Jack Astor's - Richmond Hill

4
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135 reviews
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CAN$30 and under
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Canadian

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Live Sports
Been to a Jack’s before? Then you’ll notice we’ve shaken things up a bit this time around by adding some new menu items designed just for you! Fresh tacos, board nachos and a selection of mouth-watering burgers are waiting to be inspected by your taste buds. We now feature 40 beers on tap, including some fantastic local brews.

Not big on change? Don’t worry! Juggy the Bartender is still here! Plus we kept the same great food that made us special- like our chicken fingers, which we’re pretty sure creates champions! Just ask Wendel Clark, Ben Johnson, Trish Stratus and Milos Raonic. They’ve been eating our chicken fingers for years. Who knows where they’d be without the Jack Astor’s balanced diet?

Get your butt down here right now!
What 135 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.1
Service
4.2
Ambience
4.0
Value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on February 13, 2020
Overall5Food5Service5Ambience5

Evan was a great server. It was busy but we didn’t wait long for anything. Great job!

OT
OpenTable Diner
Toronto
3 reviews
Dined on December 13, 2019
Overall1Food1Service2Ambience1

Worst experience. Sadly it was my birthday dinner too. The music was far too loud to enjoy conversation. I waited much to long to get my meal while my family was served. When my meal arrived (an entree salad) it was wrong but because it was a salad I ate it thinking maybe I was missing something. I looked at the menu after and it was definitely the wrong salad and had dietary items I don’t eat. It was too mixed for me to know. My husband said his poutine was the worst he had tried.

JC
vipJCLifetimeSPG
Denver
17 reviews
Dined on November 26, 2019
Overall5Food5Service5Ambience4

Great service

OT
vipOpenTable Diner
Mobile
18 reviews
Dined on November 23, 2019
Overall3Food1Service5Ambience5

The service was amazing but the food was cold.

LB
LesleyB
Toronto
2 reviews
Dined on November 22, 2019
Overall4Food4Service3Ambience4

Really enjoyed the food. Could not find the server to tell her that the fountain drink needed more carbonation. But other then that everything was great.

OT
OpenTable Diner
1 review
Dined on November 1, 2019
Overall5Food5Service5Ambience5

Clare was fantastic!!! Would definitely go back and ask to sit in her section again

OT
OpenTable Diner
Toronto
1 review
Dined on October 26, 2019
Overall3Food2Service4Ambience4

New salads are not great but expensive

OT
OpenTable Diner
Toronto
6 reviews
Dined on August 13, 2019
Overall4Food4Service5Ambience5

Servers were very responsive

CD
ChrisD92
Toronto
1 review
Dined on August 7, 2019
Overall4Food4Service3Ambience3

I love Jack Astors it's usually my go to because no matter what location I am at the food taste/quality is pretty consistent. This experience was one of my lesser ones. The service was slightly slower than usual, we had a time restraint as it was a work lunch and it just wasnt as quick as we would of liked. The food was great once is arrived so that's always good!

e
vipelef
Toronto
4 reviews
Dined on July 28, 2019
Overall1Food1Service5Ambience3

Went here with 2 kids - everyone's meal was really bad. Kids didn't eat. The servers were great though! Food quality definitelly was really awful.

JA
JackofAllTrades
Toronto
8 reviews
Dined on July 6, 2019
Overall4Food4Service4Ambience4

It was like all Jack Astor's, the service was good, got a decent table, food was good.

c
vipcindy
Toronto
93 reviews
Dined on July 6, 2019
Overall4Food4Service4Ambience4

I like jack astors. Decent food, decent prices. Drinks could use some work but one thing I have noticed with jack astors as this is now the third time this has happened at different locations so not sure if it’s their training but they always deliver their entrees before you are finished your appetizers!!! And even when you tell them nicely that “wow, that was fast, we are not even finish our appetizers” they don’t seem to care. Now I hate eating cold food so you either have to not finish your apps to eat your hot entree or eat a lukewarm entree in order to finish your apps. Depending on my mood, I would tell them to take it back but didn’t this time. So managers, train your staff to gauge when to bring out the entrees not when the apps are half eaten!!!!!!

