accepted it and fixed it with polite and exceptional service. Well done Jack Astor’s!
I frequent Jack Astors quite a bit but this particular last visit left an oddly poor taste in my mouth. Pun fully intended. Service was excellent and the food delicious as always. So you ask what's my problem? Well as we were about to leave, for some reason, the music volume was jacked up to Night club status. Why? I have no idea. What concerned me most was that no staff seemed to notice except for all the guests staring at each other perplexed as to what's going on. I did however approach a staff and mentioned that the volume is way too loud for a restaurant setting and she very politely said that she would go and speak to someone. Now, I was leaving so I did not stick around to see if it got any better but I hope it was just a glitch on the stereo system .
My uncle and I ordered the French Laundry with the specifications of cooked medium. When they arrived, his was medium well and mine was well done. Upon cooking me another steak, it was still only medium well. I have always enjoyed Jack Astor's North and have had minimal issues but in the few times I have tried the new steak menu, I have found that there was only one time when it was properly cooked.
We reserved by internet a booth by the windows in dinning room for our anniversary. When we arrived we were given a smaller booth in the bar (by the front windows). Air conditioning was very strong, we where cold so we were moved to another booth in bar. We should have asked for a dinning room booth and been more comfortable. The meal was very good for celebrating our 59th anniversary. I think when we reserve two days in advance the requested table reservation should have been honoured.
Great food and service. Love it there
Thank you for the booth reservation and the excellent evening, including the free desert. Much appreciated. We both enjoy Jack Astors and have visiting frequently. Not on this visit, but frequently, we find the music a little hot to have a conversation over (not the type of music, it's fine). We've found this on the patio as well, especially sitting closer to the building. It's a happy medium for all, I understand but we have chosen to not visit some times for that reason. We haven't had a music issue in many other places so I'm not sure what is different about your location specifically. Outside of that, the service and food is excellent. Thank you.
it was the little things...great check in...service was prompt but went sideways from there...no offer of water...had to ask...didn't pick up we were in more leisurely type mode as we delayed ordering...appetizer came and less than halfway through...entrees arrived...prompted to have guacamole added which we did...was way too whipped...no texture...mentioned...was not removed from bill and thus was removed from tip...she was glad to see us vacate for next consumer.
Food was EXCELLENT and the service was fantastic. Glad we chose Jack Astor’s and will definitely go back.
I always enjoy eating at this location. I'm luck enough to get the same server each time and he's awesome, so personable, has good timing and fun.
The staff went above and beyond to ensure my daughter had a great birthday. They were polite, the service was quick and the food was delicious. While they are on the pricey side, their servings are very generous and we left with leftovers to last us for days.
Booth was requested. Got one for two people right beside the kitchen exit. My mom and I both almost got run over by staff when getting up to go to the restroom. Too high traffic of an area to have seating in my opinion. Especially when there’s 3 of them coming through at a time and there isn’t enough room. They’re right up against your table.
food was good and servers were good too. only problem was apps and entrees came entrees first. however apps were comped which was nice but always nicer to have them come prior to entrees.
Calamari - best in London. Crisp w/ great sauce
Main courses were very good. Service was quick and efficient
You know that feeling when you decide to do something you shouldn't! Yeah, that feeling! Have not been in a Jack Astors for years, had a bad experience so stayed away, tonight we decided to give them another try. I ordered a milk shake along with my burger and my wife had the fish and chips. Her drink came out fast, my shake didn't, still didn't, and still waiting. Finally get my shake and it has a food skewer in it..... my wife drink has a straw, people around us all have straws, but I do! Along comes our food and I am dying to try my shake, ask the lady that delivered the food about how i was expected to drink the shake... some baloney comment about trying something environmentally friendly... not sure how one person not getting a straw will make a difference, finally have to spell it out and ask for a straw, too bad the shake was not worth the wait and frustration. Food was good, service was the pits. I guess we were right to avoid Jack Astors.
My son,grandson and I enjoyed dinner. We had excellent service from John our server. My grandson is 8 years old and he loves your restaurant because he always feels very welcome. We visit your establishment every 2 weeks on Sunday.
It was a surprisingly busy night given the freezing cold weather, so I'm glad we made a reservation. They were even serving free hot chocolate for our very short wait because of the cold outside, which was a nice gesture. Our server was very friendly and quick with our drinks. We kept it simple in terms of food (medium wings for me, chicken fingers for him, poutine for us to share) and it was very satisfying. They brought it out in the order we requested. I had never had someone toss my wings in sauce in front of me, and though I felt a little weird, it was kind of neat to see. It is definitely a crowded space when busy, but it was the perfect atmosphere to warm up in and we didn't feel cramped. Our table was tucked around the corner from the entrance, but you wouldn't know it. Overall very happy with the evening!
Jack Astor's never disappoints. Delicious burgers. Only thing is the music is always a bit too loud to not have to fight to be heard.
Employee was great.!! Fun place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Booked reservation through Open Table on JA's website. Got an e-mail the day ahead to confirm we were still coming. When we got there they had no reservation for us but luckily they were'nt that busy and we got seated. Music was way too loud for dining.
Even with a ton of staff training, we always feel comfortable at Jack’s.
We went here on our first date 13 years ago and have come here regularly ever since. This location has the best food, service and atmosphere. Please bring back the edamame!
left msg on reservation that it was my daughters bday although she said I hope you didn't say anything bout my bday. No bday wish came from Jack Astors I was disappointed
Awesome at Jack's North as always! Gus and the gang always treat us great, with super good new foods, and super good service and beverages... :-)
Great night out with friends! Server was amazing and service was very quick. We enjoyed being able to take our time to enjoy our meal and drinks without feeling rushed.
The music is to loud! Not a good place to try and talk!
Our server was awesome!
Great food, great drink, great service!
Great gluten free options. Attentive staff. Fast service. Delicious food. The music was WAY too loud. We couldn’t talk to one another. I guess there was a DJ in the house. If I wanted music that loud I’ll go to a dance club.
I took my son here for his first birthday and it was truly a lovely experience
Lovely staff and food was great. A bit noisy
I could do without the super tight clothes and low cut shirts on the servers.... I was with my family and found it offensive.
Great dinner, love their shrimp pad Thai & red sangria's! Server Amanda M was outstanding! The only negative was the booth for 2 was very small, the table seemed much too small for all the dishes. It was near the entrance so was alittle cool for my liking as well.
Almost always a great experience.
Waitress made an error, quickly resolved it and didn't charge us for original upgrade...that is good service. Very friendly and service is always good - all the servers help each other.
Was disappointed with our fish and chips. Fish was very soggy. Also our server was not very attentive. Had to request from other servers as ours was socializing with front door staff.
Awesome time as always at our favourite local place Jack Astor’s North.
GREAT Food, Service, Beer and Friends
Great night with friends. Food is consistently good. Always as expected. Thanks!
Very good food; reasonable prices.