MB
MikeB
Naples
8 reviews
Dined on July 3, 2019
Overall1Food2Service1Ambience2

I had been here before and had a great experience but tonight the service was non existent and I had to wait for everything

OT
OpenTable Diner
1 review
Dined on July 1, 2019
Overall2Food3Service2Ambience4

Typically I go to jack astors and never have an issue. Unfortunately, that was not the case this time. Our appetizers came out at the exact same time as our entrees. Even after we confirmed with our waiter that it would be before. The drinks we ordered were not what was brought out. It seemed as if our waiter was annoyed by us requiring so much. My fajita wraps were soggy and my meat was overdone. The person who had steak mentioned his steak which he had requested rare was well done.

The people I was with flew in from out of province and I’m terribly upset that I brought them to Jack Astor’s for a meal. Next time. I will be choosing any other restaurant.

H
Hk123
Toronto
9 reviews
Dined on June 20, 2019
Overall3Food3Service4Ambience4

Food was okay, kinda expected a bit more.

V
vipVisitor
Toronto
6 reviews
Dined on June 19, 2019
Overall2Food2Service4Ambience3

Once a decent choice for family dinner, the revised menu (around mid 2018?) and overall food quality is disappointing.

Due to its convenient location and crowd-pleasing franchise-esque menu, I still "recommend" it - not for its dining experience, but as a good choice for group meetups.

BL
BirthdayLetdown
1 review
Dined on June 15, 2019
Overall1Food1Service3Ambience3

Seven orders placed - all seven needed to be returned - salmon was overcooked and steaks were undercooked, despite we specified how we wanted the food cooked. Avocado, served with the salmon, was hard and green. People could have gotten sick with the meat. The bruschetta appetizer had very soft cheese instead of feta cheese and was very sloppy to eat.

Wine glasses came out dirty, and the table was not set with the correct number of utensils sets despite our reservation. Our waiter was too busy.

Very disappointed. Waste of time and money. Ruined a special birthday occasion.

OT
OpenTable Diner
Toronto
1 review
Dined on June 13, 2019
Overall1Food1Service1Ambience1

I felt so upset, I booked the 8:30Pm on the “open table”. When I arrived there 8:25Pm, the lady told me that they gave me call and no answer, so they gave the table to the others. In fact, I did not received any call. Then she gave me a bar table with no TV And that day was the champion day. It's very narrow, just enough for one person. So we left. We just stay at home and watch Tv. So bay day.

DB
vipDavidB
Toronto
23 reviews
Dined on June 9, 2019
Overall4Food4Service4Ambience4

Very accommodating of vegan diet

K
vipKatian
Toronto
18 reviews
Dined on May 12, 2019
Overall5Food5Service5Ambience5

Two of us had the Italian burger and it was excellent. Other favourite was the cheeseburger. Service was great.

MB
MikeB
Naples
8 reviews
Dined on May 1, 2019
Overall5Food5Service5Ambience5

I could not believe how attentive the two bartenders were as I came in a a single. They gave great advice and followed through to make sure everything was good. I will book a hotel nearby again just so I can come back

P
Pchanada
Toronto
12 reviews
Dined on April 18, 2019
Overall4Food5Service4Ambience4

Pros:

Pasta is tasty
Fast service
Nice waiter

Cons:

Little choice on the menu

P
Piranha
New York Area
1 review
Dined on April 12, 2019
Overall2Food2Service3Ambience3

Jack Astor's has cut cost too deep. We ordered a cheese and bacon burger, it was extremely tiny as compared to half a year ago. We also ordered the steak fajitas, the steak was tasteless and portion was much smaller than when we visited half a year ago.

M
vipMarion
Tampa
14 reviews
Dined on April 12, 2019
Overall5Food5Service5Ambience5

Perfect for young children. Great fajitas!

OT
OpenTable Diner
Toronto
4 reviews
Dined on April 9, 2019
Overall4Food4Service4Ambience3

waitress nice, food good, service fast... pretty noisy but all in all fine

EP
EdwardP
Las Vegas
4 reviews
Dined on April 7, 2019
Overall5Food4Service5Ambience4

Our waiter Rob was great! Great service! He actually proactively asked if anyone was having a birthday. Which the answer was yes. Drinks and food all came out with good timing And we didn’t have to wait long for our check.

n
nesanb
Toronto
2 reviews
Dined on March 23, 2019
Overall5Food4Service5Ambience5

Birthday
Went for a birthday and watch the leafs. Good evening. Had the calamari (could have been better) bruschetta was great. The bacon burger and the buffalo chicken wings were amazing. Fries could have been fresh cut.

OT
OpenTable Diner
Toronto
5 reviews
Dined on March 23, 2019
Overall3Food3Service3Ambience3

I have ordered a medium steak...the steak turn up to be medium well. The fried onion that comes with the steak is greasy and cold. The beans are not trimmed and they are very undercook. Probably the worst steak i have ever had in my life. I went there at 1:30pm...maybe the chef went home? I prefer moxie’s or the keg.
I have also ordered a ceaser salad, its okay. Lobster dip is good.

CL
00CL
Toronto
1 review
Dined on March 3, 2019
Overall5Food5Service5Ambience5

Excellent service. We had a last minute change, and they were very accommodating. Thanks guys!

OT
OpenTable Diner
Toronto
3 reviews
Dined on February 24, 2019
Overall4Food4Service5Ambience4

My son always chooses Jack Astor’s when we get a special lunch date together - he’s 5! I appreciate that you allow me to order “all flats” for my wings and he likes the Orange Sorbet included in the kids meal. We were in a rush to see a show and our servers got us in and out without delay.

OT
OpenTable Diner
Toronto
1 review
Dined on February 9, 2019
Overall5Food5Service5Ambience5

Class NY Steak and fishes & chips beyond my expectation.

F
vipFoodie
Toronto
50 reviews
Dined on February 8, 2019
Overall4Food4Service4Ambience4

I haven't been to Jack Astor's in years. The menu seemed to have shrunk, which I think it a good thing because I remember it was like, 10 pages long. My friend ordered the quesadillas and I had the fried chicken sandwich. The quesadillas were a bit on the small size (i'm mindful that it was considered an appetizer, but it was a bit pricey for the portion size). The fried chicken sandwich tasted delicious, although i wasn't a fan of the bun, as it wasn't soft and kept falling apart. Service was a bit slow but we weren't in a rush so it was fine for us. We had the brownie dessert and it was good.

GC
GinaC
Las Vegas
3 reviews
Dined on February 3, 2019
Overall2Food4Service3Ambience1

Made reservations for 7 people for 1 (indicated two children). On arrival, ignored for at least 5 minutes - then advised they had to get the table ready?? Our table located right outside the kitchen and right next to a very large group. Noise was ridiculous - we couldn't even speak and my chair was continuously bumped by staff and patrons trying to get by. Waited almost an hour for food - had a 5 and 3 year old waiting for lunch. Not acceptable. Server did best he could however should have had more staff on given the number of groups in the restaurant. Not the best experience for the price. This was a birthday celebration for the 5 year old and didn't feel we celebrated properly given we had no room to visit and because of the activity could barely talk to one another.

RG
RichardG
1 review
Dined on February 2, 2019
Overall2Food2Service4Ambience2

Too crowded, very noisy. Definitely not the atmosphere I like to experience for dinner.

MJ
vipMJ23
Toronto
31 reviews
Dined on January 30, 2019
Overall2Food2Service3Ambience3

i ordered the salmon and asked for it to be cooked medium. it was over cooked and dry. the description included a jalapeno butter which was bland. it was truly an unremarkable dish. my companion had a salad that looked decent and was a better option.

PC
PamelaC
1 review
Dined on January 25, 2019
Overall5Food5Service5Ambience5

Our server Justin was absolutely amazing! Full of personality and very helpful. Made our night very enjoyable!!! Food was great!

OT
vipOpenTable Diner
Toronto
5 reviews
Dined on January 4, 2019
Overall2Food3Service2Ambience2

Service was a little spotty. One minute our server was there and then next gone. Hard to enjoy a meal when you can’t find your server to get your bill.

CP
ChicPanda
Toronto
4 reviews
Dined on December 31, 2018
Overall5Food4Service5Ambience4

Can’t go wrong with Jack’s for a casual non-fussy dinner out. There’s something on the menu for everyone and the service is always consistently good.

OT
OpenTable Diner
1 review
Dined on December 31, 2018
Overall5Food5Service5Ambience5

New Years Eve family dinner.

OT
OpenTable Diner
Toronto
4 reviews
Dined on December 31, 2018
Overall4Food4Service5Ambience4

Food and service was wonderful. Everyone cleaned their plates.

FAQs

Jack Astor's - Richmond Hill does offer delivery in partnership with Uber Eats.

Jack Astor's - Richmond Hill is rated 4 stars by 135 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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